Host/Hostess - JACKS AMERICAN RESTAURANT SL

🌟 Director General – Restaurante de Alta Cocina, Sotogrande (english below) 📍 Ubicación: Sotogrande, España 💶 Salario: 4.000 – 4.500 € brutos al mes ⸻ Sobre el puesto Uno de los restaurantes más prestigiosos de Sotogrande busca un Director General experimentado y con gran motivación para liderar sus operaciones diarias. Se trata de una oportunidad única para dirigir un reconocido restaurante de alta cocina en el sur de España, garantizando la excelencia en el servicio, la experiencia del cliente y el rendimiento financiero. Buscamos un líder sólido, apasionado por la hospitalidad de lujo, capaz de inspirar a su equipo, ofrecer estándares de clase mundial y construir relaciones duraderas con los clientes. ⸻ Responsabilidades principales • Liderar, formar y motivar a los equipos de sala y cocina para mantener los más altos estándares., • Supervisar las operaciones diarias, asegurando un servicio impecable y la plena satisfacción del cliente., • Gestionar presupuestos, control de costes y elaboración de informes P&L para alcanzar los objetivos financieros., • Implementar y supervisar procedimientos operativos que maximicen la eficiencia., • Colaborar con la propiedad y la dirección general en estrategias de negocio a largo plazo., • Garantizar el cumplimiento de las normativas sanitarias, de seguridad y licencias., • Fomentar una cultura de trabajo en equipo, responsabilidad y mejora continua., • Establecer relaciones sólidas con los clientes, atendiendo a los huéspedes VIP con profesionalidad. ⸻ Requisitos • Mínimo 5 años de experiencia en puestos directivos dentro del sector hostelero, preferiblemente en alta cocina., • Sólidas habilidades de liderazgo y comunicación, con capacidad demostrada para formar y cohesionar equipos., • Experiencia en gestión financiera, incluyendo presupuestos y previsiones., • Perfil organizado, resolutivo y orientado al detalle., • Nivel fluido de español e inglés (otros idiomas serán valorados)., • Presencia profesional y seguridad en el trato con clientela VIP., • Disponibilidad flexible, incluyendo noches, fines de semana y festivos. ⸻ Lo que ofrecemos • Salario competitivo: 4.000 – 4.500 € brutos mensuales., • La oportunidad de dirigir uno de los restaurantes más reconocidos de Sotogrande., • Apoyo directo por parte de la propiedad y la alta dirección., • Un entorno de trabajo dinámico con reales oportunidades de crecimiento profesional. 📍 Location: Sotogrande, Spain 💶 Salary: €4,000 – €4,500 gross per month ⸻ About the Role One of Sotogrande’s most prestigious restaurants is looking for an experienced and driven General Manager to lead its daily operations. This is a unique opportunity to oversee a highly regarded fine dining destination in southern Spain, ensuring excellence in service, guest experience, and financial performance. We are seeking a strong leader who thrives in luxury hospitality, with the ability to inspire teams, deliver world-class standards, and build lasting guest relationships. ⸻ Key Responsibilities - Lead, train and motivate front-of-house and kitchen teams to maintain the highest standards. - Oversee daily operations, ensuring seamless service and complete guest satisfaction. - Manage budgets, cost controls and P&L reporting to achieve financial targets. - Implement and monitor operational procedures to maximise efficiency. - Collaborate with ownership and senior management on long-term business strategies. - Ensure compliance with health, safety and licensing regulations. - Foster a culture of teamwork, accountability and continuous improvement. - Build strong client relationships, handling VIP guests with professionalism. ⸻ Requirements - Minimum 5 years’ experience in senior hospitality management, preferably fine dining. - Strong leadership and communication skills with proven team-building ability. - Solid financial management background, including budgeting and forecasting. - Organised, solutions-focused, and detail-oriented. - Fluent in Spanish and English (additional languages are a plus). - Professional appearance, confident with VIP clientele. - Flexible availability, including evenings, weekends and holidays. ⸻ What We Offer - Competitive salary: €4,000 – €4,500 gross per month. - The opportunity to lead one of Sotogrande’s most renowned restaurants. - Direct support from ownership and senior management. - A dynamic workplace with real career progression opportunities

