Atención al Cliente - PS - Zaragoza

D5 is an AI-native design visualization ecosystem that unifies real-time rendering, team collaboration, and AEC-ready assets in a single workflow. The platform supports creative professionals from AI-driven ideation through detailed visualization, enabling precise control over complex design projects. By integrating advanced AI tools into everyday workflows, D5 helps teams iterate faster and communicate design intent more effectively. The company focuses on keeping the creative process fluid and uninterrupted, empowering users to maintain an unbroken creative flow in their work. The Technical Partner Account Manager is responsible for developing new partners in the assigned European region, driving and expanding partner relationships, and establishing clear partner development plans. Crucially, this role will lead technical product demonstrations and enablement workshops for partners, working closely with the marketing team to integrate impactful go-to-market strategies. He/she will continue to support and nurture existing partnerships—including working active opportunities with them, managing the pipeline, and driving technical buy-in within the partner's customer base for D5 solutions. • Identifying and prioritizing relationships with partners that will ultimately drive increased sourced pipeline and bookings for D5., • Acting as the primary technical evangelist for the channel, conducting high-impact product live demos, and translating D5's real-time rendering value proposition to partners and enterprise architecture studios., • Ensuring effective and timely co-selling motions with our direct sales force, supporting partners during key technical evaluation and proof-of-concept (POC) stages., • Establishing yourself as the point person for day-to-day account management inquiries and performance concerns, ensuring ongoing business and technical enablement of our solutions., • Modeling exceptional partner account management that delivers sales and service excellence., • Driving the growth and development of mutually beneficial working relationships with account teams and key internal partners, leveraging work from and collaborating with other teams., • 2+ years of proven track record in building alliance partner programs or channel sales within software markets, with a strong preference for the AEC (Architecture, Engineering, Construction) or 3D visualization/rendering market., • Successful track record of exceeding business development, enablement, and booking goals., • Tech-savvy with a solid understanding of 3D/AEC design workflows. Hands-on experience with mainstream design software (e.g., SketchUp, Rhino, Revit, Archicad) or rendering tools is highly desirable., • Experience in personally managing end-to-end partner enablement plans, encompassing both commercial business development and technical product training/knowledge transfer., • Experience working collaboratively with internal direct sales, marketing, and product teams to successfully close complex deals., • Ability to develop with partners a quantifiable business case that drives the partner's investment of both time and money., • Ability to build strong relationships with senior executives and owners within the partner community., • Exceptional communicator and listener, highly empathetic to partner and designer needs, with the ability to bridge the gap between business value and technical features., • Ability to handle multiple tasks simultaneously and prioritize accordingly. #J-18808-Ljbffr

Groupe SAICA busca un gerente de Servicio al Cliente para liderar el equipo regional en Zaragoza.Reportarás a la dirección y trabajarás con Comercial, Logística y Planificación para garantizar entregas puntuales y satisfacción de clientes.Se requiere experiencia en servicio al cliente y/o cade

Zaragoza, AR, ES – Full time on site. • Lead the regional Customer Service team, driving priorities, performance and people development., • Ensure SLA, efficiency and customer satisfaction targets aligned with business priorities., • Serve as the main contact for Commercial teams and customers, ensuring effective communication and issue resolution., • Oversee customer portfolio management, including orders, deliveries, stock monitoring and replenishment., • Foster cross-functional collaboration with Supply Planning, Logistics and Commercial teams., • Align customer requirements with production constraints, stock availability and delivery performance., • Monitor customer stock, forecasts and VMI processes, ensuring timely adjustments and safety stock updates., • Lead service improvement projects, including VMI, SLA compliance, service optimisation and efficiency initiatives., • Drive analyses and action plans on service issues, stock deviations, complaints, transport constraints and planning improvements., • Ensure master data quality and system maintenance for the assigned region., • Track and report operational KPIs, leading corrective actions when needed., • University Degree in Supply Chain, Logistics, Engineering, Business Administration, Economics or equivalent., • 5-8 years of experience in Customer Service, Supply Chain, Logistics or a similar position within an industrial/manufacturing environment., • Experiencia laboral: Customer Service., • Tipo de empleado: Regular., • High written and spoken Spanish and English (C1). Al unirte al Grupo Saica, eliges más que un trabajo: eliges una carrera con propósito que se alinea con tus valores. Compañeros comprometidos para construir un futuro sostenible, haciendo una contribución significativa a nuestro mundo. El Grupo Saica está comprometido con la Prevención de Riesgos Laborales de sus trabajadores y empresas colaboradoras, el Medio Ambiente, la Calidad de sus productos y servicios y la Igualdad de Oportunidades entre hombres y mujeres. En nuestro trabajo buscamos el equilibrio entre la vida profesional y personal. #J-18808-Ljbffr

