Danish Travel Booking Agent In Málaga
hace 5 días
Málaga
ph3Overview /h3pbJoin Our Team as a Travel Booking Agent (Danish) in Málaga! /b /ppAre you passionate about travel and customer service? Were looking for a Travel Booking Agent who is fluent in Danish to join our team in sunny Málaga, Spain! /ppbLocation : /b Málaga, Spain /ppbEmployment Type : /b Full-time /ppbRemuneration : /b Base salary + bonuses /ph3Responsibilities /h3ulliServe as the first point of contact, ensuring each customer interaction results in a positive experience /liliHandle customer and partner inquiries globally via email, messages, and phone calls, including tasks like updating contact information, managing invoice collections, handling refunds, and booking information /liliConduct detailed discovery to quickly understand the customers needs and take ownership of the issue /liliResearch, analyze, and assess situations to provide accurate solutions using available tools and resources /liliCollaborate with internal teams and external partners to resolve customer issues /liliStrive for first-call resolution and ensure thorough follow-up on unresolved cases to eliminate the need for callbacks /liliDeliver a seamless and efficient experience by actively listening, discovering solutions, and appropriately closing each interaction /liliUphold empathy, understanding, and excellent listening skills as key values when representing the clients brand /li /ulh3Qualifications /h3ulliNative / fluent in Danish (spoken and written) /liliFluent in English (minimum B2 level) /liliHigh school diploma or equivalent /liliCustomer service experience in the travel industry is a plus /liliExcellent customer service, written, verbal, and organizational skills /liliFamiliarity with computer technology and devices /liliMotivated and positive individual with the ability to work independently and as part of a team /liliStrong multitasking, keyboarding, and active listening skills /liliSkillful paraphrasing of conversations with outstanding communication skills /liliAbility to find solutions following written procedures and guidelines /liliEffective in defusing angry customers through social and customer skills /liliAbility to work in shift rotation: Monday to Sunday, 08 AM - 07 PM (39 hours a week) /li /ulh3What We Offer /h3ulliExcellent remuneration package based on experience, skills, and performance /liliBe part of a dynamic and creative team with a positive and friendly atmosphere /liliGuidance and tools to help you reach your full potential /liliGain valuable experience in the travel and customer service industries, with opportunities to develop skills in problem-solving, communication, and collaboration /li /ulpReady to embark on this exciting journey? Apply now and be part of our vibrant team in Málaga! /ppTravelJobs #CustomerService #JoinOurTeam #MálagaJobs #CareerOpportunities /p /p #J-18808-Ljbffr
Manuel H.Activo hace 2 meses
