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We are looking for a charming and thoughtful individual with a passion for service excellence to join our team as a Night Manager. As a Night Manager you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Support night operations by checking arrivals and departures reservations, missing bookings, payments, and any rate discrepancies Take initiative in accommodating the customers’ needs in a resourceful manner Manage administrative tasks, procedures, processes and standards and ensure correct practice within the night team Ensure that End of Day reports and night auditing sheets are completed to the required standard and take responsibility in providing full handovers to all relevant parties/shifts Successful Night Manager have: Excellent guest engagement skills An ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly The ability to communicate and organize yourself in line with different guest expectations A good command of English is essential, a second language is advantageous. In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Employee recognition scheme through guests and fellow team members Refer a Friend bonus Employee stay rates throughout Europe (after passing probation) A PERKBOX subscription with benefits, retail discounts and savings available from your first day Staff incentives when you and the team perform! Employee Assistance Programme A daily travel allowance for every day you come to work Team meals when on duty About us: Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London. The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Required skills: Training experience, Leadership skills, Customer care, Hospitality The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
Reportando al Sous Chef y al Chef de Partie, estas son las responsabilidades y funciones a título enunciativo, pero no limitativo: Ofrecer constantemente un servicio profesional, cálido y proactivo a los clientes, al tiempo que apoya a los demás compañeros. Asistir en la preparación y el servicio de todas las opciones de comidas para los menús a la carta y/o buffet de acuerdo con las recetas y los estándares del hotel. Asegurarse de la limpieza y el mantenimiento de todas las áreas de trabajo, utensilios y equipos. Conocimiento de las normas APPCC y su aplicación práctica. Revisar y controlar el material de uso en la cocina, comunicando cualquier incidencia al respecto, así como reportar incidencias de mantenimiento. Informar al jefe de partida o al Sous Chef de exceso/falta de género para el uso diario, así como controlar y cuidar de la conservación y aprovechamiento de los productos puestos a su disposición. Preparación de los platos según recetas, estándares de calidad y presentación del hotel evitando desperdicios. Dar soporte al Chef de Partie en operaciones de training, evaluación y motivación del equipo. Mantener y mejorar los productos alimenticios a través del desarrollo creativo del menú y su presentación. Conocer en profundidad todo el menú, las ofertas diarias y las promociones. ¿Qué ofrecemos? -Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. -Tarjeta PayFlow (retribución flexible). -Formación continua a través de nuestra plataforma Academy y otras más. -Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. REQUISITOS: Contar con experiencia previa en el ámbito Culinario Contar con Diploma \ Certificación en una disciplina Culinaria. Poseer fuertes habilidades interpersonales y de resolución de problemas. Ser altamente responsable y confiable. Contar con capacidad para trabajar bajo presión en un entorno acelerado. Capacidad para trabajar con cohesión como parte de un equipo. Contar con la capacidad de centrar su atención en las necesidades del huésped, siempre conservando la calma y siendo cortés. Idiomas: español, inglés es un plus. Experiencia en un puesto similar, se valorará experiencia en hoteles de similar categoría o restaurantes gastronómicos. Nuestro compromiso con la Diversidad & Inclusión: Somos una empresa inclusiva y nuestra ambición es atraer, reclutar y promover talentos diversos. ¿Por qué trabajar para Accor? Somos mucho más que un líder mundial. Te damos la bienvenida tal y como eres y puedes encontrar un trabajo y una marca que se ajuste a tu personalidad. Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo aporte un propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir explorando las ilimitadas posibilidades de Accor. Al unirte a Accor, cada capítulo de tu historia es tuyo y juntos podemos imaginar la hospitalidad del mañana. Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach A Sofitel Hotel in Barcelona! With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our service and commitment is focused on satisfying the needs of all our guests so that they can make the most of their stay in Barcelona. Barcelona, the city of Gaudí, is one of the most modern cities in the country, and not surprisingly, major technological congresses such as Mobile World are held in this city. Not everything is future, culture and history are essential to understand its people. The Sofitel hotel is located opposite Barceloneta, its most famous beach. A few minutes walk away is the Gothic Quarter, one of the main tourist attractions of Barcelona. It is well connected to the airport and the train station.
