Dependiente/a responsable de tienda (Cafetería) - Manacor SL

About Havaianas Since its creation in 1962, at Havaianas we are passionate about bringing the vibrant and carefree spirit of Brazil to people all around the world through our iconic flip-flops. As a global brand with a strong presence in Europe, we are dedicated to spreading joy, comfort, and style with every step & committed to strengthening our presence in Europe and connecting with a diverse and aspirational audience. Purpose of the Role: The Customer Service Representative is responsible for supporting the Order to Cash process through accurate and timely order management, customer requests handling, and master data maintenance. The role focuses on ensuring operational efficiency, data accuracy, and a high level of customer satisfaction by managing day-to-day customer service activities and collaborating with internal stakeholders. Responsibilities: • Release customer orders in accordance with internal procedures and credit policies, • Process and follow up on prepayment requests, • Maintain and update the order book, ensuring accuracy and timely execution, • Issue credit notes and support reinvoicing activities when required, • Handle reinvoicing requests in alignment with internal and fiscal guidelines, • Maintain and update customer and material master data in company systems, • Manage return requests, including coordination and follow-up with internal teams and customers, • Provide support to customers regarding order status, documentation, and operational inquiries, • Ensure compliance with internal processes, service level agreements, and quality standards, • Collaborate with internal teams such as Logistics, Finance, and Sales to resolve operational issues Requirements: • Analytical skills and familiarity with data analysis principles High level of English. Used to attend meetings, provide support and trainings in an international scope (C1)., • Experience working with ERP systems (SAP or similar is a plus), • Strong attention to detail and ability to manage multiple tasks simultaneously, • Good organizational and time management skills, • Customer-oriented mindset with problem-solving abilities

To increase our global expansion, expand our brand presence, we are looking for a Partner Account Manager – Northern Spain (m/f/d) for 40 hours/week to start immediately or as soon as possible. This role will report directly to the Country Manager Iberia, LATAM, and Italy. This role will be responsible for the Northern region in Spain, and it is welcome to work in our office in Madrid or remote in Bilbao. Your Job • You will identify as well as continuously supervise and develop a network of regional sales partners and distributors in North Spain., • You will oversee the onboarding process of new partners and build long-term, successful business relationships., • You will organize and coordinate both online and in-person training sessions for our partners, including product training, while ensuring the effective implementation of the Hornetsecurity Partner Program., • You will define and drive business plans with partners, closely monitoring their growth and ensuring continuous strategic and commercial development, • You will actively participate in industry events, fairs, and partner meetings, promoting our solutions and strengthening brand presence., • You will create accurate sales forecasts and define actionable strategies to ensure business targets in North Spain are achieved., • Internally, you will collaborate closely with teams such as Sales, Marketing, and Product Management. Externally, you will act as a key point of contact, representing the company with professionalism and expertise., • You will regularly update our CRM system with the relevant partner and deal with information to ensure accurate tracking and reporting., • Valuable knowledge and existing relationships within Partners and MSSP in Spain will be considered a strong asset for this role. Your Profile • You have solid IT knowledge gained through your academic background, university studies, or an equivalent qualification—ideally in the field of cybersecurity or cloud services., • You have at least five years of professional experience in the IT sector and a strong understanding of complex IT solutions and business processes., • Experience with enterprise sales methodologies such as MEDDIC, SPIN Selling, Miller Heiman is highly valued, especially in complex Partners or end users environments involving multiple stakeholders., • You have relevant experience in dealing with sales partners and distributors in Spain and have been able to successfully develop partners strategically and economically., • You are an excellent communicator and interact confidently and professionally with partners and customers., • You are willing to travel frequently (up to 50% of business days) and enjoy presenting and promoting Hornetsecurity’s solutions during customer meetings, partner sessions, and negotiations, • You bring a winning personality and thrive in an international, fast-paced environment., • You have an excellent knowledge in Spanish and at least a B2 level of English, both spoken and written., • You are driven by your own achievements and pursue your quarterly goals with passion and accountability., • You are highly organized and know how to prioritize tasks to support the growth and success of the Hornetsecurity Group. Your Benefits • A dynamic and growing cybersecurity company with a strong market presence., • A competitive salary with a performance-based bonus structure., • Career development opportunities in a fast-paced, international environment., • Home-Office Option and flexible, trust-based working time., • Team events like Laser Tag, Escape Room or nights out together – let yourself be surprised., • Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs., • Unlimited contracts – we’re looking for hornets to grow long-term with us., • Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!, • And, of course, the usual standards such as development opportunities, coffee, tea, soft drinks & fresh fruit, office dogs, no dress code and much more. Join us and be a key player in taking Hornetsecurity’s growth in Spain to the next level!