📌 En Villa TATEL Marbella estamos preparando la apertura de nuestro restaurante y buscamos una Hostess profesional (40H) con excelente presencia, habilidades de comunicación y un enfoque absoluto en la experiencia del cliente. At Villa TATEL Marbella, we are preparing the opening of our restaurant and are hiring a professional Hostess (40H) with excellent presentation, communication skills, and a strong customer-service mindset. 🧑‍🍳 Sobre el puesto / About the role Serás la primera impresión del restaurante: recibirás a los clientes, gestionarás reservas, organizarás el flujo de entrada y coordinarás con sala y dirección para garantizar un servicio impecable. You will be the first impression of the restaurant: greeting guests, managing reservations, organizing guest flow, and coordinating with the service and management teams to ensure seamless hospitality. Tu presencia, tu comunicación y tu coordinación serán clave para ofrecer una llegada elegante, fluida y alineada con el estándar TATEL. Your presence, communication, and coordination will be essential to ensure an elegant, smooth, TATEL-standard guest arrival. 🧩 Responsabilidades / Responsibilities Recibir, saludar y acompañar a los clientes con cortesía y profesionalismo. Greet, welcome, and escort guests with courtesy and professionalism. Gestionar reservas, listas de espera y control de capacidad. Manage reservations, waitlists, and seating capacity. Coordinar asignación de mesas según prioridades operativas. Coordinate table assignments based on operational priorities. Mantener comunicación constante con sala, barra y dirección. Maintain constant communication with service, bar, and management. Atender llamadas, mensajes y solicitudes de clientes. Handle incoming calls, messages, and guest requests. Supervisar el orden en la entrada, lounge y zonas de bienvenida. Oversee cleanliness and order in the entrance, lounge, and greeting areas. Apoyar en el control del timing de mesas y rotación. Support table-turn timing and rotation management. Solucionar incidencias iniciales o derivarlas a la persona correspondiente. Resolve basic issues or redirect them to the appropriate team member. Mantener una imagen impecable y un trato cercano y profesional. Maintain impeccable appearance and warm, professional demeanor. 🎯 Requisitos / Requirements Experiencia previa como Hostess o en atención al cliente de alto nivel. Previous experience as a hostess or in high-end customer service. Don de gentes, comunicación excepcional y actitud positiva. Excellent communication skills and positive attitude. Organización, multitarea y gestión del ritmo. Strong organization, multitasking, and pace management. Imagen cuidada y alto estándar de profesionalidad. Professional appearance and high personal standards. Inglés fluido (otros idiomas valorables). Fluent English (other languages are a plus). Disponibilidad horaria completa de hostelería. Full availability for hospitality schedules. ⭐ Se valorará / Preferred Experiencia en restaurantes de alto volumen o fine dining. Experience in high-volume or fine dining restaurants. Manejo de sistemas de reservas (SevenRooms, OpenTable, CoverManager…). Familiarity with reservation systems (SevenRooms, OpenTable, CoverManager…). Perfil proactivo, resolutivo y orientado a la excelencia. Proactive, solution-oriented, and excellence-driven profile. 💼 Qué ofrecemos / What we offer 📍 Contrato 40H semanales 40-hour weekly contract 🌍 Marca internacional en expansión Expanding international brand ⚡ Entorno dinámico, elegante y profesional Dynamic, elegant, and professional environment 📈 Oportunidades reales de crecimiento Real opportunities for growth 🤝 Equipo sólido, exigente y orientado al servicio Strong, service-driven team 💰 Condiciones competitivas según experiencia Competitive compensation based on experience

We are hiring! Host / Hostess Job Title: Host / Hostess Reports to: Restaurant Manager Responsible for: Welcome customers and guests being the first image of Boho Club Restaurant Job Requirements: • Education in: Hospitality/ Turism, • Experience: Minimum 1 year, • Languages: English: Professional Level / Spanish: Professional Level, • Other languages are highly valued (French, German, Russian, Arabic) Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Bring an excellent experience to guests To participate in the development of the department and restaurant with the Management Team Guarantee pre-research is made for each arriving guest and deliver a personal service accordingly Ensure that guests feel welcomed, cared for, and valued Key tasks as follows: Guest/Operation Ensuring the set standards and expectations are maintained on the highest personal level Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies Receive and say good bye to clients (always smiling) Greeting customers and escorting them to tables Manage restaurant reservations through the software (Seven Rooms) Management and office programs. Reports writing Organization and monitoring seating Excellent customer service (phone / personality / email) Take care of the information about customer allergies and communicate it to the rest of the team Supervise the correct visual of the furniture and decoration Comply with and enforce quality, health safety and protection standards data, established by the organization Ensure satisfaction in the customer experience by complying with quality standards Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial To provide information as requested by the Finance Department regarding all activities related to the restaurant department Ensure that payment details are fully correct on restaurant reservations and maintain control over the payment details of reservations Support staff checking if the table has already paid the bill before leaving the restaurant People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key customers and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual customer and market conditions Be responsible for co-ordinating the development of the restaurant's customers profile records, especially for regular customers Give frequent updates to the Management team of customers profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all customer comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: • Long term contract, • Training and professional development plan, • High emotional salary. Good working environment, • Part Time. Between 16 and 20 hours week (without split shift)., • Benefits from relationships with third parties

En Alabardero Beach buscamos un/a profesional con pasión por la atención al cliente de lujo y experiencia en el sector para unirse a nuestro prestigioso equipo en Marbella. Requisitos Indispensables: • Experiencia: Mínimo 2 años de experiencia previa como Hostess o puesto similar en restauración de alto nivel., • Manejo de Cover Manager: Experiencia demostrable en la gestion y optimización de reservas y distribución de mesas., • Idiomas: Nivel de inglés alto (C1/C2) imprescindible. Se valorarán otros idiomas., • Disponibilidad: Incorporación inmediata., • Habilidades: Excelentes habilidades comunicativas y de trato al público, presencia impecable, proactividad y capacidad para trabajar bajo presión en un entorno dinámico y de calidad. Funciones Principales: • Recibir y acompañar a los clientes a sus mesas de manera cordial y profesional., • Gestionar y coordinar eficientemente las reservas, listas de espera y asignación de mesas, maximizando el cover del restaurante., • Mantener la comunicación constante con el equipo de sala y cocina para asegurar un servicio fluido., • Atender y resolver las peticiones o incidencias iniciales de los clientes., • Contribuir a mantener una imagen de elegancia y excelencia en la entrada del establecimiento. Ofrecemos: • Contrato estable y salario competitivo acorde a la experiencia., • Oportunidad de crecimiento profesional en un grupo hostelero de reconocido prestigio., • Excelente ambiente de trabajo en un entorno de lujo frente al mar. Si cumples con todos los requisitos y buscas un desafío en uno de los mejores Beach Clubs de la Costa del Sol, ¡te estamos esperando!