German Speaking Onboarding Account Manager (Hybrid) - Cross Border Talents
hace 2 días
Marbella
Become part of an energetic team based in Barcelona, driving growth for a premier digital advertising solution that transforms how businesses expand globally. We are seeking a specialist with a deep understanding of the German marketplace to guide high-potential accounts—including prospective tech unicorns—through their initial journey with our platform. In this consultative position, you will act as a main advisor tasked with establishing strong client trust, boosting feature adoption, curbing account cancellation, and unlocking revenue expansion opportunities within your assigned portfolio. 🔑 Primary Responsibilities Your core mission is to nurture a portfolio of new accounts through target-driven strategy and consultative sales tactics: • Client Onboarding & PPC Setup: Act as the dedicated point of contact to welcome new accounts and launch top-tier pay-per-click ad campaigns., • Proactive Account Outreach: Maintain regular phone-based communication to advise accounts, share best practices, and uncover hidden expansion angles., • Custom Strategy Development: Identify distinct client goals to design effective, sustained campaign configurations that yield immediate results., • Database & Account Management: Log all client interactions, maintain accurate records, and oversee account records within the CRM., • KPI Auditing & Analytics: Review campaign performance data to present useful insights, optimizations, and reports to account holders., • Full-Funnel Marketing Consultation: Guide partners on connecting their ad efforts with their wider conversion funnels, including landing page fixes, audience segmentation, and ad testing., • Local Market Intelligence: Relay regional insights, competitive updates, and user feedback back to internal strategy teams. 🎯 Applicant Profile Core Requirements • Language Proficiency: C1/C2 or native-level fluency in German, paired with professional command of English., • Account & Tool Management: Proven track record of working autonomously, managing client bases, and utilizing CRM software., • High-Touch Communication: Comfort with phone-heavy outbound outreach to foster client relationships and stimulate progress., • Modern Tech Integration: Demonstrated habit of leveraging AI software in daily tasks to customize communication and parse data., • Professional Attributes: Crisp written/spoken communication, strong presentation skills, business savvy, and a goal-driven focus. Specialized Expertise (German Market) • Regional Business Acumen: Clear comprehension of German commercial practices, corporate hierarchies, agency interactions, and handling cautious prospects., • Strategic Ecosystem Placement: Capacity to spot emerging German brands and fit our ad platform into their current marketing frameworks., • Compliance Consciousness: Solid grasp of local European rules (GDPR/privacy standards), adapting outreach to honor strict data regulations. ✅ Preferred Strengths • High emotional intelligence, structured operational efficiency, and analytical problem-solving skills., • Forward-thinking, energetic initiative paired with a solution-oriented mindset. 🎁 Perks & Benefits Package • Contract Type: Full-time (39 hours per week), hybrid setup in Barcelona, • Financial Package: €26K base + €4K performance incentive (Opportunity to elevate base to €30K within 12 months), • Relocation: Complete assistance to ease your transition to Spain, • Healthcare: Fully covered private medical insurance, • Professional Growth: Ongoing skill building, official Google accreditations, and tailored career mentorship, • Environment: Regular team challenges, relaxed business culture, and a prime waterfront workplace 🚀 Long-Term Career Advancement This role serves as a springboard for quick career development. Demonstrate performance to progress along our defined advancement track: • Tier 1 — Account Manager (Year 1): Accelerate your growth to hit senior status in under a year, elevating your fixed base pay to €30,000 plus bonus potential., • Tier 2 — Team Leader: Step up into a management capacity to direct team operations and mentor new hires., • Tier 3 — Quality Analyst: Move into a strategic oversight role focused on auditing ad setups and refining operational standards.
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