Business Manager - Cabana by Mesa - Teulada

Job description Business Manager
Purpose of the position
The business manager is ultimately responsible for the day-to-day management and overall operational, commercial, personnel, and financial management of the hospitality business. They ensure an optimal guest experience, profitable operations, and a motivated team.

Tasks and responsibilities

Operational management
·      Managing and coordinating daily operations on the floor and behind the scenes.
·      Monitoring service quality, guest satisfaction, and hygiene standards (HACCP).
·      Optimizing work processes and efficiency.
·      Ensuring compliance with laws and regulations (labor, safety, and alcohol regulations).
·      Resolving operational issues and handling complaints.

Financial mangement
·      Ultimately responsible for cash management and daily closing.
·      Developing, monitoring, and analyzing budgets and sales targets.
·      Cost control (purchasing, personnel costs, loss, energy, etc.).
·      Analyzing margins and managing returns.
·      Inventory management and purchasing planning.
·      Reporting financial results to the owner/management.
·      Identifying deviations and taking corrective action.

Human Resources Management
·      Recruiting and selecting new employees.
·      Developing staff planning and schedules.
·      Managing, coaching, and motivating the team.
·      Conducting performance and assessment interviews.
·      Absenteeism management and follow-up personnel files.
·      Providing training and development.
·      Creating a positive and professional work culture.

Commercial & Guest Experience
·      Ensuring a high level of service and hospitality.
·      Identifying commercial opportunities and revenue-boosting activities.
·      Contributing to marketing, events, and promotions.
·      Monitoring the business's image, concept, and brand experience.

Administration & Reporting
·      Preparing management reports.
·      Maintaining personnel records.
·      Reviewing invoices and supplier contracts.
·      Collaborating with the bookkeeper/accountant.

Authorities
·      Decision-making authority regarding daily operations.
·      Approving orders and expenditures within budget.
·      Hiring and firing staff (in consultation with management).
·      Implementing operational improvements.

Competencies
·      Leadership
·      Communication skills
·      Results-oriented
·      Guest-oriented
·      Planning and organizational skills
·      Problem-solving skills
·      Entrepreneurship

Job Requirements
·      MBO+/HBO work and thinking level (preferably hospitality/management)
·      Demonstrable leadership experience in the hospitality industry
·      Strong financial and business acumen
·      Knowledge of laws and regulations and HACCP
·      Stress-resistant and solution-oriented
·      Flexible availability (evenings, weekends, holidays)