Buscamos una ayudante de camarera/Hostess para el Grupo 9 Reinas, en la zona de La Floresta, con disponibilidad noches y fin de semana (sábado completo y domingo medio día) Ofrecemos: Jornada laboral 20hs/sem (con posibilidad ampliarse a 30hs/sem) Salario: 935,80€ bruto + propina Contrato por tiempo indeterminado ** Requisitos:** Disponibilidad noches y fin de semana en jornada partida Experiencia de al menos 1 año Dominio de inglés avanzado Excelente presencia Conocimiento en sistemas de reserva En 2010, un grupo de buenos amigos con raíces argentinas deciden traer lo mejor de su país a Barcelona. Y dieron el primer paso: la apertura del restaurante 9Reinas en la calle Valencia. Fue un éxito rotundo y, paso a paso, el grupo siguió creciendo. Hoy, con seis proyectos activos, 9Reinas se ha convertido en un sello de calidad indiscutible, reputado y respetado en el sector de la restauración. Nuestros proyectos: - Restaurante 9 Reinas Barcelona - Restaurante 9 Reinas Sant Cugat - Restaurante 9 Reinas Gourmet - Restaurante Darvaza - Restaurante Candela En Rama - Restaurante Casa Blava
Zuma is looking for dynamic and talented individuals to join our amazing team. As we plan to open new restaurants across Europe, we are seeking a skilled Sous Chef - Future Projects to support us with these exciting projects. This role will involve hands-on training in London before taking on responsibilities in our new locations. Life at Zuma Zuma is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. the rest we can teach. The Requirements Previous experience as a Sous Chef or higher, in a high-end, high volume restaurant Proven ability to lead and inspire a large team Previous experience in Japanese cuisine (preferred but not required) Eager to learn and develop both yourself and your team Excellent attention to detail Ability to multi-task The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: World Class In-house Training, we want you to have all the tools and support needed to be at your best Global Discounts across Zuma, ROKA, Oblix & Inko Nito Rewards and Recognition - to show we love having you around Careers development, grow with us as we grow - the possibilities are endless The opportunity to travel the world with our five incredible brands Family meals on duty Apply today to start your Azumi Journey... Required skills: Fast-Paced Experience, Knife Skills Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.
ROKA is looking for dynamic and talented Assistant General Managers to join our amazing team. With a period of growth ahead for the brand internationally we are looking for talents AGM's to join the journey. Our Assistant General Managers are hands-on, passionate, dedicated and possess strong leadership skills, who strive to deliver a superior level of service to each one of our guests and who guide, direct, and lead the team to do the same. This role will be based in London with the potential opportunity to transfer to one of our current or new openings across the globe. . The Requirements Previous experience in a similar high-end, high-volume restaurant as an Assistant General Manager or higher Desire to travel with your role Proven ability to lead and inspire a large team A passion for people and delivering an exceptional and memorable guest experience The desire to learn, improve, develop, and grow yourself and your team An engaged and collaborative leader Excellent communication skills Ability to work under pressure and deal with any challenges that may arise Consistently performs at ones best and drives the team to do so Keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: World Class In-house Training, we want you to have all the tools and support needed to be at your best Global Discounts across ZUMA, ROKA, OBLIX & INKO NITO Rewards and Recognition - to show we love having you around Careers development, grow with us as we grow - the possibilities are endless The opportunity to travel the world with our five incredible brands Cycle to work scheme Family meals on duty Season ticket loan Apply today to start your Azumi Journey... Required skills: Fast-Paced Experience, Team Management Skills Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.
En Zafiro Hotels abrimos un proceso de selección para sumar talento al departamento de cocina, en cualquiera de nuestros hoteles ubicados en la zona norte de Mallorca (Puerto de Alcudia, Playa de Muro y Can Picafort) Buscamos cocineros/as con la siguiente experiencia: restaurantes temáticos o la carta; buffet; carnicero/a; pastelero/a. Otras posiciones: Ayudante de Cocina Pinche Responsabilidades básicas del/ de la cocinero/a: Preparación de los diferentes platos asignados a su área de trabajo. Mantenimiento y limpieza de las áreas correspondientes, así como cumplir las normas de higiene establecidas por la empresa. Asegurarse de que toda la comida y otros productos estén almacenados de forma adecuada. Tareas que acompañan a estas responsabilidades: Organizar las estaciones de trabajo con todos los ingredientes y equipos de cocina necesarios. Verificar la existencia y calidad de los alimentos. En Zafiro Hotels, nuestra filosofía emana desde la Dirección y se refleja en todos los procedimientos de Recursos Humanos. Se fundamenta en nuestros valores que son los que guían nuestras acciones y decisiones diarias. Creemos en la igualdad de oportunidades entre hombres y mujeres dentro del entorno laboral, así como la no discriminación por razón de sexo, raza, color, orígenes étnicos o sociales, discapacidad, lengua, religión o convicciones de cualquier tipo, edad, etc. Nuestro compromiso con la Diversidad, Equidad y la Inclusión es fundamental para crear un entorno enriquecedor y respetuoso. Estamos comprometidos con la sostenibilidad y trabajamos para reducir nuestro impacto ambiental en pro de un mundo mejor, pensando en las generaciones futuras y en conseguir un futuro más verde #ZafiroGoesGreener Titulación: FP Grado Medio – Técnico en Cocina y Gastronomía, o estudios