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Hosco

Jobs, courses & advice in hospitality•11-50 employees

Hiring with us since May, 2022

Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.

Barcelona, Catalonia, Spain

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- Immediate start!
- Full-time
Base Coordinator
Job Description Being a role model to ensure the exceptional DO & CO quality is delivered on time with maximum efficiency in accordance with customer requirements Controlling all daily activities such as pick up times, base coordinator log sheet, check sheets and delivery notes are checked and updated Ensuring final checking of correct packing, by sealing trolleys prior to leaving site Working closely with Transport and Dispatch department to ensure smooth and efficient delivery of goods to aircrafts Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated Providing reports on productivity and other performance indicators to management Driving success by proactively managing team performance, provide development and succession planning opportunities As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
2 days ago
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- Immediate start!
- Full-time
Floor Manager
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
2 days ago
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- Immediate start!
- Full-time
Lencera/o - Lavandera/o
Reportando al Room Division Manager, estas son las responsabilidades y funciones a título enunciativo, pero no limitativo:  Uniformidad: o Lavado, planchado, arreglos y ajustes de uniformes. o Almacenamiento de stock de uniformes.  Ropa de clientes: o Recogida en la habitación de la ropa del cliente. o Lavado y planchado. o Entrega al cliente en su habitación asignada.  Lavado de cortinas, manteles, fundas de silla, almohadas, rellenos de nórdicos, faldones de camas, etc.  Mantener limpia y ordenada la lavandería y la entrega de uniformes al personal. Otras:  Asegurarse de que el uniforme y la apariencia personal estén limpios y sean profesionales.  Mantener la confidencialidad de la información de propiedad.  Proteger los activos de la empresa.  Hablar con los demás utilizando un lenguaje claro y profesional.  Contestar el teléfono usando la etiqueta apropiada.  Desarrollar y mantener relaciones de trabajo positivas con los demás.  Equipo de apoyo para alcanzar objetivos comunes.  Realizar otras tareas laborales razonables según lo soliciten los supervisores, aquellas funciones análogas y/o equivalentes, inherentes a la propia prestación profesional.  Asegurarse de que se cumple el procedimiento de incendios y los protocolos de Prevención de Riesgos Laborales del hotel en el departamento.  Asegurarse de que cualquier actividad sospechosa o algo inusual debe ser reportado inmediatamente.  Respetar todas las medidas y protocolos de prevención de riesgos laborales, distanciamiento social, limpieza y desinfección. ¿Qué ofrecemos? • Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. • Formación continua a través de nuestra plataforma Academy. • Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. Nuestro compromiso con la Diversidad & Inclusión: Somos una empresa inclusiva y nuestra ambición es atraer, reclutar y promover talentos diversos. ¿Por qué trabajar para Accor? Somos mucho más que un líder mundial. Te damos la bienvenida tal y como eres y puedes encontrar un trabajo y una marca que se ajuste a tu personalidad. Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo aporte un propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir explorando las ilimitadas posibilidades de Accor. Al unirte a Accor, cada capítulo de tu historia es tuyo y juntos podemos imaginar la hospitalidad del mañana. Descubre la vida que te espera en Accor. Haz lo que te gusta, preocúpate por el mundo, atrévete a desafiar el statu quo! #BELIMITLESS  Ser altamente responsable y discreto.  Contar con capacidad para trabajar bien bajo presión en un entorno dinámico.  Capacidad para trabajar con cohesión como parte de un equipo.  Se valorará experiencia de al menos 1 año en mismo puesto o similar.  Educación segundaria obligatoria.  Idioma: español avanzado. Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach A Sofitel Hotel in Barcelona! With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our service and commitment is focused on satisfying the needs of all our guests so that they can make the most of their stay in Barcelona. Barcelona, the city of Gaudí, is one of the most modern cities in the country, and not surprisingly, major technological congresses such as Mobile World are held in this city. Not everything is future, culture and history are essential to understand its people. The Sofitel hotel is located opposite Barceloneta, its most famous beach. A few minutes walk away is the Gothic Quarter, one of the main tourist attractions of Barcelona. It is well connected to the airport and the train station.
2 days ago
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- Immediate start!
