servicio Técnico

Domicilio•11-50 employees

Hiring on JOB TODAY since April, 2020

Reparación de electrodomesticos climatización y calefacción a domicilio

08820, El Prat de Llobregat, CT, España

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Jorge Ruiz m.
Active 1 month ago

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Revelyst

B2C Customer Service Representative – Bilingual English + Italian or Spanish

5 days ago

El Prat de Llobregat

We are looking for a B2C Customer Service Representative with bilingual English and native or bilingual fluency in Italian or Spanish, ready to elevate the customer experience across our Multibrand group. A true passion for helping others, adaptability, and a solution-driven mindset are essential to thrive in this role. This position reports to the B2C Customer Success Manager and follows a hybrid work model: 3 days per week in our Barcelona office and 2 days working from home. What you’ll do: • Provide exceptional customer support via phone, email, and chat in English and Italian or Spanish, ensuring a seamless and high-quality experience for our rider community., • Assist customers with inquiries, complaints, and product information regarding our motocross, mountain biking, and cycling gear, apparel, and accessories., • Develop strong product knowledge to support customer interactions with clarity and confidence., • Accurately document all customer communications in our CRM system., • Collaborate with internal teams to resolve more complex or technical customer issues., • Gather and report customer feedback to help improve our services and products. What you bring: • Bilingual English (C2/native level) is required., • Native or bilingual fluency in Italian or Spanish is mandatory., • Excellent communication and interpersonal skills., • A customer-oriented mindset with strong problem-solving skills., • Ability to multitask and remain calm under pressure., • Comfortable using Microsoft Office and CRM tools. Nice to have: • Experience with Salesforce, SAP, or Zendesk is a plus., • Previous customer service experience is a bonus, but not required., • Any additional European language is a plus. Ready to join us? Apply now or send your CV directly to – we’re excited to hear from you!

Revelyst

B2C Customer Service Representative with German and English

5 days ago

El Prat de Llobregat

We are looking for a B2C Customer Service Representative with German and English, who will take this role to the next level! Tasks and Responsibilities: • Provide excellent customer support via phone, email, and chat in both German and English, embodying our commitment to making every customer's experience great., • Assist customers in resolving inquiries, issues, and providing information about our motocross and mountain biking gear, apparel, and outerwear products., • Maintain a high level of product knowledge to effectively address customer questions, showcasing your passion for our brand., • Document customer interactions and maintain accurate records in our customer database, ensuring we keep the rider community informed and satisfied., • Collaborate with other team members and departments to resolve complex customer issues, reflecting our commitment to teamwork., • Identify and report customer feedback and trends to help improve our products and services, making a meaningful impact on our rider-centric approach. You have: • We’re looking for a candidate who can adapt quickly to change, be flexible, and adjust effectively to changes in the business environment to achieve our goals., • English is essential, as it is the company's language of communication., • Fluency German (verbal and written) is a must, allowing you to connect with our diverse global customer base. Spanish is a plus., • Excellent communication and interpersonal skills, embodying our dedication to making customers' lives easier., • Strong problem-solving and critical thinking abilities, essential for addressing unique customer needs., • Ability to work well under pressure and handle multiple tasks simultaneously, mirroring the spirit of "work hard, play harder.", • Basic computer skills, including proficiency in using CRM software and Microsoft Office, ensuring efficient service delivery., • Prior customer service experience is a plus but not required.

Revelyst

B2C Customer Service Representative with English Proficiency and Spanish

3 days ago

El Prat de Llobregat

We are looking for a B2C Customer Service Representative with mother tongue English and Spanish, who will take this role to the next level for a Multibrand group. To be successful in this role it is essential to have a clear vocation of customer service, ready to adapt to contingencies and challenge lover. This position reports to the B2C Customer Success Manager and allows you the flexibility to work from your home office or is based out of our Barcelona office. As the B2C Customer Service Representative with English and Spanish, you will have an opportunity to: • Provide excellent customer support via phone, email, and chat in Proficient English and Spanish embodying our commitment to making every customer's experience great., • Assist customers in resolving inquiries, issues, and providing information about our motocross and mountain biking gear, apparel, and outerwear products., • Maintain a high level of product knowledge to effectively address customer questions, showcasing your passion for our brand., • Document customer interactions and maintain accurate records in our customer database, ensuring we keep the rider community informed and satisfied., • Collaborate with other team members and departments to resolve complex customer issues, reflecting our commitment to teamwork., • Identify and report customer feedback and trends to help improve our products and services, making a meaningful impact on our rider-centric approach. You have: • We’re looking for a candidate who can adapt quickly to change, be flexible, and adjust effectively to changes in the business environment to achieve our goals., • English and Spanish speaker (verbal and written) is essential to connect effectively with our diverse global customer base., • Excellent communication and interpersonal skills, embodying our dedication to making customers' lives easier., • Strong problem-solving and critical thinking abilities, essential for addressing unique customer needs., • Ability to work well under pressure and handle multiple tasks simultaneously, mirroring the spirit of "work hard, play harder.", • Basic computer skills, including proficiency in using CRM software and Microsoft Office, ensuring efficient service delivery. You might have: • SAP, Salesforce and ZenDesk knowledge is a plus but not required., • Prior customer service experience is a plus but not required, • Any other European language is a plus Sounds like you? Apply to this offer or drop us a line at , and our team will contact you in the coming days.