Community manager

About the job Job Number 24173295 Job Category Sales & Marketing Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for proactively soliciting and managing group and transient sales opportunities. Manages the hotel’s segment sales effort. Actively up-sells each business opportunity to maximize revenue opportunity. Manages daily activities related to group and transient sales objectives. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels (e.g., territory sales, company sales) to ensure group and transient sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group and transient sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Conducting Daily Sales Activities that Achieve Department Goals • Responds to incoming group and transient opportunities for the property that are outside parameters of the . • Manages departmental budget, including group and transient sales. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Uses sales resources and administrative/support staff effectively. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Conducts data analysis and sharing of information on market conditions, competitors, client and industry changes, economic forecasts and trends. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new group and transient business to achieve personal and property revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the property based on market conditions and property needs. • Monitors same day selling procedures to maximize room revenue and control property occupancy. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. • Maximizes total hotel revenue by working closely with Rooms and Catering departments. Providing Exceptional Customer Service to all Guests and Customers • Supports customer loyalty to company by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports customer service standards and property’s brand standards. • Provides excellent customer service consistent with the daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to company. Additional Sales and Marketing Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Participates in and practices daily service basics of the brand. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Marketing About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

Somos una estética dedicada al cuidado facial, de cejas y pestañas, y estamos buscando una estudiante interesada por el Community Manager, que apoye la gestión de nuestras redes sociales y presencia digital. Responsabilidades: - Crear, planificar y gestionar contenido para nuestras redes sociales (Instagram, TikTok, Facebook, etc) - Interactuar con nuestra comunidad online, respondiendo a mensajes y consultas. - Grabar y editar fotos y videos para generar contenido visual atractivo y de calidad. - Monitorizar las tendencias del sector para proponer mejoras y estrategias innovadoras. - Llevar adelante análisis y seguimientos de métricas para optimizar el rendimiento de las publicaciones. Requisitos: Si eres estudiante de marketing, comunicación, periodismo, publicidad o similar, te interesa el mundo de la estetica y tienes conocimientos básicos de herramientas de gestión de redes sociales, ¡te estamos buscando! Requisitos deseables: - Habilidades en la creación de contenido multimedia (fotografía y video) serán altamente valoradas. - Capacidad de redacción y creatividad para generar contenido atractivo y adecuado al tono de la marca. - Facilidad para la comunicación y el trato con el público online. - Valorable experiencia previa en gestión de redes sociales (aunque no es imprescindible). Localidad: Barcelona, España Jornada: Presencial por las mañanas. Contrato: Convenio de Prácticas para estudiantes. Remuneración: A convenir

Job Number 24155085 Job Category Sales & Marketing Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The Marketing Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. The Marketing Manager helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. CORE RESPONSIBILITES Plans & executes annual marketing plan to budget, in consultation with the Marketing leader, Sales leader, Operations leaders, HR Leader and cluster marketing and ecommerce teams. Represent the brand in all marketing activities in Hotel Arts Barcelona and Marriott International’s core values and corporate strategies, with support from the DOM. Create, develop and implement the Hotel’s on and offline marketing strategies to drive demand and awareness for the different segments. Verify that the Hotel’s owned (websites, social media) and earned (OTA’s, Consortias, third parties) channels are updated on a regular basis always in collaboration with the MI Digital Field Marketing Hub. Maintains frequent, active engagement with Digital Field Marketing Hub to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. Works closely with the Director of Marketing to plan, direct and coordinate the digital paid media strategy on a weekly basis for Rooms segment in collaboration with the MI DFM Hub and third party agencies. Defines and executes the yearly Social Media strategy, organic and paid, for the Hotel. 24/7 community management in collaboration with the Marketing Executive (Instagram mainly). Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups Drives the content creation plan for the property for all digital channels, from the strategy to the tactics and execution. Active participation in idea generation towards enhancing the properties overall positioning. Attend all relevant meetings, ensuring active participation, timely follow up on action items and pro-active dissemination of relevant communication points back to the department. Execute promotions targeting the hotel’s various market segments, where required in collaboration with the Sales team. Be an early adopter and champion for innovation, to deliver results, channel engagement and enhanced guest experience. Establish and maintain strong working relationships with partners, suppliers, and vendors. Promote awareness of brand image internally and externally. Monitors strategy results and business goals on an ongoing basis, exercising critical and analytical thinking of results. Schedules and leads monthly meetings with the Director of Marketing to communicate results, provide insights and answers questions about hotel digital performance. CANDIDATE PROFILE Education & Experience Required: 4-year bachelor's degree in Marketing, Digital Marketing, Business Administration, or related major; 1-year experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred. OR 2-year degree from an accredited university in Marketing, Digital Marketing, Business Administration or related major and 4 years’ experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred. Hard & Soft skills Required: Leadership skills, adaptability in fast-paced environment, problem solving & decision making Creativity, writing and design skills Digital channels proven experience Excellent communication skills and ability to network Team working skills Strong attention to detail Strong organizational and time-management abilities Adobe Design Package handling required MS Office package knowledge Spanish and English proficiency level, spoken and written Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