afines. Experiencia de 2 años en un puesto similar y en Resorts. Otros conocimientos:Habilidades trabajo en equipo. Hábitos de limpieza e higiene en el trabajo. Habilidades en liderazgo y gestión de equipos Usuario de Microsoft Office y correo electrónico. Persona con alto grado de compromiso, humanidad en el trato, que busca la mejora continua siendo proactivo y creativo. Capaz de transmitir un espíritu positivo al equipo, sin perder de vista la excelencia en el trato y el servicio al cliente. Te ofrecemos entrar en una compañía en plena expansión, formada por 14 Hoteles, donde las personas son lo primero. Y además: Contrato fijo discontinuo. Formación a cargo de la empresa. Salario según Convenio Hostelería de les Illes Balears. Otros beneficios. Si te mueve la vocación de servicio y el afán de superación, te invitamos a enviarnos tu candidatura al presente puesto. En Zafiro Hotels encontrarás una empresa en la que crecer y desarrollarte profesionalmente. Con 14 hoteles de 4 y 5 estrellas en Mallorca y Menorca y más de 1.800 personas en plantilla, Zafiro Hotels es una compañía unida por la pasión de brindar experiencias de felicidad. Trabajamos para que la experiencia de cada empleado también refleje un sentimiento de satisfacción y bienestar. Porque, en Zafiro Hotels, las personas -ya sean las que se hospedan o las que trabajamos aquí- están en el centro de todo. Creemos en nuestros profesionales, valoramos el talento y ofrecemos un espacio de trabajo seguro en el que poder superarse cada día. Zafiro Hotels es una empresa mallorquina 100% familiar con base en Port d’Alcúdia (Mallorca) que cuenta con una trayectoria de más de tres décadas dedicadas a la hotelería y la hospitalidad a raíz de proyectos hoteleros previos. Desde 2017, Zafiro Hotels opera bajo su marca y desde entonces la cadena ha ido sumando hoteles de 5 estrellas -que integran la exclusiva Zafiro Palace Collection-, cada uno de ellos con personalidad propia. Esta estrategia de crecimiento continuará durante los próximos años. #CreatingMemories Una marca joven y emprendedora a la que nos encantaría que te unieras con la misma pasión y entusiasmo con que ha sido creada. Queremos que tu experiencia en Zafiro Hotels te permita poner en valor tu talento, disfrutar con tu trabajo diario y que deje huella en ti y, en nosotros, con vivencias enriquecedoras que, con el paso de los años, puedan convertirse en recuerdos bonitos e inolvidables.
Ampliamos plantilla y buscamos cocineros con al menos 2 años de experiencia, muchas ganas de aprender, trabajar en equipo y crecer profesionalmente en un restaurante y grupo hostelero en crecimiento. Ofrecemos buenas condiciones, dos días libres, 30 días de vacaciones + festivos en un buen ambiente de trabajo. Varra Restaurante & Varra Fina Trasciende el tiempo y la tradición para redefinir la esencia de la cocina española y una barra 🍴 Varra Fina & Restaurante Varra
- Preparazione dei tavoli - Prendere le comande - Responsabilità del tavolo dall’inizio alla fine - Riscossione pagamenti conto - Servire ai tavoli assegnati dal responsabile - Relazione con il cliente durante il servizio - Conoscenza bene ingredienti e piatti - Offrire al cliente un servizio efficace, proporre piatti, alternative, adeguarsi alle richieste - Mantenimento e pulizia secondo accordi con il responsabile - Persona socievole e aperta - Conoscimenti anche basilari della lingua spagnola - Spirito di adattazione - Capacità d’improvvisazione - Persona capace di lavorare in Team - Flessibilità Fratelli Figurato abre su primer local, “Fratelli Figurato - Pizzeria”, en la calle Alonso Cano, 37 en Madrid en diciembre de 2017 con el objetivo de traer a Madrid la mejor pizza napolitana posible: artesanal, ligera, de calidad y con un precio asequible. Este local lleva al cliente directo a Napoli, a una pequeña pizzeria de barrio. En junio de 2019 abrimos nuestro local “Fratelli Figurato – Trattoria Popolare”, en la calle Larra, 13. En la trattoria, además de la pizza napolitana, elaboramos pasta fresca hecha por nosotros. Se traslada usted a una trattoria del sur de Italia, donde saborear la mejor pizza napolitana y también platos de pasta fresca tradicionales, entrantes típicos italianos y algunos postres caseros. En noviembre de 2021 lanzamos Fratelli en Casa - nuestro propio servicio a domicilio - abriendo nuestro primer "Laboratorio Fratelli Figurato", ubicado en la calle Zabaleta, 1 en el barrio de Prosperidad. Llegando así a los hogares con nuestra característica caja roja, cuidando hasta el último detalle de la cadena de valor, para que la pizza llegue en perfecto estado y caliente, como recién salida del horno. El objetivo de esta nueva vía de negocio es llegar a más gente y expandir la marca de Fratelli Figurato, así como posicionarnos en el mercado digital del delivery, un sector que ha experimentado un crecimiento exponencial en los últimos meses. En junio 2024 se inaugura Pizzeria Friggitoria, donde se pueden probar, a parte de nuestras pizzas, los fritos típicos de la tradición napolitana y del sur de Italia en general. Premios A partir del 2020, 50 Top Pizza, "los estrella Michelin de la pizza" incluye Fratelli Figurato en el ránking de mejores pizzas en Europa: 2020 - 10º en Europa y 1º en España 2021 - 3º en Europa y 1º en España 2022 - 2º en Europa y 1º en España Filosofía En los dos locales el objetivo está claro: cuando un cliente abre la puerta del restaurante y entra, ¡entra en Italia! Queremos que todos los clientes vivan una verdadera experiencia italiana, a través de la comida (tradicional, autentica, casera y de alta calidad), por la gente (mayoría de italianos, somos todos jóvenes, cercanos y apasionados por la cocina), por el ambiente (nuestros restaurantes son auténticos italianos, con un ambiente informal) y por la música (siempre ponemos la radio italiana). Objetivo de marca Cliente italiano: hacerle sentir como en su casa en Italia. Los demás clientes: hacerles recordar su viaje a Italia, o darles una imagen clara de cómo es Italia.
