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About the job Descripción Libertad, lujo y exclusividad son las palabras que nos definen. ¿Quieres ser parte de la experiencia? No dejes que te lo cuenten, únete a Bless Hotel Madrid como Hostess para el departamento de F&B. Tu misión principal será recibir y despedir a los clientes, así como asesorarles e informarles sobre todas las experiencias que pueden vivir en Bless. ¿Te has preguntado alguna vez que es lo que hace especial a una empresa que hace vivir experiencias únicas a miles de clientes? Deja de preguntártelo y ven a formar parte del mejor equipo. Tus funciones principales serán: - Recibir y despedir a los clientes en nuestro cn cualquiera de nuesttos espacios gastronómicos. - Gestión y control de reservas. - Aconsejar a los clientes, a petición, en la elección de nuestra oferta gastronómica o consultas específicas. - Atender todas las quejas de los clientes, resolverlas siempre que esté en su mano y de lo contrario redireccionarlas a su responsable - Asegurar, dentro de nuestras posibilidades, la máxima satisfacción del cliente durante su estancia. A cambio de tu compromiso y motivación, te ofrecemos: - Formar parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero. - Oportunidades de estabilidad y crecimiento. - Planes de desarrollo para llevar tu potencial al máximo. - Estar al día de las nuevas tendencias de tu área y del sector, además de potenciar tus habilidades mediante planes de formación. - Trabajar en una empresa socialmente responsable, con posibilidad de colaborar con iniciativas para preservar el medio ambiente y promover la integración social. Requisitos mínimos - Experiencia mínima de 1 año. - Mínimo nivel B2 de ingles. Se valorarán otros idiomas. - Atención al cliente. Department: Host/Hostess About you Language required: Spanish. The company Palladium Hotel Group es una empresa hotelera española con sedes corporativas en Ibiza y Madrid. Estamos presentes en 6 países, a través de 10 marcas internacionales. Nacimos en Ibiza en 1960 y contamos actualmente con 50 hoteles y más de 13.000 colaboradores. Generamos cientos de nuevos puestos de trabajo al año, impulsando siempre la formación y la profesionalización de nuestros equipos Cada una de nuestras marcas ofrece algo único para satisfacer los deseos de nuestros clientes, brindando experiencias de lujo exclusivas y personalizadas. TRS HOTELES: Sumérgete en el lujo de un nuevo mundo “adults- only” en los destinos más exclusivos y bellos del Caribe. GRAND PALLADIUM HOTELS & RESORTS: Alojamiento de lujo, la mejor cocina del mundo y experiencias inolvidables más allá del servicio todo incluido para toda la familia. PALLADIUM HOTELS: Hoteles “adults- only” de modernas instalaciones ubicados en Ibiza, que ofrecen a sus clientes una experiencia hotelera exclusiva y contemporánea. PALLADIUM BOUTIQUE HOTELES: Alojamientos donde prima la intimidad en una atmósfera relajada y exclusiva. FIESTA HOTELS & RESORTS: Hoteles frente al mar diseñados para disfrutar de la vida de una manera cómoda y agradable. USHUAÏA IBIZA BEACH HOTEL: Disfruta de los mejores eventos musicales en un glamuroso hotel con personalidad única. Vive lo inesperado. BLESS COLECTION HOTELS: Hoteles modernos, de alta tecnología y con estilo, ubicados en los mejores destinos de todo el mundo. Ideal para huéspedes cosmopolitas que buscan un lugar único para satisfacer sus placeres. ONLY YOU HOTELS: Firma de hoteles de moda que ofrecen una experiencia cosmopolita y sofisticada, diseñada para mostrarle la mejor faceta de Madrid. HARD ROCK HOTELS: La combinación perfecta de rock, tecnología y relajación para que tu próximo viaje sea un éxito.
