NEEDCARHELP

Who Are We? What’s up, world? We're Needcarhelp, and we're revolutionizing the car inspection scene! We're about turning the mundane into something amazing, and right now, we're on the lookout for a Customer Care Superhero. Do you have the magic touch to elevate our car inspection network to legendary status? Keep reading! 📣 💥 Your Mission, Should You Choose to Accept: Customer Champion: You’re the go-to hero for our customers after their purchase, answering questions, troubleshooting, and making sure every interaction leaves them feeling valued. Champion Communicator: Be the all-important link between car sellers and Car Helpers, ensuring smooth, clear communication – because in our world, every word counts. Performance Guru: Keep tabs on operations. If something's not purring like a luxury engine, you're the one to rev up the performance. Collaboration Maestro: Sync up with our internal teams, ensuring our inspection activities are as seamless as a slick gear shift. Data Detective: Got a thing for numbers? Awesome! Dive into the data and fish out insights that'll power us forward. Problem-Solving Ninja: Challenges? You tackle them head-on, ensuring our operations stay as smooth as a well-oiled machine. Feedback Collector: Listen to our customers and bring their voices into the room. You’ll identify patterns, share key insights, and help our team make data-driven improvements. Your Superpowers: A proven track record in customer support, especially in post-sales or service roles. Communication skills so sharp they could cut through confusion and leave clarity in their wake. A tech-savvy approach to navigating support software and customer relationship tools. An analytical mind that can dive deep into data to uncover valuable insights. Flexibility to adapt and thrive in a fast-paced, customer-focused environment. 🔥EXTRA POINTS🔥 => Knowledge and passion for cars What’s In It for You? A hybrid work model that lets you shine wherever you are, 2 times a week in the office. Jump into the action immediately with our immediate incorporation. Be part of a team that's as cool as a classic car with a modern twist. If you believe you have what it takes to join the Needcarhelp team, don't hesitate to send us your CV and a cover letter! We want to know more about you and why you'd be perfect for this opportunity.

Who Are We? What’s up, world? We're Needcarhelp, and we're revolutionizing the car inspection scene! We're about turning the mundane into something amazing, and right now, we're on the lookout for a Customer Care Superhero. Do you have the magic touch to elevate our car inspection network to legendary status? Keep reading! 📣 💥 Your Mission, Should You Choose to Accept: Customer Champion: You’re the go-to hero for our customers after their purchase, answering questions, troubleshooting, and making sure every interaction leaves them feeling valued. Champion Communicator: Be the all-important link between car sellers and Car Helpers, ensuring smooth, clear communication – because in our world, every word counts. Performance Guru: Keep tabs on operations. If something's not purring like a luxury engine, you're the one to rev up the performance. Collaboration Maestro: Sync up with our internal teams, ensuring our inspection activities are as seamless as a slick gear shift. Data Detective: Got a thing for numbers? Awesome! Dive into the data and fish out insights that'll power us forward. Problem-Solving Ninja: Challenges? You tackle them head-on, ensuring our operations stay as smooth as a well-oiled machine. Feedback Collector: Listen to our customers and bring their voices into the room. You’ll identify patterns, share key insights, and help our team make data-driven improvements. Your Superpowers: A proven track record in customer support, especially in post-sales or service roles. Communication skills so sharp they could cut through confusion and leave clarity in their wake. A tech-savvy approach to navigating support software and customer relationship tools. An analytical mind that can dive deep into data to uncover valuable insights. Flexibility to adapt and thrive in a fast-paced, customer-focused environment. 🔥EXTRA POINTS🔥 => Knowledge and passion for cars What’s In It for You? A hybrid work model that lets you shine wherever you are, 2 times a week in the office. Jump into the action immediately with our immediate incorporation. Be part of a team that's as cool as a classic car with a modern twist. If you believe you have what it takes to join the Needcarhelp team, don't hesitate to send us your CV and a cover letter! We want to know more about you and why you'd be perfect for this opportunity.

¡Hola! En NeedCarHelp estamos buscando un/a CAR HELPER (revisor/a de coches) para trabajar en el equipo técnico. ¿Preparado/a para ser parte del desafío? En NeedCarHelp estamos buscamos a un crack en el sector de la automoción para unirse al equipo de Car Helpers. El candidato seleccionado se encargará de la peritación de coches de nuestros clientes para, posteriormente, trasladarles las conclusiones de la revisión a la persona interesada en adquirir el vehículo. El candidato ideal debe tener conocimientos y dominio en los últimos modelos del mercado, así como conocer a la perfección los fallos típicos en los vehículos que más se comercializan. ROL ¿Cuáles son las funciones a desempeñar? · Desplazamiento hasta el lugar acordado para realizar la revisión del vehículo. · Revisión e inspección minuciosa del vehículo (externa, interna, prueba de diagnóstico electrónico y prueba de conducción). · Pruebas gráficas para el cliente (realizar fotografías/vídeos del vehículo). · Realización de informe detallado haciendo uso de nuestra aplicación. TU PERFIL ¿Cuáles son los requisitos? · Vehículo propio y carnet de conducir (con un mínimo de 8 puntos). · Residir en Barcelona o alrededores · Conocimientos de mecánica y de herramientas de diagnóstico electrónico. · Persona con habilidades comunicativas, proactiva y resolutiva, capaz de gestionar cualquier duda de nuestros clientes. · Conocimiento y pasión por los coches. PUNTOS EXTRA · Mentalidad emprendedora y energía positiva. · Ética laboral, ambición de aprendizaje continuo y motivación para unirse a un equipo de alto rendimiento que se mueve rápidamente. ¿Qué ofrecemos? · Flexibilidad horaria. · Incorporación inmediata. · Aprendizaje diario, oportunidad de probar coches diariamente y de ampliar el conocimiento de los mismos