Conductor/a camión con carné C + CAP + Tacógrafo - Eurofirms - Santa Cruz de Tenerife

Annata operates a global support team with regional support locations in the UK, Malaysia and the US, enabling our customers and partners to be serviced 24 hours a day, 5 days a week. The global team operates as a single business unit, managed by the Head of Global Support, sharing unified processes and workloads with regional support management. The Support Delivery Lead role will work as part of the EMEA Support team, reporting to the EMEA Regional Support Manager. Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación. As a Delivery Lead you will be involved in dealing with supporting standard Microsoft Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs of our Customers and Partners as part of their continuous improvement projects. In addition, you will be assigned to a number of customers and partners, becoming their main day-to-day contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: • Ability to triage a support ticket, • Able to follow support processes, • Applying knowledge to be able to replicate and progress the ticket, • Effective communication to the customer and internally with colleagues, • Completing standard documentation, • Prioritization of work, • Ticket turnaround to ensure that customer SLAs are met, • Logging tickets through to 3rd parties as/when required, • Responsible for completing internal acceptance testing of fixes and solutions 2. Maintain customer and partner engagement with regular calls to discuss ticket updates and requests., 3. Manage the D365 service updates when applicable., 4. Manage customer Business as Usual (BAU) releases when applicable., 5. Customer change requests – Involved in completing functional design documentation and providing estimates to the customer for the requested work., 6. Project management for smaller projects (Under 50 days)., 7. Timely and effective response to requests for advice and/or assistance. Responsibilities: 1. Provide 3rd and 4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause., 2. Handle partner and customer incident, request and change request tickets efficiently., 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required., 4. Ensure all support documentation is completed in line with support processes., 5. Work to ensure SLAs are met in line with support agreements., 6. Effective escalation of support tickets where SLA may breach., 7. First point of contact for specific customer and partners. Able to maintain good relationships through engagement, communication and regular meetings., 8. Maintain strong relationships with other departments within Annata, ensuring the customer and partner tickets are resolved quickly., 9. Managing multiple concurrent issues and escalations at any one time. Skills and Experience: Required 1. Extensive Microsoft Dynamics Experience: Minimum of 5 years’ hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE), ideally within a support, customer service, or service delivery environment., 2. Issue & Escalation Management: Proven ability to manage multiple concurrent issues and customer escalations in high-pressure situations, ensuring timely resolution while maintaining high standards of service quality., 3. Problem Solving & Initiative: Self-motivated and proactive in diagnosing and resolving technical and functional issues reported by customers and partners, demonstrating ownership and accountability., 4. Organizational & Prioritization Skills: Strong organizational capabilities with a keen attention to detail, ensuring tasks are prioritized effectively and critical information is clearly communicated and actioned., 5. Communication & Stakeholder Engagement: Excellent interpersonal and communication skills, with the ability to convey technical concepts to non-technical audiences in both written and verbal formats., 6. Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries professionally, and deliver a consistently positive customer experience., 7. Support Tools & Systems Proficiency: Skilled in using support platforms and ticketing systems to track, manage, and report on customer support activities., 8. Documentation & Knowledge Management: Capable of creating and maintaining support documentation, including FAQs, troubleshooting guides, and knowledge base articles to improve customer self-service and internal efficiency., 9. Stakeholder Relationship Building: Adept at building trust and rapport with internal and external stakeholders, fostering collaborative relationships that support long-term customer success., 10. Cross-Functional Collaboration: Experience working closely with cross-functional teams—including product, engineering, and account management—to resolve complex issues and relay customer feedback effectively., 11. Time Management & Multitasking: Strong time management skills with the ability to handle multiple customer inquiries and support tasks simultaneously, ensuring deadlines and service levels are consistently met., 12. Release & Service Update Management: Prior experience coordinating Microsoft Dynamics BAU (Business-as-Usual) releases and service updates, including planning, communication, and post-release support., 13. Third-Party