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What’s the job? Our Concierge team is dedicated to accommodating guest requests from the ordinary to the extraordinary. We are looking for a reliable hotel concierge who shares a passion for excellence, someone who will instil enthusiasm and passion into everything they do. The Concierge will respond to a wide variety of guests requests by accurately assessing the guests needs and requests while using their own personal knowledge and experience to offer a five-star service to achieve maximum customer satisfaction. You’ll report to the Guest Experience Manager. Your day-to-day • Responsible for greeting and welcoming guests. • Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements. • Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel. • Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations. • Arrange events, excursions, transportation etc. upon request from hotel residents. • Answer the phone and make reservations, take and distribute messages or mail and redirect calls • Respond to complaints and find the appropriate solution. About you What we need from you • Bachelor’s degree in hospitality or related field. • 2+ years’ experience working in Front Office department. • Must be fluent in local language and English, additional languages will be highly valuable. • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.

hace 5 horasBarcelona, Catalonia, Spain

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Desarrollar los procesos de servicio de alimentos y bebidas en mesa. Asesoramiento a los clientes sobre los productos. Preparar y limpiar mesas, así como su organización. Optimización de velocidad y calidad del servicio. Gestión de pedidos a proveedor. Despedida de clientes. Actuar bajo normas de seguridad, higiene y protección ambiental en hostelería Cumplir con los estándares de imagen definidos (uniforme, maquillaje, barba, etc.). La retribución irá en función de la experiencia demostrable del candidato pero nunca por debajo de los 19000 euros año Department: F&B kitchen About you Formación/Experiencia mínima Formación como técnico en servicio restauración, camarero o similar Experiencia mínima de 3 años como camarero o similar Interés y clara motivación por el mundo de la restauración en general (Gastronomía, eventos…). Habilidades de comunicación Gusto por la comida y por el trato con los clientes. Trabajar con rapidez y eficacia en las horas punta. Integración en equipo de trabajo consolidado Idiomas: Catalán/Castellano nativo e Inglés hostelería Buscamos alguien que busque un proyecto estable y a largo plazo, con posibilidades de ascenso. Necesitamos una persona positiva y con buen carácter cara al público, dinámica y adaptable a cualquier necesidad

hace 4 horasBarcelona, Catalonia, Spain

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¿De qué trata el trabajo? Te encargarás de dar apoyo en todos los aspectos relacionados con los puntos de venta del hotel, supervisando que el funcionamiento de la cocina del punto de venta sea el adecuado, manteniendo los estándares y pautas gastronómicas marcadas. Reportarás al Jefe de Cocina. Tu día a día - Realizar previsiones, planes e informes sobre la productividad y pedidos de los puntos de venta con el soporte del chef ejecutivo. - Mantener actualizados y correctos los precios y la documentación de todos los platos que se elaboren. - Formar a todo el equipo de acuerdo con la normativa y asegurarse de que cuenten con la formación y las herramientas adecuadas. - Impulsar el trabajo en equipo y la calidad del servicio mediante la comunicación y coordinación diarias con los demás departamentos. - Pedir a los clientes su valoración para mejorar la calidad y presentación de la comida y ayudar a resolver las dudas y problemas de los clientes relacionados con los servicios de cocina. - Ayudar al chef ejecutivo a planificar el menú, pedidos, materiales y escandallos. - Asegurarse de que todos los platos del menú se preparan y presentan de acuerdo con las recetas y normas establecidas. - Seguir los procedimientos para asegurar la seguridad y buen almacenamiento de los productos de alimentación y bebida, del inventario y del equipamiento. - Asegurarse de que todo el equipamiento de cocina y almacenamiento esté en buen estado y se limpie periódicamente. - Salario competitivo. - Descuento en alojamiento en hoteles del grupo. - Programa de reconocimiento de empleados. - Programa de formación y acceso a herramientas formativas. - Uniforme y lavandería. - Manutención los días de trabajo. Department: F&B kitchen About you ¿Qué esperamos de ti? - Estudios relacionados con el puesto. - Experiencia previa como, al menos, jefe de partida en restaurante o punto de venta de hotel de similares características.