Acerca de Stella Maris: Con más de 20 años de experiencia, Stella Maris ha sido un referente en la industria de viajes. Durante los últimos 15 años, nos hemos destacado en el traslado de estudiantes, brindando experiencias educativas únicas y seguras. Nuestra especialidad en trabajar con empresas nos convierte en el socio estratégico perfecto para potenciar el crecimiento corporativo a través de viajes de negocios y eventos de team building. Nuestra agencia está acreditada por importantes organismos como IATA y Aseproce. Responsabilidades • Desplazamiento al lugar de trabajo, • Más de 10 años de experiencia laboral en Amadeus GDS Requisitos • Persona responsable capaz de gestionar operativas y logística de los clientes, principalmente grupos de estudiantes., • Amadeus sistema transaccional (command page) con más de 5 años de experiencia. Se requiere experiencia en emisión de billetes, cambios y reembolsos., • Nivel alto de inglés, • Manejo de herramientas Microsoft Office, • Experiencia en gestión de grupos y business travel, • Que resida en Madrid Horario: De lunes a jueves: de 9.00 a 19.00 Viernes: de 09.00 a 15.00 en temporada baja Viernes: de 09.00 a 18.00 3 guardias en temporada alta Jornada completa Híbrido: oficina y teletrabajo según necesidades. Oficina ubicada en Madrid, en edificio de empresas (no somos agencia de cara al público) Trato de clientes por teléfono o email.

Se busca reportero/a para los meses de julio y agosto con amplia experiencia en realización de reportajes y directos. Requisitos: • Haber trabajado como reportero/a de programas en entretenimiento, • saber producir y cortar los reportajes., • Deseable una experiencia de 2 años., • Tener experiencia en directos., • Tener conocimientos en sistemas de edición de video Premier Por favor enviar CV, videobook y una presentación a cámara a

Über das Unternehmen - Wir suchen Telefonberater/innen mit bilingualen Deutschkenntnissen für den Kundenservice und das Bankmanagement bei einer bedeutenden multinationalen Firma. Über die Rolle - Bereitstellung von Informationen Kundenbetreuung Durchführung von Bankoperationen Begleitung der Kunden vom Beginn der Kontoeröffnung bis während des gesamten Prozesses bei der Bank Verfügbarkeit, die Schulung am 07.01 zu beginnen, von 9:00 bis 15:00 Uhr in unseren Büros, in der Nähe der U-Bahn-Station Avenida de la Ilustración. Verantwortlichkeiten • Bereitstellung von Informationen, • Kundenbetreuung, • Durchführung von Bankoperationen, • Begleitung der Kunden vom Beginn der Kontoeröffnung bis während des gesamten Prozesses bei der Bank Qualifikationen - Bilinguales Niveau in Deutsch. Erfahrung im Kundenservice, vorzugsweise in komplexen Dienstleistungen im Bank-/Finanzsektor. Die notwendigen Kenntnisse können - jedoch während der Schulungstage erworben werden. Organisiert und kooperativ. Teamarbeit. Arbeitskapazität. Mittlere IT-Kenntnisse. Erforderliche Fähigkeiten • Bilinguales Niveau in Deutsch, • Erfahrung im Kundenservice, vorzugsweise in komplexen Dienstleistungen im Bank-/Finanzsektor, • Organisiert und kooperativ, • Teamarbeit, • Arbeitskapazität, • Mittlere IT-Kenntnisse Bevorzugte Fähigkeiten Gehaltsbereich und Vergütungspaket - Unbefristeter Vertrag 38,5 Stunden/Woche von Montag bis Sonntag, wobei die Wochenenden im Wechsel gearbeitet werden. Frühschicht: Arbeitszeit zwischen 07:00 und 16:00 Uhr. Spätschicht: Arbeitszeit zwischen 15:00 und 00:00 Uhr. Nachtschicht: Arbeitszeit zwischen 00:00 und 07:00 Uhr. Präsenzschulung ab dem 11. November (Vertragsbeginn). Vergütung: 23k Erklärung zur Chancengleichheit - Include a statement on commitment to diversity and inclusivity.