Experience & Events Coordinator (Estepona,Spain)
hace 4 días
Málaga
ph3About Boundless Life /h3 pBoundless Life is redefining the way families live, work, and learn by empowering them to embrace a nomadic lifestyle that fosters deeper connections and personal growth. We provide family‑friendly accommodations, an innovative education system that travels with you, and vibrant communities of like‑minded individuals. Our mission is to create immersive “live abroad” experiences that balance professional commitments with enriching personal development. /p h3The role /h3 pWe are seeking a hands‑on, dynamic individual to join our team as an Experience Curator/ Experience Events Coordinator. This role is key to delivering an exceptional community experience, and it requires someone comfortable with a fast‑paced, entrepreneurial environment. Your main responsibility will be to ensure a high NPS by facilitating meaningful connections and creating impactful experiences for our families, from day one. You will be part of a high‑energy, community‑driven team where flexibility, problem‑solving, and adaptability are crucial. /p pYou will collaborate with the team to enhance the overall experience by: /p ul liResolving community requests promptly via the ticketing tool /li liEnsuring everything is ready for families’ arrival, and taking a hands‑on approach during turnover weeks /li liEnsuring families have an outstanding experience at every touchpoint of their journey /li liDeveloping and maintaining relationships with families, understanding their needs, and engaging them in meaningful ways /li liGathering feedback and identifying opportunities for improvement through direct interaction with families /li liAssisting new families in integrating into the community /li liCommunicating upcoming activities to maximize participation /li liManaging content for the internal UGC channel to build the brand on social media /li liEnsuring seamless information flow across the team /li liCoordinating with the onboarding team to ensure smooth handovers during family arrivals /li liParticipating in pre‑arrival webinars and orientation sessions /li liBooking services upon families’ requests /li /ul pYou Will Be Responsible For: /p ul liPlanning and executing community‑building events and workshops, including give‑back programs /li liEstablishing and managing an events calendar for each cohort, covering Events, Activities, and Experiences /li liBuilding win‑win partnerships with local vendors, exploring opportunities to earn referral commissions and discounts for our families /li liDeveloping and managing the service offering with partners, ensuring smooth organization and implementation /li liCreating and managing budgets for events and services, ensuring cost efficiency and optimal resource allocation /li liMonitoring event and service success, with key metrics such as event capacity or revenue, and NPS /li /ul h3Accounting Administrative Tasks /h3 ul liRecord and reconcile daily expenses and vendor invoices in alignment with company procedures. /li liProvide general support for location‑level financial documentation and reporting as needed. /li liManage basic documentation, data entry, and filing to support day‑to‑day operational workflows. /li liHandle routine correspondence, scheduling, and internal communication tasks to ensure smooth administrative functioning, as needed, to support the local operation. /li /ul h3What’s in it for you /h3 ul liThe world is your oyster – immerse yourself in inspiring destinations while you work /li liMeaningful impact – create environments where children and families thrive together /li liExperience curation – design authentic cultural moments that become lifelong memories /li liCommunity building – foster deep bonds between global families and enable childhood friendships across borders /li liWork‑life integration – structured schedules with time to explore and recharge /li liFamily benefits - Enjoy discounted tuition for your children at our Boundless Schools /li /ul h3About you /h3 ul liLocal presence: Must live in or close to Estepona to commute daily. /li liMinimum 2 years of experience in Guest Relations, Customer Experience, Hospitality, or Community Building roles. /li liFluent in English and Spanish. /li liMinimum 1 year of experience in organizing or facilitating community‑building activities or events /li liFinancial expertise to create and manage event budgets /li liExcellent interpersonal, communication, and decision‑making skills /li liStrong organizational skills to manage high volumes of customer requests and operational tasks /li liExperience managing third‑party vendors /li liEnjoy working in a fast‑paced, startup environment /li liEnthusiastic with a can‑do attitude, eager to engage with families and community members /li liStrong interpersonal, communication, and emotional intelligence skills. /li liExperienced in event hosting and community‑building activities. /li liExcited to build systems, not just operate them — enjoy messy, early‑stage environments. /li liStrong problem‑solving ability and calmness under pressure — you will face unexpected challenges. /li liEnthusiastic, proactive, and a “can‑do” attitude — ready to jump in wherever needed. /li /ul /p #J-18808-Ljbffr
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