Zuma is looking for dynamic and talented individuals to join our amazing team. As we plan to open new restaurants across Europe, we are seeking a skilled Junior Sous Chef - Future Projects to support us with these exciting projects. This role will involve hands-on training in London before taking on responsibilities in our new locations. Life at Zuma Zuma is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. the rest we can teach. The Requirements Previous experience as a Junior Sous Chef or higher, in a high-end, high volume restaurant Proven ability to lead and inspire a large team Previous experience in Japanese cuisine (preferred but not required) Eager to learn and develop both yourself and your team Excellent attention to detail Ability to multi-task The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: World Class In-house Training, we want you to have all the tools and support needed to be at your best Global Discounts across Zuma, ROKA, Oblix & Inko Nito Rewards and Recognition - to show we love having you around Careers development, grow with us as we grow - the possibilities are endless The opportunity to travel the world with our five incredible brands Family meals on duty Apply today to start your Azumi Journey... Required skills: Team Management Skills, Fluent in English, Passionate about Japanese Cuisine Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.
CATALONIA HOTELS & RESORTS precisa incorporar un/a CAMARERO/A DE PISOS para trabajar en nuestro hotel Catalonia DONOSTI, ubicado en el centro de la ciudad. Las principales tareas a desarrollar son las siguientes: • Limpiar las habitaciones de clientes hospedados, así como de salidas, siguiendo las indicaciones de la Gobernanta. • Reponer los minibares: detectar productos consumidos y anotarlos en la hoja de facturación. Revisar sus caducidades. • Anotar las averías en la hoja de control para informar a la gobernanta. • Entregar los objetos olvidados por los clientes a la Gobernanta. • Bajar la ropa de los clientes a la lavandería. • Limpiar las zonas comunes. • Transporte de los carros con ropa y sábanas por el hotel. REQUISITOS • Experiencia en posición similar. • Organización y ganas de trabajar. OFRECEMOS • Contrato 30h semanales en horario de tarde. • Salario competitivo. • Estabilidad Laboral. • Posibilidades reales de crecimiento. Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.
The Ascott Limited is looking for an engaging and creative Marketing Executive to join the European Marketing team, based in London, UK. Reporting to the Marketing Manager, you will work with your team to contribute to generating direct sales through your actions. Your scope will cover Brand Storytelling, Customer Experience management, Offline Communication and support with supplier agencies (print, product) for the Europe cluster across eight countries. Your job will involve some regular travel. We offer a hybrid working arrangement (3 office based / 2 home days per week), with our central London offices accommodating at two locations (Barbican and St James’ areas). As our Marketing Executive, your day to day will look like: Organising and implementing visual communication (photos, videos, virtual tours) Working with operational residences to maintain brand consistency across all inhouse customer touch points Defining and implementing in-house communication throughout the customer journey Creation of communication materials Supporting the new openings and renovations of our existing residences To be successful in this role, you will have: Three years’ experience in marketing, ideally within the accommodation/lodging sector Marketing qualification Digital/Social Media experience Fluent in oral and written English, with French or German language an advantage Proficiency in MS Office product suite This is your opportunity to be part of our team as a Marketing Executive. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. If you are passionate about a career in hospitality that offers alternative lodging facilities to the conventional hotel concept, we look forward to hearing from you. Required skills: Social Media, Hospitality, Digital, Marketing The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
