Atención al Cliente - Santom Cultura i Benestar S.L.

Our Client Our client is a technology-driven company that develops high-performance solutions in surface treatment, application systems, and industrial components. Operating primarily in the automotive and manufacturing sectors, the company leverages a specialized distribution network to deliver its value proposition. Currently undergoing a strategic shift, it is reinforcing its positioning through technical expertise, integrated services, and a customer-centric approach—moving away from purely price-driven competition. Mission As an Account Manager, you will be responsible for strengthening the relationship with strategic distribution partners and key end-customers. Your mission will be to ensure sustainable commercial growth by supporting the transition toward value-based selling, promoting technical differentiation, and enhancing customer satisfaction. You will act as a key interface between the company, its partners, and the market—ensuring alignment between customer needs and the company’s offering. Responsibilities Key Account Development • Manage a portfolio of strategic distribution partners and key accounts, ensuring alignment with commercial objectives., • Identify growth opportunities within assigned accounts and propose tailored development plans., • Collaborate with partners to build joint commercial roadmaps based on shared value creation. Commercial Execution & Customer Engagement • Support the transition from transactional sales to a value-based commercial approach, focused on performance, reliability, and service integration., • Actively participate in technical-commercial meetings with end-customers, ensuring the correct positioning of the company’s solutions., • Facilitate the implementation of bundled offerings integrating products, services, and technical support. Sales Enablement & Support • Provide tools, training, and guidance to distributor sales teams to enhance commercial effectiveness., • Coach partners on product value articulation, objection handling, and solution selling techniques., • Track account performance, generate insights, and take corrective actions to meet business goals. Cross-Functional Collaboration • Work closely with internal teams (product, service, marketing) to ensure commercial alignment and consistent value delivery., • Contribute to the continuous refinement of the go-to-market strategy based on market insights and customer feedback. Required Qualifications • Minimum of 5 years of experience in technical sales, account management, or commercial roles within industrial or B2B environments., • Proven experience working with distribution channels or indirect sales models., • Strong ability to manage customer relationships, identify growth opportunities, and articulate technical value., • Solid communication, negotiation, and stakeholder management skills., • Comfortable working cross-functionally in dynamic and technically complex environments., • Fluent in English.

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En España, Enterprise se instala en el año 2012, y desde ese momento no hemos dejado de crecer y crear muchas oportunidades, contando ya con más de 150 oficinas por todo el territorio español. Aprender a desarrollar habilidades y estrategias para incrementar el revenue de la oficina acorde a los

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Our client is a technology-driven company that develops high-performance solutions in surface treatment, application systems, and industrial components. Operating primarily in the automotive and manufacturing sectors, the company leverages a specialized distribution network to deliver its value proposition. Currently undergoing a strategic shift, it is reinforcing its positioning through technical expertise, integrated services, and a customer-centric approach—moving away from purely price-driven competition. As an Account Manager, you will be responsible for strengthening the relationship with strategic distribution partners and key end-customers. Your mission will be to ensure sustainable commercial growth by supporting the transition toward value-based selling, promoting technical differentiation, and enhancing customer satisfaction. Manage a portfolio of strategic distribution partners and key accounts, ensuring alignment with commercial objectives. Collaborate with partners to build joint commercial roadmaps based on shared value creation. Commercial Execution & Customer Engagement Support the transition from transactional sales to a value-based commercial approach, focused on performance, reliability, and service integration. Actively participate in technical-commercial meetings with end-customers, ensuring the correct positioning of the company's solutions. Facilitate the implementation of bundled offerings integrating products, services, and technical support. Sales Enablement & Support Provide tools, training, and guidance to distributor sales teams to enhance commercial effectiveness. Track account performance, generate insights, and take corrective actions to meet business goals. Work closely with internal teams (product, service, marketing) to ensure commercial alignment and consistent value delivery. Minimum of 5 years of experience in technical sales, account management, or commercial roles within industrial or B2B environments. Proven experience working with distribution channels or indirect sales models. Strong ability to manage customer relationships, identify growth opportunities, and articulate technical value. Solid communication, negotiation, and stakeholder management skills. Fluent in English.

Our client is a technology-driven company that develops high-performance solutions in surface treatment, application systems, and industrial components. Operating primarily in the automotive and manufacturing sectors, the company leverages a specialized distribution network to deliver its value proposition. Currently undergoing a strategic shift, it is reinforcing its positioning through technical expertise, integrated services, and a customer-centric approach—moving away from purely price-driven competition. As an Account Manager, you will be responsible for strengthening the relationship with strategic distribution partners and key end-customers. Your mission will be to ensure sustainable commercial growth by supporting the transition toward value-based selling, promoting technical differentiation, and enhancing customer satisfaction. Manage a portfolio of strategic distribution partners and key accounts, ensuring alignment with commercial objectives. Collaborate with partners to build joint commercial roadmaps based on shared value creation. Commercial Execution & Customer Engagement Support the transition from transactional sales to a value-based commercial approach, focused on performance, reliability, and service integration. Actively participate in technical-commercial meetings with end-customers, ensuring the correct positioning of the company's solutions. Facilitate the implementation of bundled offerings integrating products, services, and technical support. Sales Enablement & Support Provide tools, training, and guidance to distributor sales teams to enhance commercial effectiveness. Track account performance, generate insights, and take corrective actions to meet business goals. Work closely with internal teams (product, service, marketing) to ensure commercial alignment and consistent value delivery. Minimum of 5 years of experience in technical sales, account management, or commercial roles within industrial or B2B environments. Proven experience working with distribution channels or indirect sales models. Strong ability to manage customer relationships, identify growth opportunities, and articulate technical value. Solid communication, negotiation, and stakeholder management skills. Fluent in English.