AI Delivery Lead - palma de mallorca
20 hours ago
Palma
Looking for Someone who can sit with a bank's operations team, learn how they actually work, and get our AI agents doing that work. You will own each deployment from the first scoping call through go-live and the months after it. About Triple Triple is building the intelligence layer for financial services. From our roots in merchant transaction data, we’ve expanded to solve one of the industry's biggest challenges: dispute and fraud management. We are deploying AI agents to fully automate these workflows for top-tier card issuers. With $10M in funding and a global footprint spanning over 60 banks and fintechs (including Airwallex, Qonto, N26, and Trade Republic), we are a fast-moving, experienced team. Join us to help shape the future of banking operations. What you will do • Own each AI agent deployment at a bank, from scoping through go-live and the tuning after it, • Learn how the bank's team works today, case by case, then decide what the agents take over, • Configure agent behavior to each bank's own policies, thresholds, and exceptions, • Set the success metrics with the client before go-live, then report against them, • Get their team using the agents day to day, and stay the person they call when something breaks, • Tell product and engineering what these teams keep asking for What you need • 4+ years in technical delivery, solutions engineering, or client-facing implementation, in fintech or financial services, • English proficiency required, • Experience with payments operations, disputes, or chargeback workflows, • Technical fluency: you can read code, follow an API spec, and work directly with engineers, • Comfort in front of clients: you can run a working session with a bank's operations team, • Experience taking a project through a bank's security, compliance, and procurement teams, • Experience defining delivery metrics with a client and tracking them to the end, • Judgment about what to configure for one client and what belongs in the product, • Ownership mindset: you run the deployment end to end, and you do not wait to be unblocked Conditions 100% remote. Competitive salary, and equity. We are an AI-native company: every engineer here works with coding agents daily, and you will have the AI tools you need without usage limits. We build client-led, which means you will sit close to the banks using what you ship. Travel to client sites as needed. The chance to shape how the world's largest banks run operations with AI. Join Triple and help us build the intelligence platform for banking operations. Please kindly apply through LinkedIn.
Maximo Leonardo F.Recursos humanos•Active 12 days ago