Ticket Handling: Experience in logging and managing support tickets with external vendors and Microsoft, ensuring accurate tracking and timely follow-up., 14. Reporting & Insights: Proficient in generating reports and dashboards for internal and external stakeholders, providing insights into support performance, customer health, and service trends. Desirable 1. Global Support Experience: Prior experience working within a global or multi-regional support model, demonstrating an understanding of regional service expectations, time zone coordination, and cultural nuances in customer engagement., 2. Project Tracking Tools: Familiarity with project tracking and collaboration tools such as Microsoft Project, Jira, or Asana, with the ability to monitor progress, manage dependencies, and support cross-functional initiatives., 3. Support Analytics & Metrics: Ability to interpret and analyse support data, including ticket trends, resolution times, and customer satisfaction metrics, to identify areas for improvement and inform strategic decisions., 4. Microsoft Dynamics Dual Write: Experience with Microsoft Dynamics Dual Write integration between F&O and CE is preferred, including understanding of data synchronization and troubleshooting common sync issues., 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis., 6. Microsoft Azure DevOps: Skilled in using Microsoft Azure DevOps for managing work items, tracking development tasks, and collaborating with engineering teams on issue resolution and release planning., 7. Change Management & ITIL Framework: Familiarity with formal change management processes, ideally aligned with ITIL best practices, including experience in managing service transitions, approvals, and communications. Education: Bachelor’s Degree in Computer Science, Business Administration, Information Technology, or a related field. What Annata Stands For: Annata is a Microsoft Global Independent Software Vendor (ISV) since 2001. With its roots in Iceland, Annata is one of the leading global ISVs and industry partners from Microsoft with offices in all continents. Built on Microsoft Dynamics 365, our A365 solution offers a comprehensive suite of capabilities designed to propel automotive, trucks & buses, and equipment businesses into the realm of digital transformation. Our team consists of employees with different nationalities, origins, religions, and cultural backgrounds. We actively support diversity and demand our employees to respect different opinions and lifestyles. In virtual teams, we utilize the know-how of our international colleagues and secure the maximal output for our clients. xcskxlj We appreciate personal contact with our customers and colleagues, but we also aim to reduce travel to a sensible level – in order to support our employee’s work/life balance and to reduce our ecological footprint.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Transport Planner to strengthen our team in Germany. To strengthen our Logistics-department within Tosca, we are currently recruiting an enthusiastic Transport Planner! Position Purpose As our Transport Planner, you'll coordinate and optimize the end-to-end order processing and fulfillment process, including transport planning. The role ensures seamless communication among customers, logistics partners, and internal stakeholders, while striving to maximize service levels, reduce costs, and support the continuous improvement of logistics operations across EMEA. For this role, we expect the new colleague to work from either our location in Bönen or Frechen (Germany) or our Madrid (Spain) office or our office in Agrate Brianza (Italy). The chosen location will depend on what is most practical for the candidate. Your responsibilities • Coordinate the entire order processing and fulfillment process, including transport planning, • Professional communication with our customers, logistic partners and internal stakeholders, • Optimization of routes and transport in order to reduce freight costs and ecological footprint, • Provide support in ensuring and coordinating stock availability, • Proactively work to maximize our service levels, customer satisfaction, • Proactive work achievements of departmental and personal targets, • Part of a dedicated European team working together to continuously improve and optimize our logistics across Europe Your profile • Relevant professional experience in order processing, logistics, or transport planning, preferably within a European or international context., • Experience working with customers and logistics service providers is highly desirable., • Strong organizational and coordination skills with attention to detail., • Proficiency in German at a native-speaker level. Good communication abilities, both written and verbal, in English; additional languages are a plus., • Proactive problem-solving skills and a customer-focused mindset., • Ability to optimize routes and transport to reduce costs and environmental impact., • Team player with a collaborative approach to continuous improvement., • Competence in using logistics, order management, and planning systems. What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits , depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