- Full-time
Housekeeper
We are seeking a confident Housekeeper to become part of our Team at Citadines South Kensington, London. Our properties operate 24/7; therefore, the department works on an early and late shift, on a rotating basis. Please note this is a managerial role, leading a team of one, a Housekeeping Supervisor, and the outsourced agency team. As our Housekeeper, you will: Lead the Housekeeping Team, managing both employees and external workers through our outsourced partners, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained Plan, organise and supervise the cleaning services within the property Deal with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget Be responsible for departmental communications Manage reporting and budget for the Housekeeping Team Here at Citadines, we promote an Enterprising and Winning Mindset. 2 years previous experience in a similar role is desirable; however we are looking for candidates who have the right attitude to learn, good problem solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Housekeeper. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Citadines offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations in London. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Customer Service, Leadership Skills, Customer Focus, Communication Skills, Time Management, Decision Making, Organisation Skills, Attention to Detail, Problem Solving, Multitasking £28620.00 per annum The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
2 days ago
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- Immediate start!
- Full-time
Receptionist
We are seeking confident Front Office Receptionists to become part of our Front Office Team across London. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. As our Front Office Receptionist, you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Citadines, we promote an Enterprising and Winning Mindset. Previous experience is desirable; however we are looking for candidates who have the right attitude to learn, good problem solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Front Office Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Citadines offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations in London. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Customer Service, Communication Skills, Time Management, Customer Focused, Organisation Skills, Team Work, Attention to Detail, Problem Solving, Multitasking £23500.00 per annum The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
2 days ago
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- Immediate start!
- Full-time
Mgr-Human Resources
JOB SUMMARY As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing Recruitment and Hiring Process • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. • Establishes and maintains contact with external recruitment sources. • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. • Oversees/monitors candidate identification and selection process. • Provides subject matter expertise to property managers regarding selection procedures. • Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool. • Performs quality control on candidate identification/selection. Administering and Educating Employee Benefits • Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. • Prepares, audits and distributes unemployment claim activity reports to property management. • Attends unemployment hearings and ensures property is properly represented. • Ensures that department has the available resources on hand to administer employee. Managing Employee Development • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Ensures employees are cross-trained to support successful daily operations. • Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate. • Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. • Ensures attendance by all new hires and participation of the leadership team in training programs • Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job. Maintaining Employee Relations • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). • Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. • Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. • Partners with Loss Prevention to conduct employee accident investigations, as necessary. • Communicates performance expectations in accordance with job descriptions for each position. Managing Legal and Compliance Practices • Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. • Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. • Ensures medical records are maintained in a separate, secure and confidential medical file. • Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). • Communicates property rules and regulations via the employee handbook. • Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. • Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. • Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. • Manages Workers Compensation claims to ensure appropriate employee care and manage costs. • Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications). Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
2 days ago
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- Immediate start!
- Full-time
Pastry Chef - Six Senses Ibiza
As Pastry Chef, I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be. Operational Ownership In this role, I will support the Executive Chef and assume responsibility for the efficient operation of the Culinary department. I will play a pivotal role in crafting delectable pastries, desserts, and baked goods that not only delight our guests' palates but also align with our commitment to our values, sustainability and wellness. By keeping abreast of industry trends and practices and updating knowledge and skills to improve the product and service offering, I will continually focus on the rejuvenation of the culinary experience. Purchasing practices will meet the requirements of the Six Senses nutrition and sustainability platforms, while stocktakes and storage assessment will be undertaken at the required times to ensure all stock is on hand, properly stored and in line with Six Senses control and hygiene standards. Guidance is provided to relevant kitchen hosts on standard portion control and appealing presentation of all dishes. I will constantly monitor the final product prior to serving to guests, plus I will make appropriate suggestions and recommendations to resort management for improvements within the food operation. I will conduct regular training sessions to enhance the skills of the pastry team in line with sustainability