5 Real Estate

Sales Manager – Costa Blanca South & Murcia Region Reports To: General Manager Location: Los Dolses Head Office - Costa Blanca South & Murcia Region (covering all 5 Real Estate offices) Role Overview The Sales Manager is responsible for leading and developing the sales teams across all 5 Real Estate offices within the Costa Blanca South and Murcia Region. The primary purpose of the role is to drive sales performance, improve buyer conversion rates, increase completed transactions and create a high-performance sales team. The Sales Manager will work closely with all departments to ensure targets are achieved, opportunities are maximised and customers receive an exceptional buying experience. Ensuring a positive and professional company culture is instilled and maintained throughout. Key Responsibilities Sales Performance • Ensure the team and company meet their sales targets and KPIs., • Monitor sales activity and pipeline performance across all offices., • Drive improvements in buyer conversion rates throughout the sales journey., • Ensure sales teams maximise every lead, viewing and sales opportunity., • Analyse sales performance and implement action plans where required. Team Leadership • Lead, motivate and inspire sales teams across the region., • Create a culture of accountability, professionalism and continuous improvement., • Conduct monthly performance reviews., • Identify underperformance and implement improvement plans. Training & Development • Deliver ongoing sales training and coaching., • Improve skills in lead conversion, buyer qualification, property matching, viewing management and negotiation., • Assist with onboarding and development of new team members. Reporting & Accountability • Monitor office and individual sales performance., • Track key sales metrics and conversion ratios., • Produce regular reports for the General Manager., • Ensure CRM systems are maintained accurately and consistently. Customer Experience • Ensure buyers receive an exceptional level of service throughout their property journey., • Assist with the resolution of escalated customer issues., • Promote a customer-first approach across all offices. Requirements Experience • Minimum 5 years' experience in residential property sales., • Minimum 3 years' experience managing sales teams., • Proven track record of achieving and exceeding sales targets., • Experience managing multiple locations or regional teams., • Strong understanding of sales KPIs and performance management. Languages • Fluent English (essential)., • Fluent Spanish (essential)., • Dutch (plus other languages) is desirable but not essential. Skills & Attributes • Strong leadership and motivational abilities., • Excellent communication and negotiation skills., • Highly organised and results-driven., • Commercially minded with strong attention to performance metrics., • Positive, motivational and professional approach., • Ability to travel regularly between offices., • Excellent CRM and reporting skills. Success Measures Success in this role will be measured by: • Achievement of sales targets., • Improved viewing-to-sale conversion rates., • Team performance and development., • Ensuring and maintaining a positive and professional company culture., • CRM compliance and sales reporting standards., • Customer satisfaction levels. What We Offer • Competitive salary., • Performance-related bonus structure., • Company vehicle., • Mobile phone and laptop., • Career progression opportunities within one of the fastest-growing estate agency groups in Spain., • Ongoing professional development and leadership training., • Opportunity to play a key role in shaping the future growth of 5 Real Estate. About 5 Real Estate 5 Real Estate is an award-winning international estate agency specialising in residential property sales across the Costa Blanca South and Murcia Region. With a network of offices, a strong brand reputation and ambitious growth plans, we are committed to delivering exceptional service, achieving outstanding results for our clients and creating a high-performance culture for our people.