Application Production Support
hace 4 días
Tarragona
At ASTEK Iberia, we are looking for a Application Production Support to join a leading company in the banking sector. You will play a key role in ensuring system stability, maintenance, and continuous improvement of critical banking systems. ¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan. Main responsibilities: • Production support for core banking applications / Application maintenance (corrective and evolutive)., • Deployments and testing for new projects., • Obsolescence management and patching activities., • Handling user requests and internal client support., • Supporting both On-Premises solutions and third-party SaaS solutions., • Answering product-related queries, including: Product usage and design, Configuration, Software updates, Third-party integrations, • Managing tickets via ServiceNow and JIRA., • Working under ITIL methodology and ensuring SLA compliance., • Performance tuning and root cause analysis. Technical Environment • Operating Systems: Windows Server / Linux, • Databases: SQL / Oracle, • Tools & Technologies: ServiceNow, Jira, DynaTrace, PowerShell, Autosys, CyberArk, Citrix, HVD, • Collaboration tools: Teams / Outlook Who are you? • 3–5 years of experience in Production/Application Support., • Experience in banking or critical environments (highly valued)., • Solid knowledge of: SQL / Oracle (basic-to-intermediate DBA level), Windows & Linux Servers, • ITIL framework: Experience working with SLAs., • Good level of english., • Availability to go one day a week to the offices located in Madrid. Who are we? Since 2015, Astek Iberia has been accompanying its customers in their development throughout Spain (Madrid, Barcelona, Valencia, Basque Country, Andalusia, Galicia, etc.). Founded in France in 1988, Astek is a global player in engineering and technology consulting, present in five continents and 25 countries. With expertise in a wide range of industrial and service sectors, Astek is an essential partner, supporting its customers in an intelligent deployment of their products and services, and in the implementation of their digital transformation. Today we are more than 8,000 employees, committed every day to promote the complementarity between digital technologies and complex systems engineering. Our style is to have flexible schedules and highly value the well-being of our employees. Why join us? You will grow professionally in a company in constant development and evolution. You will benefit from a personalized follow-up of your professional projects as close as possible to your ambitions. You will make a real contribution to the company's development in real time. You will enjoy 23 days of vacation (in addition to holidays) that you will be able to choose whenever you want. You will join our team: diverse, multicultural and constantly growing. You will have days full of good energy and good atmosphere. ...although you still have a lot to discover! Shall we meet? xcskxlj If you want to participate in the process, apply from here attaching your CV (in English) as detailed as possible and we will tell you more.
18 Carrer Rovira i Virgili, 43002, Tarragona
