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• TEMPS MULTIWORK

  

  TELEOPERADOR/A COMERCIAL Y ATENCIÓN AL CLIENTE - XIRIVELLA

  4 days ago

  €10.03 hourly

  Part-time

  Patraix, Xirivella

  En TEMPS llevamos más de 30 años encontrando oportunidades profesionales para las personas que buscan empleo. Tenemos experiencia, somos solventes y estamos comprometidos con tu desarrollo profesional. En este momento tenemos esta posición vacante. ¿Te encaja? Desde nuestra compañía estamos seleccionando para una importante empresa un/a Agente de Atención al Cliente y Ventas con Inglés, para incorporarse a un proyecto dinámico y estable donde combinarás funciones de atención al cliente y acciones comerciales. Funciones • Atención y gestión de consultas de clientes., • Resolución de incidencias y seguimiento de casos., • Participación en campañas de venta y promoción de servicios., • Asesoramiento y fidelización de clientes., • Gestión administrativa derivada de la actividad. Requisitos • Nivel alto de inglés (imprescindible)., • Perfil polivalente, capaz de desempeñar funciones tanto de atención al cliente como de ventas., • Excelentes habilidades comunicativas y orientación al cliente., • Manejo de herramientas informáticas., • Disponibilidad para trabajar en turnos rotativos. Se ofrece • Contrato eventual por ETT + posibilidad de pasar a plantilla., • Jornada parcial de 20 a 25 horas semanales., • Turnos rotativos de lunes a domingo, en horario comprendido entre las 09:00 y las 22:00 horas., • Formación inicial a cargo de la empresa., • Proyecto estable con posibilidades de crecimiento y desarrollo profesional., • Plan de incentivos previsto a futuro., • Salario 10.03€ b/h

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• CLASE FORMACION SL

  

  Secretario/a Comercial

  7 days ago

  €1350–€1420 monthly

  Full-time

  València

  ✅ Buscamos una persona resolutiva, organizada y puntual para un puesto que combina TAREAS DE CAPTACIÓN COMERCIAL, ATENCION AL PÚBLICO Y SECRETARIA. La persona candidata ideal debe ser capaz de integrarse y trabajar eficazmente en equipo, y poseer conocimientos administrativos, comerciales y de herramientas de Office. ✅ Es fundamental contar con la habilidad de atender al público de manera excelente, así como de fidelizar y empatizar con los clientes. ✅ Es recomendable revisar nuestra web para conocer la cultura de la empresa y que podamos agendar una entrevista.

  Easy apply
• Maersk

  

  Customer Experience Consultant

  15 hours ago

  Valencia

  Are you a customer-focused professional who is passionate about delivering exceptional customer experiences? Do you have a high-energy, dynamic mindset and always strive to achieve the best in what you do? Do you enjoy working in a fast-paced environment? Then this role is for you! We have an exciting opportunity to join our team as a Customer Experience Consultant! This position is based onsite in Valencia, Spain You’ll be joining an exceptional team that is passionate about delivering outstanding service to our customers and creating seamless logistics solutions worldwide. What We Offer At Maersk, we put you in the driver's seat of your own career. You’ll be trusted, empowered, and supported to take on new challenges and grow professionally. We offer a dynamic global career at the heart of world trade, giving you the opportunity to make a meaningful impact on a global scale. With our presence in more than 130 countries, you'll have the opportunity to explore diverse career paths across borders, cultures, and disciplines. Wherever your ambitions lie, Maersk can help you get there. We invest in our people through innovative learning and development programs, competitive benefits, and a culture that celebrates collaboration, performance, and growth. Key Responsibilities Manage and monitor the end-to-end shipment process. Coordinate with various stakeholders involved in shipment handling. Orchestrate the overall flow of end-to-end shipments. Deliver added value to customers by leveraging strong business knowledge and process understanding. Resolve queries from shippers, customers, Key Account Managers, and other stakeholders in a timely and professional manner. Maintain a customer-centric approach, proactively preventing errors and minimizing their recurrence. Prepare and submit documentation accurately and on time while keeping stakeholders informed of shipment status. Support customer retention and identify cross-selling and upselling opportunities. Maintain proactive communication, including regular participation in customer conference calls to ensure seamless operations. Partner with KCMs and Commercial teams to establish and strengthen customer relationships. Comply with customer-specific SOPs and monitor relevant KPIs. We Are Looking For A couple years of experience in logistics, supply chain, project logistics or related fields. Fluency in both Spanish and English. Excellent communication skills and confidence when coordinating with multiple stakeholders. Strong stakeholder management and relationship-building skills. A passion for customer service excellence and customer centricity. Results-oriented mindset. Strong organizational skills and the ability to perform under pressure. A team-player attitude with a collaborative approach to achieving business goals. Good understanding of operational processes. Ability to drive issues to resolution with a strong sense of urgency and persistence. Positive, proactive, and solution-oriented attitude. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com. #J-18808-Ljbffr