About the job The Butler owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability for the maintenance as well as the look and feel of each assigned suite and will also ensure the flawless delivery of all amenities to the highest level of expectation. Qualifications: - Minimum of two (2) years guest facing service experience in a luxury environment. - Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. - Confident, well-groomed appearance with a warm and welcoming demeanor. - Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. - Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Number of positions: 10 Department: Guest Relations The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.
About the job Hotel Brand: Kimpton Location: Spain, Mallorca Hotel: Aysla Mallorca (PMIMS), Avenida del Golf,, 37 Santa Ponsa – Calvia,, 07180 ABOUT US Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. WHY WE'RE HERE We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. HOW WE'RE DIFFERENT Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. DIFFERENCES MAKE A DIFFERENCE. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself - Lead Yourself - Make it Count WHAT'S THE JOB? As Guest Experience Manager, you’ll be supporting the department in all required areas, including handling VIP reservations, guiding guests and being a Kimpton ambassador. You’ll report to the Front Office Manager Manager. YOUR DAY-TO-DAY Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. Accommodating general and unique requests. Analysing customer feedback and reviews to continuously improve overall rating, scores and metrics. Provide information on hotel services and facilities. Answer phones in a prompt and courteous manner. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc. WHAT WE NEED FROM YOU Bachelor’s degree in hospitality or related field. 2+ years’ experience working in Front Office/Guest Relations department. Must be fluent in local language, English and German, additional languages will be highly valuable. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. Opera PMS knowledge will be valuable. WHAT TO EXPECT FROM US Competitive salary. Discounted international room rates. Employee recognition programmes. Training programmes and access to IHG’s training tool. Meals whilst on duty. Uniform and laundry service. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Department: Guest Relation About you Language required: Spanish. The company About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself – Lead Yourself – Make it Count
About the job Hotel Brand: Kimpton Location: Spain, Mallorca Hotel: Aysla Mallorca (PMIMS), Avenida del Golf,, 37 Santa Ponsa – Calvia,, 07180 ABOUT US Kimpton Aysla Mallorca es un santuario de calma y bienestar, situado entre el frondoso paisaje del soleado sur de Mallorca. Una visión progresiva de la vida en un club de campo, donde el ocio activo se encuentra con la total relajación, y los toques de tradición se fusionan con los valores modernos. Este es el lujo del estilo de vida moderno: al estilo de Mallorca. WHY WE'RE HERE? Creemos que las conexiones humanas y sinceras mejoran la vida de las personas. Especialmente de aquellas que trabajan aquí. Nuestro fundador, Bill Kimpton, se rebeló contra la hospitalidad impersonal y genérica que hace que las personas se sientan desconectadas. Inició un nuevo estándar de hotel boutique y un entorno en el que las personas pudieran conectar desde el corazón. Ese fue el objetivo en su momento, y sigue siendo nuestro propósito hoy en día. Tu trabajo aquí tiene un significado. Estás aquí para mejorar las vidas de tus compañeros, los huéspedes, los propietarios, las comunidades, y juntos hacemos que eso suceda. Es lo que impulsa todo lo que hacemos. Cada día puedes mejorar vidas de manera única, y puedes esperar lo mismo a cambio. Todo comienza contigo. HOW WE'RE DIFFERENT? Nuestro espíritu emprendedor nacido en San Francisco y el entusiasmo por la vida impulsaron esta cultura en 1981, y sigue brillando hasta el día de hoy. Todo fluye desde ti. El tú vibrante, rebelde y genuino, con tu diversa trayectoria, talentos, experiencias y personalidad decidida, es completamente bienvenido y celebrado aquí. Porque sabemos que cuando las personas pueden ser ellas mismas en el trabajo, brillan. Eso es lo que buscamos y celebramos. Son personas de todo tipo que comparten una habilidad para la creatividad