Oviedo
ppWhat’s bUnique /b bAbout You /b Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John’s team today! /p pThe Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices. /p h3Duties and Responsibilities /h3 ul liAdheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. /li liConsistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security. /li liExemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change. /li liEnsures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management. /li liContribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss. /li /ul h3Education, Experience Certifications /h3 ul liHigh School diploma or GED preferred /li liServ‑Safe/Local or State Food Service Certification preferred /li liPrevious restaurant shift lead experience preferred /li liSuccessful and stable employment history /li liMust be 18 years of age or older /li liMust be able to work long hours (32+ hours generally required), scheduled or unscheduled, which will include nights, weekends, and as emergencies arise /li liAbility to successfully perform the job duties of all positions in the restaurant. /li /ul h3Functional Skills /h3 ul liPlanning Prioritization /li liCommunicates Effectively /li liProcess Improvement /li /ul h3Our Values /h3 ul liEVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success /li liDO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult /li liPEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first /li liINNOVATE TO WIN - We champion and challenge for a better way in all we do /li liHAVE FUN - We find joy, create meaningful impact and celebrate the journey together /li /ul h3Our Core Competencies /h3 ul liCUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence /li liRESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges /li liCONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo /li liBIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry /li liWINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross‑functional capacity /li /ul pPapa Johns is an equal opportunity employer in accordance with federal and state laws. /p pPapa Johns participates in the E-Verify program and complies with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish. /p /p #J-18808-Ljbffr
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