Chimu

About the job We are hiring in Boho Club: Night Auditor/Receptionist Key requirements:- Education: Finance / Customer Service/Front Office/ Hospitality - Professional category: Front Office Receptionist/ Auditor Night - Experience: not necessary, at least 1 year- Opera Cloud - Languages:English: Professional levelSpanish: Professional level Other languages (French, Deutsch, Russian, Arabic will be a plus) Job description: - Welcome and greet guests by providing friendly, efficient and courteous service - Perform check-in, check-out and payment transactions- Answer phone calls. Answer, screen and forward incoming phone calls- Receive, sort and distribute mail/daily deliveries - Manage complaints, arrival, departure and rest functions - Provide information to guests about facilities, events and services - Maintain a high level of personal hygiene and appearance - Reception and classification of the daily mail- Ensure the reception area is neat and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures) - Direct visitors to the appropriate person and office - Provide basic and accurate information in person and by phone/email - Maintain office security by following security procedures and controlling access through the reception desk (monitor logbook, issue visitor passes) - Order receiving supplies and maintain a stock inventory - Update calendars and schedule meetings - Arrange travel and accommodation, and prepare vouchers - Maintain up-to-date records of expenses and office costs - Perform other administrative receptionist duties such as filing, photocopying, and transcribing Your main qualifications/skills - Enthusiastic with a friendly personality - Proven experience as a Front Office Receptionist or similar role, ideally in a 5* resort or hotel environment - Proficiency in Microsoft Office - Customer service and professional attitude and appearance- Solid written and verbal communication skills - Ability to be resourceful and proactive when issues arise - Excellent organizational skills- Multitasking and time-management skills, with the ability to prioritize tasks 1700-1800 4 days working + 4 days off - summer accomodation (june to september) - tips - upselling Department: Reception Languages required: English and Spanish. The company OUR MISION At Boho Club, we are driven by creative passion and a commitment to excellence, ensuring every interaction is filled with warmth, care, and integrity. Our mission is to provide exceptional service that nurtures meaningful connections, creating a fun and vibrant environment that elevates the guest experience and brings joy to every moment for both guests and staff OUR VISION To be a luxury hospitality reference in the city of Marbella and the first choice as a boutique hotel for our national and international visitors, as well as one of the main luxury restaurant and leisure alternatives for our local clients. https://bohoclub.com/

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