🚀 ¡AMPLIAMOS EQUIPO EN VALENCIA! 🚀 - Atención Público - València

Similar jobs

• REAL Rec Solutions

  

  Spanish-Speaking Digital Trust and Safety Specialist | Relocation to Bulgaria

  5 days ago

  Valencia

  • Work from Sofia, Bulgaria, • Recruitment Process: Easy, online recruitment process (phone call interview), • Full Relocation Package for relocating candidates We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Bulgaria included. You will be signing the contract directly with the Bulgarian employer. As a Content Moderator with Spanish and English, you will be responsible for: • Reviewing user-submitted back-office content, including material that may be sensitive or potentially distressing, and making sure it follows internal policies and guidelines., • Taking the right action when content does not meet the required standards or may pose a risk., • Keeping up to date with internal procedures to ensure decisions are accurate and consistent., • Spotting recurring patterns and potential issues to help prevent risks before they escalate. Requirements: • Fluent Spanish., • English at B2 level or higher., • Strong attention to detail and confidence working with sensitive information., • Good pattern-recognition skills and the ability to manage changing priorities., • Experience with fraud, spam, or inappropriate content would be an advantage. What We Offer: • Basic salary of 1230€ gross per month, • Welcome bonus of 1500€ gross if you start in June, • Additional health insurance, • Access to 50+ benefits and services, • Work from office in Sofia, Bulgaria, • Opportunity to work for a global, fast-growing company., • Exciting career growth opportunities within the company., • Supportive and collaborative team environment. Relocation package: • €1,500 Gross (paid in 2 instalments) to support relocation and initial rent costs, • Up to 21 days of free accommodation in a hotel or apartment, paid for by the employer, • Employer support in finding long-term housing in Sofia Relocation is required for the entire duration of the training and employment period. We're hiring on behalf of a leading global outsourcing company working within customer/technical support and content moderation roles in Bulgaria. You'll sign directly with the Bulgarian employer. As Real Recruitment Solutions, we guide you through the interview process—providing details on the role, salary, and conditions—offering advice and support at every step to help you secure a job you'll be happy with. By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

• Geely Auto España

  

  Customer Relations Management

  3 days ago

  Valencia

  About Geely: Position Objective To lead and develop the Customer Relations function in Spain, ensuring regulatory compliance, manufacturer standards alignment, and the delivery of a premium end-to-end customer experience across the dealer network. The role is accountable for customer satisfaction (NPS/CSI), case resolution governance, retention strategy, and reputational risk mitigation in the Spanish market. Key Responsibilities 1. Customer Experience Strategy & Governance • Define and implement the CRM strategy for Spain in alignment with OEM global standards and local market requirements., • Establish and optimize customer case management platforms, workflows, escalation matrices, and SOPs., • Ensure consistent application of customer policies across all dealers and business partners., • Lead the localization of global customer experience programs for the Spanish market. 1. Regulatory & Compliance Management • Ensure full compliance with Spanish consumer protection legislation (Real Decreto Legislativo 1/2007), warranty obligations, and after-sales regulatory requirements., • Guarantee compliance with GDPR and Spanish data protection law (LOPDGDD) in all customer data handling processes., • Manage regulatory complaints, official claims (Hoja de Reclamaciones), and arbitration/consumer authority cases in coordination with the Legal Department., • Mitigate financial and reputational risks arising from escalated cases. 1. Customer Case & Escalation Management • Oversee the resolution of high-impact, sensitive or reputational-risk cases., • Develop structured escalation protocols between OEM, dealer network, and HQ., • Identify at-risk customers and implement retention or win-back strategies., • Monitor response time, resolution quality, and customer satisfaction performance metrics. 1. Dealer Network CRM Enablement • Provide CRM guidance, training and performance monitoring to the dealer network., • Audit dealer compliance with brand standards in customer communication and complaint handling., • Support dealer improvement plans based on CSI/NPS results and complaint analysis., • Ensure consistency in brand tone, messaging and premium service standards across all touchpoints. 1. Data Analytics & Business Intelligence • Analyze customer behavior trends, complaint root causes, and loyalty indicators to identify business improvement opportunities., • Translate customer insights into actionable strategies supporting Sales, After-Sales and Marketing., • Develop reporting dashboards covering:, • NPS / CSI, • Case volume & resolution KPIs, • Warranty-related complaints, • Regulatory risk exposure, • Provide structured reporting to management and HQ. 1. Customer Growth & Retention Programs • Develop outbound customer engagement campaigns linked to:, • Seasonal campaigns, • Sales initiatives, • Service promotions, • Recall or quality actions, • Collaborate cross-functionally (Sales, After-Sales, Marketing, Legal, Quality)., • Support customer lifecycle management initiatives to increase retention and repeat purchase. 1. Team Leadership & Culture • Build and lead a customer-centric team culture., • Set measurable KPIs and performance standards., • Coach and mentor team members to ensure premium service delivery., • Promote continuous improvement through KPI monitoring and structured feedback loops. 1. Risk & Cost Control • Monitor cost impact of goodwill, compensation cases, and customer programs., • Ensure structured decision-making framework balancing customer satisfaction and financial sustainability., • Identify systemic issues and drive corrective actions with relevant departments. 1. Additional Duties • Undertake other responsibilities reasonably required and aligned with the business development of the Company in Spain.

