Atención al Cliente - MRKTG Sl - Cordoba

pbAs an Account Manager, you are primarily responsible for maintaining the relationship with a fixed group of clients. Moving beyond responsiveness, you anticipate client needs and constantly seek to find creative solutions. You are passionate about helping customers, you have a competitive and challenger mindset, love working in a high-energy team and have experience selling to customers in the market research, media or marketing industry. /b /ppbr/ppbCandidates should be comfortable with regular travel as part of this role (monthly basis) /b /ppbr/ppbWHAT DO WE OFFER? /b /pulliA fast-growing, ambitious organization that operates in perhaps the most interesting market of the moment: Data; /liliAn inspiring, international working environment with many opportunities to learn and grow; /liliA fantastic, young and sociable team that lives by the motto 'work hard, play hard. /li /ulpbr/ppbr/ppbRESPONSIBILITIES /b /pulliYou meet or exceed sales targets for the accounts for which you are responsible; /liliYou ensure proactive communication with customers, are a professional conversational partner and ensure timely delivery of quotations; /liliYou call, e-mail or visit your customers to determine their needs, to follow up on your outstanding proposals or to present new products. You also make contacts with new connections in order to further expand Dynata's network; /liliYou make sure that customers are happy with Dynata and want to work with us. You work together in a team with other Account Directors and Project Managers. Together you take care of customer satisfaction; /liliTogether with the regional Sales Director you are responsible for developing account plans to serve and grow your customers and cross-sell the entire Dynata Product Suite; /liliMaintain strong presence in the industry through active membership and function attendance for industry professional organizations. Represent the Company at activities and functions. Stay abreast of industry news and trends. Communicate critical developments to sales and organizational stakeholders. /li /ulpbr/ppbr/ppbSkills Attributes: /b /pulliA positive and can-do mindset; an eye for detail and a winner’s mentality; /liliProven success in managing customers and in exceeding sales quotas; /liliStrong communication skills, both verbally and in writing; Able to take cultural differences into account; Good listener; /liliA strong customer focus, for both internal and external contacts; /liliAbility to work in a structured and efficient way in order to meet deadlines; and to work independently as well as enjoy working in a team. Always willing to go the extra mile; /liliDemonstrated leadership capabilities, including people development/coaching, objective setting and measurement skills; /liliFluent communication skills in English; /liliExpert Proficiency in Microsoft Outlook, Excel, PowerPoint and experience working with CRM. /li /ulpbr/ppbr/ppbExperience Education: /b /pulli3+ years of Sales account management experience with demonstrated success in growing and managing accounts; /liliExperience with large account sales and managing complex sales in large organizations; /liliBachelor's degree in related field or equivalent work experience. /li /ulpbr/ppbr/ppAt Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process. /ppbr/pp#LI-DI1 /pp#LI-Hybrid /p

pbAbout Us: /b /ppINFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. /ppbr/ppThe creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. /ppbr/ppWe’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. /ppbr/ppbJob Description /b /ppWe are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English and German via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. /ppbr/ppbWe are looking for applicants who are currently based in the Canary Islands /b /ppbr/ppbYou’ll be responsible for: /b /ppbr/ppbCustomer Service: /b /pulliRespond promptly and professionally to customer questions through chat (Intercom). /liliProvide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform. /liliMaintain a high level of customer satisfaction by addressing issues thoroughly and courteously. /liliEscalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. /li /ulpbr/ppbCollaboration: /b /pulliWork closely with other members of the support team to share knowledge and best practices. /liliCollaborate with cross-functional teams to resolve customer issues and improve the overall customer experience. /liliParticipate in team meetings and training sessions to stay updated on new features, tools, and processes. /li /ulpbr/ppbProcess Improvement: /b /pulliIdentify recurring customer issues and suggest improvements to enhance the support process. /liliContribute to the development and updating of support documentation and resources. /liliProvide feedback to the Support Team Lead on potential improvements to tools and workflows. /li /ulpbr/ppbIdeally you’ll have: /b /ppbr/ppbEducation and Experience: /b /pulliBachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred. /liliat least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment. /liliFamiliarity with Intercom or similar customer support tools (e.g., Zendesk). /li /ulpbr/ppbSkills and Competencies: /b /pulliExcellent written and verbal communication skills. /liliStrong problem-solving abilities and attention to detail. /liliAbility to manage multiple inquiries simultaneously in a fast-paced environment. /liliHigh level of empathy and customer-centric mindset. /li /ulpbr/ppbLanguages: /b /pulliFluency in English AND German, French OR Spanish is also a plus. /li /ulpbr/ppbWhat’s in it for you: /b /pulliWe are a remote first company allowing our employees to work from home or abroad, bplease note that the role is only open to candidates based in the Canary Islands. /b /liliCompetitive Salary: A highly attractive compensation package. /liliProfessional Growth: Opportunities for career advancement and personal development in a fast-growing company. /liliInclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. /li /ulpbr/ppIf you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users! /p