En EPTISA, empresa internacional de ingeniería y consultoría, seguimos consolidando nuestra presencia global en el ámbito de la movilidad inteligente y las nuevas tecnologías aplicadas al transporte. Experiencia consolidada de más de 10 años en proyectos de Sistemas Inteligentes de Transporte

Job Description – Transaction Monitoring Data Delivery Lead (AML).Sector: Banca / Servicios Financieros.Idioma: Inglés avanzado obligatorio.Buscamos un/a Transaction Monitoring Data Delivery Lead con sólida experiencia en Financial Crime (AML) para liderar la entrega e implementación de solucio

Actualmente se encuentra en un momento estratégico de crecimiento y profesionalización de su operación, con especial foco en el desarrollo del mercado francés, con focalización de negocio en plataforma logística de Sevilla. Descripción del rol: /b /pulliBuscamos incorporar un/a Director/a de

LONGi Solar is one of the world’s largest solar technology companies, ranking first in global module shipments since 2020. With more than 40,000 employees, 30+ locations and 30 manufacturing sites globally, LONGi has broken the photovoltaic (PV) cell conversion efficiency record 16 times in a row since 2021. LONGi is the first Chinese solar manufacturer to join the three distinguished climate initiatives RE100, EP100 and EV100. Building on its leadership in photovoltaics, LONGi has recently expanded into the energy storage sector. Your mission As a Delivery & Fulfillment Manager, you will ensure day-to-day interface between our external clients and our internal operations, to make sure deliveries run smoothly. You will be responsible for accurate and timely execution of internal processes as required by sales agreements and corporate compliance to stay on pace with the business needs achieving maximum internal and external customer satisfaction. Your responsibilities will include, but not be limited to: • The first person responsible for contract delivery management, responsible for end-to-end delivery management, project delivery strategy formulation, and customer satisfaction, schedule, cost and quality, • In pre-sales stage, responsible for understanding key information such as customer project status, storage capacity and receiving capacity, and formulating reasonable integrated delivery plan; Responsible for negotiating key contract terms to improve contract deliverability from pre-sale stage, • Complete the master plan and budget of the project according to the working process, and submit it for review, • Manage project schedule and deviation, and coordinated various resources to solve key problems, • Continuously monitor the progress of the project, and routinely communicate and report to project stakeholders, • Regularly publish daily and weekly reports of the project, showing project progress, problems and risks, etc, • Manage the scope of the contract, determine the solution with the sales manager for the part beyond the scope of the contract, and initiate the change of the contract, • Manage contract risks, continuously monitor and close quantitative and qualitative project risks, • Manage subcontractors, develop subcontractor resource plan and communicated with logistics department to evaluate the service quality of subcontractor resources, • Guide the delivery project team to carry out the work and provide required support Qualifications & Skills • Bachelor’s degree or above, major in supply chain management, international trade, economy or similar majors, • Ideally, 3 to 5 years of experience in international trade, project delivery, preferably related to renewables or industrial engineering, large-scale energy projects or within the photovoltaic industry, • Basic project management skills including budget adherence and cost control measures, • Ability to read, interpret, and execute verbal and written guidance to and from compliance staff, including sales order documentation, and company procedures with minimal supervision, • Good verbal and written communication skills in English and Mandarin (Spanish is a plus), • Conflict management skills and flexibility, • Proficiency with MS office, • Eligible to work in Spain WE OFFER… • A challenging position in a market leading photovoltaic company, • The chance to work in a global team with international vision, • A promising career development within our fast-growing organization, • Colleagues with expertise willing to support, hard-work and drive the company with you, • A competitive salary with a success-based variable, additional benefits, and other attractive perks, • Opportunity to develop your knowledge, experience and grow in the PV sector with the leading technology company <<<< We get our Energy from our People

pEn bSD Supply Chain Talent /b buscamos un/a bComprador/a de Transporte y Logística /bpara la empresab Lactalis /b, empresa líder del bsector Lácteo /b ubicada en bMadrid Sur. /b /ppbr/ppbMisión del puesto: /b /ppOptimizar y desarrollar estrategias para la compra de transporte y logística de acuerdo con los parámetros de eficiencia con respecto al precio numérico, estándares de calidad y servicio, en concordancia con las estrategias que vienen definidas a nivel corporativo. /ppbr/ppbResponsabilidades: /b /pulliGestionar proyectos de compras dentro del ámbito de competencia. /liliMantener la relación con los proveedores seleccionados y garantizar una evaluación periódica. /liliImplementar la estrategia de compras definida. /liliSeguimiento presupuestario y la gestión de riesgos dentro del ámbito de competencia. /liliGarantizar cumplimiento de normativas/disposiciones relativas a seguridad de transporte/logística. /liliEvaluar la eficacia y el rendimiento de los servicios implementados para garantizar la calidad del servicio y el cumplimiento de los costes. /liliProponer proyectos de optimización de costes y supervisar su implementación. /liliMantenerse informado sobre análisis del mercado para evaluar rendimiento económico/operativo. /liliParticipar en proyectos de digitalización y reducción de la huella de carbono. /li /ulpbr/ppbr/ppbRequisitos imprescindibles: /b /pulliExperiencia mínima de 6 años como comprador/a estratégico/a /liliConocimientos en logística/transporte en sectores de alta rotación (alimentación, textil, farma, gran consumo) /liliImprescindible experiencia en Compras Indirectas de Logística /liliExperiencia en transporte terrestre /liliInglés avanzado entre un B2+ y un C1 /liliOffice avanzado /liliValorable Titulación universitaria en Ingeniería, Administración de Empresas, o similar. /liliDisponibilidad para viajar un 20% del tiempo /liliCompetencias clave: Analítico/a, buenas relaciones interdepartamentales, planificación y organización, comunicación y visión empresarial. /li /ul

Una empresa del sector energético busca un/a Director de Delivery – Operaciones / PMO con perfil senior para garantizar la ejecución efectiva de proyectos de operación y tecnología. Por favor, presente su candidatura sin demora si su perfil encaja bien con este puesto, debido al alto nivel de interés. Se requiere experiencia como Project Manager o PMO en entornos tecnológicos, habilidades en metodologías ágiles y capacidad para liderar múltiples equipos. xcskxlj Se ofrece un rol clave que conecta la dirección y las operaciones, esencial para mantener estándares de calidad y alineación con la estrategia global de la empresa. #J-18808-Ljbffr