Customer Service with French

Do you enjoy helping other people? Would you like to join a multicultural and young team in Barcelona?

We are recruiting customer service agents for a leading global industrial company.

As a Customer Service Specialist your main functions will be:

- Manage service Subscriptions (New subscription, subscriptions information, update products and services, etc).

- Billing (Change payment method, billing incidence, invoicing and other billing related issues)

- Update personal information. (transfer services when vehicle is sold).

- Provide technical support on digital products, using databases, troubleshooting tools, knowledge articles and other complex resources.

What we offer you:

· Training and internal growth opportunities.

· A full time job, long-term contract, with IMAN to work for our client.

· Work Monday to Friday 9:00 - 18:00 or 12:00 - 20:00

· Salary Broken Down: 17.737€ yearly + bonus up to 1080€ yearly (from the 6th month)

What we value:

· Native level of French and advanced level of English

· Previous experience in customer service

· Candidates must be available to work full-time in Barcelona, have a NIE and a Social Security Number.