En Mercer Hoteles cuidamos cada detalle para convertir la estancia de cada huésped en una vivencia memorable. Nuestro equipo humano trabaja para ofrecer la excelencia: Una forma de entender la atención al cliente que ha convertido nuestros hoteles 5*GL de Barcelona y Sevilla en una referencia. Buscamos a aquellos colaboradores que compartan nuestra filosofía de servicio: Profesionales honestos, respetuosos, responsables y entusiastas, con una actitud educada, cordial y discreta, comprometidos con satisfacción de nuestros huéspedes, dispuestos a situar al cliente en el centro de todos sus comportamientos y motivados para brindar una atención personalizada y de gran clase. En Mercer Hoteles precisamos incorporar un/a NIGHT AUDITOR para formar parte de nuestro equipo de Front Desk. ¿Qué buscamos? Formación en el área de Turismo / Hostelería Conocimientos de las tareas de Recepción y reservas Español e inglés a nivel profesional. Francés valorable Disponibilidad para realizar turno nocturno Carné de conducir Incorporación inmediata Perfil proactivo y resolutivo Buenas habilidades de comunicación, sentido de responsabilidad y orientación al cliente ¿Qué ofrecemos? Posición estable en nuestra compañía mediante contratación Indefinida. Salario competitivo según valía Jornada completa Horario: turno rotativo de lunes a domingo con dos días de descanso semanales. Buen ambiente de trabajo y un equipo inmejorable. ¡Si crees que puedes encajar en esta oferta, no dudes en apuntarte! ¡Estaremos encantados de conocerte! 25000-27000 Uniformidad proporcionada por la empresa Vacaciones 30 días + Festivos Propinas Formación en el área de Turismo / Hostelería Conocimientos de las tareas de Recepción y reservas Español e inglés a nivel profesional. Francés valorable Disponibilidad para realizar turno nocturno Carné de conducir Incorporación inmediata Perfil proactivo y resolutivo Buenas habilidades de comunicación, sentido de responsabilidad y orientación al cliente Mercer Hoteles is a Luxury Hotels Group from Spain. Our 5-star hotels are characterized by their excellent location in Barcelona and Seville. Our properties are set in unique buildings of cultural, heritage and artistic interest, which have been carefully renovated to wrap our guests with absolute comfort, with the unmistakable
RESPONSABILIDAD DEL PUESTO El/La Director/a General del Restaurante Amar asume la responsabilidad integral del restaurante, tanto a nivel operativo como administrativo. Se requiere un liderazgo sólido y un talento comercial. Planea, organiza, controla y dirige la operativa del restaurante, tanto en sala como en cocina. Responsable del desarrollo operativo y comercial del punto de venta, con un enfoque en la calidad y consistencia. Lidera, apoya y motiva a sus equipos siguiendo los estándares de excelencia del hotel. Provee liderazgo, dirección y creatividad para asegurar la máxima satisfacción de nuestros clientes. Es la máxima persona responsable de la gestión financiera del restaurante, respetando los objetivos de facturación y resultados establecidos por la empresa, y manteniendo los estándares de calidad del hotel El Palace y de Rafa Zafra. Es una persona clave en el desarrollo comercial del restaurante y un gran embajador de la marca para el desarrollo de las ventas de Amar. LIDERAZGO Y DIRECCIÓN -Llevar la organización del servicio junto a su equipo de sala y cocina. -Crear y desarrollar los SOP del restaurante, las descripciones de tareas de cada puesto, los check list y secuencias de servicio del restaurante, el programa de upselling y el libro de bienvenida de equipo. -Implementar y desarrollar los protocolos y estándares operativos de Amar, además de los diseños y contenidos de las cartas de bebidas y comida, limpieza y controles de sanidad, control de los costes F&B, personal y otros costes de su área. -Acompañar al equipo de Amar en la implementación de los estándares y protocolo de la compañía y del hotel, Leading y Forbes. -Proveer un liderazgo visionario en la creación de productos de servicio y liderazgo de su equipo. -Potenciar una comunicación interdepartamental proactiva, eficiente y efectiva en Amar, en el área de restauración y en el resto del hotel. -Reclutar, formar, evaluar, acompañar y desarrollar el equipo de Amar. -Apoyar y asegurar que el equipo guarde un espacio de restaurante limpio y ordenado, cumpliendo con el protocolo interno del hotel y ISO9000. -Colaborar con los otros jefes de departamento del hotel para asegurar una comunicación fluida de toda la oferta gastronómica y horarios de Amar. FINANZAS Y ADMINISTRACIÓN -Observar los forecast del negocio para planificar de manera eficiente la plantilla, las compras de materias primas, costes de mantenimiento y compras varias. -Participar en la elaboración del P&L anual para establecer los costes apropiados. Analizar cada cuenta de explotación mensual, costes y proponer acciones para remediar desviaciones. Respetar los objetivos definidos por la empresa. -Preparar de manera eficiente los turnos semanales dependiendo del volumen de operaciones y reservas del restaurante, planificando vacaciones y días de recuperación. -Entregarlos con antelación para asegurar la estabilidad de su equipo. -Crear y actualizar los escandallos, recetas, instrucciones y guías de cada plato y bebida. Decidir, junto a sus superiores, los precios de venta de cada producto. -Realizar mensualmente el menú engineering, junto al Chef