Auditor/a Mystery Shopper ( dias sueltos) Vitoria-Gasteiz - TEMPS MULTIWORK - Donostia / San Sebastián

About Us: La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes. INFINNI is building the infrastructure that powers the creator economy. We're a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We're here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We're a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You'll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you'll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What's in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. xcskxlj Join us in delivering exceptional support to our Infinni platform users!

Field Service Specialist for Surgical Robotics Dé el siguiente paso en su carrera profesional ahora: desplácese hacia abajo para leer la descripción completa del puesto y envíe su solicitud. General information: At Cyber Surgery, we develop advanced robotic technology that helps improve surgical precision and patients’ quality of life. Our purpose is clear: to make surgery more efficient, accessible, and safe by putting innovation at the service of healthcare professionals. We are looking for someone with a passion for technology, problem-solving, and customer relations to join our team as a Field Service Specialist. You will play a key role in ensuring that our robotic systems operate at the highest quality and reliability standards, and support hospitals and healthcare professionals in using technology that is changing medicine. If you are motivated by robotics, travel, tackling technical challenges, and being part of an innovative, fast-growing company, this could be your next opportunity. What will your role be? You will join the Operations team and be responsible for directly carrying out technical activities related to the lifecycle of our products. This role is designed to work closely with the production technician to provide mutual coverage during peak workloads, absences, and specific business needs. This prevents either role from depending on a single person. Objectives You will be responsible for: Technical interventions and support • Installing, configuring and commissioning robotic assistants at customer sites., • Performing preventive and corrective maintenance and identifying and resolving hardware and software issues., • Handling technical inquiries by telephone or remotely, diagnosing problems and providing effective solutions., • Participate in the on-call rotation to handle customer or internal team inquiries and incidents outside normal working hours, as required by business needs. Production support (operational flexibility) • Taking on product assembly and integration tasks as needed, such as during production overloads, temporary shortages of shop-floor resources, or the absence of the production technician., • Become familiar with shop-floor assembly processes, procedures, and work instructions so you can perform these tasks without a significant learning curve., • Coordinate with the production manager to appropriately prioritize field support needs and shop floor requirements at any given time. Participate in improvements and testing • Collaborating on the development of new products by providing technical feedback from a field service perspective, as well as from assembly experience, when appropriate., • Participate in the assembly and testing of new products, as well as hardware and software versions, before launch. Requirements • Technical education in electricity, electronics, robotics, mechatronics, or a related field (e.g., engineering degree or higher vocational training qualification)., • Previous experience in technical assistance, maintenance of electronic equipment, or field technical support., • Experience with or knowledge of electronic or robotic product assembly/integration processes is preferred., • Experience with programmable logic controllers, particularly Beckhoff, is preferred., • Ability to work independently and solve problems, as well as professional customer-facing skills., • Willingness to take on tasks beyond the scope of the role depending on the company’s operational needs., • Availability to travel mainly within Spain and across Europe (approximately 25% of the time, usually on weekdays and for short trips)., • Fluency in English. Minimum B2 level. ASAP What we offer • €35,000-€40,000 gross per year, depending on experience and the value you brought to the role., • Private medical insurance., • Company contribution to a pension plan., • Immediate incorporation into a biotechnology project with a genuine purpose and impact on society. Location Primary location: Once operations begin in Hernani: Akarregi 2C. 20120 Hernani. Why Cyber Surgery? Cyber Surgery is an advanced robotic surgery company comprised of a passionate team with a shared goal: to optimize robotic surgery. We offer your: • The opportunity to join a young, dynamic and innovative company., • The chance to be part of a development team at the forefront of innovation, working to improve surgical processes and patients’ quality of life., • Personal and professional growth through training in different fields., • A multidisciplinary team., • An exceptional work environment. Data controller: Cyber Surgery S.L. Purpose: To manage job offers. Legitimation: Your consent to the processing of personal data. Recipients: Your data will be stored by Cyber Surgery S.L. according to the Data Protection Act and in accordance with our Privacy Policy. Rights: You have the right to access, rectify and delete your data. xcskxlj Further information: Further detailed information on Data Protection can be found in the Privacy Policy. #J-18808-Ljbffr

INFINNI is building the infrastructure that powers the creator economy.We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the softw

INFINNI is building the infrastructure that powers the creator economy.We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the softw

Estamos en búsqueda de una persona responsable y con disponibilidad para trabajar en el turno de noche como auxiliar de servicios. Turno fijo de noche con los descansos legales. Verificación del cierre de accesos y sistemas de seguridad.

Dyneff España busca Expendedor/a Vendedor/a Gasolinera para trabajar en Ribera Baja (Arasur).

Ormazabal busca gestionar la atención al cliente dentro de la cadena de suministro, trabajando en contacto directo con mercados y unidades productivas para prever y analizar el negocio, además de generar indicadores y reportes. Se valora Ingeniería Técnica o Superior Industrial, 3–5 años en g

Te apasiona el contacto con cliente dentro de la cadena de suministro y buscas un lugar donde tu trabajo tenga impacto real?.Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción.En Ormazabal no solo trabaja