Únete a Saica Paper, división del Grupo Saica, donde la innovación y la tecnología de vanguardia nos permiten fabricar papeles 100% reciclados y reciclables. En el Grupo Saica, hemos integrado la economía circular en nuestro modelo de negocio, apostando por la sostenibilidad como motor para alcanzar un modelo de producción más responsable. En Saica Paper, ¡serás parte del círculo! Para ello, creemos en el talento, el crecimiento profesional y el impacto positivo en el mundo. Si buscas un entorno dinámico donde cada día es una oportunidad para innovar y crear un mundo mejor ¡El Grupo Saica es tu sitio! Spain Customer Service Manager • Lead the regional Customer Service team, driving priorities, performance and people development., • Ensure SLA, efficiency and customer satisfaction targets aligned with business priorities., • Serve as the main contact for Commercial teams and customers, ensuring effective communication and issue resolution., • Oversee customer portfolio management, including orders, deliveries, stock monitoring and replenishment., • Foster cross-functional collaboration with Supply Planning, Logistics and Commercial teams., • Align customer requirements with production constraints, stock availability and delivery performance., • Monitor customer stock, forecasts and VMI processes, ensuring timely adjustments and safety stock updates., • Lead service improvement projects, including VMI, SLA compliance, service optimisation and efficiency initiatives., • Drive analyses and action plans on service issues, stock deviations, complaints, transport constraints and planning improvements., • Ensure master data quality and system maintenance for the assigned region., • Track and report operational KPIs, leading corrective actions when needed. Mandatory: University Degree in Supply Chain, Logistics, Engineering, Business Administration, Economics or equivalent. Mandatory: 5-8 years of experience in Customer Service, Supply Chain, Logistics or a similar position within an industrial/manufacturing environment. Mandatory: High written and spoken Spanish and English (C1) Customer Service Bachelor's Degree: Business Administration/Management (obligatorio) Regular Al unirte al Grupo Saica, eliges más que un trabajo: eliges una carrera con propósito que se alinea con tus valores. Colaborarás con personas comprometidas para construir un futuro sostenible, haciendo una contribución significativa a nuestro mundo. El Grupo Saica está comprometido con la Prevención de Riesgos Laborales de sus trabajadores y empresas colaboradoras, el Medio Ambiente, la Calidad de sus productos y servicios y la Igualdad de Oportunidades entre hombres y mujeres. En nuestro trabajo buscamos el equilibrio entre la vida profesional y personal. Todos los CVs recibidos serán tratados de acuerdo a la legislación de Protección de Datos de Carácter Personal y serán archivados salvo que el candidato manifieste por escrito su derecho de cancelación o rectificación. #J-18808-Ljbffr

Únete a Saica Paper, división del Grupo Saica, donde la innovación y la tecnología de vanguardia nos permiten fabricar papeles 100% reciclados y reciclables.En el Grupo Saica, hemos integrado la economía circular en nuestro modelo de negocio, apostando por la sostenibilidad como motor para alcanzar un modelo de producción más responsable. En Saica Paper, ¡serás parte del círculo! Para ello, creemos en el talento, el crecimiento profesional y el impacto positivo en el mundo. Si buscas un entorno dinámico donde cada día es una oportunidad para innovar y crear un mundo mejor ¡El Grupo Saica es tu sitio!Puesto:Customer Service ManagerDescripción del puesto:TASKS/DUTIES/RESPONSIBILITIES:Lead the regional Customer Service team, driving priorities, performance and people development.Ensure SLA, efficiency and customer satisfaction targets aligned with business priorities.Serve as the main contact for Commercial teams and customers, ensuring effective communication and issue resolution.Oversee customer portfolio management, including orders, deliveries, stock monitoring and replenishment.Foster cross-functional collaboration with Supply Planning, Logistics and Commercial teams.Align customer requirements with production constraints, stock availability and delivery performance.Monitor customer stock, forecasts and VMI processes, ensuring timely adjustments and safety stock updates.Lead service improvement projects, including VMI, SLA compliance, service optimisation and efficiency initiatives.Drive analyses and action plans on service issues, stock deviations, complaints, transport constraints and planning improvements.Ensure master data quality and system maintenance for the assigned region.Track and report operational KPIs, leading corrective actions when needed.ACADEMIC QUALIFICATION/ OTHER TRAINNING:Mandatory : University Degree in Supply Chain, Logistics, Engineering, Business Administration, Economics or equivalent.EXPERIENCE:Mandatory: 5-8 years of experience in Customer Service, Supply Chain, Logistics or a similar position within an industrial/manufacturing environment.LANGUAGE SKILLS:Mandatory: High written and spoken Spanish and English (C1)As part of this recruitment process, please be informed that the initial assessment of applications will be carried out in collaboration with Ayanet , a specialized recruitment and talent acquisition firm.By submitting your application for this position, you expressly consent to the processing of your personal data and to the sharing of your CV with Ayanet solely for the purpose of managing your participation in the recruitment process.Ayanet will act as a collaborating entity and will ensure full compliance with the applicable data protection regulations, including Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights.Experiencia laboral:Customer ServiceEstudios:Bachelor's Degree: Business Administration/Management (obligatorio)Tipo de empleado:Regular¿Por qué elegirnos?Al unirte al Grupo Saica, eliges más que un trabajo: eliges una carrera con propósito que se alinea con tus valores. Colaborarás con personas comprometidas para construir un futuro sostenible, haciendo una contribución significativa a nuestro mundo.El Grupo Saica está comprometido con la Prevención de Riesgos Laborales de sus trabajadores y empresas colaboradoras, el Medio Ambiente, la Calidad de sus productos y servicios y la Igualdad de Oportunidades entre hombres y mujeres. En nuestro trabajo buscamos el equilibrio entre la vida profesional y personal.Todos los CVs recibidos serán tratados de acuerdo a la legislación de Protección de Datos de Carácter Personal y serán archivados salvo que el candidato manifieste por escrito su derecho de cancelación o rectificación. #J-18808-Ljbffr

Experiencia previa como recepcionista de hotel. Quieres unirte a la Industria de la Felicidad? Buscamos a un/a Recepcionista para nuestro Hotel 4* Exe Boston ubicado en Zaragoza.