y el autoliderazgo. Personas que no necesitan que les digan qué hacer para conseguir resultados. Personas con una pasión innata por mejorar la vida de los demás. Esto suma un entorno de trabajo algo peculiar, irreverente, emocionante, inusual, empoderador y absolutamente excepcional. Los huéspedes lo sienten; tú también lo sentirás. Trabajar en Kimpton no se trata solo de trabajar. Y ciertamente no es como trabajar en otros lugares. Valoramos la personalidad, la individualidad, la creatividad, hacer lo correcto, mejorar continuamente, la concentración y la pasión. DIFFERENCES MAKE A DIFFERENCE Estamos comprometidos a crear una cultura que refleje la diversidad de nuestros huéspedes del hotel y restaurante. Con ese objetivo en mente, alentamos a cada uno de nuestros empleados a comprender, aceptar y celebrar las diferencias entre las personas. Eso incluye diferentes personalidades, estilos de vida, estilos de trabajo, educación y experiencia. También damos la bienvenida y abrazamos a personas de todas las razas, etnias, edades, religiones, habilidades físicas, orientaciones sexuales, identidades de género y géneros. Be Yourself - Lead Yourself - Make it Count WHAT'S THE JOB? Como cocinero, tu pasión por realizar presentaciones llamativas y sabrosas hará que la experiencia de nuestros huéspedes sea magnífica cada vez que visiten nuestros restaurantes. Reportarás al Jefe de Cocina. FUNCTIONS Llevar a cabo todas las elaboraciones de los platos siguiendo los estándares de presentación y elaboración marcados. Asegurar que la cocina, así como las zonas de almacenamiento de alimentos y productos, están en perfecto estado de limpieza y orden. Mantener controlado el stock de alimentos y productos necesarios para realizar todas las elaboraciones, reportando cuando sea necesaria la compra de nuevos productos. Cumplir con toda la normativa de APPCC. Colaborar con el departamento de restaurante para que el servicio sea fluido en todo momento. Reportar cualquier incidencia relacionada con las zonas de almacenamiento y neveras al departamento de mantenimiento cuando sea necesario. WHAT WE EXPECT FROM YOU? 2+ años de experiencia en hotel/restaurante gastronómico como cocinero. Proactivo/a, positivo/a, energético/a, dinámico/a, empático/a, con capacidad de trabajo en equipo y pasión por el servicio. WHAT CAN YOU EXPECT FROM US? Salario competitivo. Descuento en alojamientos de todo el mundo Programa de reconocimiento de empleados. Programas formativos. Manutención los días de trabajo. Who we are Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Department: F&B kitchen About you Language required: Spanish. The company About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself – Lead Yourself – Make it Count
About the job - Saludar a los huéspedes y determinar el número de miembros de su grupo. - Sentar a los huéspedes encontrando una mesa limpia y disponible; sacar sillas; colocar un menú limpio/actual frente al huésped, etc. - Guiar a los huéspedes a través del restaurante y brindar la asistencia necesaria. - Mover y organizar mesas, sillas y escenarios, y organizar los asientos para grupos con necesidades especiales. - Asegurarse de que los cubiertos sean apropiados y que cada huésped tenga una servilleta, cubiertos limpios y cualquier otro artículo que forme parte del juego de cubiertos estándar. - Revisar los menús para asegurarse de que estén actualizados, limpios, abundantes y sin arrugas. - Mantener la limpieza de las áreas de trabajo durante todo el día, practicando procedimientos de limpieza sobre la marcha. - Supervisar restaurante para verificar la disponibilidad de asientos, el servicio, la seguridad y el bienestar de los huéspedes. Department: F&B service About you - Experiencia de mínimo 2 años en hoteles, preferiblemente en el segmento de lujo. - Inglés conversacional en nivel B2. Languages required: English and Spanish. The company Welcome to the The Palace Madrid Career Day Hosco Page! The Palace Madrid is hiring for a variety of exciting roles Food & Beverage —as well as positions within the Room Division. These opportunities offer the chance to grow within a globally recognized luxury brand while contributing to unforgettable guest experiences in Madrid. Want to be part of this iconic brand too? You’re in luck! 🌟 Join us on 28 January 2025, from 9AM to 6PM at The Palace Madrid! 🌟