hace 4 horasCalvià, Balearic Islands, Spain

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What’s the job? As Marketing Manager you will be responsible for proposing and executing marketing plans that promote revenue growth generation among key customer segments and support the hotel's brand positioning and image. Reports to the Director of Sales & Marketing. Your day-to-day - Create with the support of the Director of Sales & Marketing the marketing plan and execute advertising and eCommerce campaigns to support the hotel strategic marketing plans working within the established budgets. - Develop and execute promotions campaign in F&B, events and rooms through relevant digital and social media channels. - Act as a project manager to ensure timely media placements and coordination of production/materials deadlines, in addition to, project expense management - Identify visual asset needs and coordinates all photo & video shoots as needed. - Verify all advertising for the hotel in digital channels is in alignment with brand voice. - Maintain all imagery and content within 3rd party sites. - Track and analyze success of marketing campaigns to adjust marketing strategies/budgets where needed based on performance metrics. - Develop, implement and help monitor internal/external email communication. - Engage in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. About you What we need from you - Bachelor’s degree in sales, marketing or related field. - 2+ years’ experience working with in hotel/hospitality marketing department. - Must be fluent in local language and English, German will be highly valuable. - Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. - Great knowledge of social media.

hace 5 horasCalvià, Balearic Islands, Spain

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About the job ¿De qué trata el trabajo? Como ayte de cocina y/o cocinero, tu pasión por realizar presentaciones llamativas y sabrosas hará que la experiencia de nuestros huéspedes sea magnífica cada vez que visiten nuestros restaurantes. Reportarás al Jefe de Cocina. Tu día a día: - Llevar a cabo todas las elaboraciones de los platos siguiendo los estándares de presentación y elaboración marcados. - Asegurar que la cocina, así como las zonas de almacenamiento de alimentos y productos, están en perfecto estado de limpieza y orden. - Mantener controlado el stock de alimentos y productos necesarios para realizar todas las elaboraciones, reportando cuando sea necesaria la compra de nuevos productos. - Cumplir con toda la normativa de APPCC. - Colaborar con el departamento de restaurante para que el servicio sea fluido en todo momento. - Reportar cualquier incidencia relacionada con las zonas de almacenamiento y neveras al departamento de mantenimiento cuando sea necesario. About you : - 2+ años de experiencia en hotel/restaurante gastronómico como cocinero. - Proactivo/a, positivo/a, energético/a, dinámico/a, empático/a, con capacidad de trabajo en equipo y pasión por el servicio.

hace 5 horasCalvià, Balearic Islands, Spain

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What’s the job? As Bellboy you are responsible for providing a positive first and last impression to guests as they arrive and leave the hotel, as well as help them with luggage. Reports to the Front Office Manager. Your day-to-day: - Greet all guests upon arrival. - Assist guests with luggage to their rooms promptly when checking in and upon checking out. - Promote all hotel functions and facilities. - Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures; equipment and exit paths. - Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc. - Remove trash, papers, cans, bottles, cups, etc., in lobby area. - Assist guest with general information when Front Office is not available. - Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants). - Polish and clean bell carts daily. - Assist guests into automobiles or taxi. - Prevent entrance of unauthorized or undesirable persons. - Quickly respond to guest requests in a timely and friendly matter. About you What we need from you: - Bachelor’s degree in hospitality or related field. - 2+ years’ experience working in Front Office department. - Must be fluent in local language and English, additional languages will be highly valuable. - Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.

hace 5 horasCalvià, Balearic Islands, Spain

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About the job What’s the job? As the friendly face of our hotel restaurant, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. Reports to the Restaurant Manager. Your day-to-day: - Create a warm welcome to everyone and set the tone for each guest’s experience. - Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste and preparation methods. - Set up your outlet – stock up on all the supplies you’ll need and manage your inventory. - Ensure that food and beverages are well stocked. - Ensure overall cleanliness and maintenance of the working area. - Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace. - Work with your restaurant and kitchen colleagues to offer a seamless food service. - Assess customers’ needs and preferences and make recommendations. - Report and follow up on maintenance and repairs and for the cleanliness of the bar. - Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. - Supervise the pool area to make sure every guest is following the stated rules and there is no issues. About you What we need from you: - 2+ years’ experience working within hotel/restaurant. - Must be fluent in local language and English, additional languages will be highly valuable. - Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. Languages required: English and Spanish

hace 5 horasCalvià, Balearic Islands, Spain

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About the job ¿De qué trata el trabajo? Serás parte del equipo encargado de mantener la zona de cocina y almacenaje en perfecto estado, trabajando codo con codo con el resto del equipo de cocina para que los estándares de limpieza e higiene sean los más altos. Reportarás al Jefe de Cocina. Tu día a día: - Asegurar que la cocina, así como las zonas de almacenamiento de alimentos y productos, están en perfecto estado de limpieza y orden. - Manejar el túnel de lavado de platos y vajilla de manera ordenada controlando los productos utilizados. - Mantener controlado el stock de platos y vajilla. - Cumplir con toda la normativa de APPCC. - Colaborar con la cocina cuando sea necesario por cuestiones operativas. - Reportar cualquier incidencia relacionada con las zonas de almacenamiento y neveras al departamento de mantenimiento cuando sea necesario. About you ¿Qué esperamos de ti?: - 2+ años de experiencia en hotel/restaurante como friegaplatos. - Proactivo/a, positivo/a, energético/a, dinámico/a, empático/a, con capacidad de trabajo en equipo y pasión por el servicio. Language required: Spanish.