• Hiring International

  

  Dutch Customer Service | Remote Werken Vanuit Griekenland (Relocatie Vereist) - Op Afstand

  15 hours ago

  Valencia

  Gezocht: Nederlandstalige klantenservice medewerker voor remote werk vanuit Griekenland. Functie vereist verhuizing en biedt klantenservice via telefoon, e-mail en chat.

• 4Phones

  

  Account Manager

  15 hours ago

  Valencia

  Account Management OfficerApplyremote type: Hybridlocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR-0023866The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole: Account Management Officer Location: ValenciaEmployment Type: Full time Permanent Role summary:As an Account Management Officer and play a key role in supporting client accounts from setup through their full lifecycle. You’ll ensure data accuracy, meet AML/KYC and regulatory requirements, and work closely with clients and internal teams to resolve queries and keep operations running smoothly. This is a great opportunity to build your expertise in client servicing, compliance, and financial operations within a collaborative team environment.Key responsibilities: Management and maintenance of client and account data throughout the lifecycle of a bank account. Adherence to internal business rules and regulatory requirements regarding AML/KYC, CRS & FATCA/QI. Identifying and assessing documentation requirements and addressing deficiencies. Working on account issues & client reporting closely with internal and external stakeholders. Numerical document management. Various signature verifications where applicable. Supporting and mentoring Junior staff where required. Further tasks might be assigned according to the business requirements.Skills Required: Educational level: University degree - Bachelor (or above) in Economics, Finance or Business Administration. Working experience in similar roles. Excellent knowledge of English. Sound knowledge of AML/KYC requirements as well as of various legal and regulatory structures of corporates, funds, and international institutions. Sound knowledge of MS Office applications. High attention to detail with a proactive and analytical mindset. Ability to work independently and as part of a team, managing priorities in a dynamic environment. Strong organizational skills and flexibility.* Excellent communication skills.What you will get in return: Hybrid Working Model Private health insurance. 27 working days holiday + Public holidays Opportunities for professional development. Professional Development (CPD) and Study Guidance programs Positive and hospitable work environment. Opportunity to work with a diverse, agile and global team. Exposure to all aspects of the business and cross-jurisdiction.* A genuinely unique opportunity to be part of an expanding large global business + moreAt Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process.#J-18808-Ljbffr

• Apex Group

  

  Client Service Manager (Manco Services)