About the job - Servir platos de comida y bebidas a los huéspedes y clientes. - Disponer las mesas de acuerdo con el tipo de evento y los estándares de servicio. - Responder preguntas sobre las selecciones del menú. - Comunicarse con la cocina sobre preguntas sobre el menú, el tiempo de espera, pedidos de re-cocción y disponibilidad de productos. - Comunicar requisitos de comidas adicionales, alergias, necesidades dietéticas y pedidos especiales a la cocina. - Registrar la transacción en el sistema MICROS al momento del pedido. - Registrar a los invitados para asegurar su satisfacción con cada plato de comida y/o bebida. - Mantener la limpieza de las áreas de trabajo, vajilla, cristalería, etc., durante todo el día. - Completar las tareas de cierre, incluyendo reponer artículos, apagar luces, etc. - Presentar el cheque físico y exacto al invitado y procesar el pago. Department: F&B service About you - Experiencia de mínimo 2 años en hoteles, preferiblemente en el segmento de lujo- - Inglés conversacional en nivel B2 Languages required: English and Spanish. The company Welcome to the The Palace Madrid Career Day Hosco Page! The Palace Madrid is hiring for a variety of exciting roles Food & Beverage —as well as positions within the Room Division. These opportunities offer the chance to grow within a globally recognized luxury brand while contributing to unforgettable guest experiences in Madrid. Want to be part of this iconic brand too? You’re in luck! 🌟 Join us on 28 January 2025, from 9AM to 6PM at The Palace Madrid! 🌟
About the job - Preparar pedidos de bebidas para los huéspedes de acuerdo con recetas especificadas utilizando sistemas de medición. - Emitir, abrir y servir botellas de vino/champán. Establecer y mantener la limpieza y el estado de la barra, la unidad de barra, las mesas y otras herramientas. - Preparar guarniciones frescas para las bebidas. - Almacenar suministros de hielo, cristalería y papel. - Transporte de suministros al área de instalación de barras. - Lavar la cristalería sucia. Retirar los productos sucios de la barra y las mesas y colóquelos en el área designada. - Anticipar y comunicar las necesidades de reposición. - Procesar todos los métodos de pago. Contar el dinero al final del turno, complete los informes del cajero designado, resuelva cualquier discrepancia, entregue los recibos y asegure el banco. - Asegurar licores, cervezas, vinos, hieleras, gabinetes y áreas de almacenamiento. - Completar las tareas de cierre. Department: Bar About you - Experiencia de mínimo 2 años en hoteles, preferiblemente en el segmento de lujo. - Inglés conversacional en nivel B2. Languages required: English and Spanish. The company Welcome to the The Palace Madrid Career Day Hosco Page! The Palace Madrid is hiring for a variety of exciting roles Food & Beverage —as well as positions within the Room Division. These opportunities offer the chance to grow within a globally recognized luxury brand while contributing to unforgettable guest experiences in Madrid. Want to be part of this iconic brand too? You’re in luck! 🌟 Join us on 28 January 2025, from 9AM to 6PM at The Palace Madrid! 🌟
About the job - Saludar y acompañar a los huéspedes. - Abrir las puertas y ayudar a los huéspedes / visitantes a entrar y salir de la propiedad. - Informar a los huéspedes sobre las comodidades, los servicios y el horario de atención de la propiedad, así como sobre las áreas locales de interés y actividades. - Ayudar a los huéspedes/visitantes a entrar y salir de los vehículos, incluyendo asistir con la carga/descarga de equipaje. - Proporcionar a los huéspedes direcciones o indicaciones de los destinos a los que quieran llegar. - Organizar el transporte (por ejemplo, taxi, autobús de enlace, servicio de limusina/sedán) para los huéspedes/visitantes, y registrar la solicitud de transporte con anticipación según sea necesario. - Comunicar los procedimientos de estacionamiento a los huéspedes/visitantes. Department: Porter About you - Experiencia de mínimo 2 años en hoteles, preferiblemente en el segmento de lujo. - Inglés conversacional en nivel B2. Languages required: English and Spanish. The company Welcome to the The Palace Madrid Career Day Hosco Page! The Palace Madrid is hiring for a variety of exciting roles Food & Beverage —as well as positions within the Room Division. These opportunities offer the chance to grow within a globally recognized luxury brand while contributing to unforgettable guest experiences in Madrid. Want to be part of this iconic brand too? You’re in luck! 🌟 Join us on 28 January 2025, from 9AM to 6PM at The Palace Madrid! 🌟
