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About the job Job Number 24176923 Job Category Food and Beverage & Culinary Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. • Assists Executive Chef with all kitchen operations and preparation. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Assists in determining how food should be presented and creates decorative food displays. • Maintains purchasing, receiving and food storage standards. • Ensures compliance with food handling and sanitation standards. • Performs all duties of kitchen managers and employees as necessary. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with all applicable laws and regulations. • Follows proper handling and right temperature of all food products. • Operates and maintains all department equipment and reports malfunctions. • Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Maintains the productivity level of employees. • Ensures employees understand expectations and parameters. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures property policies are administered fairly and consistently. • Communicates performance expectations in accordance with job descriptions for each position. • Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. • Trains employees in safety procedures. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Participates in the employee performance appraisal process, providing feedback as needed. • Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job Job Number 24177595 Job Category Food and Beverage & Culinary Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Night Receptionist About the job We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a Night Receptionist. As a Night Receptionist you will: Be highly courteous and give our guests a memorable welcome and lasting impression Provide exceptional service by demonstrating full knowledge of our products, services and facilities Ensure that the daily task list is completed effectively Work collaboratively with your colleagues to deliver captivating experiences Take initiative in accommodating our guests needs in a resourceful manner Successful Night Receptionists have: Excellent guest engagement skills An ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly The ability to communicate and organize yourself in line with different guest expectations A good command of English is essential, a second language is advantageous In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Employee recognition scheme through guests and fellow team members Refer a Friend bonus Employee stay rates throughout Europe (after passing probation) A PERKBOX subscription with benefits, retail discounts and savings available from your first day Staff incentives when you and the team perform! Employee Assistance Programme A daily travel allowance for every day you come to work Team meals when on duty About us: Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London. The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Required skills: Time Management, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Team Work, Communication Skills, Problem Solving £26500.00 per annum Department: Reception About you Language required: English. The company The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
About the job En Mercer Hoteles estamos comprometidos en convertir la estancia de cada uno de nuestros huéspedes en una vivencia memorable. Nuestro equipo humano trabaja para ofrecer la excelencia, una forma de entender la atención al cliente que ha convertido nuestros hoteles 5*GL de Barcelona y Sevilla en una referencia. La pasión por el detalle nos ha llevado a formar parte del selecto grupo de los mejores hoteles de lujo del mundo. En 2024, tanto Mercer Barcelona 5GL como Mercer Sevilla 5GL han sido reconocidos con una Llave Michelin y los TripAdvisor Travellers’ Choice, distinciones que no serían posibles sin la pasión de nuestro equipo y el cariño de nuestros huéspedes. Buscamos a aquellos colaboradores que compartan nuestra filosofía de servicio: Profesionales honestos, respetuosos, responsables y entusiastas, con una actitud educada, cordial y discreta, comprometidos con satisfacción de nuestros huéspedes, dispuestos a situar al cliente en el centro de todos sus comportamientos y motivados para brindar una atención personalizada y de gran clase. En MERCER HOTELES estamos en búsqueda de un/a DISEÑADOR/A GRÁFICO para incorporarse en nuestro equipo de Comunicación y Marketing. Las funciones a realizar: - Diseño gráfico: Maquetación y presentaciones - Realizar el material gráfico de las habitaciones de los diferentes hoteles (papelería y otros) - Diseño de las cartas de los restaurantes, incluidos menús especiales (Navidad, Sant Jordi, Semana Santa, etc.) - Happenings mensuales de los hoteles - Folletos de los hoteles para la web - Presentaciones corporativas de Mercer Hoteles - Fichas técnicas de los hoteles para Departamento de Sales - Presentaciones de los hoteles para Departamento de Sales, Eventos, Comercial - Anuncios de empleo (RRHH / LinkedIn) - Creación manual de estilo de Mercer Hoteles y creación normativa imprenta de Mercer Hoteles - Nuevas propuestas de imagen gráfica ¿Qué buscamos? - Formación especifica como Diseñador Gráfico - Experiencia previa en programas de diseño gráfico (InDesign, Illustrator, Photoshop, Canva, etc.) - Experiencia previa en pre-impresión - Experiencia previa en imagen corporativa - Conocimientos de planes de marketing y comunicación - Inglés nivel medio. Valorable Francés ¿Qué ofrecemos? - Contratación Indefinida - Jornada completa en horario de mañana - Modalidad presencial: 4 días en las oficinas centrales de Sabadell y 1 día en el Mercer Hotel Barcelona - Salario según valía 25.000-35.000 Department: Content & Communication Marketing Media & Design About you - Formación especifica como Diseñador Gráfico - Experiencia previa en programas de diseño gráfico (InDesign, Illustrator, Photoshop, Canva, etc.) - Experiencia previa en pre-impresión - Experiencia previa en imagen corporativa - Conocimientos de planes de marketing y comunicación - Inglés nivel medio. Valorable Francés Language required: English. French is a plus The company Mercer Hoteles is a Luxury Hotels Group from Spain. Our 5-star hotels are characterized by their excellent location in Barcelona and Seville. Our properties are set in unique buildings of cultural, heritage and artistic
