Dependiente/a de Tienda - LA TIENDA DE ALEX - Madrid

WHY TCL? Our company Founded in 1981, TCL Electronics (HKSE 01070) is a leading company for Consumer Electronics with 25.000 employees across 78 countries and is now ranked Number 2 TV brand worldwide. • TCL Electronics has developed specific expertise, promoting vertical integration, i.e. manufacturing its LED TVs from A to Z • TCL is one of the fastest growing High-Tech Brands in the World, • Starting 2020, TCL Electronics Europe is expanding into new categories, like Air Conditioning, Major Domestic Appliances and IOT products. Our strengths • High development ambitions, • International outreach, • Vertical integration, • Worldwide brand with offices in Madrid and Barcelona We are looking for a Sales Admin & Logistics Specialist who will contribute to develop the business of the Company in Spain and Portugal, focused on our Air Conditioner business across Iberia region. The role The Sales Admin & Logistics Specialist guarantees that the products delivered correspond to the order placed by the customer in terms of price, quantities and deadlines. Also, the Supply Chain department provides support to ensure the good accounting situation and customer satisfaction in the area. The position reports to the Supply Chain Manager Iberia. Key accountabilities • Process the orders from the beginning, from reception of the order, shipping, to customer invoicing, • Ensure smooth and effective delivery tracking, • Follow the payment tracking with Finance team, • Resolve the disputes related to orders and / or deliveries manage damaged deliveries and input the credit note in the system, • Make a daily update on the common tracking tool, • Management of close communication with the customers, • Develop dashboards and activity monitoring, sales data analysis, and customer reports, • Daily contact with the local platforms in Spain and other offices around Europe Your profile • +2 years of experience in logistics and supply chain in a similar position, • Master's degree in Logistics and International Trade or similar qualifications, • Interest in developing successful experience in logistics and supply chain, • Languages: fluent in Spanish and English. Chinese is a plus, • Proficient in Excel, • Knowledge about SAP or similar ERPs would be highly appreciated, • Able to work under pressure and have efficient communication with all TCL stakeholders

En Swarovski, tus ideas se valoran y tu trabajo contribuye cada día a crear momentos inolvidables para nuestros clientes. ¿Listo/a para dar vida a la brillantez con uno de los brands más icónicos en fashion y design? Únete a nuestro equipo retail y forma parte de una cultura donde el servicio se une al estilo, y cada interacción refleja el pop luxury y la elegancia de Swarovski. Como Sales Consultant, ofrecerás un servicio excepcional, crearás experiencias de brand memorables e inspirarás a los clientes con tu pasión por nuestros productos, mientras alcanzas los objetivos de ventas y contribuyes a un equipo dinámico. Acerca del la posición Ofrecer un excelente customer service y crear conexiones emocionales a través del storytelling Generar confianza y construir relaciones duraderas con los clientes, promoviendo los programas de loyalty Alcanzar los objetivos de ventas individuales y de equipo, asumiendo la responsabilidad de los resultados Colaborar con el equipo para crear un entorno de tienda acogedor y organizado Mantenerse actualizado/a sobre el conocimiento de los productos del brand, utilizando herramientas digitales para mejorar la customer experience Acerca de ti Pasión por fashion, luxury o lifestyle brands Experiencia en un entorno retail multicultural Excelentes habilidades de customer service, demostradas, y una personalidad que transmite confianza Persona curiosa, empática y orientada a resultados, con mentalidad comercial y espíritu de equipo Competencia digital y soltura en el uso de retail technologies Seguridad para expresar la propia individualidad y aportar ideas creativas al equipo