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Jobs, courses & advice in hospitality • 11-50 empleados
En JOB TODAY desde mayo, 2022
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About the job SALES MANAGER - W BARCELONA POSITION PURPOSE Responsible for the Spanish, Italian and French markets. The role is in charge of developing and maintaining key Mice, High-end leisure, Special corporate (Groups & Transient), Wholesales and Entertainment accounts through attendance at travel and related industry meetings, trade shows, personal sales calls and sales blitz actions. The person is highly motivated, organized, and enjoys interacting with guests. This position requires a high degree of self motivation and the ability to work unsupervised using own initiative. Monitoring and Follow up of Sales Strategies within the mentioned different segments, focusing on MICE and Transient Leisure and Special Corporate. Assisting the Head of External Sales in the preparation of account sales strategies and sales intensity plans. Proactively uncovering new prospects and maximizing conversion of business in line with Hotel‘s budgetary goals. Ensuring the maintenance and the development of contracted accounts in all mentioned segments. The responsibilities include maintaining relationships with key accounts and sourcing new business opportunities. The Sales Manager is required to solicit group & corporate business through telephone solicitation, outside sales calls, site inspections. Conduct Site Inspections and organizes Familiarization Trips whilst assisting with projects and reports. Participate in daily departmental meeting, trainings and other sales related meetings as required. Works with other departments within the hotel and key contacts at Marriott International Global Sales Office locations to provide quality service to customers. Develops and maintains knowledge of market trends, competition set and customers. Forms part of the External (proactive) sales team. Supervises and trains the trainees. ESSENTIAL FUNCIONS: • Under the guidance of the Head of External Sales, responsible for maximizing Rooms / F&B / Conference and Banqueting business. • Proactively uncovering new prospects and maximizing conversion of business in line with the Hotel‘s budgetary goals. • Looks after Corporate and MICE market segments, including Yieldable contracting. • Build long lasting relationships with existing and new customers to enable future bookings. Attend activities including sales calls, events, FAM trips, trade shows… • Responsible for the contracting of business and achieving the expectations set in the corresponding segments. • Responsible for MarRFP program and all contracting process. • Develops/maintains knowledge of market trends, competition and customers. • Maintains Company Brand Standards within the hotel. • Hit all personal goals. • Assists the Head of External Sales in the creation and implementation of sales plans and strategies that ensure positive results. • Creates and develops special events and sales blitzes to provide exposure for the hotel to potential clients. Attends trade shows and major market events to promote new business and increase sales opportunities for the hotel. • Understands local, national and international corporate markets – competitors’ strengths and weaknesses, business trends, supply and demand – and know how to sell against them. • Executes the brand’s customer service standards throughout the sales process. • Ensures understanding within the proactive sales team of the strategies and effective implementation for each segment. • Develops strong partnerships with international organizations and companies to further increase brand/product awareness and develop new opportunities. • Builds Relationships with the following: Internal: Marriott GSO, On-property teams and administrative support staff. External: Customer/Client Base in international markets. • Assists Head of External Sales in the preparation of the travel plan and budget. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Marketing About you Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
About the job Company Description We are looking for an Assistant Front Office Manager to join us at The Hoxton, Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description What you’ll do… Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Be the eyes and ears for the Front Office by leading by example; coaching and developing the team to make them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy. Supporting and deputising for the Front Office Manager in Head of Department tasks, particularly during their absence Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick-ups And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton team’s. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. Previous experience in hospitality in a Duty Manager or Assistant Front Office Manager role is an advantage but not a must. Passionate about team development and a demonstrated experience in coaching and developing your team. You’ve got plenty of experience dealing with different types of requests successfully. If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What’s in it for you… Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.En Four Seasons Hotel Madrid estamos buscando un/a camarero/a para formar parte de nuestro equipo de Room Service en el turno de noche. Esta posición, perteneciente a la división de Alimentos y Bebidas, tiene como misión principal ofrecer un servicio excepcional a nuestros huéspedes. Las responsabilidades del puesto incluyen: · Anotar las comandas, servir los pedidos, preparar (si fuese necesario) las comandas de comida y bebida, todo ello según los estándares de Four Seasons y de manera eficiente, cortés y profesional. · Conocer la oferta de comida y bebida, siendo capaz de realizar sugerencias a los clientes. · Anticiparse a las necesidades de los clientes. · Asumir la responsabilidad de las peticiones y quejas de los huéspedes, buscando en todo momento su satisfacción, ofreciendo un servicio y gestión excepcionales. · Limpiar y mantener organizadas los carritos de Room Service, así como las zonas de preparación de alimentos y bebidas. · Brindar a los clientes un servicio agradable, eficiente y profesional de acuerdo con los estándares de Four Seasons. · Realizar las tareas indicadas por el assistant manager y por el manager del departamento. Nuestro/a candidato/a ideal: Buscamos candidatos/as orientados a la excelencia en el servicio, y que sean grandes trabajadores en equipo. Nuestro/a candidato/a ideal tendrá experiencia previa en el área de Alimentos y Bebidas, preferiblemente en Room Service. Es requisito fundamental ser capaz de trabajar en un ambiente dinámico, adaptándose y anticipándose a las necesidades de los clientes. El/la candidato/a debe dominar el Castellano, así como el Inglés. Department: F&B service About you Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.
