Mecánico/a MOTOS - Moto Store Granada - Concesionario de Motos - Granada

Job description We are seeking an energetic and driven Marine Account Manager OE to join our team. This role focuses on developing and managing accounts in new regions with high potential, either through the right local agents or through direct account management. The candidate will work closely with our Spanish agent and maintain strong collaboration with the Marine Calculators team to ensure technical and commercial excellence. Key responsibilities Manage and grow accounts in the following regions: Spain, Portugal, Greece, Malta, Cyprus, Italy, the USA, Africa, KSA, and Egypt. Build strong relationships with customers and agents and maintain ongoing engagement. Conduct cold acquisition and identify new business opportunities. Deliver technical presentations to clients and stakeholders. Collaborate with internal teams and agents to ensure customer expectations are met. What We Are Looking For • Background in the marine industry; experience with main engines is highly desirable., • Proven track record in account management and business development., • Very sales‑oriented profile., • Experience developing and managing accounts in new regions with high potential, either through local agents or direct account management., • Spanish nationality or deep familiarity with Spanish culture for seamless integration with clients and internal teams., • Commercial-technical mindset., • Data‑driven and analytical., • Independent, proactive, and flexible., • Strong communication and presentation skills., • English and Spanish., • Based in Spain, with availability to travel to Granada at least once a week.

Buscamos un/a KAM que sea capaz de gestionar y hacer crecer las cuentas clave (acreedores, servicers, recobros y/o partners) maximizando el rendimiento de las carteras asignadas: más oportunidades útiles, mejor conversión, mejor coordinación operativa y mejor experiencia del partner. Requisitos imprescindibles Experiencia • Experiencia (2–5+ años) como Key Account en entornos de servicios financieros, recobro, servicing, NPL o B2B operacional., • Capacidad demostrable para gestionar relaciones B2B y coordinar equipos internos (ops/negociación/legal)., • Fuerte orientación a resultados y datos: reporting, análisis de conversiones, pipeline, causas de pérdida., • Excelente comunicación escrita y verbal; orden y seguimiento. Valorable • Experiencia con carteras de deuda o procesos de liquidación/recobro., • Conocimiento de indicadores operativos (SLA, aging, conversión, contactabilidad)., • CRM y herramientas de reporting. KPIs orientativos del rol • Volumen de oportunidades útiles generadas por cuenta., • Conversión a acuerdo/cancelación y tiempo medio de cierre., • Calidad del perímetro (oportunidades vivas “limpias” y trazables)., • Satisfacción/retención del partner y cumplimiento de SLAs., • Crecimiento de cartera/colaboración (upsell interno, pilotos, nuevas carteras). Competencias clave • Capacidad para analizar datos y tomar decisiones basadas en métricas., • Liderazgo operativo con foco en calidad, consistencia y ejecución., • Gestión efectiva de conflictos y escalados., • Comunicación clara y orientada a alinear equipos internos y externos. Responsabilidades principales Gestión integral de carteras clave • Ser el punto de contacto principal con las cuentas asignadas (acreedores/recobros/servicers)., • Asegurar el aprovechamiento real de la cartera: oportunidades correctas, bien priorizadas y trabajables., • Planificar el plan de cuenta: objetivos, pipeline, acciones y seguimiento. Coordinación operativa y control del perímetro • Coordinar con negociación/operaciones para mantener un perímetro limpio de oportunidades vivas (estatus, notas, cierres, causas de bloqueo)., • Impulsar la apertura masiva de oportunidades cuando aplique, bajo criterios definidos., • Alinear flujos de trabajo con el partner (SLA, prioridades, canales, documentación). Seguimiento del rendimiento y reporting • Elaborar/compartir seguimiento semanal y análisis mensual comparativo (ganadas/perdidas, causas, palancas)., • Identificar desviaciones y proponer medidas: quick wins, cambios de priorización, campañas y mejoras del proceso. Calidad, comunicación y relación • Supervisar la calidad de la comunicación con el partner (mensajes, llamadas, documentación, tono y consistencia)., • Gestionar escalados e incidencias con criterio y rapidez., • Detectar oportunidades de mejora en la relación y convertirlas en acciones concretas. Desarrollo de negocio en cuentas existentes • Detectar nuevas vías de colaboración dentro de la cuenta (nuevas carteras, nuevos flujos, pilotos)., • Lanzar planes de acción para aumentar cancelaciones, conversiones y volumen útil., • Contribuir a la definición de OKRs vinculados a cuentas clave. Qué ofrecemos • Contrato estable., • Plan de desarrollo y formación interna., • Beneficios sociales., • Oportunidad de crecimiento.