pAdkomo was founded in 2018 with the vision of becoming a leading force in digital growth and customer acquisition. Our journey began with a singular focus: to empower brands to expand their reach and connect with more customers through innovative digital strategies. Our team of dedicated professionals has worked tirelessly to build a company that stands out in the crowded digital marketing landscape, driven by a passion for excellence and a commitment to delivering results. /p pbWe are looking for a Mobile Account Manager with 2+ years of experience in managing and scaling advertising campaigns as well as directly managing publishers and traffic sources. /b /ppbr/ppThis role involves bowning campaigns end-to-end /b, working closely with publishers, identifying new traffic opportunities, optimizing performance, and ensuring long-term publisher success. /ppbr/ppThe position can be based remotely. /ppbr/ppbResponsibilities /b /pulliManage and optimize user acquisition campaigns on mobile platforms /liliIdentify, recruit, and build strong relationships with new publishers /liliAnalyze campaign performance and provide actionable insights /liliCollaborate with internal teams to ensure campaign success and troubleshoot issues /liliNegotiate pricing and placements to maximize ROI /liliMonitor KPIs to ensure profitability and scale opportunities /li /ulpbr/ppbQualifications /b /pulliMinimum 2 years of experience in digital or mobile advertising /liliStrong understanding of affiliate and performance marketing /liliExperience working with publishers, networks, or direct advertisers /liliExcellent communication and negotiation skills /liliData-driven mindset with strong analytical skills /liliFluent in English /li /ulpbr/ppbWhat do we offer /b /ppbr/ppA dynamic and supportive working environment that encourages collaboration. Hands-on exposure to real projects. /ppbr/ppYour voice counts, and we want you to be a part of Adkomo’s success. Share your ideas and take ownership of new projects! /ppbr/ppMentorship from an experienced marketer who will support your growth. /ppIf you are passionate about digital design and eager to develop your skills in a supportive and innovative environment, we would love to hear from you. Apply now to join the Adkomo team and take the first step in your career in performance marketing! /ppbr/ppbData Protection Close: /b /ppADKOMO LIMITED is responsible for the processing of your personal data for the purpose of evaluating your job application for present or future vacancies within our organization. You can consult additional and detailed information about the processing of your data or about how to exercise your rights to access, rectification, and deletion, among other rights, through this link ( /p

pHBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. /ppbr/ppbJOB DESCRIPTION: /b /ppbr/p pAbout Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game‑changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard‑to‑reach high‑value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech‑driven, with a customer‑first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. /ppbr/ppAnd of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to move fast, dream big and make the difference every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our global approach, local touch mentality. /p pbr/ppWorking as part of a high‑performing, collaborative commercial team, you will continually enhance the competitiveness and availability for sale of the product across an assigned portfolio of hotels to optimize overall performance. You will use strong analytical skills, commercial acumen and exceptional supplier‑relationship management to ensure our product remains competitive, profitable and aligned with market demand. /p pbResponsibilities: /b /pulliRenegotiate contracting conditions with our hotel suppliers to maximize availability, offers, best available rates, and load commercial conditions with the highest level of system expertise. /liliApply targeted commercial actions on the product, using company dashboards and data insights to prioritize opportunities and drive performance. /liliObtain new offers and additional availability from suppliers, ensuring they are correctly and promptly loaded into the system. /liliPartner closely with the Contracting Manager to ensure strong collaboration, sharing insights, strategies and working efficiently to achieve joint objectives. /liliProactively manage daily contact with assigned hotel suppliers, building strong commercial relationships and ensuring ongoing alignment. /li /ul pbSkillset and Experience Required /b /pulliExperience working with suppliers in a commercial, product, contracting or revenue‑related role within the travel or hospitality industry. /liliStrong analytical skills with the ability to interpret data, prioritize actions and drive commercial decisions. /liliHigh level of system proficiency, ideally with experience in product loading or hotel distribution platforms. /liliExcellent communication and negotiation skills, with the ability to build trusted supplier relationships. /liliProactive, detail‑oriented and comfortable working in a fast‑paced environment. /liliStrong collaboration skills and ability to work cross‑functionally with internal commercial teams. /liliA problem‑solver with a continuous improvement mindset. /liliFluency in English; additional languages are an advantage. /li /ul p At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. /ppbr/ppYou will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. /ppbr/ppAs well as an attractive benefits package you will be able to work: /pulliWithin an innovative, engaging and multicultural environment. /liliHave the opportunity to build strong and lasting business relationships and friendships from around the world. /liliHave the opportunity in developing your career locally or within one of our beautiful working locations across the globe. /li /ul