About the job - Responder con prontitud a las solicitudes de los huéspedes y otros departamentos. - Llenar el carro con suministros y transporta el carro al área asignada. - Ingresar a las habitaciones siguiendo los procedimientos para obtener acceso y garantizar que está vacía antes de ingresar. - Reemplazar las amenidades y suministros de los huéspedes en las habitaciones. Reemplazar las sábanas y el terry sucios con artículos limpios. Hacer las camas y dobla los terry. - Limpiar los baños. Retirar la basura, la ropa de cama sucia y los artículos de servicio a la habitación. - Verificar que todos los electrodomésticos estén presentes en la habitación y en buen estado de funcionamiento. - Alinear los artículos, muebles y electrodomésticos. - Quitar el polvo, pule y elimina las marcas de las paredes y los muebles. - Aspirar las alfombras y realiza tareas de cuidado del piso (por ejemplo, en las habitaciones de huéspedes y en el pasillo). Department: Housekeeping About you - Experiencia de mínimo 2 años en hoteles, preferiblemente en el segmento de lujo. Language required: Spanish. The company Welcome to the The Palace Madrid Career Day Hosco Page! The Palace Madrid is hiring for a variety of exciting roles Food & Beverage —as well as positions within the Room Division. These opportunities offer the chance to grow within a globally recognized luxury brand while contributing to unforgettable guest experiences in Madrid. Want to be part of this iconic brand too? You’re in luck! 🌟 Join us on 28 January 2025, from 9AM to 6PM at The Palace Madrid! 🌟
NONNA BAZAAR RESTAURANT (Ciutadella de Menorca, SPAIN) A prestigious and festive venue in Menorca , a restaurant offering a great concept of fine dining food in a casual yet very high-quality service atmosphere. Your role: We are looking for a talented and professional Restaurant and Event manager to be responsible of the a team and all F&B operations; delivering revenues and profits by developing marketing, financing, and providing appealing restaurant service. Your activities : • Establishes restaurant and event business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates. • Attracts customers by developing and implementing marketing, advertising, • public and community relations programs; evaluating program results; identifying and tracking changing demands. • Maintains operations by implementing policies and standard operating procedures; implementing production, productivity, quality, and customer service standards; determining and implementing system improvements. • Maintains customer satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons. • Accomplishes restaurant and event objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Knowledge of budgets, inventory’s and cost controls for FOH and BOH • Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems. • Maintains professional and technical knowledge by tracking emerging trends in the restaurant and event industry; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. • Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Department: F&B Management About you Proven food and beverage management experience in a fast-paced restaurant • Working knowledge of various computer software programs (MS Office, restaurant management software, POS) • Ability to spot and resolve problems efficiently • Communication and leadership skills • Ability to manage personnel and meet financial targets • Guest-oriented and service-minded • Fluency in the Spanish and English languages. French would be an advantage. Languages required: English and Spanish. French is a plus The company Zannier Hotels creates one-of-a-kind stays and experiences, united by a desire to inspire Life’s Greatest Stories. Our hotels celebrate the beauty of simplicity, the return to simple pleasures and appreciation of adventure, gastronomy and nature. Echoing the spirit of their surroundings, each new destination enraptures every sense, inviting our guests to experience enriching exchanges with local traditions, cultures and communities. Today, we embrace a collection of five properties and five private estates in Europe, Africa and Asia. Our journey and desire to share unforgettable moments continues with a further three projects in Europe, opening by 2026.