• American Express Global Business Travel

  

  Corporate Travel Consultant

  4 days ago

  Valencia

  As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do • Advise and arrange travel for corporate business customers (both individuals and groups), • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services, • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations, • Use Global Distribution Systems (GDSs) such as Amadeus. Training may be provided, • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements, • Use positive telephone service techniques and act on special customer requests, • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For • Passion for excellence in client service, including proactive anticipation of needs, • Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo), • Professional communication in German & English (written and verbal), • Attention to detail, • Act with integrity, and look after personal traveler information, • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation), • Resolving customer issues quickly and independently / with supplier, • Teamwork and openness to feedback

• Tosca

  

  Customer Service & Asset Specialist (Spain/France)

  5 days ago

  Valencia

  Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

• CALLAGHAN Inmobiliaria

  

  Atención al cliente

  4 days ago

  Valencia

  En Callaghan Inmobiliaria buscamos incorporar una persona para nuestro equipo de Atención al Cliente, una posición clave en la relación con nuestros clientes y en la conexión directa entre las oportunidades comerciales y los diferentes departamentos de la compañía. 🤩 Buscamos a alguien con excelentes habilidades sociales, buena comunicación, capacidad de escucha y orientación al cliente. Una persona organizada, resolutiva y con sensibilidad comercial, capaz de atender tanto por teléfono como de forma presencial en oficina, cualificar clientes, detectar oportunidades y colaborar directamente con el equipo comercial. 🤝 Esta posición es ideal para alguien que quiera desarrollarse dentro del sector inmobiliario, aprender desde dentro cómo funciona una empresa con estructura, método y soporte, y formar parte de un equipo multidisciplinar en pleno crecimiento. ¿Qué harás en tu día a día? Atenderás a clientes por teléfono y presencialmente en nuestras oficinas. Gestionarás consultas de clientes compradores, vendedores, propietarios, inversores y otros perfiles interesados en nuestros servicios. Trabajarás con nuestro CRM, registrando información, actualizando contactos y haciendo seguimiento de oportunidades. Cualificarás clientes para entender sus necesidades, situación y potencial encaje con nuestros servicios. Detectarás oportunidades comerciales y derivarás leads al departamento correspondiente. Colaborarás de forma directa con el equipo comercial y con otros departamentos internos. Harás seguimiento de contactos para asegurar una atención cercana, profesional y eficaz. ¿Qué buscamos? Una persona con vocación de atención al cliente y habilidades sociales. Capacidad para comunicarse con claridad, empatía y profesionalidad. Español nativo o nivel muy alto. Inglés conversacional real, suficiente para atender y mantener conversaciones con clientes extranjeros. Interés por el sector inmobiliario. Organización, responsabilidad y soltura trabajando con herramientas digitales y CRM. 🖥️ Actitud proactiva para detectar oportunidades y ayudar a que cada cliente llegue al equipo adecuado. Se valorará experiencia previa en atención al cliente, sector inmobiliario, ventas, recepción, administración comercial o posiciones similares, aunque también estamos abiertos a personas con actitud, capacidad de aprendizaje y ganas de formarse con nosotros. ¿Qué ofrecemos? Contrato indefinido. Salario a negociar según experiencia y perfil, pero con base en rango de 18.000 a 21.000 € brutos anuales. Sistema de variables vinculado al puesto. Jornada completa. Horario de lunes a jueves de 09:30 a 14:30 y de 15:30 a 19:00. Viernes de 09:00 a 15:00. Puesto presencial en Valencia ciudad: Plaza Legión Española, 12 (acc.). Formar parte de una empresa inmobiliaria con estructura, soporte y un equipo multidisciplinar formado por profesionales de marketing, tecnología, arquitectura, finanzas, coordinación, legal, SDR, inversión y análisis, entre otros. Un entorno donde podrás aprender, desarrollarte y descubrir hacia dónde quieres orientar tu crecimiento profesional dentro del sector inmobiliario. Sobre Callaghan Inmobiliaria En Callaghan trabajamos con una visión integral del sector inmobiliario. Contamos con el equipo de soporte inmobiliario más completo de Valencia, lo que nos permite acompañar tanto a nuestros clientes como a nuestros profesionales con una estructura sólida, especializada y en constante evolución. Somos una empresa reconocida como Great Place To Work, patronos del Observatorio de la Vivienda de la UPV y mantenemos un fuerte compromiso social colaborando con organizaciones vinculadas al acceso a la vivienda para perfiles vulnerables. Si te gusta tratar con personas, tienes buena comunicación, te interesa el sector inmobiliario y quieres crecer en una empresa con estructura, equipo y recorrido, queremos conocerte. Te vemos dentro 🤩