Join Our Team as a Restaurant Supervisor! Are you passionate about hospitality and looking for an exciting opportunity to work in a fast-paced, high-volume restaurant environment? We are seeking two dynamic Restaurant Supervisors for two of our renowned restaurants located in California (specific locations confidential). About the Role: As a Restaurant Supervisor, you will play a key role in ensuring the smooth day-to-day operations of the dining area. You will work closely with a team of 40-50 staff members, overseeing the service of 400 to 600 guests daily. Your role will be hands-on, supporting the servers, managing guest interactions, resolving any issues, and ensuring a seamless dining experience. This is an operational role, so you’ll be present on the floor, helping to run the service efficiently, interacting with guests, and stepping in where needed. We’re looking for someone who is commercially minded, open, dynamic, and, above all, a people person. Key Responsibilities: - Oversee daily operations, ensuring a smooth and efficient service. - Provide hands-on support to the team: assisting servers, managing customer complaints, running food, and engaging with guests. - Serve as a public relations ambassador, creating a welcoming atmosphere and ensuring customer satisfaction. - Manage high-volume operations, handling 400-600 covers per day. - Foster a positive work environment, ensuring the team stays motivated and focused. What We’re Looking For: - Fluent in English (Advanced/Native level), with excellent communication skills. - 2+ years of experience managing the floor in a high-volume restaurant. - Experience working internationally is a plus. - Strong leadership skills, with the ability to manage large teams (40-50 employees). - A hands-on, people-focused attitude with a passion for guest satisfaction. - Commercially minded, dynamic, and open to new challenges. - Availability to relocate by November 2024 (visa sponsorship provided by the company). - Must hold Spanish nationality due to visa requirements. What We Offer: - Full-time permanent contract. - Competitive hourly wage of $24 per hour, plus ~$8,000 annually in incentives. - 15 paid vacation days per year. - Two consecutive days off per week. - Straight shifts (e.g., 10:45 AM - 8:00 PM or 1:00 PM - 10:30 PM). - 5-year work visa sponsored by the company. - The chance to join an exciting, growing team in a thriving restaurant environment. If you're ready to take the next step in your career and work in a lively, customer-focused environment, we'd love to hear from you! Apply now and join our team.
We are seeking a passionate and experienced Restaurant Floor Manager for one of our renowned Spanish restaurants in California. This role is ideal for someone who thrives in high-energy environments, loves Spanish cuisine, and has a proven track record in managing large teams. You will work closely with both the front-of-house staff and the kitchen to deliver top-notch service, all while maintaining a friendly and welcoming atmosphere for guests. Key Responsibilities: - Lead the front-of-house team to ensure smooth and efficient operations, providing hands-on support during peak hours. - Collaborate closely with the kitchen to ensure that service is aligned with culinary execution, enhancing the guest experience. - Oversee guest satisfaction by addressing complaints, solving problems quickly, and maintaining a high level of service quality. - Implement strategies to improve efficiency, staff engagement, and overall service standards. - Train, mentor, and motivate staff, ensuring they are well-versed in the menu and proficient in upselling. - Ensure compliance with health and safety regulations according to local health department standards. - Manage labor costs and monitor staff scheduling to optimize productivity. Supervisory Responsibilities: As the Restaurant Floor Manager, you will be responsible for overseeing a team of 40-50 front-of-house employees, ensuring proper training, engagement, and performance. This is a hands-on role requiring dedication, leadership, and availability on weekends. You will be expected to treat the restaurant as your own, with opportunities for growth within the company. Position Requirements: - 2-3 years of experience in high-volume restaurant management, preferably in a Spanish restaurant. - Fluent English with excellent communication skills; additional languages (Spanish) are a plus. - Strong leadership qualities with the ability to maintain high service standards during busy shifts. - Proven ability to problem-solve, handle customer complaints, and manage a dynamic team. - Willingness to relocate internationally with a start date in November 2024. Compensation and Benefits: - Competitive Salary: Up to $70,000 annually, based on experience. - Incentive Package: ~$8,000 in annual incentives. - Full Health Insurance: Comprehensive medical coverage. - 5-Year Work Visa: Fully sponsored by the company, available only for Spanish nationals due to visa requirements. - Relocation Assistance: Includes a paid flight for relocation, 10 days of accommodation, and support in finding permanent housing. - Paid Vacation: 15 days of paid vacation annually, with two consecutive days off per week. Join our vibrant team and take the next step in your hospitality career!