hace 5 horasCalvià, Balearic Islands, Spain

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About the job : Un Sommelier en Cocina Hermanos Torres es el encargado de la preparación y mise en place de vinos, recepción de pedidos, gestión y organización de la bodega y servicios de vinos al comensal. Department: Sommelier About you: Indispensable: - Formación en sumellería - Disponibilidad horaria - Persona sociable - Buena presencia - Incorporación inmediata Languages required: English and Spanish.

hace 5 horasBarcelona, Catalonia, Spain

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About the job : Un Sommelier en Cocina Hermanos Torres es el encargado de la preparación y mise en place de vinos, recepción de pedidos, gestión y organización de la bodega y servicios de vinos al comensal. Department: Sommelier About you: Indispensable: - Formación en sumellería - Disponibilidad horaria - Persona sociable - Buena presencia - Incorporación inmediata Languages required: English and Spanish.

hace 6 horasBarcelona, Catalonia, Spain

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The Club has a large team of chefs that cater for a bar and two member restaurants including a busy brasserie and dining restaurant. The Club also has a large corporate banqueting facility which is available to accommodate up to 800 guests for a seated dinner. The Role As Senior Restaurants Sous Chef you will work an average of 45 hours per week, as per the kitchen rota. Typical duties will include: a) Managing the preparation and cooking of food within the Members’ F&B areas. b) Assisting with the creation and updates of all menus, recipes and costings for dishes used for all Members’ F&B within the Club. c) Ensuring regular liaison with the kitchen management team regarding the consistent high standards of food served within the Members’ F&B areas. d) Taking part in the monitoring of stock levels, as well as taking part in a monthly stock take. e) Assisting with the ordering of all food required for all kitchens. Ensuring food wastage is monitored and recorded. f) Ensuring all legislative Government and club guidelines are adhered to at all times including The Food Safety Act 1990, Health and Safety at Work Act 1974, H.A.C.C.P.S, C.O.S.H.H, Emergency Procedures etc. The Hurlingham Club is passionate about creating an inclusive workplace that promotes and values diversity. Please note that, due to the high volume of applications we receive, if you do not hear from us within four weeks then unfortunately you were not successful in your application on this occasion. £45,000 to £48,000 per annum + generous benefits package + annual performance review About you : Our Ideal Candidate Candidates will embody our Club values, excellence, responsibility and courtesy. Candidates should have proven previous experience as a Sous Chef in a busy kitchen and be keen to advance their skills and knowledge.

hace 1 díaLondon, England, United Kingdom

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Superb opportunity to work in the bar and restaurant of the renowned Dunraven Arms Hotel. If you have experience in waiting tables or bar work, we currently have trainee management positions in The Maigue Restaurant and The Hunters Bar. The Maigue is known for its award winning breakfast, Dinner and famous Sunday lunch and The Hunters Bar serves lunch and dinner daily in a cosy bar atmosphere. With weekly training and guidance from senior management this is a wonderful opportunity to enhance your skills in a 4 star environment. We will provide reduced rates to the leisure centre . We will offer you Friends and Family rates at the hotel. Meals provided on duty. If you want to prove that you can work on your own initiative and become more responsible for your future then come work at The Dunraven…….. Number of positions: 4 €440 per week We will provide reduced rates to the leisure centre . We will offer you Friends and Family rates at the hotel. Meals provided on duty. Department: Bar F&B Management

hace 1 díaAdare, Limerick, Ireland

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About the job: Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate General Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most exclusive restaurant brands. Benefits & rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Bonus of up to £1,000 for recommending a friend to work with us. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off- Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as a General Manager: Understand the guest and how to efficiently manage their expectations. To have a great front-of-house presence, be a leader and inspire your team. Fully understand and be able to articulate the financial targets. Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively. To demonstrate an up-to-date and in-depth understanding of the industry Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand. Build and maintain strategic relationships with internal and external stakeholders. About you: You have proven previous experience managing a large, structured team in a high-paced, high-volume restaurant You’ll lead by example, inspiring and mentoring your team to work as one and making sure morale and welfare stays as high as the standard of service

hace 1 díaCardiff County, Wales, United Kingdom

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About the job : Sous Chef can run a busy kitchen in the absence of the Head Chef and is responsible for overseeing the day to day running of the kitchen. Overseeing the kitchen team and ensuring a smooth operation and delivery of service, coordinating with other Inn departments. Ensuring all SOP’s are meet and the kitchen adheres to all health, safety and hygiene regulations. Tips are divided equally among the team on a weekly basis. Job Types: Full-time, Permanent Salary: €34,000.00-€39,000.00 per year €34,000 to €39,000 + weekly cash tips. About you : 5 Years minimum experience in cheffing.

