Events & Groups Executive
hace 18 horas
Madrid
About the Role Fixed Term Contract Osaka Madrid Osaka Nikkei is looking for an Events & Groups Executive to join our Madrid team. In this role, you will manage the sale and coordination of groups and events for the restaurant, ensuring flawless execution, outstanding customer satisfaction, and the development of new business opportunities — all in line with our brand's service and quality standards. Key Responsibilities • Act as the main point of contact for clients, agencies, and external event planners, managing the full coordination of groups and corporate, social, and MICE events, • Identify and secure new business opportunities — directly and through strategic alliances with hotels, banks, and other partners — while growing and maintaining the client portfolio, • Prepare budgets, commercial proposals, and tailored contracts for each event, negotiating with suppliers to secure the best terms through to closing, • Handle commercial visits and meetings with prospective clients, presenting the venue and gastronomic offering, • Coordinate event logistics and execution with kitchen, front-of-house, and management teams (service orders, menus, setup, and specific requirements), ensuring compliance with brand and service standards, • Oversee events on the day, resolving incidents swiftly in coordination with suppliers and internal teams, • Manage administrative closeout (invoicing, satisfaction surveys) and prepare monthly results and sales forecast reports, • Analyze competitors and identify upselling and cross-selling opportunities, building long-term client and referral relationships What We're Looking For • Training in Protocol and Event Management, Hotel and Restaurant Management, Tourism, or related fields, • Knowledge of the restaurant industry and the MICE segment, with strong organizational, planning, and multitasking skills, • 2+ years of experience in Groups & Events, MICE, or Sales within premium/luxury restaurants, hotels, or private clubs, • Experience working with corporate clients, agencies, DMCs, and/or event organizers, • Google Workspace proficiency; experience with SevenRooms or similar reservation platforms is a plus, • Fluent Spanish and English (C1); a third language is a plus, • Availability to work flexible hours, including weekends and event-based shifts Ready to bring your energy and expertise to Osaka Madrid? Apply today and become part of our team!
RRHH E.Activo hace 4 horas
