Hostess - Boho Club Restaurant - BohoClub

We are hiring! Receptionist Job Title: Receptionist Reports to: Front office Manager Responsible for: Developing an excellent service to guests Job Requirements: • Education in Finance/ Hospitality/ Tourism, • Experience: Minimum 1 year, • Driver license, • Opera Cloud System Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Ensure pre-research is made for each arriving guest and deliver a personal service accordingly. Maintain a complete profile of each guest who stays at the Hotel, especially if it is a recurring visit Ensure that the reception desk is always manned Manning the main switchboard for Boho Club and carrying out Concierge duties accordingly In charge of all incoming email requests coming to the general info account in a timely manner, ensuring delivery to the correct department or individual Inform AFOM and HM about any return guests Local knowledge of the area and proactiveness in regards to potential requests on and off property Key tasks as follows: Guest/Operation Process all guest check-ins by confirming reservations in Opera Cloud System verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures Ensuring the set standards and expectations are maintained on the highest personal level Allocating all rooms daily, in liaison with housekeeping and sometimes also with maintenance Check in & Check out guests, billing and end-of shift cashiering Coordinate VIP amenities in conjunction with housekeeping Handle room reservations including room upsell and packages, in conjunction with reservations department Ensure that all stock, cash and keys are secured at all time and access is restricted to authorized staff only Be fully conversant with the Opera Cloud system and key entry system ensuring that information is accurate and timely and that system back-ups are undertaken as required and are completed Be fully updated on the Emergency procedures Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Ensure a safe working environment is achieved in line with laid out hotel procedures and policies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial Provide information as requested by the Finance Department regarding all activities related to the reception department. Ensure that all hotel procedures e.g. cash control, as laid out by Management ensuring that this happens within the reception. People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key guests and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual guest and market conditions Be responsible for co-ordinating the development of the hotel’s guest profile records, especially for regular guests. Give frequent updates to the Management team of guest profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: • Long term contract, • Full time. 8 hours working (without split shift). Two days off/week, • High emotional salary. Good working environment, • Benefits from relationships with third parties, • Training and professional development plan

JOYS Puerto Banús is hiring! 💃 Buscamos Hostess con estilo, actitud y pasión por las redes. Si te gusta la noche, sabes tratar con la gente y te manejas bien con Instagram o TikTok, ¡queremos conocerte! 📍 Puerto Banús

En Alabardero Beach buscamos un/a profesional con pasión por la atención al cliente de lujo y experiencia en el sector para unirse a nuestro prestigioso equipo en Marbella. Requisitos Indispensables: • Experiencia: Mínimo 2 años de experiencia previa como Hostess o puesto similar en restauración de alto nivel., • Manejo de Cover Manager: Experiencia demostrable en la gestion y optimización de reservas y distribución de mesas., • Idiomas: Nivel de inglés alto (C1/C2) imprescindible. Se valorarán otros idiomas., • Disponibilidad: Incorporación inmediata., • Habilidades: Excelentes habilidades comunicativas y de trato al público, presencia impecable, proactividad y capacidad para trabajar bajo presión en un entorno dinámico y de calidad. Funciones Principales: • Recibir y acompañar a los clientes a sus mesas de manera cordial y profesional., • Gestionar y coordinar eficientemente las reservas, listas de espera y asignación de mesas, maximizando el cover del restaurante., • Mantener la comunicación constante con el equipo de sala y cocina para asegurar un servicio fluido., • Atender y resolver las peticiones o incidencias iniciales de los clientes., • Contribuir a mantener una imagen de elegancia y excelencia en la entrada del establecimiento. Ofrecemos: • Contrato estable y salario competitivo acorde a la experiencia., • Oportunidad de crecimiento profesional en un grupo hostelero de reconocido prestigio., • Excelente ambiente de trabajo en un entorno de lujo frente al mar. Si cumples con todos los requisitos y buscas un desafío en uno de los mejores Beach Clubs de la Costa del Sol, ¡te estamos esperando!

¿Te gustaría trabajar como hostess en un restaurante de prestigio? ¿Tienes un nivel alto de inglés y te apasiona la atención al cliente? ¡Esta es tu oportunidad! Buscamos personas dinámicas, responsables y con buena presencia para recibir y acompañar a los comensales en nuestro local. Ofrecemos un ambiente de trabajo agradable, y salario competitivo. ¡Te esperamos! Would you like to work as a hostess in a prestigious restaurant? Do you have a high level of English and are you passionate about customer service? This is your chance! We are looking for dynamic, responsible and well-presented people to welcome and accompany costumers in our place. We offer a pleasant work environment and competitive salary. We are waiting for you!