Operations Manager
4 days ago
Ontígola
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us? YOUR ROLE Are you passionate about leading operational excellence and ensuring the profitability of a high-volume logistics account? Would you like to be the key figure who guarantees efficiency and customer satisfaction in our warehouse operations? If so, we have the opportunity to work as our Logistics Contract Manager at CEVA Logistics. WHAT ARE YOU GOING TO DO? You will be the ultimate owner of the comprehensive warehouse operation (Supply Chain), and your success will be measured by your ability to optimize resources and achieve contractual objectives with the client. • Lead and supervise the correct functioning of the daily operation (360º Supervision), actively intervening to correct deviations and ensure service continuity., • Manage and develop high-level teams, leading a hierarchical structure that includes Shift Managers, Operations Managers, Foremen (Team Leaders), and operational personnel., • Perform daily and medium-term resource planning (fixed staff and temporary/flexible personnel) to optimize productivity and costs., • Be responsible for the financial control of the Profit & Loss (P&L) statement, including cost monitoring, savings identification, and margin maximization., • Act as the main point of contact with the client, ensuring fluent communication, reporting key metrics, and participating in service reviews (QBRs/MBRs)., • Actively participate in negotiations with the Works Council and in the management of labor relations. WHAT ARE WE LOOKING FOR? We are looking for a professional with the vision and experience to maximize account performance. • You have at least 3 years of demonstrable experience as a Contract Manager, Site Manager, Operations Manager, or a senior management role in logistics operations (Supply Chain)., • You have solid knowledge in financial management (P&L), budgetary control of logistics accounts, and warehouse operations management., • You have a proven ability to lead and develop large and complex teams., • You have an excellent ability to interact at the executive level with clients and in labor negotiation environments., • You demonstrate a Kaizen mindset (continuous improvement), are rigorous, curious, and possess a developed analytical and synthesis mind., • Fluent English (a plus)., • Education in Industrial Organization Engineering or Business Administration (ADE) with a Master's in Supply Chain (a plus). WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop, and be part of our journey. • We are a team in every sense, and we support each other and work collaboratively to achieve our goals together., • You have access to the CEVA Academy for training., • You will receive health benefits and other competitive company benefits. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world, then let's work together to help you find your new role!