hace 1 díaDoolin, Clare, Ireland

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About the job : This is a fantastic opportunity to gain experience and be trained to become a top class receptionist with great potential for national and international experience. Key expectations of this role: Display the highest standard of customer service and excellent communication skills both on the telephone and face to face Manage the daily operations of Reception in an efficient manner Engage with guests, associates and business partners to meet and exceed their requirement The Candidate: Minimum of 1 year’s experience in a Reception or administrative position Knowledge of Hotsoft an advantage Excellent communication skills with a pleasant telephone manner Confident in selling and engaging with the public Efficient, well organised and have a thorough understanding of managing the expectations of all guests Willing to learn new systems, computer literate The Dunraven Arms Hotel is a family owned 4-star hotel in the beautiful village of Adare with a reputation for first class customer service. Popular with both domestic, international guests and corporate guests, renowned for high end weddings and corporate functions, a stand-alone conference centre - the Dunraven offers something for every discerning guest. Attention to detail and training are foremost in our minds as proven by getting the AA Courtesy & Care 2010/2011 and Hotel of the Year 2014. If you want to prove that you can work on your own initiative and become more responsible for your future then come work at The Dunraven…….. €600 per week

hace 1 díaAdare, Limerick, Ireland

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We're looking for a young and travel lover receptionist to cover the vacation at night and afternoon shift. **The hostel: young backpackers environment, people all around the world. **The job: some young and frendly person, someone who enjoy to be attentive with others and giving always the best experience to all our guests. And of course, that loves to speak in English ;) **How is the work week: is 6 days of working and 2 days off, that means that your days off not going to be the same every week, this way every one can have a free weekend. Example: you work from Thursday till Tuesday so your days off will be Wednesday and Thursday that week, You will back at Friday so your last day will we Wednesday and your days off will be Thursday and Friday, and so on. **The shift: 31/03-12/04 whole night shift, 13/04-30/04 2 days night shift and 4 days afternoon shift. **What do you need: - Fluent speaking in English - Being proactive at solving problems - Internet and Microsoft office pack knowledge - Being oriented to guest attention - Ejoying being in a backpackers enviroment - Being able to work legally in Spain If you think that you can fit in this description do not hesitate to apply!

hace 6 horasDreta de l'Eixample, Eixample, Barcelona, Catalonia, Spain

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¿Quieres continuar desarrollando tu carrera profesional en el área de recepción? ¿Te apasiona el mundo de los hoteles y quieres formar parte de Sercotel Hotel Group? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Recepcionista para Sercotel Hotel Group en nuestro Sercotel Porta Barcelona, donde tus principales funciones serán: - Acoger y recibir a los huéspedes, atendiendo sus necesidades durante toda su estancia en el hotel y facilitándoles información sobre todos los servicios que ofrece el hotel. - Dar soporte en la coordinación de acciones con todos los departamentos, con el fin de ofrecer un servicio de calidad y experiencia que impulse hacia la fidelización de nuestro cliente y la reputación de la marca. - Controlar las entradas y salidas del hotel. - Gestionar las nuevas reservas. - Estar informado de las actividades, novedades, etc., que se produzcan en el hotel y entorno, con la finalidad de garantizar la gestión de la información interna y hacia el cliente. - Contestar los e-mails que lleguen durante el turno de trabajo. - Realizar el cuadre de caja. - Atención telefónica. - Participar, velar y asegurar, según las responsabilidades y funciones de su puesto de trabajo, el cumplimiento del Sistema de Compliance Penal. ¿Qué necesitas para aplicar? - Haber cursado Grado en Turismo o estudios similares. - Experiencia mínima de 2-3 años en la posición descrita. - Imprescindible nivel avanzado de inglés, castellano y catalán - Conocimientos de PMS Gestión Hotelera Opera. - Conocimientos de otros PMS de Gestión Hotelera. - Conocimientos medios/avanzados de las herramientas del Paquete de Office Word y Excel. - Alta orientación al cliente y vocación por su trabajo. - Persona con iniciativa, dinámica, polivalente y con muchas ganas de aprender. ¿Qué ofrecemos? - Contrato indefinido a jornada completa (40hs/semana). - Horario rotativo: 07:00 - 15:00 / 15:00 - 23:00 / 23:00 - 07:00 - Salario según convenio.

