Presales Manager - Global Consulting
hace 6 días
Boadilla del Monte
Division/Company: Getnet EU Area: Business Development Location: Alhambra Building – Ciudad Financiera – Boadilla GETNET is looking for a Head of Business Development (Pre-Sales & Global Consulting) for our offices in Boadilla. GETNET is a global payment services platform for merchants, offering solutions in more than 30 countries across Europe and Latin America, with a strong local value proposition. 100% owned by Santander Group, Getnet integrates the most popular international and local payment methods for both e-commerce and in-store environments, providing personalized service to merchants. Getnet Europe is part of PagoNxt, a Santander Group company, and offers innovative and tailored payment solutions to merchants. Getnet has operational headquarters and technology hubs in Madrid and employs more than 5,000 specialists worldwide across Europe, Latin America, India, and the United Arab Emirates. Our solutions enable merchants to access omnichannel payments, always under the highest anti-fraud standards. Strong global and local services, combined with employees' expertise across industries, make Getnet Europe an ideal partner for merchants. Simple. Modular. Scalable. Start your payment future with Getnet today. We are seeking an experienced Payments Pre-Sales Consultant to join our international commercial team based in Madrid. In this role, you will support the sales organization in designing and positioning end-to-end payment solutions for the European market for large enterprise clients having their HQ based in the EU or any other market. You will act as a trusted advisor, combining technical expertise, commercial acumen, and industry insight to deliver tailored proposals that address complex payment needs. This role is a critical partner to the sales team on product and technical matters and will be responsible for product ownership of client relationships throughout the entire sales cycle, including solution design, integration oversight, and go-live stages for agreed Business-As-Usual (BAU) Volumes and Performance. The advisory role will be executed in a "consulting" approach pre/targeting the client for full client understanding and co-pitching with sales. The ideal candidate is a strategic thinker with a strong understanding of acquiring, card processing, alternative payment methods, payment gateways, and fintech products capable of working effectively in a highly regulated and competitive global environment and in a multimarket matrix team company. • Support strategic prospecting, client targeting, and value proposition design: Analyze sales prospect pipelines/opportunities to refine targeting and value propositions, • Identify and communicate product and operational gaps to capture expected prospects or cross-sell/up-sell opportunities, • Oversee upcoming value propositions to be delivered to market, • Support the structuring/generation of product requirements for new verticals and segments, • Sales support and client solution design: Partner with sales and relationship management teams throughout the full sales cycle — from opportunity qualification to deal closure, • Conduct discovery sessions with clients to understand their business models, operational/service models, payment flows, and regional requirements, • Design and propose comprehensive payment solutions across acquiring, gateway services, and other value-added services aligned with client needs in commerce, payments, and banking, • Lead RFI/RFP responses, ensuring high-quality technical and commercial documentation aligned with client expectations, • Provide/create necessary tools for sales and presales teams to optimize sales conversations and conversion, • Sales delivery & client product activation: Oversee implementation teams to track key operational deployment and commercial milestones, ensuring solutions are built as specified and implementation is optimized for on-time and in-full delivery, • Manage key issues and incidents throughout the sales cycle until client activation, • Drive client activation to achieve early contractual volumes, • Conduct client satisfaction reviews for both sales and delivery processes, • Provide full go-to-market plans agreed with clients, clearly outlining delivery for internal and client teams, • Ensure client agreement on scope and acceptance of delivered solutions to minimize deviations or misaligned expectations, • Demonstrations & client engagement: Deliver professional product demonstrations and solution presentations to executive-level audiences, • Provide clear technical explanations of complex payment capabilities (e.g., routing logic, 3DS, fraud tools, recurring payments), • Collaborate with implementation and integration teams to validate technical feasibility before contract signature, • Cross-Functional & Global Collaboration: Work closely with Product, Technology, Risk, Compliance, and Legal teams to ensure proposed solutions meet operational and regulatory standards (e.g., PCI DSS, PSD2, AML/KYC) as well as all specifications related to the agreed value proposition, • Coordinate with regional pre-sales teams to maintain consistency in solution approaches across markets, • Provide structured feedback to Product Management and Technology teams on client needs and market trends to influence future roadmap development, as well as highlight technical performance gaps aligned with SLAs (e.g., uptime, latency), • Market Expertise & Thought Leadership: Maintain strong knowledge of global payment trends, schemes, and regulatory environments, • Benchmark competitors and identify differentiators that strengthen the value proposition, • Support marketing and business development initiatives with subject matter expertise in digital payments and merchant acquiring, • Bachelor's degree in Business, Engineering, Computer Science, or Finance; postgraduate studies or MBA is a plus, • More than 10 years of experience in pre-sales, solution consulting, or technical account management within the payments or fintech industry, • Strong knowledge of eCommerce, along with the technical expertise necessary to support and drive sales of our solutions in the European market, • Acquiring and card processing (Visa, Mastercard, Amex), • Payment gateways and APIs, • Alternative and digital payment methods (wallets, instant payments, open banking), • Security and compliance frameworks (PCI DSS, SCA, 3DS, PSD2), • Strong commercial awareness and ability to articulate value propositions at executive level, • Excellent communication, presentation, and stakeholder management skills, • Fluency in English; Portuguese is highly desirable. German, French and/or Chinese are a plus, • Availability for international collaboration and occasional travel, • Opportunity to work within a global payments organization, serving top-tier enterprise clients across multiple regions, • Exposure to innovative payment technologies and cross-border acquiring models, • Competitive compensation package, performance-based incentives, and comprehensive benefits, • A collaborative and inclusive culture that values innovation, integrity, and client focus Hybrid collaborative working environment: the successful candidate will be required to work on-site 60% of the time. Dynamic, collaborative, open, proactive mindset. Team player. Strong communication skills. Autonomous, with initiative. Getnet prides itself on being an organisation that offers equal opportunities regardless of age, gender, disability, marital status, race, religion or sexual orientation. We are committed to ensuring that our recruitment process is inclusive and accessible to everyone. If you'd like to learn more about us, follow us at: https://es.linkedin.com/company/banco-santander #J-18808-Ljbffr
Calle Playa de Suances, 28669, Boadilla del Monte