and wellness principles. Create options for guests with dietary restrictions, allergies, or specific wellness preferences. I will research and implement sustainable practices in pastry production, following Six Senses procedures and standards, such as reducing food waste, energy conservation, and responsible sourcing and collaborating with local farmers and suppliers to procure seasonal and eco-friendly ingredients. An important part of the role is to interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback. In the event of guest complaints, I will effectively carry out service recovery to the satisfaction of guests. My constant interaction with and provision of support to and communication with other departments is intrinsic to the smooth functioning of the operation. I will perform any additional duties given to me by the Executive Chef. As Pastry Chef, I will support the Executive Pastry Chef on the management and development of all Pastry Hosts within the partie through the provision of direction, delegation, interaction, encouragement and enthusiasm, discipline, training, performance evaluation and counselling to build a loyal, productive and effective team. I will ensure daily attendance registers are maintained and that hosts report for duty punctually, wearing the correct attire and deliver friendly, courteous, consistent and efficient service at all times. Regular on-the-job training will be conducted plus I will ensure kitchen hosts attend other designated training courses. I will appoint the best candidate for vacancies and recruit internally where possible. We have some options of accommodation - shared & competitive price Transportation from some areas of Ibiza island to the hotel Mission Wellness Activities Six Senses Ibiza Benefits Skills and Experience To execute the position of Pastry Chef, I have the required qualifications, technical skills and more than five years’ experience in a similar role in luxury hotels with proven results. I possess a minimum of a Diploma in Culinary Arts or similar. I am a personally involved, visible and proactive leader with excellent organizational skills, capable of providing focused direction and continuing to establish the property’s prominent position within the market. I possess a well-developed capability for strategic decision-making and a track record of proven results in the areas of customer satisfaction, operational excellence, host satisfaction, revenue and profit. In terms of the frontline kitchen management, I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer. My financial acumen positions me as a business savvy leader with demonstrated financial understanding and interpretation of reports plus cost and inventory control. From a people management perspective, I am a responsive, engaged and interactive leader, capable of building strong positive relationships with hosts that results in a shared vision of success for the operation, demonstrated ability to leverage shared resources and to manage through influence. Technical skills include advanced MS Office platform, plus I have an excellent command of written and spoken English with some knowledge of the local language and customs. I will maintain a thorough understanding of Six Senses in terms of guidelines, rules and regulations, operating standards, facilities and services. Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment. Six Senses Ibiza showcases the best in music, art, sustainable fashion, pioneering wellness and culinary exploration, and perfectly captures the authentic island experience of community, spirituality and celebration. Six Senses Ibiza is located on the crystalline Xarraca Bay at the island’s northern tip. Nestled on the magical Xarraca Bay with unobstructed sunset views, Six Senses Ibiza is located just 35 minutes from the airport, and is the first sustainable BREEAM certified resort & residential community in the Balearics. With 116 guest accommodations set across a 20-acre site, including a series of villas and unique beachfront cave suites, the resort’s vision perfectly captures the authentic Ibiza experience of community, spirituality and celebration. Curated experiences will showcase the best in music, art, sustainable fashion, pioneering wellness, culinary exploration and authentic island culture. Four restaurants will serve the freshest organic produce right from our own farm, created under the masterful eye of celebrated chef Eyal Shani, and a signature Six Senses Spa heralds a new wellness benchmark for Ibiza.
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- Full-time
Talent Acquisition Specialist
We are looking for a dedicated and ambitious Talent Acquisition Specialist - EU to join our talent team here at the Azumi Restaurant Collection. As a TA Specialist, you will help us to build an exceptional team of culinary and hospitality professionals - playing a vital role in identifying top talent for our European portfolio. This position will focus on our European portfolio for our Zuma and ROKA brands - with permanent locations, in Italy, Spain & France and seasonal residencies in Italy, Greece, Spain and Austria. This role is based in our head office in Central London with occasional travel throughout Europe. Your responsibilities will include: Managing the end-to-end recruitment process, managing our Applicant Tracking System, including posting positions, screening and interviewing candidates and arranging open days across Europe to secure talent for our seasonal operations Building and maintaining relationships with candidates, ensuring a positive candidate experience and hiring managers to ensure top talent is hired across the business Developing & managing employer branding initiatives and recruitment events – effectively communicating our EVP and strong market reputation Generating and presenting detailed monthly reports on recruitment metrics and key performance indicators & providing insights and recommendations based on the analysis of recruitment data Contributing to the continual development of the talent department A few things to help you to succeed in this role: Experience in a talent acquisition or recruitment role – ideally multi-site, with European Locations Strong communication and interpersonal skills Exceptional organisational abilities and attention to detail Knowledge of the restaurant or hospitality industry is essential A command of the French or Italian language would be ideal Apply to start your Azumi journey today! Required skills: Recruitment, Talent Acquisition Competitive Salary Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.
