Founding Human Resources Manager
13 hours ago
Valencia
About The CompanyThe Best of Both WorldsAt Maisa, we believe great work happens when people have the freedom to choose the setup that works best for them.Prefer the flexibility of remote work? You’re welcome to work remotely. Most of our roles are currently focused on Spain, although depending on the position and profile, we may be open to hiring from other locations.Looking for some social energy? Our hybrid setup gives you the option to connect and work alongside teammates at our hubs in Valencia, Barcelona, Madrid and Murcia. And as we grow, our spaces will grow with us: when we build a team of more than 10 people in a location, our ambition is to create a hub there too.We also want the time we spend together in person to be worth it. Today, that includes weekly transportation from the city center to our Valencia headquarters and weekly team lunches in Valencia and Barcelona, with more experiences to come as our teams and hubs evolve.The Culture is OURS to CreateWe’re still shaping how we work together—and that’s part of what makes joining Maisa now specifically exciting.Everyone who joins has the opportunity to influence how we collaborate, connect, and build our culture. Rather than inheriting a finished playbook, you’ll have a voice in creating it.Remote when you want flexibility. Together when you want connection. And a culture you can help shape from day one.About The RoleThe roleYou'll be our first in-house HR expert. Recruitment at Maisa is already strong. This role makes what happens after the offer just as strong: reliable People operations, fair employee relations and clear rules that hold as we scale.We don't believe in big HR teams. We believe in tight, clear guidelines that let a company that works, flies and scales fast keep its bar.Our policies exist. The gap is execution. You'll close it by partnering with our leadership team and VPs so they know which policies apply, how to use them and why they matter. You'll negotiate, hold the line and make sure the rules are followed, softly but surely.This is a dynamic, cross-functional, hands-on role. You'll work daily with Finance, Legal, Security and every department head.What You'll OwnLeadership partnership and employee relationsBe the go-to partner for the leadership team and VPs on every people policy: what applies, when and howTurn policy into playbooks, briefings and decision guides managers actually useHandle exceptions through one clear process, and say no when the answer is noMediate conflicts impartially, handle sensitive concerns with discretion, and resolve or escalate fairly Employee lifecycleOwn onboarding for Spain and international hires, from signed offer to day one, with managers running early check-insManage contract changes, leaves of absence, benefits and offboarding, with clear guidance at every stageKeep employee records in Revolut People accurate and confidentialUse feedback, check-ins and exit insights to spot recurring issues and reduce avoidable turnover Policy, time and wellbeingAudit the policy library in Revolut People, close the gaps, and make every policy findable and acknowledgedOwn leave rules: holiday carry-over, days off in lieu, compensatory rest and time recordingSet up official holiday calendars per autonomous communityDesign on-call and out-of-hours policies for a team working across time zones, including compensation, rest and the right to disconnectSpot signs of burnout and team tension early, and bring in specialist support when needed Contracts and complianceKeep employment contracts and annexes compliant, clear and fair to both Maisa and our peopleRemote vs hub: distance-work agreements for remote employees, clear rules for hub-based onesMake sure every offer letter goes out with its job descriptionGet us ready for Spain's pay transparency rules: objective pay criteria and compliant hiring practicesWork with our labour advisory firm on payroll inputs, registrations and Social Security Security and auditOwn the people controls for SOC 2 and ISO 27001: screening, confidentiality, security awareness training, disciplinary process, joiner and leaver access, and the evidence auditors ask for Immigration and global mobilityRun Spanish immigration end to end with external counsel: highly qualified professional permits, Startup Law routes, digital nomad visa, EU Blue Card, renewals and family reunificationManage right-to-work across countries and be our main contact with Deel, our EOR, for international employeesManage business travel and cross-border work, flagging tax and social security exposure with Finance and Legal Vendors and making policy landManage People vendors: EOR, background checks, health insurance and HRISDocument processes in handbooks and playbooksExplain the rules so everyone at Maisa understands them: All Hands sessions, FAQs and onboarding content, starting with carry-over Who You AreYou've been through it: you joined a startup early and stayed until it passed 500 to 1,000 employees with its culture and performance bar intact. You can tell us what broke and what you did about it.Deep knowledge of Spanish labour law: contracts, collective agreements, Social Security, sick leave, working time, rest periods and workplace disputesProven employee relations and mediation experience through rapid growth and organisational changeA strong negotiator and communicator. You influence senior leaders without relying on authority, challenge them constructively, and hold boundaries without damaging relationships.Sound judgement and empathy: you find solutions that are fair to people and practical for the businessHands-on visa and right-to-work experience across countries, Spain above allExperience working with a labour advisory firm (gestoría) on payroll and registrationsTime in a regulated environment: fintech, banking, or a SOC 2 or ISO 27001 companyA builder: you write the policy, configure the system and brief the leaders yourselfFluent in English and Spanish Nice to haveHands-on experience with Deel or another EOR platformMulti-country hiring across the EU, UK and USBenefits administration, including health insurance and flexible compensationHR process automationBackground checksPsychosocial risk management and burnout prevention Your first six monthsEvery VP knows which policies apply to their team and applies them consistentlyPolicy library complete and acknowledged in Revolut PeopleOne onboarding process for every hire, Spain and internationalCarry-over rules explained company-wide, and community calendars liveOn-call policy liveEvery remote employee on a signed distance-work agreementRecurring exit reasons tracked and shared with leadershipNo people-control findings in the next audit By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.#J-18808-Ljbffr
