charcutero/a - BODEGAS GARGALLO - València

This role is part of our Customer Service Overseas team and focuses on supporting international customers through efficient communication, accurate order handling, and prompt issue resolution.Based in Valencia, the new colleague will ensure smooth coordination with global partners, contribute to a p

Client Service Manager - AIFMApplylocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR-0024771FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market. We invest in our people, enabling you to develop your skills and build on your experience. If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.# Job specification• Work proactively on a portfolio of clients to support the daily activities of the funds under management;• Act as main point of contact for the clients for day-to-day activities and resolution of any fund-related queries;• Set-up and lead AIFM service review calls with clients to maintain a strong relationship;• Establish and maintain excellent relationships with each of the fund delegates including portfolio managers, investment advisors, administrators and depositaries, including participation of service provider quality calls;• Ensure compliance with internal and external processes;• Maintain the Fund corporate calendar and monitor compliance with deadlines according to Fund corporate calendar and internal procedures;• Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information;• Ensue all funds have up-to-date policies and procedures that reflect on-going regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum.• Prepare the Operating Memorandum and coordinate internal and external review of such document;• Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information;• Ensure all investor subscription documents incl. side letters are saved on client folder;• Manage investors side letter matrix and resolve any gaps on responsible parties or approaching deadline;• Where FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting Agenda;• Present AIFM report in the Board Meeting;• Ensure coordination and review of fund financial reports and long form reports;• Preparation of reports for Senior Management Committee (Conducting Officers), Board of Directors of the Fund/Management Company;• Prepare cash payment instructions for review and signature by the Client Service Manager;• Upload investor reports and target fund documentation to the investor portal; • Preparation of presentation materials for physical client visits;• Calculate and review client fees, create invoices and manage timely payment; • Identify opportunities to enhance the client relationship;• Support with ad hoc projects.# Skills Required:• Academic degree, preferably in Finance or Economics;• Experience in the financial sector is of advantage;• Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions;• Strong commercial awareness, analytical and communications skills;• Good working knowledge in MS Office suite;• Fluent in English with excellent written and oral communication skills.# What you will get in return• A genuinely unique opportunity to be part of an expanding large global business;• A friendly, co-operative and supportive environment;• Training and development opportunities.As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs. #J-18808-Ljbffr

En dependencia del área de Marketing, buscamos incorporar un/a Customer Experience & CRM Manager para liderar la estrategia de fidelización y optimización de la experiencia de cliente en España y Portugal. El puesto tiene como objetivo principal incrementar la recurrencia, la retención y el valor del cliente, utilizando el CRM como herramienta estratégica para el análisis del comportamiento, la identificación de oportunidades y la activación de acciones de impacto real en negocio. Se trata de un rol con fuerte orientación analítica y de negocio, enfocado en la parte baja del embudo de conversión y en la mejora continua de la experiencia de clientes actuales. • Analizar el comportamiento de los clientes a lo largo de su ciclo de vida, con foco en recurrencia y fidelización., • Diseñar, activar y optimizar estrategias de retención basadas en datos., • Transformar la información del CRM en insights accionables para negocio, marketing y operaciones., • Liderar la estrategia de CRM y sus principales palancas de conversión (email marketing, SMS, WhatsApp, recordatorios, etc.)., • Definir, monitorizar y reportar KPIs clave de la parte baja del embudo (retención, frecuencia, abandono, LTV, satisfacción)., • Impulsar la estrategia de captación, análisis y gestión de reseñas en Google como elemento clave de experiencia, reputación y fidelización., • Detectar puntos de fricción en la experiencia del cliente y proponer mejoras basadas en evidencia., • Colaborar de forma transversal con Marketing, Contact Center y Operaciones para asegurar la correcta ejecución de las iniciativas., • Medir el impacto de las acciones implementadas y optimizarlas en función de resultados., • Garantizar la calidad, coherencia y buen uso del dato dentro del CRM., • Experiencia previa trabajando con CRM y datos de cliente, preferiblemente en sectores como salud, retail, telco o seguros., • Conocimiento de métricas de fidelización, retención y valor de cliente., • Capacidad para analizar información y convertirla en decisiones prácticas orientadas a negocio., • Experiencia en entornos colaborativos y con equipos transversales., • Se valorará experiencia en entornos multi-centro, servicios o modelos de negocio con recurrencia., • Perfil analítico, estructurado y orientado a resultados., • Mentalidad práctica y foco en impacto real., • Capacidad crítica y criterio para priorizar., • Comodidad en entornos de cambio y construcción., • Salario competitivo fijo + bonus variable por objetivos., • Flexibilidad horaria y opción de teletrabajo., • Beneficios corporativos IVCE., • Desarrollo profesional continuo en un entorno dinámico, colaborativo y con propósito. ¿Te interesa formar parte de IVC Evidensia? Inscríbete a través de nuestra web. ¡Te esperamos! #J-18808-Ljbffr