pBuscamos incorporar un perfil de Account Development Customer, responsable de gestionar y desarrollar relaciones comerciales sólidas y duraderas con cuentas clave del sector inmobiliario. Su misión principal será mimar las cuentas asignadas, garantizando una experiencia de cliente excelente y maximizando el potencial de cada relación comercial a través de un acompañamiento proactivo y personalizado. /ppbr/ppbResponsabilidades Clave /b /pulliGestionar y desarrollar una cartera de cuentas inmobiliarias, actuando como interlocutor principal y referente de confianza para cada cliente. /liliAsegurar una experiencia de cliente homogénea y de alta calidad en todos los puntos de contacto, anticipándose a sus necesidades. /liliDefinir e implementar planes de desarrollo individualizados por cuenta, identificando oportunidades de crecimiento y fidelización. /liliHacer seguimiento de KPIs de satisfacción, retención y desarrollo de cuenta (NPS, churn, upselling, volumen de operaciones). /liliAnalizar la Voz del Cliente para identificar áreas de mejora, gestionar incidencias y diseñar planes de acción correctivos. /liliCoordinar con áreas internas (Comercial, Marketing, Legal, Operaciones) para resolver necesidades de las cuentas de forma ágil y eficaz. /liliGestionar escalados y situaciones críticas que puedan afectar la relación comercial o la reputación de la cuenta. /liliImpulsar iniciativas de mejora continua en el servicio prestado a las cuentas, apoyándose en herramientas digitales y de automatización. /liliVelar por el cumplimiento de políticas internas, normativas y estándares de calidad en la gestión de cada cuenta. /li /ulpbr/ppbRequisitos /b /pulliTitulación universitaria en Administración, Comercial, Marketing, Comunicación o similar. /liliExperiencia mínima de 3 años en gestión de cuentas, desarrollo de negocio o atención a cliente en sectores de alto relacionamiento (inmobiliario, banca, seguros, servicios profesionales). /liliPerfil comercial con orientación clara al cliente y a la fidelización. /liliCapacidad para gestionar múltiples cuentas simultáneamente con atención al detalle y visión estratégica. /liliConocimiento de métricas de satisfacción y desarrollo de cuenta (NPS, retención, volumen de negocio generado). /liliHabilidades de comunicación, negociación y resolución de conflictos. /liliAlto nivel de análisis de datos y reporting para el seguimiento de la evolución de cada cuenta. /li /ulpbr/ppbCompetencias Clave /b /pulliLiderazgo en entornos exigentes /liliOrientación a resultados y calidad /liliGestión del cambio /liliCapacidad analítica /liliComunicación y negociación /liliEnfoque en experiencia de cliente /li /ulpbr/ppb¿Qué ofrecemos? /b /pulliContrato indefinido y jornada completa (L-V). /liliModalidad híbrida: 2 días de presencial y 3 en remoto. /liliAmbiente laboral joven, internacional y altamente colaborativo. /liliHorario: de 09:30 a 18:30 horas. /liliLa oportunidad de formarte y crecer en la apasionante industria del Real Estate, junto a un equipo brillante y comprometido. /li /ulpbr/ppb¿Por qué elegirnos? /b /ppValoramos el talento, el respeto y el reconocimiento. Trabajamos con transparencia. Si buscas un lugar donde tu esfuerzo y tus ideas sean valorados, esta es tu oportunidad. /ppSi te apasiona el desafío, cumples con los requisitos y quieres dar un paso más en tu carrera profesional, esperamos tu postulación. /p

Validación y control de expedientes de financiación. Perfil resolutivo, organizado y con atención al detalle. Atención telefónica orientada a cliente, enfocada en la resolución ágil de incidencias.

En dependencia de Dirección General, serás responsable de estructurar, optimizar y liderar el área de Atención al Cliente, asegurando una experiencia excelente tanto para clientes B2B como B2C y preparando la organización para su crecimiento. Con una fuerte orientación al cliente, destacas por