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P/T Finance Assistant
We are looking for a P/T Finance Assistant (24 Hours) to be part of our team at the Hoxton! A multi-property role, looking after finance across our 4 London Hoxton Hotels, it’s a great opportunity to gain experience in a high performing, multi property role. What's in it for you...A competitive salary 21 days holiday (and bank holidays), pension and life insurance A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you when on site Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you'll do...Income Audit Daily revenue control & reporting Reconciliation of credit card and other payment methods daily Banking & cash control including variance reporting and follow up Supporting with Bank reconciliations Ensuring robust control of petty cash, hotel paid outs Audit of daily revenues, ensuring accuracy Audit and Control of the ledgers Credit Card chargebacks & queries Accounts Receivable Preparing all Sales ledger invoices on both UNIT 4 and Opera Chase all outstanding Debt on UNIT4 and Opera Post all payment ensuring they are correctly allocated, and the accounts are reconciled in both UNIT4 and Opera Complete Debt reporting in a timely manner Accounts Payable Process and organise payment of all Travel Agency commission invoices. Processing invoice in Unit 4, ensuing invoices are matched to Purchase orders and delivery notes and appropriately approved. Conducting monthly statement reconciliations Assist with the set-up of Vendor request forms and Vendor credit account agreements Preparing and reviewing payment runs Month-end Conduct Monthly Stock counts Prepare Month end AP Accrual ensuring correct supporting Documentation is available Support with Balance Sheet Reconciliations Adhoc Tasks Assisting with the year-end external audit requirements Assist senior management with any ad-hoc requests What we're looking for...Hotel or leisure-related experiences in a similar role Excellent organisational and administrative skills The ability to communicate at all levels Strong analytical skills Proven ability to multitask as necessary to meet deadlines and ability to work to tight deadlines Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
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- Full-time
Cocinero/a Atempo Restaurant
cocinero en restaurante de una estrella Michelin, preparaciones y servicio del mismo Number of positions: 2 21.000€ brutos anuales aproximadamente DIAS DE FIESTA SEGUIDOS,POSIBILIDAD DE PASAR POR TODAS LAS PARTIDAS , FORMAR PARTE DE UN GRUPO CONSOLIDADO, EL RESTAURANTE CIERRA DOS DIAS A LA SEMANA SOBRE TODO CON GANAS DE TRABAJAR, COMPROMETIDO , EXPERIENCIA MINIMA DE UN AÑO, DISPOSICION INMEDIATA Hotels & Restaurants with fine interior design and signature cuisine. Boutique hotels in the best locations in Barcelona. Haute cuisine restaurants awarded by the Michelin guide.
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Pastry Chef - Grand Palladium Ibiza
Descripción Desde Grand Palladium Palace & White Ibiza queremos que seas parte de nuestra familia uniéndote a nuestro equipo como Pastry Chef. En este puesto te responsabilizarás de la creación, elaboración y presentación de los postres y dulces de la oferta gastronómica del Hotel, cumpliendo las normativas de seguridad, higiene y protección medioambiental establecidas. ¿Te has preguntado alguna vez que es lo que hace especial a una empresa que hace vivir experiencias únicas a miles de clientes? Deja de preguntártelo y ven a formar parte del mejor equipo. Sus principales funciones serán: Supervisión de la oferta y presentación de los postres en buffet y restaurantes. Supervisión de la mise en place de los postres en cocina previo a los servicios. Supervisión y apoyo en la preparación de los platos y materias primas que componen la oferta de los postres. Chequeo en Cocina de las existencias en cámaras y almacenes. Previsión de compras externas y pedidos internos en base a los servicios previstos y al grado de ocupación. Solicitud del pedido al almacén, tanto para pedidos internos, como compras externas. Supervisión de la recepción del pedido. Supervisión del correcto almacenamiento de la mercancía que, dependiendo del producto, se pasará a la zona de preparación, almacenamiento, conservación o congelación. Control de la mercancía de cocina: embalajes, temperaturas, estado y peso. Control del marcaje de la fecha de elaboración y caducidad de todos los productos no consumidos para su almacenamiento. Realización del inventario mensual de existencias y dotaciones. Gestión del correcto funcionamiento de los equipos durante los eventos y servicios. Reportes al Chef Ejecutivo y al Director de A&B de todos los informes solicitados. Control y consecución del presupuesto anual del departamento, etc. A cambio de tu compromiso, te ofrecemos: Te unirás a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por tercer año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica. Ofrecemos una política salarial competitiva, contratación fija y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional. Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector. Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club. Requisitos mínimos ¿Qué esperamos de ti? Experiencia previa de 2 años en posición similar, valorándose aquella adquirida en hoteles 5*. Titulación en Cocina y estudios específicos en repostería. Inglés nivel medio. Word, Excel y Power Point; nivel usuario. Trabajo en equipo y cooperación. Simpatía, amabilidad y orientación al cliente a través de la excelencia. No lo dudes e inscríbete ya. ¡Te estamos esperando! Palladium Hotel Group es una empresa hotelera española con sedes corporativas en Ibiza y Madrid. Estamos presentes en 6 países, a través de 10 marcas internacionales. Nacimos en Ibiza en 1960 y contamos actualmente con 50 hoteles y más de 13.000 colaboradores. Generamos cientos de nuevos puestos de trabajo al año, impulsando siempre la formación y la profesionalización de nuestros equipos Cada una de nuestras marcas ofrece algo único para satisfacer los deseos de nuestros clientes, brindando experiencias de lujo exclusivas y personalizadas. TRS HOTELES: Sumérgete en el lujo de un nuevo mundo “adults- only” en los destinos más exclusivos y bellos del Caribe. GRAND PALLADIUM HOTELS & RESORTS: Alojamiento de lujo, la mejor cocina del mundo y experiencias inolvidables más allá del servicio todo incluido para toda la familia. PALLADIUM HOTELS: Hoteles “adults- only” de modernas instalaciones ubicados en Ibiza, que ofrecen a sus clientes una experiencia hotelera exclusiva y contemporánea. PALLADIUM BOUTIQUE HOTELES: Alojamientos donde prima la intimidad en una atmósfera relajada y exclusiva. FIESTA HOTELS & RESORTS: Hoteles frente al mar diseñados para disfrutar de la vida de una manera cómoda y agradable. USHUAÏA IBIZA BEACH HOTEL: Disfruta de los mejores eventos musicales en un glamuroso hotel con personalidad única. Vive lo inesperado. BLESS COLECTION HOTELS: Hoteles modernos, de alta tecnología y con estilo, ubicados en los mejores destinos de todo el mundo. Ideal para huéspedes cosmopolitas que buscan un lugar único para satisfacer sus placeres. ONLY YOU HOTELS: Firma de hoteles de moda que ofrecen una experiencia cosmopolita y sofisticada, diseñada para mostrarle la mejor faceta de Madrid. HARD ROCK HOTELS: La combinación perfecta de rock, tecnología y relajación para que tu próximo viaje sea un éxito.
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- Immediate start!
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Revenue Manager
En Cap Vermell Grand Hotel nos encontramos en búsqueda de un Revenue Manager, el/la cual tendrá como objetivo principal maximizar los ingresos del hotel en función de la demanda prevista. Tus principales funciones serán: - Implementar estrategias de gestión de ingresos y procesos para nuestros clientes, con el fin de optimizar y maximizar nuestros ingresos. - Identificar nuevas oportunidades de ingresos. - Proporcionar informes diarios, semanales y mensuales. - Optimizar y ampliar los acuerdos de distribución. - Actuar como consultor general de desarrollo de negocios - Desafío y la influencia sobre el hotel para mejorar el nivel de servicio y las normas de funcionamiento. - Construir y mantener fuertes relaciones de trabajo con el equipo del hotel (cliente). - Fomentar la cultura de gestión de ingresos. Descuentos dentro del Grupo - Experiencia previa de al menos 2 años en revenue management. - Capacidad de análisis. - Experiencia en la industria de hostelería. - Actitudes comerciales y clara orientación a resultados. - Necesitarás excelentes habilidades y capacidad de organización. - Perfil analítico. Proactividad e iniciativa Cap Vermell Grand Hotel is a luxury resort, which reflects the style of a traditional Majorcan hilltop village with reference of local art and cultural heritage. Whether your expertise is on food and beverage, sales and marketing, finance or front of house, you will experience opportunities to develop yourself and grow within the world of Cap Vermell. Cap Vermell Grand Hotel offers wide range of services to its transient and group guests, including four restaurants, meeting and banquet spaces and a spa, so there are many opportunities for different profiles and interests. Join a local team with international recognition and discover new experiences in a member resort of the Leading Hotels of the World.
