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Hostess (Seasonal) - Kimpton Vividora Barcelona - Hosco

Azafato y Azafata

hace 2 horas31 vistas

What's the job?


As the friendly face of our Food & Beverage outlets, you'll also be a helpful host, a local expert, and a proud brand ambassador.


You'll report to the Food & Beverage Manager.


Your day-to-day


  • Greet and warmly welcome all guests upon arrival, ensuring a positive first impression.
  • Escort guests to their assigned tables and provide clear explanations of service options when needed.
  • Manage reservations and walk-ins, coordinating seating arrangements efficiently in both the restaurant and terrace.
  • Maintain a clean and well-organized host station, including check folders, reservation lists, tablets, and POS devices.
  • Verify that dining areas are properly set and ready before each service.
  • Proactively check on table setups and customer satisfaction throughout the shift, including during terrace service.
  • Handle phone calls and guest inquiries in a professional and courteous manner.
  • Collaborate closely with the floor team and supervisor to ensure smooth service flow and guest satisfaction.
  • Assist with buffet setup, station organization, and other pre-opening tasks as needed.
  • Promptly communicate last call times for breakfast or specific services.
  • Ensure accuracy of guest bills, room charges, and payment closures at the end of each shift.
  • Organize and file signed tickets, credit card receipts, and voids correctly.
  • Encourage guests to leave feedback through platforms like TripAdvisor or The Fork.
  • Monitor table turnover and guest needs, maintaining attention to detail and guest preferences.

What we need from you


  • 1+ years' experience working with in hotel/restaurant.
  • Must be fluent in local language and English, additional languages will be highly valuable.
  • Outstanding communication skills
  • Excellent organizational and multitasking skills
  • Ability to interact with multiple types of people

What to expect from us


  • Discounted international room rates.
  • Room for professional growth in one of the largest hospitality companies.
  • Training programmes and access to IHG's training tool.
  • Uniform and laundry service.
  • Meals whilst on duty.
  • Private health insurance discount
interview badgeEntrevistas hoy
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¡Hosco J. de Hosco está entrevistando a personas como tú para este puesto hoy! ¡Muéstrale tu interés!
  • Experiencia
    Se requiere
  • Idiomas
    Inglés – Avanzado
  • Jornada
    Completa
  • Inicio
    Incorporación inmediata

pin iconPlaça de Catalunya, 08002, Barcelona

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Azafato/aBarcelona

Jobs, courses & advice in hospitality • 11-50 empleados

En JOB TODAY desde mayo, 2022

Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.

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