Lavacoches - BENOCAR - Granada

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• Comercial seguros y productos financieros

  

  Asesor/a de Seguros

  5 days ago

  Part-time

  Granada

  Buscamos incorporar a nuestro equipo un/a asesor/a comercial especializado en la venta de seguros y productos financieros. La persona seleccionada será responsable de asesorar a clientes actuales y potenciales, así como buscar nuevas oportunidades de clientes, detectando sus necesidades y ofreciendo soluciones personalizadas en materia de protección, ahorro e inversión. REQUISITOS: -Residencia mínima de 2 años en la ciudad de Granada. Se ofrece: • Sueldo fijo + importantes comisiones, • estabilidad laboral en un sector consolidado, • incorporación a una empresa consolidada y en expansión., • plan de carrera con posibilidad de promoción interna., • flexibilidad y apoyo comercial constante.

  Immediate start!

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• Talent

  

  Líder de Atención al Cliente Internacional y Proactivo - Granada, Andalusia, Spain

  4 days ago

  Granada

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• Experian

  

  Customer Service Analyst

  2 days ago

  Granada

  Company Description Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. Experian is a global data and technology company that empowers people and businesses around the world. With our unique combination of data, analytics and software, we have established ourselves as one of the leading service providers for risk, fraud and identity management in the DACH region. Experian gives individuals better access to financial services such as loans, insurance, mobile phone contracts and online shopping. We help companies of all sizes and industries make smarter decisions, lend more responsibly and protect themselves and their customers from identity fraud and crime. We invest in our talented people and new, advanced technologies to harness the power of data and drive innovation. We employ 25,100 people in 32 countries and are a FTSE 100 company listed on the London Stock Exchange (EXPN). Our headquarters are in Dublin, Ireland. Job Description Working within the EMEA CSDA Operations Spain Application Support teams, contributing to client satisfaction by providing 1st line support to clients in order to resolve client´s incidents and requests following stablished procedures and tools. You will be providing application software support services to all customers in Spain, while effectively logging all incidents in the support management system and collaborating with specialist support teams to deliver effective resolutions to customers. Main Responsibilities • Provide the first point of contact for both internal and external users;, • Participate in service management and service desk functions to support software, platforms, and hosted solutions, with a focus on critical incidents;, • Incident management, including logging, handling, escalation, prioritisation, and communication with end users;, • Ensure that all services are delivered within agreed service levels and performance standards;, • Provide customers with monthly reports related to the use of contracted services;, • Support the Service Manager in the creation, implementation, and management of SLAs and OLAs for both internal and external customers;, • Build strong working relationships with both internal teams and the customer base;, • Work closely with colleagues across Experian’s local and regional support community to share best practices;, • Plan and manage your own workload, with the ability to prioritise multiple requests quickly and effectively while managing team resources with a high degree of autonomy and proactivity. Qualifications • Advanced level of English (C1 or above) in a professional environment;, • Technical education (Higher Vocational Diploma, preferably in IT Systems Administration – ASIR) or equivalent relevant experience;, • Strong analytical skills with a practical, solutions-oriented approach;, • Experience in support, operations, or customer service environments;, • Strong sense of ownership and results-oriented mindset;, • Ability to prioritise and manage multiple tasks in a structured and efficient manner. Benefits/Perks • A high degree of autonomy in a dynamic, internationally oriented organization, • A motivated team that values innovation and collaboration, • Great compensation package and attractive employee benefits, • Flexible working hours and remote work options Additional Information Experian is proud to be an equal opportunity and affirmative action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. This is a hybrid remote/in-office role. xcskxlj Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here. #J-18808-Ljbffr

• INFINNI

  