Ejecutivo, sobre carta y menús. RECURSOS HUMANOS -Desarrollar y motivar al equipo con formaciones regulares. -Asegurar que el equipo esté formado sobre toda la oferta gastronómica del restaurante. -Organizar mensualmente una reunión de equipo de sala y cocina para promover una comunicación fluida entre equipos. -Trabajar junto a RRHH sobre reclutamiento y entrevistas, según el presupuesto establecido por la empresa. -Liderar con el ejemplo. VENTAS -Identificar las oportunidades de ventas según las necesidades de cada cliente, individual y grupos. -Colaborar con el equipo de ventas del hotel, proponer sugerencias de ofertas para aumentar la facturación de grupos en Amar. -Optimizar y rentabilizar cada espacio del restaurante. -Ser responsable, junto al hotel, de llevar las reservas y peticiones de grupos, acomodar al máximo las peticiones de todos los clientes. -Establecer una base de datos de clientes del restaurante a través del sistema de reservas y utilizarla para actualizar a los clientes de las ofertas gastronómicas del restaurante. EXPERIENCIA DEL CLIENTE -Asegurar la satisfacción de cada cliente según la filosofía del restaurante. -Asegurar la máxima calidad de los productos de la oferta gastronómica de carta y menús. -Reunirse con clientes potenciales para organizar futuros eventos. -Flexibilizar menús de grupos y eventos especiales para aumentar las confirmaciones de negocio. -Liderar y motivar al equipo de sala para proponer nuevas ideas gastronómicas y desarrollar la oferta del restaurante. -Analizar y responder los comentarios recibidos por parte de los clientes del restaurante. OTROS -Estar al corriente de las últimas tendencias gastronómicas para mantener las cartas y menús del restaurante y servicio al día. -Planear y ejecutar ofertas de banquetes y grupos adaptándolas a las necesidades de los clientes. -Atender y participar en todas las reuniones necesarias del restaurante y del hotel. -Participar en cualesquiera otras actividades propuestas por Amar y el hotel. -Responsabilizarse de mantener nuestra propiedad segura y protegida a nivel de seguridad contra incendios. ¿QUÉ NECESITAMOS? -Compromiso: persona dedicada a su trabajo, sacando siempre lo mejor de cada situación. -Mentalidad de crecimiento: mentalidad de desarrollo personal y profesional, focalizando en los retos y resultados del restaurante. -Actitud proactiva: impulsar motivación interdepartamental y anticipar cada necesidad del cliente interno y externo. -Consistencia: como responsable, asegurar una actitud, un servicio y una calidad estable y constante. -Líder y compañero/a: trabajar sobre el objetivo común y entender la importancia de su rol y responsabilidades dentro del equipo del restaurante y del hotel. Dispuesto/a a apoyar el negocio y su equipo. PERFIL Experiencia y Formación: -Experiencia contrastable en establecimientos con estrellas Michelin. -Diploma en restauración y gestión de negocio. -10 años de experiencia en restaurante y/o hoteles de lujo y alta cocina. -3 años de experiencia en un rol similar. -Experiencia nacional e internacional. -Gestión de equipo multicultural (15+ compañeros). Habilidades y Competencias: -Habilidades comerciales, sociales y de resolución de conflictos. -Alta capacidad para el trabajo en equipo y en las relaciones interdepartamentales. -Capaz de tomar decisiones, resolver problemas y reestructurar un equipo. -Conocimiento del mercado local, nacional e internacional. -Persona operativa, líder y cercana a sus equipos. -Personalidad extrovertida y agradable. -Creativo/a, promueve mejoras continuas. -Apasionado/a de la gastronomía. At El Palace Barcelona, a luxury hotel in Barcelona with more than 100 years of history, we believe that talent is crucial to continue offering new and exclusive experiences to our guests while maintaining our high levels of service.
CATALONIA HOTELS & RESORTS precisa incorporar un/a COCINERO/A para trabajar en nuestros hoteles del centro de Barcelona especializado en arroces y cocina mediterrania TAREAS • Colaboración con el equipo de cocina en los procesos de recepción de materias primas, almacenaje, descongelación, control de temperaturas, manipulación y limpieza y desinfección. • Realización de las tareas pautadas de elaboración y presentación de platos. • Realización de las limpiezas periódicas establecidas en el plan elaborado. • Manipulación de alimentos en cumplimiento de la normativa vigente. • Revisar y controlar el material de uso en la cocina, comunicando cualquier incidencia al respecto. REQUISITOS • Experiencia en hoteles gastronómicos. • Proactividad, dinamismo. • Actitud positiva, trabajo en equipo, Iniciativa, orientación a resultados. • Experiencia en restaurantes o hoteles SE OFRECE • Contrato de 40h semanales. • Estabilidad laboral y salario competitivo. Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.