¿Te gustaría formar parte de un proyecto en crecimiento dentro de un modelo de negocio innovador y orientado a la calidad? Si cuentas con experiencia en atención al cliente y te apasiona el trato con personas, ¡queremos conocerte! Buscamos incorporar un/a Recepcionista apartamentos turísticos turno noche con inglés para gestionar alojamientos turísticos y de media estancia en el centro de Valencia. Funciones principales: -Gestión integral de reservas a través de diferentes canales (directos, OTAs y otros intermediarios) -Coordinación y seguimiento de check-in y check-out online -Atención al cliente, tanto presencial como telefónica y digital, garantizando una excelente experiencia -Resolución de incidencias durante la estancia de los huéspedes -Gestión de facturación, cobros y control de pagos Comunicación con agencias de viajes y plataformas externas -Apoyo en la gestión comercial, incluyendo atención a visitas y potenciales clientes -Supervisión del correcto funcionamiento de los alojamientos y coordinación con otros departamentos En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas Requisitos -Experiencia previa como recepcionista en alojamientos turísticos (imprescindible) -Nivel alto de inglés (se valorarán otros idiomas) -Residencia en Valencia o alrededores (valorable) -Persona organizada, resolutiva y con orientación al cliente ¿Qué ofrecemos? -Contratación indefinida y directamente con la empresa cliente -Proyecto estable dentro de una compañía en expansión -Jornada completa en turnos rotativos de mañana y tarde (con una media de 3 noches al mes) -Horario: mañanas: 23h a 7h -Salario: 20.193 € brutos anuales + plus nocturnidad -Incorporación inmediata -Ubicación: Valencia centro

RECEPCIONISTA / AUXILIAR ADMINISTRATIVO/A UBICACIÓN &BULL, VALENCIA. REQUISITOS &BULL, DISCAPACIDAD O INCAPACIDAD. &BULL, EXPERIENCIA PREVIA EN PUESTOS DE RECEPCIÓN O ADMINISTRACIÓN. &BULL, CONOCIMIENTOS DE FACTURACIÓN. &BULL, CONOCIMIENTOS EN GESTIÓN Y TRAMITACIÓN DE PEDIDOS. &BULL, MANEJO DE MICROSOFT OFFICE. &BULL, BUENAS HABILIDADES DE ATENCIÓN AL PÚBLICO. &BULL, ORGANIZACIÓN Y CAPACIDAD PARA REALIZAR DIFERENTES TAREAS ADMINISTRATIVAS. FUNCIONES &BULL, ATENCIÓN Y RECEPCIÓN DE VISITAS. &BULL, ATENCIÓN TELEFÓNICA Y GESTIÓN DE LLAMADAS. &BULL, GESTIÓN DE FACTURACIÓN. &BULL, TRAMITACIÓN Y SEGUIMIENTO DE PEDIDOS. CONDICIONES &BULL, JORNADA PARCIAL DE MAÑANAS. &BULL, CONTRATO TEMPORAL DE 1 AÑO. &BULL, SALARIO SEGÚN CONVENIO. Datos de contacto: CÓDIGO DE OFERTA: 102026572671 Si está inscrito en LABORA, tiene que dirigirse al portal Punt LABORA (https://puntlabora.gva.es/puntlabora?app=ofertas-consultar&cod1=707983&cod2=0&t=EMP&lang=es). Si reside fuera de la Comunidad Valenciana, puede postularse enviando su currículo al correo electrónico laboraespaiempresesofertas@gva.es especificando en el correo su número de DNI/NIE y el número de la oferta 707983-0 como referencia.

Description Experience the power of a game-changing career Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the automotive industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: - Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise -Escalate potential service issues - Guide customers through the claims process - Monitor and report on customer service performance - Keep up to date with all the latest products, processes and policy changes Requirements Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are proficient or bilingual in Dutch plus an advanced level English - Have good disposition to work in a customer service environment - Have customer care skills – ability to listen to and understand the customers’ need - Can take ownership of, and progress calls to resolution or to escalate call to resolution It will be a plus if you have: - Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. Offer What’s in it for you - 39 hours/week permanent contract: Monday to Friday: from 08:30 to 17:30- Salary 23,900 euros gross/year + a bonus of up to 1,200 euros gross/year - Central office location in either Barcelona - Full paid training on the company and the project you'll be working on - Career development programs and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.