Collections Associate
10 days ago
Alcobendas
Collections Associate Richardson RFPD, an Arrow company, is highly specialized in RF, Wireless, IoT and Power Technologies products. Richardson has a rich history in distribution of electronic components in 35 locations across the globe. We are the leader in helping customers design-in the latest products and most innovative technology from the market. Find more information about us on our page: ___ As a Collections Associate professional, you will join our Spain-based sales team at Richardson RFPD. This position plays a key role in contributing to efficient cash flow and working capital management by driving timely collections, resolving billing issues, and supporting credit-related activities. English is crucial for this position. This is an excellent opportunity for a junior or early-career professional with a background in Business Administration, Finance, or Accounting who is looking to develop within a global organization. This role is open to: • Hybrid work from Madrid (2 days in the office, 3 days remote) Key Responsibilities • Manage customer collections activities by proactively contacting accounts with outstanding balances and negotiating payment arrangements, • Take ownership of large and strategic customer accounts, ensuring timely follow-up and resolution of urgent cases, • Build and maintain strong relationships with customers to understand their needs and resolve payment-related issues effectively, • Handle payment claims and disputes as a core responsibility, ensuring accurate and timely resolution, • Review and release pending sales orders, coordinating closely with Sales teams and customers, • Perform credit reviews for new and existing customers and recommend appropriate credit limits, • Monitor customer accounts to identify opportunities for credit line increases and flag potential credit risks, • Investigate and resolve outstanding credit and billing issues, collaborating cross-functionally with internal stakeholders, • Support invoice management and processing, including manual uploads in customer-specific systems (e.g., INDRA), • Partner with Customer Service to resolve billing discrepancies, delivery documentation issues, and customer queries, • Collaborate with international teams (including US-based credit teams) and local vendors regarding payments, supplies, and expenses, • Ensure accurate and timely updates in internal systems and tools Daily Activities • Collections and customer follow-ups, • Invoice processing and uploads, including customer-specific platforms, • Ongoing communication with customers, Sales, and internal teams, • Monitoring and prioritizing high-risk and urgent accounts, • Supporting issue resolution related to billing, documentation, and payments Candidate Profile • Bachelor’s degree in Business Administration, Finance, Accounting, or a related field, • Previous experience in collections, finance, or administrative roles is an advantage (This role is open to junior candidates as well), • Strong analytical and numerical skills with attention to detail, • Solid organizational skills and ability to manage multiple priorities, • Proactive mindset with strong problem-solving capabilities, • English: Fluent / near-native (mandatory), • Spanish: Native What We Offer • Hybrid work model (2 days in the office, 3 days remote), • Opportunity to work in a global, multicultural environment, • Exposure to international stakeholders and processes, • Career development opportunities within finance and credit management, • Dynamic and collaborative team culturePrincipio del formulario Richardson RFPD is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are empowered and respected. Interested? We’d love to hear from you. Apply today and join our growing team! #LI-AZ1 ES-Alcobendas, Spain (Avenida de Europa) Full time Accounting/Finance
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