The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups’ and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely manner. Qualifications: - Minimum of two (2) years guest facing service experience in a luxury environment which commits to extensive concern resolution, concierge service, loyalty or events programming. - Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. - Confident, well-groomed appearance with a warm and welcoming demeanor. - Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. - Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Number of positions: 10 Department: Guest Relations The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.
Desde CATALONIA HOTELS & RESORTS precisamos incorporar un/a COCINERO/A para trabajar en nuestro hotel CATALONIA DONOSTI, ubicado en pleno centro de la ciudad. TAREAS • Colaboración con el equipo de cocina en los procesos de recepción de materias primas, almacenaje, descongelación, control de temperaturas, manipulación y limpieza y desinfección. • Realización de las tareas pautadas de elaboración y presentación de platos. • Realización de las limpiezas periódicas establecidas en el plan elaborado. • Manipulación de alimentos en cumplimiento de la normativa vigente. • Revisar y controlar el material de uso en la cocina, comunicando cualquier incidencia al respecto. REQUISITOS • Experiencia en hoteles gastronómicos. • Proactividad, dinamismo. • Actitud positiva, trabajo en equipo, Iniciativa, orientación a resultados. • Experiencia en restaurantes o hoteles SE OFRECE • Contrato de 40h semanales. • Estabilidad laboral y salario competitivo. Department: F&B kitchen The company Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.
About the job Main Responsibilities - Manage menu preparation and pricing in line with the stated F&B objectives of the Restaurant. - Develop food items to meet the taste and dining requirements of the guests. - Maintain sensitivity to local cultural traditions in preparation and services of all food on premises. - Manage the preparation and presentation of food products to ensure quality at all times - Monitor and check guest satisfaction, Assist with enhancing the product and service that is presented to the guest. - Implement procedures to minimize wastage and over-production. - Ensure all kitchen quality standards are complied with and that policies and procedures are consistently applied. - Ensure standards of presentation and preparation of food items meet restaurant & brand standards. - Maintain the highest standards of Food Hygiene, and adherence with all Health and Safety standards. - Assist with the management of the Kitchen Operation. Activities center on identification of strengths and weaknesses, the development of plans and strategies to ensure business development. - Assist with efforts expended and decisions made and revenue generated by food sales. - Assist with controls over the elements that determine profit and loss. - Assist with managing operating expenses that have the capacities to set margins and manage the business against profit projections. - Make decision that relates to profit and loss. - Assist with the financial management of the operating department. - Direct and train all kitchen associates. - Assist in new-hire and on-going training - Assist in the timely completion of performance appraisals. - Give direction and assist with the implementation of plans. - Able to assist and exercise hire and fire discretion within the restaurant policies. Requirements: - Stock Control & Costings. - Western & Mediterranean Culinary Skills & Knowledge. - Highly developed interpersonal and organizational skills - High level of Spanish is a must, English is also beneficial. Department: F&B kitchen F&B Management The company Zannier Hotels creates one-of-a-kind stays and experiences, united by a desire to inspire Life’s Greatest Stories. Our hotels celebrate the beauty of simplicity, the return to simple pleasures and appreciation of adventure, gastronomy and nature. Echoing the spirit of their surroundings, each new destination enraptures every sense, inviting our guests to experience enriching exchanges with local traditions, cultures and communities. Today, we embrace a collection of five properties and five private estates in Europe, Africa and Asia. Our journey and desire to share unforgettable moments continues with a further three projects in Europe, opening by 2026.