About the job Desde CATALONIA HOTELS & RESORTS precisamos incorporar a un/a Gestor/a Eventos para trabajar en el hotel Plaça Catalunya, ubicado en el centro de Barcelona. Las tareas principales serán las siguientes: • Gestionar las peticiones de grupos y eventos que reciba el hotel. • Coordinar con su departamento la respuesta, seguimiento de las cotizaciones. • Mantener actualizada la Base de Datos de cotizaciones (informativas/en opción/canceladas/confirmadas). • Gestión de las cotizaciones siguiendo la política y estrategia comercial para maximizar los resultados y las instalaciones del hotel. • Atención de las visitas de inspección. • Elaboración de las propuestas y seguimiento de éstas. • Negociación, en coordinación con la Responsable de Grupos y Dirección Comercial, de los grupos solicitados. • Elaboración de contratos y seguimiento de los depósitos. • Coordinación con departamento de reservas para la gestión del yield del Hotel. Requisitos: • 1 año de experiencia en posición similar. • Nivel Alto de Inglés + valorable otros idiomas. • Conocimientos OPERA SALES & CATERING. Ofrecemos: • Contrato de 40h semanales. • Posición totalmente estable • Salario competitivo. 24.000/25.000€ brutos/año Department: Event The company Catalonia Hotels & Resorts is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 72 establishments. 55 in Spain, 1 in Brussels, 1 in Berlin, 1 in Porto, 1 in Amsterdam and 12 resorts in the Caribbean (6 in the Dominican Republic and 6 in Mexico) and one urban hotel in Santo Domingo. With more than 8,000 rooms, Catalonia Hotels & Resorts has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards. The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.
Company Description We’re looking for a Purchasing Manager to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us…. The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Director of Finance, you will be responsible for sourcing equipment, goods and services and managing vendors. The successful candidate will be able to perform strategic procurement activities across multiple categories of spend, search for better deals and find more profitable suppliers. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Job Description What you’ll do… Full control of storeroom + control entry of goods as requested. In charge of monthly inventory for storeroom and outlets, monthly counts and reporting related. Responsible for the over-seeing the ordering for mainly beverage stock (repositioning), receiving all the goods, recording all goods and services (not contracted) in purchasing system, and deliver on timely manner requisition purchases. Purchase orders (not related to inventory mainly) are handled by the concerned head of department (HOD). Track and report key functional food and beverage metrics (cost of sales mainly) to support the Director of F&B and Head Chef aligned with hotel objectives. Ensure good communication with HODs to deliver goods on timely manner – liaising with the chefs and managers this is done correctly into the system. Responsible for reviewing weekly the open purchase order with HODs. Maintain company guidelines for refuse storage and removal and liaising with the contractors. Oversee the goods receiving and work with finance on related paperwork. Ordering efficiently so that stock is always available without overstocking. Control of the stock always and storeroom area, ordering just what is necessary, without excess. Support HOD if necessary to negotiate new prices and rappels with suppliers. Develop, lead, and execute purchasing strategies (ad hoc requests). What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Proven working experience as Purchasing Manager within the hospitality industry. Bachelor’s Degree in supply chain management, logistics or business administration. Familiarity with sourcing and vendor management. Knowledge of stock and goods receiving systems. Previous experience working with Adaco system is preferable. Strong computer skills. You’re cost consciousness and have strong negotiation skills. You have no problem dealing with suppliers. Ability to work efficiently under pressure. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Job Number 24172294 Job Category Event Management Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Accountable for the overall success of the Banquets Department. Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). • Applies knowledge of all laws, as they relate to an event. • Uses banquet beverage “Use” records to control liquor costs and manage the banquet beverage perpetual inventory. • Ensures accurate customer billing for banquet events. • Ensures coordination and execution throughout the event. • Attends pre-conference meetings to ensure specifications of the group event are well executed. Leading Banquet Team • Attends and participates in all pertinent meetings. • Leads shifts and actively participates in the servicing of events. • Leads discussions to review scheduled events and proactively avoid service challenges and failures. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Profitability • Assists team in developing lasting relationships with groups to retain business and increase growth. • Manages department controllable expenses to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service • Anticipates guests' needs and responds promptly. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Handles guest problems and complaints. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Empowers employees to provide excellent customer service. • Strives to improve service performance. Conducting Human Resources Activities • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. • Ensures property policies are administered fairly and consistently. • Monitors and manages the payroll function. • Schedules banquet service staff to forecast and service standards, while maximizing profits. • Ensures employees are treated fairly and equitably. • Effectively schedules to business demands and for tracking of employee time and attendance. • Celebrates successes and publicly recognizes the contributions of team members. • Strives to improve employee retention. • Ensures employees receive on-going training to understand guest expectations. • Sets goals and delegates tasks to improve departmental performance. • Provides additional training to employees of other departments when additional assistance is needed for larger functions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Management About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Experiencia demostrable en la gestión de redes sociales y generación de contenidos. Conocimiento avanzado de Meta Ads (Facebook e Instagram) y experiencia en la configuración, optimización y análisis de campañas publicitarias. Habilidades avanzadas de edición de videos (Premiere Pro, Final Cut, After Effects o similares). Conocimiento en estrategias de marketing digital y creación de contenido adaptado a diferentes plataformas. Capacidad de análisis y uso de herramientas de monitoreo y reporte (Google Analytics, Meta Business Suite, etc.). Creatividad, proactividad y capacidad para trabajar de manera autónoma. Buenas habilidades de comunicación y trabajo en equipo. Nivel avanzado en el uso de Canva, Photoshop u otras herramientas de diseño gráfico (deseable). Valorable experiencia con otras plataformas de anuncios como Google Ads o TikTok Ads.