¿Eres un experto en redes sociales con pasión por la comunicación digital? Estamos en búsqueda de un Community Manager para unirse a nuestro equipo. Requisitos: - Experiencia previa en gestión de redes sociales. - Conocimiento de herramientas de análisis y gestión. - Habilidades de redacción y comunicación. - Creatividad y capacidad de trabajo en equipo. Ofrecemos: - Ambiente dinámico y colaborativo. - ⁠trabajo a tiempo parcial y remoto. - Remuneración competitiva. Si estás interesado, envía tu CV y portafolio.

¡Únete a nuestro equipo en Barcelona! Estamos buscando jóvenes entusiastas y con ganas de aprender para ocupar 20 vacantes en nuestra nueva oficina. Si eres una persona motivada, con habilidades para comunicarte y deseas empezar una carrera profesional en un ambiente dinámico, ¡esta es tu oportunidad! No necesitas experiencia previa, solo actitud positiva y ganas de crecer. ¡Te esperamos para que formes parte de este gran proyecto!

Título del puesto: Community Manager y Estratega de Marketing Ubicación: Barcelona, España Descripción de la empresa: Somos una empresa innovadora en el sector del CBD, comprometida con ofrecer productos de alta calidad en un mercado emergente y altamente competitivo. Buscamos profesionales apasionados que deseen crecer junto a nosotros y enfrentar los retos de un sector en constante evolución. Descripción del puesto: Buscamos un Community Manager profesional y experimentado que sea capaz de desarrollar y ejecutar una estrategia y plan de marketing completos. El candidato ideal será responsable de aumentar nuestra presencia en línea, interactuar con nuestra comunidad y posicionar nuestra marca en el mercado del CBD. Responsabilidades: • Desarrollo de estrategias: Redactar y ejecutar estrategias y planes de marketing efectivos alineados con los objetivos de la empresa. • Gestión de redes sociales: Administrar y optimizar nuestros perfiles en redes sociales y otras plataformas digitales. • Creación de contenido: Generar contenido atractivo y relevante para nuestra audiencia, incluyendo textos, imágenes y videos. • Interacción con la comunidad: Fomentar la participación y el compromiso de los usuarios, respondiendo a comentarios y mensajes de manera oportuna. • Análisis y reportes: Monitorear métricas clave y elaborar informes para medir el éxito de las estrategias implementadas. • Colaboración interna: Trabajar en conjunto con otros departamentos para asegurar la coherencia en la comunicación y las campañas. Requisitos: • Experiencia demostrable como Community Manager y en la creación de planes de marketing. • Conocimiento del sector del CBD y sus particularidades. • Residencia en Barcelona. • Persona proactiva y con ganas de trabajar y crecer profesionalmente. • Excelentes habilidades de comunicación escrita y verbal. • Capacidad para trabajar en un entorno competitivo y orientado a resultados. • Familiaridad con herramientas de análisis y gestión de redes sociales. Ofrecemos: • Oportunidades de crecimiento y desarrollo profesional. • Ambiente de trabajo dinámico y colaborativo. • Participación en un sector innovador y en crecimiento. • Remuneración competitiva acorde a la experiencia y habilidades aportadas.

