DJ - Grupo 7

We firmly believe that enhancing the shopping experience drives performance. Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business. As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23. Our diverse community of over 2,100 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey! Nature and aim of the position Field sales position responsible for managing the customer’s portfolio assigned and specific campaigns, with the main objective of creating all the preconditions for the stores to deliver the best performance in terms of Store KPI, for store and tax free shopping. Main duties and responsibilities • Proactive development and management of business relationships at store level to deliver and achieve mutual reach of opportunities., • Accurate account management delivering the performance objectives: First / ongoing training. Maximize TFS business (IR and RR management) and other KPI’s like Mobile Customer Care, Payment target, Tokenization and ins-store services (Fast Refund). Maximize DCC business (Hit Rate management)., • Business Statistics analysis, presentation, discussion and action., • Action plans and store visits in line with company segmentation model., • Achieve sales targets, taking corrective action when result materially deviates from the expected., • Improve merchant’s knowledge and expertise with our services by providing trainings to merchant’s staff., • Guarantee the optimal execution of in-store promotional plans and activities, according to the defined plan., • Offer intensive support including product instructions., • Constant communication with merchants to increase KPI’s., • Action plans and in-store visits in line with the Global Blue’s strategy., • Processing and presentation of business statistics and insights., • Deliver to the stores the activities have been agreed with the merchant’s HQ., • Document in CRM all merchant’s specific information and activity done. Background and Education • University degree is a plus., • 4 years sales experience (2 years as store manager or team leader desired)., • Trade Marketing background and Services or Retail field knowledge will be a plus., • Analytical and planning capability., • Good Communication and influencing skills., • Customer service orientation., • Basic English knowledge. Specific skills and knowledge • Good customer orientation., • Self-motivation, and target driven., • Ability to create personal relationships., • Problem solving attitude., • Basic knowledge of MS Office products., • Upselling and cross-selling strategies., • Analysis of consumer trends and customer behavior., • Adaptation to new tools or systems., • Effective communication and results-oriented approach., • Complaint management and customer loyalty., • Ability to work in dynamic environments., • POS (point of sale) management, payments and returns., • Collaboration with different departments (sales, warehouse, administration…)., • Time management and task prioritization: autonomy.

Sales Assistant Descripción del puesto: Sector: Juguetes y coleccionables Ubicación: Pop Mart Madrid Tipo de contrato: Full Time / Part Time Quiénes somos Fundada en 2010, POP MART es una empresa líder en el sector del entretenimiento y un referente global en la cultura de los designer toys. A través del desarrollo de artistas internacionales, la gestión de propiedades intelectuales (IP) y la promoción de esta cultura, hemos creado una plataforma integrada que abarca toda la cadena de valor del sector. Además de nuestros IP originales e icónicos como Molly, Hirono, Skullpanda y LABUBU, POP MART colabora con reconocidas marcas del mundo del juguete y del lifestyle, como Disney, Universal Studios y Sanrio, para crear art toys coleccionables inspirados en sus personajes más emblemáticos. Para más información, visita ___ y nuestra página de LinkedIn Careers. Qué esperar POP MART es una empresa con un equipo joven y multicultural, donde podrás: • Adquirir una experiencia profesional completa que cubre todo el ciclo de vida del retail, • Trabajar con personas de diferentes países y culturas en un entorno colaborativo, • Recibir formación estructurada en atención al cliente, operaciones de tienda y conocimiento del producto, • Participar activamente en el crecimiento de la empresa Beneficios POP MART ofrece a sus empleados: • Una selección mensual de juguetes POP MART, • Sistema de bonificaciones y comisiones basado en el rendimiento individual y de la empresa, • Programas completos de formación y desarrollo profesional, • Eventos sociales regulares con el equipo El puesto Buscamos Sales Assistant entusiastas y orientados al cliente para unirse a nuestro equipo en Madrid. Como Sales Assistant, tendrás un rol clave en garantizar una experiencia excepcional en tienda, apoyando las operaciones diarias y representando la marca POP MART con energía y positividad. Si te apasionan los designer toys y disfrutas trabajando en un entorno minorista dinámico, ¡esta es la oportunidad perfecta para ti! Responsabilidades principales • Ofrecer un servicio al cliente excepcional, ayudando a los clientes a descubrir y enamorarse de nuestros productos, • Apoyar al Store Manager en las operaciones diarias de la tienda, • Asegurar que la tienda esté siempre limpia, ordenada y visualmente atractiva, • Apoyar en la gestión de pagos siguiendo los procedimientos adecuados en caja, • Supervisar la disponibilidad de productos y apoyar la gestión del stock, • Participar en inventarios y prevenir pérdidas o daños, • Contribuir a los lanzamientos de nuevos productos y actualizaciones de merchandising, • Cumplir con todas las políticas y procedimientos de la empresa, • Colaborar con el equipo, apoyando a los compañeros y fomentando un ambiente de trabajo positivo, • Estar disponible para trabajar en turnos flexibles, incluidos fines de semana y festivos Requisitos • Mínimo 2 años de experiencia en un puesto de retail o de atención al cliente, • Dominio fluido del español e inglés, con excelentes habilidades de comunicación, • Actitud proactiva y pasión por ofrecer un gran servicio al cliente, • Capacidad para apoyar los objetivos de ventas y contribuir al rendimiento del equipo, • Capacidad para trabajar en entornos dinámicos y multitarea, • Persona responsable, organizada y con gran atención al detalle, • Buena gestión del tiempo y capacidad para establecer prioridades de forma eficiente, • Espíritu de equipo, actitud positiva y capacidad para motivar a los demás Requisitos deseables (no obligatorios) • Experiencia en el sector de los juguetes o productos coleccionables, • Conocimiento de otro idioma extranjero y/o chino Horario: • De lunes a domingo, • Disponibilidad para trabajar fines de semana