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS - Education: High school diploma or G.E.D. equivalent. - Related Work Experience: No related work experience. - Supervisory Experience: No supervisory experience. - License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Reception
About the job Desde CATALONIA HOTELS & RESORTS precisamos incorporar un/a JEFE DE SECTOR para nuestro hotel ORO NEGRO, ubicado en Arona (Tenerife). Las principales tareas a desarrollar son las siguientes: • Organizar, dirigir y coordinar el trabajo del personal a su cargo. • Planificación de los horarios y turnos del departamento. • Dirigir, planificar y realizar el conjunto de actividades de su Área. • Responsable de garantizar un servicio de calidad, profesional y eficiente a los clientes. • Supervisar que el proceso de room-service se realice adecuadamente • Gestión de quejas. • Conocer y asesorar sobres los diferentes productos de la carta de alimentos y vinos. • Encargado de recibir, acompañar y asignar una mesa a los huéspedes. • Recabar información de la satisfacción de los clientes durante el servicio. • Supervisar el montaje y reposición de las salas de reuniones u otros eventos • Mantener en perfecto estado las instalaciones de las áreas de restaurante/bares. REQUISITOS • Experiencia de 3 años en posición similar. • Inglés alto + Otros idiomas valorables • Don de gentes, con gusto por la atención al cliente y buena presencia. Persona dinámica y organizada. • Orientación al cliente, actitud positiva. • Capacidad de liderazgo, capacidad de trabajo en equipo. • Estudios en hostelería. • Residir en la isla de Tenerife. SE OFRECE • Contrato de 40h semanales. • Salario atractivo. • Posición estable. Department: F&B Management The company Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.
Ofertas sugeridas de otras empresas
Se busca anfitriona de jornada completa en restaurante situado en el barrio Salamanca. Idealmente manejo de cover manager, idioma ingles, buena presencia, proactiva y disponibilidad horaria.
Buscamos gente feliz con ganas de trabajar en nuestros restaurantes y de progresar en nuestra familia, con ilusión y con intención de crecer en el mundo de la hostelería. Que te Ofrecemos: - Contrato Indefinido a jornada parcial 20 horas semanales - Formar parte de una empresa de referencia en el sector de la hostelería a nivel nacional e internacional - Aprender junto a un equipo profesional y con experiencia en el sector - Planes de formación Internos, adaptados a las funciones del cargo - Dia de Licencia Adicional: día de cumpleaños - Acompañamiento en el desarrollo personal y profesional - Seriedad absoluta en el cobro de vuestras nóminas (pagos antes del fin de mes en curso) - Juego de uniformes Requisitos del cargo: - Permiso de trabajo en vigor - Experiencia mínima de 1 año en puestos iguales o similares - Haber trabajado en posiciones de atención al cliente, de manera presencial - Manejo de Cover Manager o programas de gestión de reservas. - Conocimiento de protocolo de servicio en restaurantes - Conocimiento en otras lenguas - Ingles avanzado - Capacidad de trabajar en equipo y compañerismo - Actitud positiva y con ganas de trabajar y de progresar en nuestra familia, con ilusión Tus Funciones: - Organizar y controlar el flujo de las reservas y el sitting - Recibir y despedir a los clientes del restaurante, con o sin reserva - Brindar soporte al resto del equipo de sala (recogida, cobro, ...) - Supervisar el servicio y controlas la satisfacción del cliente - Atender las posibles incidencias que pudieran surgir durante el servicio - Mantener el área de trabajo limpia y ordenada. Si te convencen estas condiciones sube tu candidatura a nuestra oferta de trabajo. Gracias
Actualmente estamos en búsqueda de un/a host/ess de 40 Horas. Su misión principal será la atención al cliente, brindando la mejor experiencia de bienvenida y despedida. Siguiendo siempre las políticas y protocolos establecidos. Funciones: - Organizar y controlar el flujo de las reservas y el sitting - Recibir y despedir a los clientes del restaurante, con o sin reserva - Brindar soporte al resto del equipo de sala. - Supervisar el servicio y controlar la satisfacción al cliente - Atender las posibles incidencias que pudieran surgir durante el servicio - Mantener el área de trabajo limpia y ordenada - Se ofrece: - Contrato fijo (40 hrs) - Formar parte de una empresa sólida y de referencia a nivel nacional - Equipo joven, profesional y con amplia experiencia en hostelería - Incorporación inmediata - -Comida de Personal - -Dos dias libres seguidos.
