Conversational AI Delivery Manager
hace 13 horas
Murcia
Who we are IAG France is a consulting firm operating at the intersection of AI, data platforms, industrial systems, and complex architectures. We support large enterprises and mid-sized companies on high-impact transformation programs: AI-driven products, intelligent automation, data platforms, and next-generation systems. Our approach is simple: • Understand complex environments, • Deliver, not just advise You will work on advanced use cases involving: LLMs, Agentic AI, chatbots, voicebots, and conversational interfaces at scale. Your Responsibilities • Lead end-to-end delivery of Conversational AI projects, • Define and drive project roadmap, priorities, and execution strategy, • Coordinate cross-functional teams: AI Engineers, Designers, Product, Business stakeholders, • Act as the main client-facing contact on delivery topics, • Ensure alignment with technical constraints, quality standards, and SLAs, • Monitor KPIs, performance, and delivery health, • Identify risks and drive mitigation strategies, • Lead client rituals: weekly reviews, demos, retrospectives, • Translate business needs into clear, actionable plans, • Drive continuous improvement and scalability of AI systems, • Support backlog prioritization and Agile execution, • Proven experience delivering LLM / Agentic AI / Conversational AI projects, • Strong understanding of chatbots, voicebots, NLU, STT/TTS ecosystems, • Experience in client-facing delivery roles, • Strong command of Agile / Scrum methodologies, • Excellent communication and leadership skills, • Ability to manage complex, high-stakes environments, • Data-driven mindset, • Additional EU language (French, German...), • Experience with tools like Jira, Smartsheet, • Strong interest in AI innovation and emerging technologiesWhy join us?, • Work on cutting-edge AI systems (LLM, Agentic AI), • Be part of real-world delivery, not just strategy, • High exposure to complex, large-scale environments, • Join a team with a strong innovation & builder mindset