hace 1 díaBarcelona, Catalonia, Spain

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We're looking for a young and travel lover receptionist to work at day shift. **The hostel: Black Swan Hostel Barcelona, here is a young backpackers environment, people all around the world. **The job: some young and frendly person, someone who enjoy to be attentive with others and giving always the best experience to all our guests. And of course, that loves to speak in English ;) **How is the work week: is 6 days of working and 2 days off, that means that your days off not going to be the same every week, this way every one can have a free weekend. Example: you work from Thursday till Tuesday so your days off will be Wednesday and Thursday that week, You will back at Friday so your last day will we Wednesday and your days off will be Thursday and Friday, and so on. **What do you need: - Being Responsable - Fluent speaking in English - Being proactive at solving problems - Internet and Microsoft office pack knowledge - Being oriented to guest attention - Ejoying being in a backpackers enviroment - Being able to work legally in Spain If you think that you can fit in this description do not hesitate to apply!

hace 5 díasDreta de l'Eixample, Eixample, Barcelona, Catalonia, Spain

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We look forward to welcoming a multi-skill person to work as a Receptionist & Guest Relations in one o the coziest B&B in Barcelona. We offer an attractive job for a young professional person who aims to work as a part of a small team Essential Duties and responsibilities: Reply emails checking availability Answer the incoming telephone calls, in a courteous and professional manner. Take “same day reservations” or future reservations Update the reservations’s calendar on the Channel Manager. Greet all visitors in a friendly manner Explain to the new guests how to use the “virtual keys”, how to order breakfast, or other questions required. Maintain positive guest relations at all times. Perform tasks like invoice settlement, posting charges to each guest, payments. Assist our guest for touristic information, tips and advertisements, boarding pass printing, taxis Reply reviews on Google, Booking and Tripadvisor. Maintain the cleanliness at the reception as well as in the dinning room and take care of the plants and keep the terrace always clean and tidy. Qualifications: Truly friendly and helpful behavior Bilingual Spanish-English. Other relevant languages like French or German would be an added advantage. Show responsibility and initiative Excellent oral and written communication skills Ability to interact with people Confident in approaching and dealing with diverse people and situations. Ensure a highest level of appearance at all times. High school diploma or two years’ related experience and/or training; or equivalent combination of education and experience

hace 8 díasEl Poblenou, Sant Martí, Barcelona, Catalonia, Spain

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Gonzalez & Co es la cadena de restauración 🍽️ y food delivery 🥡 que lidera la oferta del tex-mex, fast-casual, ofreciendo siempre comida excepcional 🌮 y dando el mejor servicio a sus clientxs tanto en restaurante, como a domicilio. Abrimos nuestro primer restaurante en Barcelona hace 6 años, y ya contamos con 7 establecimientos en Barcelona, Madrid y Valencia. Somos 100 profesionales apasionadxs trabajando cada día para hacerlo posible, pero … ¡somos incansables y no vamos a parar aquí! ✊ Nuestro compromiso es seguir creciendo poniendo foco y pasión en la cocina y nuestras elaboraciones🥑, cuidando todo lo que hacemos, respetando el medio ambiente ♻️ y confiando en nuestro ingrediente secreto, el equipo. **¿Qué buscamos? Buscamos a una persona proactiva y resolutiva, que esté cursando estudios relacionados con administración y compras, preferiblemente para el sector de la restauración, con interés para seguir aprendiendo realizando las siguientes tareas: - Gestión de contratos con proveedores, realización de cotizaciónes y comandas, recepción de llamadas y gestión de mailin. - Coordinación de proveedores en festivos. - Conocer el circuito administrivo: facturas, albaranes, archivo, documentación, etc. - Realizar i revisar pedidos, contratación de servicios especializados, etc. - Participación en el control de la gestión administrativa de las áreas de restauración. - Actualizar y seguir el circuito de compras. - Ejecución de inventarios a través del software de control de stocks de productos. - Coordinación de cáterings con clientes externos. **Requisitos indispensable** - Persona proactiva y resolutiva - Interés por la administración. - Disponibilidad preferiblemente de mañanas (de 9:00h a 14:00h). - Posibilidad de realizar convenio de colaboración con el centro de estudios. - Conocimientos de Excel y de Drive. Si te atreves… ¡¡ únete a nosotros !! ✊🔥🌯

hace 25 díasDreta de l'Eixample, Eixample, Barcelona, Catalonia, Spain

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