En Grupo La Mafia Barcelona, estamos buscando a una persona para que cubra la posición de Community Manager que sea creativo, apasionado y experto en redes sociales para unirse a nuestro equipo. Si te entusiasma el mundo digital y te motiva contar historias que conecten con la audiencia, ¡te queremos en nuestro equipo! Responsabilidades: Gestión y actualización diaria de nuestras redes sociales (Instagram, Facebook, TikTok, etc.). Creación de contenido visual y escrito alineado con nuestra imagen de marca. Interacción con la comunidad y gestión de mensajes, comentarios y consultas. Monitorización de las tendencias del mercado y del comportamiento del público. Requisitos: Experiencia previa como Community Manager o en la gestión de redes sociales para empresas (demostrable). Conocimiento de herramientas de diseño gráfico como Canva, Photoshop, etc. Habilidad para crear contenido atractivo y visualmente coherente. Capacidad de análisis de métricas y rendimiento. Creatividad, proactividad y excelentes habilidades de comunicación. Se valorará conocimiento en estrategias de publicidad pagada (Facebook Ads, Instagram Ads). Condiciones: Trabajo presencial/remoto (indica lo que prefieras). Jornada parcial de 4 horas al día. Ambiente de trabajo dinámico y colaborativo. Incorporación inmediata.
¡Amplía tus Horizontes con Waffle Time Como Área Manager! Ubicación: Barcelona Waffle Time es más que una repostería; es un lugar donde la pasión por los dulces se encuentra con la excelencia en el servicio. Con una fuerte presencia en el mercado y un ambiente de trabajo dinámico, buscamos personas entusiastas que contribuyan a crear experiencias memorables para nuestros clientes. ¿Qué buscamos? Estamos en busca de un líder inspirador, con experiencia en gestión y una visión estratégica para unirse a nuestro equipo como Área Manager. Si te apasiona el liderazgo, tienes habilidades excepcionales de comunicación y estás listo para impulsar el éxito de múltiples ubicaciones, te estamos buscando. Responsabilidades principales: - Supervisar la operación diaria de varias ubicaciones, asegurando un servicio al cliente excepcional y el cumplimiento de nuestros estándares de calidad. - Liderar, motivar y desarrollar equipos para alcanzar y superar los objetivos de ventas y eficiencia operativa. - Implementar estrategias de ventas para maximizar el rendimiento de cada ubicación. - Gestión de proveedores e inventario para garantizar la disponibilidad de productos y el control de costos. - Analizar indicadores de desempeño y reportar directamente al Director de Operaciones, proponiendo acciones correctivas cuando sea necesario. Requisitos: - Experiencia comprobable en gestión de operaciones y liderazgo de equipos, preferentemente en el sector de la hostelería o retail. - Habilidades excepcionales de comunicación y resolución de conflictos. - Capacidad para trabajar estratégicamente, con un enfoque orientado a resultados. - Flexibilidad para viajar entre ubicaciones y adaptarse a un horario variable según las necesidades del negocio. Ofrecemos: - La oportunidad de liderar y desarrollar equipos en un ambiente de trabajo positivo - Un paquete salarial competitivo, con bonificaciones basadas en el desempeño. - Planes de desarrollo profesional y formación continua para apoyar tu crecimiento en la empresa y en el sector. - Amplias posibilidades de promoción interna, ofreciendo una clara trayectoria de carrera para aquellos que demuestren liderazgo, compromiso y excelencia en su desempeño.