Ofrecemos un puesto estable en el restaurante de alta gama llamado Fortuny. Se valorará la polivalencia, el trabajo en equipo, la puntualidad y la predisposición para realizar horas extras. Se ofrece salario acorde con la experiencia y posibilidad de formación continua. El puesto requiere experiencia mínima de tres años en el sector de la hostelería y las siguientes habilidades: - Nivel avanzado de inglés. - Experiencia en recepción de clientes y trabajo cara al público. - Gestión y manejo de plataformas de reservas (Cover Manager). - Habilidades de comunicación y venta. - Buena presencia e higiene.
Grupo UniverXO, busca incorporar hostess para el restaurante RavioXO. Buscamos profesionales con capacidad de organización elevada, que sepan trabajar en equipo, con actitud, ganas y pasión por la gastronomía; capacidad de atención al detalle, ritmo ágil y que se sientan identificados con los valores de XO. ¿Cuáles serán tus funciones? 1. Gestión de reservas a través de CoverManager. 2. Colaborar en la atención y guía de los clientes. 3. Ser conocedor y aplicar la filosofía y los valores de la empresa. 4. Seguimiento de la satisfacción del cliente. ¿Qué ofrecemos? 1. Contrato indefinido. 2. Plan de formación. 3. Dos días de descanso semanales consecutivos. 4. Uniforme de trabajo y dietas durante la jornada laboral. 5. Posibilidad de crecimiento dentro de la empresa. 6. Flexibilidad de movimiento entre los diferentes restaurantes del grupo. 7. Beneficios para empleados/as. Requisitos mínimos: 1. Experiencia mínima de 1 año en un puesto similar, en hoteles de 4 y 5 estrellas. 2. Nivel medio-alto de inglés. 3. Trabajo en equipo. 4. Comunicación. 5. Orientación al cliente. 6. Orden y limpieza. 7. Atención al detalle. 8. Disponibilidad horaria. Si quieres aprender, desarrollarte y disfrutar en tu entorno laboral… ¡TE ESTAMOS ESPERANDO!
Desde Grupo Paraguas nos encontramos buscando host/hostess para nuestro restaurante Aarde. Deseamos que cuentes con alta capacidad para generar una experiencia extraordinaria al cliente. Se requiere: - Experiencia previa como camarero/a y host/hostess en servicios con clientes por encima de los 300 comensales. - Don de gentes, buena presencia y capacidad de organización. - Imprescindible nivel de inglés alto. - Trabajo en equipo - Resistencia a la carga de trabajo, buena imagen, muchas ganas de aprender y formar equipo. Será imprescindible: Disponibilidad para turnos partidos y seguidos. Experiencia demostrable de al menos 1 año en un puesto similar, sobre todo dentro en el mundo de la hostelería. Compromiso. Ofrecemos: Incorporación a grupo de restauración en plena expansión. Posibilidades reales de promoción y desarrollo. Buen salario entre fijo y propinas. ¡Únete a nuestro equipo!
🎉 ¡Únete a nuestro equipo! Estamos contratando HOST/HOSTESS 🎉 ¿Buscas un trabajo emocionante y lleno de estilo? En Grupo en Copa de Balón queremos que formes parte de nuestra familia en nuestro exclusivo establecimiento en Aravaca. 🕒Ofrecemos: Jornada completa, para que puedas disfrutar de estabilidad laboral. Ambiente dinámico y profesional, donde el trabajo en equipo y la pasión por la excelencia son clave. Oportunidades de crecimiento dentro del grupo. 🌟 ¿Qué buscamos? Personas con energía, carisma y atención al detalle. Habilidad para ofrecer una experiencia premium a nuestros Experiencia previa como host/hostess es valorada, pero ¡no indispensable! 🥂 ¿Quiénes somos? Grupo en Copa de Balón es sinónimo de innovación y calidad en el sector de la hostelería. Te invitamos a trabajar en un lugar único, con un ambiente distinguido, en una de las zonas más exclusivas de Madrid.