About the job En Renaissance Hotels, creemos en ayudar a los huéspedes a disfrutar del ADN de las zonas que visitan. Los huéspedes vienen para descubrir lo inesperado, sumergirse en una nueva cultura o, simplemente, aprovechar al máximo una tarde libre. Ven los viajes de negocios como una aventura, porque así ven cualquier viaje. Mientras otros se conforman con lo habitual, nuestros huéspedes ven la oportunidad de llevarse a casa una gran historia. Igual que nosotros. Buscamos a exploradores espontáneos que se unan al equipo para acercar el alma del vecindario a nuestros huéspedes. Si te atrae la idea, te invitamos a descubrir las oportunidades de empleo de Renaissance Hotels. Al unirte a Renaissance Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión. Combine sus pasiones con una oportunidad gratificante Algunos pueden llamarlo aficionado a la cocina, pero usted sabe que es mucho más que eso. Desea aprender todos los trucos del oficio y ser el experto de la cocina. Cuando se una a nosotros, descubrirá que no hay límites para su creatividad o potencial. Lo motivamos a que crezca y se desafíe, ya que, cuando se esfuerza por alcanzar la excelencia, nos ayuda a ofrecer maravillosas experiencias de viaje. Recompensas por el trabajo, beneficios para su estilo de vida Recibirá apoyo dentro y fuera del lugar de trabajo a través de lo siguiente: Descuentos para habitaciones de hotel, artículos de la tienda de regalos, alimentos y bebidas Oportunidades de aprendizaje y desarrollo Programas de reconocimiento Programas de bienestar Una administración motivadora Colegas con espíritu de trabajo en equipo El impacto que generará Gracias a su compromiso por seguir un estándar culinario superior y a su atención en cada preparación, los huéspedes nos eligen a la hora de cenar. Al trabajar con un dedicado equipo de expertos, aprenderá algo nuevo todos los días, ya que trabajará con menús de estación nuevos y presentaciones únicas. Su trabajo arduo rendirá frutos cuando un plato que cuidadosamente ayudó a preparar deje a los huéspedes entusiasmados y ansiosos por regresar. Lo que hará Preparar los ingredientes frescos para cocinar según las recetas o el menú Cocinar alimentos y preparar productos del menú de calidad superior de manera oportuna Probar los alimentos para garantizar que la preparación y la temperatura sean correctas Usar los equipos de la cocina de manera segura y responsable Garantizar la correcta higiene y limpieza de las superficies y los recipientes de almacenamiento Lo que buscamos Extraordinarias habilidades de trabajo en equipo y atención al detalle Actitud positiva y personalidad extrovertida Experiencia previa en la cocina: considerada una gran ventaja Este puesto requiere la capacidad de mover y levantar hasta 25 libras (10 kg). También debe estar de pie, sentado o caminar durante períodos prolongados y debe garantizar un aspecto profesional con un uniforme limpio. Antes del empleo, le solicitaremos que realice un entrenamiento y una certificación sobre seguridad. Explore nuestro enorme universo Traiga sus talentos naturales y su pasión por los alimentos, y lo acogeremos en nuestra familia. Independientemente de su especialidad o sus antecedentes culinarios, ofrecemos grandes recompensas y oportunidades para mejorar sus habilidades. Trabajará estrechamente con un equipo de profesionales inspirados que lo motivarán e invitarán a contribuir. APTITUDES DESEABLES Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED). Experiencia laboral afín: Al menos 1 año de experiencia laboral afín. Experiencia como supervisor: No se requiere experiencia como supervisor. Licencia o certificación: Ninguna Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables. Comida, lavandería Department: F&B kitchen About you Language required: Spanish. The company Discover Barcelona while enjoying the defining luxuries of the Renaissance Barcelona Hotel. Conveniently situated in the heart of Barcelona, Spain, the hotel's location puts travelers near bountiful shopping, fine restaurants and a wealth of entertainment. Within walking distance of Paseo de Gracia, the city's world-renowned avenue filled with impressive architecture, exceptional shopping and prominent business destinations, this stylish hotel in Barcelona aptly offers exceptional service and contemporary designs. Whether traveling for business or leisure, the lodging's well-appointed guest rooms feature luxury bedding ensembles, individual climate control, high-speed Internet, cable/satellite service and modern bathrooms to provide travelers with everything needed for a remarkable hotel experience in Barcelona, Spain. On-site steakhouse dining and a relaxing lounge offer exciting food and beverage options and the hotel's impressive event venues are ideal for business meetings, conferences and social events.