Grupo 9 Reinas ofrece una nueva oportunidad para un mozo de almacén/transportista en el área de logística. Si tienes experiencia y cumples con los requisitos, ¡queremos conocerte! Requisitos - Perfil polivalente que pueda cumplir ambas funciones (mozo de almacén y transportista) - Experiencia de 2 años en un puesto similar - Experiencia en carga y descarga de camiones - Conocimiento en recepción mercancías, picking, reposiciones. - Tener Carnet B1, con experiencia en conducción de una furgoneta. - Experiencia en transporte de productos alimenticios Ofrecemos - Jornada laboral de 40hs semanales, de lunes a sábado. Horario de mañana. - Salario: 1664,29€ - Descuentos especiales en nuestra tienda, seguro médico privado, y gimnasios. Beneficios bancarios Lugar de trabajo: C/Albert Einstein 54-62 Nave 21 08940 Cornellà de Llobregat, Barcelona. Imprescindible vivir por la zona o tener vehículo propio. En 2010, un grupo de buenos amigos con raíces argentinas deciden traer lo mejor de su país a Barcelona. Y dieron el primer paso: la apertura del restaurante 9Reinas en la calle Valencia. Fue un éxito rotundo y, paso a paso, el grupo siguió creciendo. Hoy, con seis proyectos activos, 9Reinas se ha convertido en un sello de calidad indiscutible, reputado y respetado en el sector de la restauración. Nuestros proyectos: - Restaurante 9 Reinas Barcelona - Restaurante 9 Reinas Sant Cugat - Restaurante 9 Reinas Gourmet - Restaurante Darvaza - Restaurante Candela En Rama - Restaurante Casa Blava
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Join Our Team as a Restaurant Operations Manager! Are you passionate about the restaurant industry and ready to take your career to the next level? We're looking for a dynamic and experienced Restaurant Operations Manager to lead our growing independent restaurant to new heights. About Us: Our restaurants offers a unique experience which makes us stand out of the crowd. Our cuisine is exceptional which is served in a unique atmosphere, and we are obsessed about exceeding customer satisfaction. We pride ourselves on delivering a unique dining experience that keeps our guests coming back. As we continue to expand, we're seeking a dedicated professional to join our team and help us achieve our vision. Key Responsibilities: Oversee daily operations to ensure smooth and efficient service Manage and train a team of talented staff, fostering a positive and productive work environment Maintain high standards of food quality, presentation, and service Develop and implement operational strategies to increase profitability and customer satisfaction Monitor inventory, order supplies, and manage budgets Ensure compliance with health and safety regulations Handle customer inquiries and resolve any issues promptly and professionally Qualifications: Proven experience in restaurant management or a similar role Strong leadership and team management skills Excellent organisational and multitasking abilities Exceptional communication and interpersonal skills A passion for the restaurant industry and a commitment to delivering outstanding customer experiences Knowledge of food safety and sanitation regulations Ability to work flexible hours, including evenings and weekends What We Offer: Competitive salary and performance-based bonuses Opportunities for career growth and advancement A supportive and collaborative work environment Employee discounts and other perks The chance to be part of a passionate team and contribute to our success If you're a motivated and experienced professional with a love for the restaurant industry, we'd love to hear from you! Apply today and help us create unforgettable dining experiences for our guests. Join us and be a part of something special!
Looking for an Assistant Manager for our Borough Market restaurant. Great team already, and great atmosphere to work. Looking for someone with strong leadership and communication skills, a hands on team player, with excellent customer service.
Our Central Production Unit (CPU) combines traditional culinary art with advanced robotics, and we are looking for a professional who is passionate about actively leading food preparation and production. The Production Kitchen Manager will be actively involved in the planning, and leading a small team in preparation and cooking for a diverse range of dishes. This position is designed for individuals who thrive in a dynamic kitchen setting and are excited about working alongside innovative food preparation technologies. Key Responsibilities: Lead and manage a small (3-5) team of food production professionals. Managing inventory and ordering food and kitchen supplies. Hands-on food preparation and cooking in a high-volume environment. Developing and working to precise workflows, procedures, and technology to ensure efficient and consistent food production. Managing and maintaining high standards of food hygiene and compliance with health and safety regulations. High degree of professionalism. Qualifications and Skills: Proven experience of leading a team in a professional kitchen, with crucial experience in food production setting. Ability to work efficiently and effectively in a high-tech kitchen environment. Strong understanding of kitchen operations and food safety practices. We Offer: Market-leading pay with bi-weekly payments and a pension scheme. Regular working schedule. A comprehensive training program with growth opportunities, including the potential for progression. A unique working environment where advanced robotics enhance the culinary process. Unlimited food and drink while on shift, plus a 50% discount off shift. A £300 referral incentive scheme. Direct involvement with cutting-edge food technology in an innovative setting. KAIKAKU is an equal opportunity employer committed to diversity and inclusion in the workplace.
