CyberRecovery Operations Engineer
22 hours ago
Madrid
At ING Hubs Spain we are looking for a CyberRecovery Operations Engineer Your role and work environment: We are looking for a talented and enthusiastic CyberRecovery Operations Engineer. The CR Service Operations Engineer is responsible for maintaining and operating secure, regulated, and air-gapped infrastructure environments. This role focuses on automation, observability, and operational excellence across backup, monitoring, and network security domains. The engineer collaborates with cross-functional teams to ensure service continuity, infrastructure integrity, and compliance with internal standards. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! To succed in the role, you should have… • Proven experience in Linux and Windows system administration, • Strong proficiency in automation using Ansible and Python, including playbook development and integration with operational workflows, • Solid understanding of observability and monitoring, with hands-on experience in Prometheus, Grafana, and OpenTelemetry, • Ability to consume and integrate REST APIs for orchestration, data extraction, and automation, • Familiarity with network security operations, including configuration and troubleshooting of Palo Alto firewalls, • Understanding of backup lifecycle, including retention, integrity validation, and recovery coordination, • Fluent in English, with strong documentation and remote collaboration skills Nice to have • Experience coordinating hardware lifecycle events (installation, upgrades, decommissioning), • Familiarity with identity and access management (Active Directory, PKI, certificate lifecycle), • Exposure to storage systems (block, object, or database-level) and backup workflows, • Knowledge of Oracle Exadata and Zero Data Loss Recovery Appliance (ZDLRA) platforms, especially in relation to backup and recovery operations, • Experience operating in air-gapped or highly regulated environments, including patching, configuration, and recovery exercises, • Experience with Ansible AWX, • Experience with operational reporting workflows, • Familiarity with disconnected WSUS environments, • Ability to contribute to operational playbooks, • Agile mindset and experience working in cross-functional teams What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Transport allowance. It doesn't matter where you live, we’ll help you get to the office. Pension plan. You can benefit from our pension plan after 1 month with us! Discover ING Hubs Spain We’re building something exciting—and we want you to be part of it. ING is launching the new member of ING Hubs in Spain, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our ‘Growing the difference’ strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain. What makes us different? We have a tech-first mindset: We’re not just a bank—we’re a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology. We have global impact: You’ll be working on solutions that serve more than 34 million of customers in over 38 countries. We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working. Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact. At ING, we believe in diversity, inclusion, and belonging. We’re proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning. We’re looking for curious minds, bold builders, and passionate problem-solvers. If you’re looking for a place to find new ways to drive efficiency and provide superior customer value, where your ideas matter, and where you can grow with purpose—we’re looking forward to meeting you.
Cuesta de la Vega, Centro, Madrid
