Customer Service with Dutch

Customer Service

29 May 202457 views

Do you have experience as a Customer Service? Do you have a native level of Dutch? If so, this offer is for you!
OUR CLIENT:
Leading company in its sector with more than 20 years which specializes in enhancing business performance through digitalization solutions. They offer tailored solutions in areas such as Front Office, Consulting and Innovation, and Back Office and Business Processes. With a presence in 8 countries and 18 production sites, they provide multilingual support in 18 languages using a blend of human intelligence, emotional intelligence, and artificial intelligence.
YOUR FUNCTIONS:
In the reservations/booking department you will be in charge of the following tasks:



  • Customer service to resolve guest queries via telephone and/or email.
  • Provide accurate information about the resort's facilities, activities and services.
  • Assist guests in booking accommodation, meals and leisure activities.
  • Manage incidents and complaints.


    POSITIONS REQUISITES:





Formación: Bachillerato
Idiomas: Holandés: C2
Conocimientos: customer serivce
What we need from you:


  • Fluency in Dutch and English is a must.
  • Previous customer service experience would be an asset, preferably in a hospitality or tourism environment.
  • Excellent communication and interpersonal skills.
  • Strong problem solving skills and proactive approach to customer satisfaction.
  • Ability to multi-task and prioritise responsibilities in a fast-paced environment.
  • Proficient in basic computer applications (e.g. Microsoft Office, reservation systems).


    YOUR BENEFITS:







What we offer:
  • Contract: 6 months temporary contract with the company (possibility of a permanent contract afterwards)
  • Hours/Shifts: Monday to Sunday, 9am to 9pm, in two shifts and 2 weekends a month.
  • Saturdays from 9am to 7pm and Sundays from 10am to 5pm.
  • Salary: 22.000 gross euros yearly + 2K more of bonus.
  • Well located offices in Barcelona (between Llacuna and Bogatell)
  • Experience
    Not required
  • Languages
    Dutch – Advanced
    English – Advanced
    Spanish – Advanced
  • Employment
    Full-time
  • Schedule
    Rotating shifts
  • Salary
    from €22,000 yearly
  • Benefits
    2000 more of bonus
  • Starting time
    Immediate start!

pin iconBarcelona

icon
Customer AssistantBarcelona

Almacen • 51-250 Employees

Hiring on JOB TODAY since July, 2022

Empresa de RRHH

staffing centro avatar icon
staffing centronow

More jobs from this company

Similar jobs