Assistant General Manager Opportunity at Common Room: Where Fresh Bowls Meet Friendly Faces About Common Room: Join us at Common Room, nestled in the heart of London, where we're revolutionizing the dining experience. We blend nutritious, scrumptious meals with a vibrant, community-focused atmosphere. If you have a zeal for food that's as delightful as it is beneficial, and if leading a team in such an environment excites you, you're the candidate we're looking for! What's Brewing at Common Room: We are seeking an enthusiastic Assistant General Manager who embodies our values of transparency, genuine hospitality, and community-centric service. As an Assistant General Manager, you will oversee the entire operation of our lively, open-kitchen setting, where our robot-assisted preparation of healthy yet indulgently delicious meals is an art form. Our Values: Transparency and Trust: At Common Room, we believe in an open kitchen policy - literally and figuratively. We're transparent in our processes, from sourcing ingredients to preparing dishes. Our customers trust us because they see the care and dedication that goes into every meal. We create an environment where trust is mutual and transparency is key. Genuine Hospitality: In Common Room, hospitality isn't just a service; it's an extension of our personality. Our staff, akin to friendly mascots, embody a humble and personable approach. We maintain this authentic, down-to-earth spirit even as we grow, ensuring every customer feels like they're dining in a friend's kitchen. Inclusivity in Healthy Eating: We're on a mission to democratize healthy eating. At Common Room, nutritious food isn't a luxury; it's a standard. We strive to make healthy eating as accessible and affordable as unhealthy options. Here, everyone has the opportunity to choose a healthier lifestyle without the burden of price discrimination. Fun and Indulgence in Balance: Health doesn't mean bland at Common Room. Our menu is crafted to be both healthy and indulgently delicious. We want our customers to enjoy the fun side of eating well. Every dish is a celebration of flavor and health, letting our customers indulge guilt-free. Community Centric: The "Common" in our name isn't just a word; it's our philosophy. We're more than a restaurant; we're a community hub. We foster a space where people can gather, share experiences, and enjoy good food in good company. Our goal is to be a staple in the community, a place where everyone feels welcome. Who You Are: A visionary leader with a warm personality and a passion for exceptional hospitality. Experienced in managing teams in a customer-focused environment, with a strong preference for candidates with a background in hospitality. Enthusiastic about working in an innovative, technology-aided kitchen. A community-minded individual who values inclusivity and teamwork. What You'll Do: Lead and inspire a dynamic team, ensuring excellent customer engagement and service. Oversee all aspects of restaurant operations, including the operation of our kitchen robots, ensuring the smooth running of service. Uphold high standards of cleanliness, organization, and food safety. Develop and implement operational strategies to drive growth and profitability. Foster a positive, team-focused atmosphere, addressing challenges proactively. Manage budgeting, inventory, and financial reporting to ensure operational efficiency. Engage with the community and promote our brand's values and mission. Requirements: Proven experience in a senior leadership role, preferably in the hospitality sector. Exceptional interpersonal and communication skills. Strong organizational and problem-solving abilities. Willingness to work flexible hours, including weekends and holidays. Demonstrated ability to manage and motivate a diverse team. Join us at Common Room and be a part of a forward-thinking team dedicated to delivering an outstanding dining experience with a community-centric approach. We Offer: Competitive pay. Regular working schedule. A comprehensive training program with growth opportunities, including unlimited advancement opportunity. A unique working environment where advanced robotics enhance the culinary process. Unlimited food and drink while on shift, plus a 50% discount off shift. Direct involvement with cutting-edge food technology in an innovative setting. Common Room is an equal opportunity employer committed to diversity and inclusion in the workplace.
We are looking for a motivated and experienced Duty Manager to join our team at a busy fish and chips take away and restaurant. As a Duty Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring that customers receive high-quality service and that all staff are performing their duties effectively. Responsibilities: - Supervising and coordinating the activities of staff, including kitchen and front-of-house employees - Ensuring that the restaurant is clean and well-maintained at all times - Handling customer complaints and resolving any issues that may arise - Managing inventory and ordering supplies as needed - Training new employees and monitoring their performance - Assisting with staff scheduling and payroll - Ensuring compliance with health and safety regulations - Working closely with the management team to develop and implement strategies for improving the overall performance of the restaurant Requirements: - Previous experience in a similar role within the hospitality industry - Excellent communication and leadership skills - Strong organizational and time management abilities - Knowledge of food safety and hygiene practices - Ability to work well under pressure and handle multiple tasks simultaneously - Flexibility to work evenings, weekends, and holidays as needed If you are a dedicated and customer-focused individual with a passion for the restaurant industry, we would love to hear from you. Apply now to join our team as a Duty Manager and help us deliver exceptional dining experiences to our valued customers.
Private Members Club, nestled under the historic streets of London, our basement lounge in Bank is home to six private meeting rooms, three Brunswick Championship pool tables and a cinema for both private hire and club screenings. At Eight we take immense pride in providing exceptional dining experiences to our valued members and guests. To further enhance our service, we are currently seeking a talented and enthusiastic Duty Manager to join our team on a full-time basis. We value professionalism, attention to detail and a warm, welcoming attitude. If you have a passion for hospitality and a desire to be a part of a thriving establishment, we encourage you to apply.
Days: open seven days Location: City of London What we offer: A competitive salary plus a share of tronc. Salary dependent on position and experience 45-hours over five days a week contract - full time. Pay review after three months (Probation period) Extra hours paid over and above contracted hours. All salaried staff are paid on the 25th of each month (monthly). Personal qualities: - Hands-on Management style - Great Customer Service Skills - Eye for detail and high standards - Strong work ethic and able to work as part of a multi-function team. - Good command of English Full training is given Excellent opportunities for development & advancement.