Requisitos mínimos Obligatorio disponer de estudios y titulación oficial en CICLO FORMATIVO GRADO SUPERIOR o GRADO UNIVERSITARIO: MARKETING DIGITAL, PUBLICIDAD, DISEÑO GRÁFICO o relacionado. Conocimiento de programas de Diseño Grafico como: Illustrator, Photoshop, InDesign, así como de edición de vídeo, Canva, Mailchimp y similares. Se valorarán otros conocimientos en: diseño gráfico, multimedia, Wix, email marketing, creación y edición de vídeos y reels, etc. Imprescindible INGLÉS nivel alto. Buscamos personas con pasión por la innovación, el diseño, la comunicación y la creatividad, con capacidad de resolución y buenas habilidades comunicativas. Quien ocupe el puesto debera residir dentro de Barcelona centro, la modalidad de contratación es semi presencial y remoto modalidad part time. El horario de trabajo es de 6hs diarias, dos días de descanso semanal. Descripción del Puesto ¿Te apasiona el marketing, diseño gráfico y el mundo digital? ¡Esta es tu oportunidad! Buscamos un/a analista7 Tecnico para el departamento de Marketing con conocimientos de Diseño Gráfico, Comunicación, RRSS, etc. creativo/a y motivado/a, que quiera aprender y crecer en una empresa innovadora y dinámica. ¿Te sientes identificado/a? ¿Has terminado recientemente tus estudios en marketing, comunicación o publicidad y te gustaría comenzar tu carrera profesional en el sector digital y online?. ¿Te apasiona la comunicación y el marketing? Te esperamos para embarcarte en esta emocionante experiencia!! ¡No dudes en enviarnos tu currículum actualizado para que podamos contarte más detalles!! ¡A qui no hay reglas! Anímate a empezar con nosotros/as tu nuevo reto laboral ¡Te estamos buscando! Te ofrecemos que tan solo seas tu y brindes todo tu potencial desde el primer día, aportar tus ideas y desarrollar tus habilidades en un ambiente colaborativo y con proyectos desafiantes. EN QUÉ CONSISTIRÁ TU DÍA A DÍA: Funciones de Marketing: Como analista del departamento de Marketing, tendrás la oportunidad de colaborar en el desarrollo del plan de marketing & comunicación de las distintas marcaras de la empresa, apoyando en la elaboración de contenido para diversas plataformas y audiencias , redes sociales, etc. Colaborarás en la optimización del posicionamiento SEO, campañas SEM, etc. En las diferentes marcas de la empresa. Funciones de Diseño Gráfico: Creación y diseño de diferentes tipos de packaging de producto, maquetación de catálogos, folletos, displays y documentos promocionales, alineados con nuestra identidad corporativa. Actualización de tarifas de precios y fichas técnicas. Diseño y maquetación de material corporativo: logos, etiquetas y otros soportes gráficos. Funciones de Social Media: Gestión y creación de contenidos audiovisuales en redes sociales (Instagram, Facebook, Google Maps, Tripadvisor, etc). Otras funciones: Planificación y creación de calendarios de publicación para asegurar una comunicación fluida y constante. Interacción con la comunidad online, gestionando comentarios y consultas para mantener un vínculo cercano con nuestros seguidores. Monitorización de métricas y análisis de tendencias en redes sociales, adaptando el contenido para mejorar el impacto.

We are looking for a native Spanish/Catalan speaker for a 4/5 week project in media sales. Finding sponsors and collaborators for a social media project that will take place in Barcelona.