  Senior Customer Support Agent

  22 hours ago

  Granada

  pbAbout Us: /b /ppINFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. /ppbr/ppThe creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. /ppbr/ppWe’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. /ppbr/ppbJob Description /b /ppWe are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. /ppbr/ppbWe are looking for applicants who are currently based in the Canary Islands /b /ppbr/ppbYou’ll be responsible for: /b /ppbr/ppbCustomer Service: /b /pulliRespond promptly and professionally to customer questions through chat (Intercom). /liliProvide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform. /liliMaintain a high level of customer satisfaction by addressing issues thoroughly and courteously. /liliEscalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. /li /ulpbr/ppbCollaboration: /b /pulliWork closely with other members of the support team to share knowledge and best practices. /liliCollaborate with cross-functional teams to resolve customer issues and improve the overall customer experience. /liliParticipate in team meetings and training sessions to stay updated on new features, tools, and processes. /li /ulpbr/ppbProcess Improvement: /b /pulliIdentify recurring customer issues and suggest improvements to enhance the support process. /liliContribute to the development and updating of support documentation and resources. /liliProvide feedback to the Support Team Lead on potential improvements to tools and workflows. /li /ulpbr/ppbIdeally you’ll have: /b /ppbr/ppbEducation and Experience: /b /pulliBachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred. /liliat least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment. /liliFamiliarity with Intercom or similar customer support tools (e.g., Zendesk). /li /ulpbr/ppbSkills and Competencies: /b /pulliExcellent written and verbal communication skills. /liliStrong problem-solving abilities and attention to detail. /liliAbility to manage multiple inquiries simultaneously in a fast-paced environment. /liliHigh level of empathy and customer-centric mindset. /li /ulpbr/ppbLanguages: /b /pulliFluency in English. German, French OR Spanish is also a plus. /li /ulpbr/ppbWhat’s in it for you: /b /pulliWe are a remote first company allowing our employees to work from home or abroad, bplease note that the role is only open to candidates based in the Canary Islands. /b /liliCompetitive Salary: A highly attractive compensation package. /liliProfessional Growth: Opportunities for career advancement and personal development in a fast-growing company. /liliInclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. /li /ulpbr/ppIf you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users! /p

• Experian

  

  BI Account Manager Specialist at Experian

  3 days ago

  Granada

  ph3Job Overview /h3pBI Account Manager Specialist – Full Time On Site – Granada, AN, ES. /ppExperian is a global data and technology company that empowers opportunities for people and businesses worldwide. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and more. /ph3Responsibilities /h3ulliAchieve total revenue target and new business target. /liliIdentify main contacts within existing accounts and cross‑sell/upsell accordingly. /liliDevelop and maintain account plan to support revenue goals and objectives. /liliBuild and implement an effective contact strategy. /liliUnderstand Experian's proposition, market, and competitors. /liliForecast accurately and consistently on a monthly basis and effectively manage client debt. /liliEnsure all indicators surrounding client contact, retention, and growth are met. /liliActively contribute to a culture that delights customers and keeps consumer advocacy at the heart of everything we do. /liliDeliver outstanding client and consumer service and aim to exceed expectations. /liliFollow regulatory requirements and escalation procedures. /liliProactively identify risks and recommend mitigation. /liliParticipate in improvement performance initiatives, personal goals, and development plans. /liliComply with training and competency requirements. /li /ulh3Qualifications /h3ulliDegree in Business Administration, Marketing, Statistics, Mathematics or relevant field. /lili4+ years of experience. /liliExperience selling SaaS to mid‑size and large businesses (e.g., ERP and CRM solutions). /liliFluent in data, analytics and business process management. /liliCommercial and negotiation skills. /liliStrong determination and drive. /li /ulh3Additional Information /h3pExperian is an Equal Opportunity and affirmative action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. /ppThis role reports to the Head of Sales. /p /p #J-18808-Ljbffr

• Experian Group

  