  10 days ago

  Valencia

  Client Service Manager - AIFMApplylocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR-0024771FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market. We invest in our people, enabling you to develop your skills and build on your experience. If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.# Job specification• Work proactively on a portfolio of clients to support the daily activities of the funds under management;• Act as main point of contact for the clients for day-to-day activities and resolution of any fund-related queries;• Set-up and lead AIFM service review calls with clients to maintain a strong relationship;• Establish and maintain excellent relationships with each of the fund delegates including portfolio managers, investment advisors, administrators and depositaries, including participation of service provider quality calls;• Ensure compliance with internal and external processes;• Maintain the Fund corporate calendar and monitor compliance with deadlines according to Fund corporate calendar and internal procedures;• Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information;• Ensue all funds have up-to-date policies and procedures that reflect on-going regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum.• Prepare the Operating Memorandum and coordinate internal and external review of such document;• Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information;• Ensure all investor subscription documents incl. side letters are saved on client folder;• Manage investors side letter matrix and resolve any gaps on responsible parties or approaching deadline;• Where FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting Agenda;• Present AIFM report in the Board Meeting;• Ensure coordination and review of fund financial reports and long form reports;• Preparation of reports for Senior Management Committee (Conducting Officers), Board of Directors of the Fund/Management Company;• Prepare cash payment instructions for review and signature by the Client Service Manager;• Upload investor reports and target fund documentation to the investor portal; • Preparation of presentation materials for physical client visits;• Calculate and review client fees, create invoices and manage timely payment; • Identify opportunities to enhance the client relationship;• Support with ad hoc projects.# Skills Required:• Academic degree, preferably in Finance or Economics;• Experience in the financial sector is of advantage;• Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions;• Strong commercial awareness, analytical and communications skills;• Good working knowledge in MS Office suite;• Fluent in English with excellent written and oral communication skills.# What you will get in return• A genuinely unique opportunity to be part of an expanding large global business;• A friendly, co-operative and supportive environment;• Training and development opportunities.As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs. #J-18808-Ljbffr

• Tamarind Intelligence

  

  Tax & Accounting Manager - €43.000 Al Año

  15 hours ago

  Valencia

  Responsable de contabilidad y reporting internacional, liderando equipos, asegurando cumplimiento de normas contables, fiscales y optimizando procesos financieros con enfoque en sostenibilidad.

• IVC Evidensia España

  

  Customer Experience & CRM Manager

  10 days ago

  Valencia

  En dependencia del área de Marketing, buscamos incorporar un/a Customer Experience & CRM Manager para liderar la estrategia de fidelización y optimización de la experiencia de cliente en España y Portugal. El puesto tiene como objetivo principal incrementar la recurrencia, la retención y el valor del cliente, utilizando el CRM como herramienta estratégica para el análisis del comportamiento, la identificación de oportunidades y la activación de acciones de impacto real en negocio. Se trata de un rol con fuerte orientación analítica y de negocio, enfocado en la parte baja del embudo de conversión y en la mejora continua de la experiencia de clientes actuales. • Analizar el comportamiento de los clientes a lo largo de su ciclo de vida, con foco en recurrencia y fidelización., • Diseñar, activar y optimizar estrategias de retención basadas en datos., • Transformar la información del CRM en insights accionables para negocio, marketing y operaciones., • Liderar la estrategia de CRM y sus principales palancas de conversión (email marketing, SMS, WhatsApp, recordatorios, etc.)., • Definir, monitorizar y reportar KPIs clave de la parte baja del embudo (retención, frecuencia, abandono, LTV, satisfacción)., • Impulsar la estrategia de captación, análisis y gestión de reseñas en Google como elemento clave de experiencia, reputación y fidelización., • Detectar puntos de fricción en la experiencia del cliente y proponer mejoras basadas en evidencia., • Colaborar de forma transversal con Marketing, Contact Center y Operaciones para asegurar la correcta ejecución de las iniciativas., • Medir el impacto de las acciones implementadas y optimizarlas en función de resultados., • Garantizar la calidad, coherencia y buen uso del dato dentro del CRM., • Experiencia previa trabajando con CRM y datos de cliente, preferiblemente en sectores como salud, retail, telco o seguros., • Conocimiento de métricas de fidelización, retención y valor de cliente., • Capacidad para analizar información y convertirla en decisiones prácticas orientadas a negocio., • Experiencia en entornos colaborativos y con equipos transversales., • Se valorará experiencia en entornos multi-centro, servicios o modelos de negocio con recurrencia., • Perfil analítico, estructurado y orientado a resultados., • Mentalidad práctica y foco en impacto real., • Capacidad crítica y criterio para priorizar., • Comodidad en entornos de cambio y construcción., • Salario competitivo fijo + bonus variable por objetivos., • Flexibilidad horaria y opción de teletrabajo., • Beneficios corporativos IVCE., • Desarrollo profesional continuo en un entorno dinámico, colaborativo y con propósito. ¿Te interesa formar parte de IVC Evidensia? Inscríbete a través de nuestra web. ¡Te esperamos! #J-18808-Ljbffr