• Apollo Tyres Ltd

  

  Account Manager PCT (Tyres)

  1 day ago

  Valencia

  Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in the Netherlands and Hungary. The company markets its products under its two global brands – Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive, and multi-product outlets. Descripción general del puesto Como Account Manager de PCT (Turismo, SUV, 4x4 y Light Truck) formarás parte del departamento de Ventas en España y reportarás directamente al Country Sales Manager. Serás el principal punto de contacto entre la empresa y los clientes dentro del segmento PCT. Tu misión será impulsar el crecimiento de ventas, fortalecer la red de distribución y aumentar la cuota de mercado mediante relaciones sólidas con talleres y partners. Responsabilidades principales • Alcanzar los objetivos de ventas, • Analizar mercado, competencia y necesidades del cliente, • Garantizar la satisfacción del cliente, • Negociar contratos, precios y acciones de marketing, • Representar la empresa en eventos y ferias Requisitos • 2–3 años de experiencia en ventas, • Perfil comercial y orientación a resultados, • Conocimiento de canales de distribución, • Excelentes habilidades de comunicación, • Español nativo e inglés valorable, • Manejo de Excel y PowerPoint, • Residencia en Madrid y disponibilidad para viajar (Castilla-La Mancha, la Comunidad Valenciana y Castilla y León (Ávila y Segovia)) Se ofrece • Entorno dinámico e innovador, • Equipo internacional, • Paquete retributivo competitivo, • Coche de empresa, teléfono y portátil, • Formación y desarrollo ¿Por qué unirse a nosotros? Fomentamos la diversidad, la innovación y el crecimiento profesional en un entorno inclusivo donde cada persona aporta valor al éxito común.

• H3C

  

  Account Manager

  3 days ago

  Valencia

  About H3C H3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and digital transformation. We offer a full portfolio of Digital Infrastructure products, spanning computer, storage, networking, 5G, security and related domains, and provide a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, AI vision, and edge computing, as well as end-to-end technical services. We are also the exclusive provider of HPE® servers, storage and associated technical services in China. “Shaping the Digital Future for a Better Life” is the corporate vision of H3C. We aim to drive the development of the digital economy and, together with customers and partners, create a better life for all. Responsibilities: • Own full territory or account coverage across Public Sector and selected Enterprise customers, • Manage and grow assigned Named Accounts and develop H3C Brand, • Generate and manage a robust, qualified, and predictable sales pipeline, • Deliver quarterly and annual revenue targets, • Lead public tenders, framework-based projects, and complex commercial bids, • Build trusted relationships with C-level executives, senior decision-makers, and influencers, • Coordinate internal teams to deliver winning proposals (RFPs, RFIs, tenders, commercial offers), • Strengthen and activate the local and national partner ecosystem, • Negotiate commercial terms to achieve win-win, long-term relationshipss Requirements: • 8–10+ years of experience in ICT / IT infrastructure sales (Public Sector and/or Enterprise), • Proven success managing regional territories or strategic named accounts, • Strong background selling Networking, Servers, Storage, Virtualization, Cloud and/or AI solutions, • Solid understanding of public procurement and tender environments, • Established relationships with partners, system integrators, and distributors, • Strong executive communication, negotiation, and presentation skills, • Results-driven, autonomous, and execution-focused, • Spanish and English working proficiency What We Offer: • A fast-growing Spain market with strong business momentum, • A competitive full-stack portfolio (Network + Compute + Cloud + AI), • Existing operator and government frameworks to accelerate success, • A mature and expanding partner ecosystem (H3C SPIN), • An international, collaborative working environment, • Attractive compensation and commission structure, • Career growth opportunities in H3C’s priority markets globally

• Bizneo HR

  

  Account Manager (Remote)

  5 days ago

  Valencia

  En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año