  Customer Service Analyst

  1 day ago

  Granada

  ph3Role Overview /h3 pWorking within the EMEA CSDA Operations Spain Application Support teams, contributing to client satisfaction by providing 1st line support to clients in order to resolve client´s incidents and requests following stablished procedures and tools. You will beproviding application software support services to all customers in Spain, while effectively logging all incidents in the support management system and collaborating with specialist support teams to deliver effective resolutions to customers. /p h3Main responsibilities /h3 ul liProvide the first point of contact for both internal and external users; /li liParticipate in service management and service desk functions to support software, platforms, and hosted solutions, with a focus on critical incidents; /li liIncident management, including logging, handling, escalation, prioritisation, and communication with end users; /li liEnsure that all services are delivered within agreed service levels and performance standards; /li liProvide customers with monthly reports related to the use of contracted services; /li liSupport the Service Manager in the creation, implementation, and management of SLAs and OLAs for both internal and external customers; /li liBuild strong working relationships with both internal teams and the customer base; /li liWork closely with colleagues across Experian’s local and regional support community to share best practices; /li liPlan and manage your own workload, with the ability to prioritise multiple requests quickly and effectively while managing team resources with a high degree of autonomy and proactivity. /li /ul h3Experience and Skills /h3 ul liAdvanced level of English (C1 or above) in a professional environment; /li liTechnical education (Higher Vocational Diploma, preferably in IT Systems Administration – ASIR) or equivalent relevant experience; /li liStrong analytical skills with a practical, solutions-oriented approach; /li liExperience in support, operations, or customer service environments; /li liStrong sense of ownership and results-oriented mindset; /li liAbility to prioritise and manage multiple tasks in a structured and efficient manner. /li /ul h3Benefits and Perks /h3 ul liA high degree of autonomy in a dynamic, internationally oriented organization /li liA motivated team that values innovation and collaboration /li liGreat compensation package and attractive employee benefits /li liFlexible working hours and remote work options /li /ul pThis is a hybrid remote/in-office role. /p pExperian is proud to be an equal opportunity and affirmative action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. /p /p #J-18808-Ljbffr

• Experian Health

  

  Customer Service Analyst

  1 day ago

  Granada

  Experian is a global data and technology company that empowers people and businesses around the world. With our unique combination of data, analytics and software, we have established ourselves as one of the leading service providers for risk, fraud and identity management in the DACH region. ¿Es usted el solicitante adecuado para esta oportunidad? Descúbralo leyendo el resumen del puesto a continuación. Experian gives individuals better access to financial services such as loans, insurance, mobile phone contracts and online shopping. We help companies of all sizes and industries make smarter decisions, lend more responsibly and protect themselves and their customers from identity fraud and crime. We invest in our talented people and new, advanced technologies to harness the power of data and drive innovation. We employ 25,100 people in 32 countries and are a FTSE 100 company listed on the London Stock Exchange (EXPN). Our headquarters are in Dublin, Ireland. Job Description Working within the EMEA CSDA Operations Spain Application Support teams, contributing to client satisfaction by providing 1st line support to clients in order to resolve client´s incidents and requests following stablished procedures and tools. You will beproviding application software support services to all customers in Spain, while effectively logging all incidents in the support management system and collaborating with specialist support teams to deliver effective resolutions to customers. Main responsibilities: • Provide the first point of contact for both internal and external users;, • Participate in service management and service desk functions to support software, platforms, and hosted solutions, with a focus on critical incidents;, • Incident management, including logging, handling, escalation, prioritisation, and communication with end users;, • Ensure that all services are delivered within agreed service levels and performance standards;, • Provide customers with monthly reports related to the use of contracted services;, • Support the Service Manager in the creation, implementation, and management of SLAs and OLAs for both internal and external customers;, • Build strong working relationships with both internal teams and the customer base;, • Work closely with colleagues across Experian’s local and regional support community to share best practices;, • Plan and manage your own workload, with the ability to prioritise multiple requests quickly and effectively while managing team resources with a high degree of autonomy and proactivity.Qualifications, • Advanced level of English (C1 or above) in a professional environment;, • Technical education (Higher Vocational Diploma, preferably in IT Systems Administration – ASIR) or equivalent relevant experience;, • Strong analytical skills with a practical, solutions-oriented approach;, • Experience in support, operations, or customer service environments;, • Strong sense of ownership and results-oriented mindset;, • Ability to prioritise and manage multiple tasks in a structured and efficient manner.Additional Information, • A high degree of autonomy in a dynamic, internationally oriented organization, • A motivated team that values innovation and collaboration, • Great compensation package and attractive employee benefits, • Flexible working hours and remote work options Experian is proud to be an equal opportunity and affirmative action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. xcskxlj #LI-Hybrid This is a hybrid remote/in-office role. Experian Careers - Creating a better tomorrow together #J-18808-Ljbffr

• Brandty

  

  Responsable Atención al Cliente

  3 days ago

  Granada

  Te motiva liderar equipos y transformar la experiencia de cliente? ¿Te sientes cómodo/a combinando personas, datos y tecnología? /b /p pbSi además te gustaría convertir un área de Atención al Cliente en una palanca estratégica del negocio, ¡esta es tu oportunidad! /b /p pEn Brandty estamos