Job description We are seeking an energetic and driven Marine Account Manager OE to join our team. This role focuses on developing and managing accounts in new regions with high potential, either through the right local agents or through direct account management. The candidate will work closely with our Spanish agent and maintain strong collaboration with the Marine Calculators team to ensure technical and commercial excellence. Key responsibilities Manage and grow accounts in the following regions: Spain, Portugal, Greece, Malta, Cyprus, Italy, the USA, Africa, KSA, and Egypt. Build strong relationships with customers and agents and maintain ongoing engagement. Conduct cold acquisition and identify new business opportunities. Deliver technical presentations to clients and stakeholders. Collaborate with internal teams and agents to ensure customer expectations are met. What We Are Looking For • Background in the marine industry; experience with main engines is highly desirable., • Proven track record in account management and business development., • Very sales‑oriented profile., • Experience developing and managing accounts in new regions with high potential, either through local agents or direct account management., • Spanish nationality or deep familiarity with Spanish culture for seamless integration with clients and internal teams., • Commercial-technical mindset., • Data‑driven and analytical., • Independent, proactive, and flexible., • Strong communication and presentation skills., • English and Spanish., • Based in Spain, with availability to travel to Granada at least once a week.

Una empresa en auge en el sector de los vehículos de ocasión.Equipo comercial consolidado y buen ambiente de trabajo (GreatPlaceToWork).Posibilidad de crecimiento personal y profesional.Las funciones principales del puesto:.Atención telefónica al cliente y asesoramiento.Llevar a cabo el seguimie

About Us: Obtenga más información sobre este puesto leyendo los detalles a continuación y luego envíe su solicitud para ser considerado. INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English and German via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based or interested in location to the Canary Islands You’ll be responsible for: Customer Service: Respond promptly and professionally to customer questions through chat (Intercom). Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform. Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously. Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: Work closely with other members of the support team to share knowledge and best practices. Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience. Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: Identify recurring customer issues and suggest improvements to enhance the support process. Contribute to the development and updating of support documentation and resources. Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred. at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment. Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: Excellent written and verbal communication skills. Strong problem-solving abilities and attention to detail. Ability to manage multiple inquiries simultaneously in a fast-paced environment. High level of empathy and customer-centric mindset. Languages: Fluency in English and German is a must. Spanish or French is also a plus. What’s in it for you: We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands. Competitive Salary: A highly attractive compensation package. Professional Growth: Opportunities for career advancement and personal development in a fast-growing company. Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. xiphteb Join us in delivering exceptional support to our Infinni platform users!

Based in Spain, with availability to travel to Granada at least once a week.

Una empresa en auge en el sector de los vehículos de ocasión.Equipo comercial consolidado y buen ambiente de trabajo (GreatPlaceToWork).Posibilidad de crecimiento personal y profesional.Las funciones principales del puesto:.Atención telefónica al cliente y asesoramiento.Llevar a cabo el seguimie

Una empresa en auge en el sector de los vehículos de ocasión.Equipo comercial consolidado y buen ambiente de trabajo (GreatPlaceToWork).Posibilidad de crecimiento personal y profesional.Las funciones principales del puesto:.Atención telefónica al cliente y asesoramiento.Llevar a cabo el seguimie