Assistant Store Manager Industry: Designer toys and collectible pieces Location: Madrid - Westfield Job type: Full time Permanent Working Hours: 40 hours per week (Mon - Sun) About POP MART Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters. POP MART has established a strong presence across key European markets, including Italy, UK, France, Spain, Germany and the Netherlands. As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand's position in the region. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a boutique-sized company with a young and multicultural team where you can expect to: • Gain valuable professional experience covering the entire retail life cycle, • Have the opportunity to work with people from different countries and cultures in a collaborative environment, • Receive structured customer service, retail operations and product training, • Be proactively involved in the company’s growth Benefits POP MART offers our employees: • Selected POP MART toys as appreciation gifts every month, • A structured bonus/commission scheme in line with the company’s and the individual’s performance, • Regular team social events, • Employee Assistance Program, • Corporate Benefits The Role and Candidate We are searching for a Store Supervisor to work alongside our Store Manager in Westfield - Parquesur. This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities and a passion for retail management. Your enthusiasm for designer toys will make you a competitive candidate. Responsabilities: • Support the Store Manager in the daily management of the store and act as the operational point of reference in their absence, • Contribute to ensuring excellent customer service by assisting in handling any issues or complaints, • Assist the Store Manager in training and coordinating the sales team, ensuring compliance with company policies and procedure, • Collaborate in achieving sales targets by motivating the team and monitoring daily results, • Monitor inventory levels, reporting replenishment needs or discrepancies to the manager, • Support loss prevention efforts and ensure proper management of stockroom procedures, • Ensure the store maintains high standards of order, cleanliness, and visual merchandising according to company guidelines, • Accurately perform opening and closing cash procedures, ensuring precision and punctuality, • Participate in team meetings and contribute to the communication of objectives, updates, and operational priorities, • Provide support for basic administrative tasks, such as shift planning and daily sales reporting, • Be available to work flexible hours Requirements • Excellent command of English, both spoken and written, • Proactive attitude and strong customer service skills, focused on delivering a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills, with experience in managing a team, • Strong organizational skills and attention to detail, • Competence in administrative tasks (shift planning, reporting, etc.), • Effective time management and prioritization skills, • Team-oriented mindset, with the ability to motivate and inspire others Desirable but Not Essential • Experience in the toy or collectibles industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems (CEGID) Working Hours • Monday to Sunday, • Availability to work weekends and public holidays Your Application If the opportunity sounds interesting to you, please apply with your updated CV via “Apply Now” or email to .

Assistant Store Manager Industry: Designer toys and collectible pieces Location: Madrid - Gran Vìa Job type: Full time Permanent Working Hours: 40 hours per week (Mon - Sun) About POP MART Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters. POP MART has established a strong presence across key European markets, including Italy, UK, France, Spain, Germany and the Netherlands. As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand's position in the region. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a boutique-sized company with a young and multicultural team where you can expect to: • Gain valuable professional experience covering the entire retail life cycle, • Have the opportunity to work with people from different countries and cultures in a collaborative environment, • Receive structured customer service, retail operations and product training, • Be proactively involved in the company’s growth Benefits POP MART offers our employees: • Selected POP MART toys as appreciation gifts every month, • A structured bonus/commission scheme in line with the company’s and the individual’s performance, • Comprehensive training and development programs, • Regular team social events, • Employee Assistance Program, • Corporate Benefits The Role and Candidate We are searching for an Assistant Store Manager to work alongside our Store Manager in Gran Vìa 44. This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities and a passion for retail management. Your enthusiasm for designer toys will make you a competitive candidate. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Own visual merchandising. Ensure the store tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends and holidays Required Qualifications • 3+ years full time experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the toy or collectibles industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems (CEGID) Your Application If the opportunity sounds interesting to you, please apply with your updated CV via “Apply Now” or email to .

📍 Madrid / Presencial (España) · Full-time En Evolve estamos construyendo sistemas de crecimiento basados en datos, criterio económico y decisiones reproducibles, no en intuición ni en gastar más presupuesto. Buscamos a alguien que disfrute diseñando y optimizando sistemas complejos: conectar inversión, medición y resultados reales de negocio para decidir qué escala, qué se corta y qué se testea. Este no es un rol de marketing tradicional. Es un rol de análisis, medición y toma de decisiones aplicado al crecimiento. Qué harás • Diseñar y mantener el sistema end-to-end de adquisición y medición., • Construir y mejorar la atribución (tracking, eventos, calidad de datos, CRM)., • Analizar impacto real en ingresos (CAC, payback, cohorts, ROAS)., • Traducir datos en decisiones claras para negocio., • Orquestar experimentación estructurada y documentar aprendizajes. Perfil que encaja • Background en data, analytics, ingeniería o consultoría (marketing clásico no imprescindible)., • Cómodo/a trabajando con datos imperfectos y tomando decisiones con impacto real., • Mentalidad de ownership, rigor analítico y foco en negocio., • Interés por problemas reales más que por métricas vanity. Qué ofrecemos • Autonomía real sobre un sistema crítico del negocio., • Problemas intelectualmente interesantes., • Impacto directo en decisiones estratégicas., • Entorno exigente, honesto y sin humo. 👉 Si te motiva pensar en sistemas de crecimiento, no solo en campañas, nos encantará conocerte.