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Sales Executive
JOB SUMMARY Drives revenue to achieve Hotel’s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. CANDIDATE PROFILE Education and Experience Required: • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. Preferred: • 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry. CORE WORK ACTIVITIES Managing Sales Activities • Works with Property Sales Leader (ASL or DOS/DOSM) in identifying the top accounts of each stakeholder hotel, determine account deployment structure, identify key buyers within each account, and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels. • Assist Property Sales Leader in identifying share shift targets. • Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales. • Manages daily Status Change reports to help close on hotel business. • May work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. • Provides property support by coordination and executing property internal mining efforts to assigned hotels • Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms. • Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads. • Utilizes internal lead referral tools (e.g., eProspecting Portal) to solicit new business opportunities and contacts. • Ensure Hotel has property lead generation program to identify new business. • Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate. • Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, etc.). • Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.). • Conducts site inspections for customer accounts as appropriate. • Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information. • Qualifies and maintains customer’s long-term business potential and refers customers to market, field, hotel or national sales office, as required. • Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFAWeb. • Leverages MI Leads for Out of Org, Non-Deployed Accounts. • Presents stakeholder hotel benefits and features based on customer needs. • Understands and utilizes all business processes written in support of the sales organization. • Utilizes negotiation skills and creative selling abilities to uncover new business. • Uses all information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels. • Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition. • Communicates trends, opportunities, and market changes to appropriate parties, as needed. • Leverages all available sales channels, (e.g., Marriott´s website, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues. • Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads. • Tracks weekly activities and relationship to revenue and room night production. • Sets day-today priorities to complete assigned responsibilities • Actively participates and contributes to Sales Strategy Meetings as appropriate. • Adjusts to significant variation in daily workload through independent prioritization. • Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. • Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities. • Performs other duties as appropriate. • Building Successful Relationships • Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share. • Participates in community and hotel networking events (e.g., Rotary Clubs, RI Social Hours, Chamber of Commerce, etc). • Visits neighborhood target and local small business accounts and coordinate follow up efforts. • Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas. • Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative. • Handles customer care issues and as necessary, refers them to the appropriate owner. • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services customers to obtain and grow share of the account. • Executes and supports the company’s customer service standards. • Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception, Concierge Level hospitality, etc.). • Performs other duties, as assigned, to meet business needs. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishin
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Jefe de Sala
Planificar y organizar el servicio de restauración y bar, coordinando la cocina con la sala. Dirigir y supervisar el servicio de mesas, asegurando un servicio de calidad y la satisfacción de los clientes. Asesorar al cliente en aspectos gastronómicos, así como sobre la oferta de servicios disponibles cerca del establecimiento (comercios, cines, espectáculos, etc.). Gestionar el personal de sala, garantizando su formación y desarrollo profesional. Controlar los costes de explotación de la sala, velando por la rentabilidad del negocio. Representar al restaurante ante los clientes y proveedores. Formación en hostelería y restauración, o experiencia equivalente. Experiencia mínima de 5 años en un puesto similar. Conocimientos de gastronomía y enología. Habilidades de liderazgo y gestión de equipos. Habilidades de comunicación y atención al cliente. Capacidad de trabajo bajo presión. Beneficios: Salario competitivo. Contrato indefinido. Jornada completa. Dos días de descanso semanales. Formación continua. Oportunidad de desarrollo profesional. Horario: De lunes a domingo, con turnos rotativos. Ubicación: Barcelona, España. Otros datos: Se valorará positivamente el dominio de idiomas extranjeros. Se requiere disponibilidad para trabajar fines de semana, festivos y a turno partido Goût Rouge es un grupo de restauración con sede en Barcelona creado y dirigido por nuestro chef Romain Fornell quien, a través de nuestros diferentes espacios, os llevara a un viaje culinario lleno de color y sabor. Un viaje en el que contamos la historia de nuestro chef Romain, nacido en Francia, pero establecido en Barcelona desde hace mas de 20 años. Nuestros restaurantes en Barcelona son: *Caelis (gastronómico, estrella Michelin) y Caelis Privé (la sala privada de Caelis) *La Plassohla (restaurante de tapas) *Rooftop Ohla Barcelona (rooftop bar, cocktails y tapas) (Estos tres espacios están ubicados en el hotel Ohla Barcelona) *Casa Tejada (bistrot, tapas y oyster bar, al lado del Turo Park) *Café Turo (restaurante de tapas y menú, frente al Turo Park) *Tejada Mar (nuevo restaurante frente al mar, a bajo del Hotel W) *Azul Rooftop Barceloneta (en frente del hotel W)
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Programador/a de Vuelos
Descripción del empleo Configuración de vuelos en el sistema de acuerdo a las necesidades del cliente y programador. Configura los menús según las diferentes entradas como destino, rotación... Configuración y mantenimiento de planes de carga (DMAs) proporcionados por el cliente para apoyar a los diferentes departamentos operativos. Creación, configuración y mantenimiento de etiquetas de alimentos y etiquetas no alimentarias de acuerdo a las cantidades a cargar y a los requisitos del cliente. Soporte al equipo del sistema en cuanto a mejora y prueba ERP. As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
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