CDP Specialist (Pharmacetical Sector)
hace 5 días
Santiago de Compostela
Omega CRM Consulting is looking for a CDP Specialist that would like to collaborate with one of the top global pharmaceutical companies. Role Overview The Platform Manager CDP supports the operational enablement and technical execution of the Customer Data Platform (CDP) within the Campaign Automation Services team. Working under the direction of the Global Platform Management Coordinator, this role ensures the smooth configuration, integration, and usage of the Treasure Data CDP across global and regional teams. The Platform Manager CDP collaborates with internal stakeholders and external consultants to help deliver scalable, data-driven campaign capabilities. Key Responsibilities • Support the configuration, integration, and maintenance of the Treasure Data CDP in collaboration with IT and development partner. • Assist in translating business requirements into technical specifications for data ingestion, enrichment, and audience segmentation. • Maintain and update data schemas, pipelines, and segmentation logic as directed by the Coordinator. • Coordinate with our Campaign Automation Squad the support on segmentation briefs and campaign targeting. • Facilitate and support the integration of CDP audiences with marketing automation platforms (e.g., SFMC). • Act as a support contact for CDP-related troubleshooting and platform usage questions for Campaign Automation Services • Document platform processes and contribute to knowledge sharing and training materials. • Monitor platform performance and report findings to the Coordinator for further action. • Ensure alignment with global rollout plans and operational models defined by the Coordinator. Required Qualifications • Bachelor’s degree in Marketing, Data Science, Business Administration, or related field. • 3+ years of experience in marketing technology, data operations, or campaign support roles. • Familiarity with Customer Data Platforms (Treasure Data preferred or Twilio Segment, Data Cloud, Oracle Unity). • Working knowledge of data integration, ETL, and audience segmentation. • Proficiency in SQL; experience with APIs, HTML, or JavaScript is a plus. • Experience supporting marketing automation tools (e.g., SFMC). • Strong communication and collaboration skills to work with cross-functional and global teams. • Detail-oriented, proactive, and comfortable working in a support capacity. • Fluent in English; able to work across time zones and cultures. What do We offer Permanent contract. Flexible Schedule. We make it easy. Balance your professional and personal life. Trainings & Certifications. Improve your skills and get the official certificate from our main partners. Home Office. Flexible retribution (public transport ticket, Ticket restaurant, …). Health insurance. OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
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