PERSONAL ATT CLIENTE/ PREPARADOR FLOTA MAJADAHONDA - Telefurgo, S.L.

Coral Club International is hiring: Part-time customer support Specialist Join a dynamic team and help us deliver exceptional service to our valued customers! Location: Remote Employment type: Part-Time Language requirement: Native Spanish (Spain) Start date: Immediate About Coral Club Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in. About the role We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services. Key Responsibilities Outbound calls (Provided database): • Inform clients about ongoing promotions, product launches, and events., • Invite clients to Zoom presentations, offline meetups, and other company activities., • Reactivate inactive clients (those who haven’t interacted for 3+ months). Feedback collection & Reporting: • Log interests, objections, questions, and call outcomes., • Share collected feedback and insights with your team leader. Work with reporting tools: • Maintain daily logs: client status, call outcomes, and next steps., • Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.). Communication via Messengers: • Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms., • Duplicate invitations and essential information across channels as needed. What we’re looking for • Other language skills - a plus., • Clear and confident communication style, especially over the phone., • Organized, detail-oriented, and responsible., • Prior experience in sales or customer service - a strong advantage. What We Offer • Remote work with supportive team collaboration., • Opportunity to grow within a global wellness company., • Meaningful work with real impact on people’s lives. Ready to make a difference with Coral Club? Send your CV and short cover letter to

This role is integral to delivering a premium technical support experience for our customers who have opted for Platinum Support—an enhanced service offering with a 12% uplift on the subscription value. The PSM will manage a portfolio of 14 customers, representing an Annual Recurring Revenue (ARR) of $13.4 million. Role Summary The PSM serves as a trusted technical advisor and liaison, ensuring a seamless support experience by bridging communication between Support, Engineering, and Product teams. This role requires a strong understanding of both the technical and business aspects of each customer’s ServiceMax implementation and acts as the customer’s Technical Account Manager post-implementation. Key Responsibilities • Build and maintain strong relationships with key business and technical stakeholders across assigned accounts., • Lead regular case reviews and performance metric discussions. Provide timely updates on customer issues and account health to internal teams and leadership., • Participate in customer-facing meetings, including Quarterly Business Reviews., • Represent the customer’s voice internally to drive continuous improvement., • Manage escalated issues in collaboration with the Escalation Manager., • Understand and communicate customer-specific customizations and technical needs. Collaborate with Account Managers to coordinate: Upgrades and rollouts ○ Maintenance schedules ○ Company events and communications •, • Monitor and follow up on customer satisfaction through surveys, feedback, and postmortem reviews., • Share technical best practices and relevant updates with customers., • Contribute to and review knowledge base articles, especially those related to Platinum Support processes. Required Skills & Experience • Salesforce and/or ServiceMax previous experience, • Strong organizational and communication skills., • Ability to work effectively in a globally distributed team across time zones, • Minimum of 5 years of experience in software technology, ideally in a support capacity., • Familiarity with cloud-based environments, including SaaS and PaaS., • Bachelor’s degree in an IT-related field or equivalent professional experience., • English / Spanish and/or French language., • Willingness to travel occasionally. Preferred Qualifications • Salesforce Administrator 201 and/or Advanced Administrator 211 certifications., • Project management experience. Familiarity with technologies supporting, • Familiarity with technologies supporting SaaS applications (e.g., XML, Web Services, HTML, PHP, .NET, Java, JavaScript).

¿Por qué unirte a Profesionaliza? 🌍 100% remoto: trabaja desde donde quieras y con tu propio horario. 💰 Contrato indefinido con salario fijo + comisiones sin techo (en función de facturación y calidad de las cuentas). 🚀 Autonomía total: lo que más valoramos son tus resultados y la calidad de tu gestión. Acerca del empleo ¿Quieres un reto estable donde combines la gestión de cuentas de empresa con la selección de talento? En Profesionaliza ayudamos a las compañías a ahorrar costes y captar jóvenes talentos mediante los contratos de formación en alternancia. Buscamos un/a Account Manager con experiencia en RRHH / selección / headhunting, que combine visión comercial con capacidad de identificar y atraer candidatos adecuados para nuestros clientes. Tus responsabilidades • Gestionar y fidelizar una cartera de empresas clientes., • Desarrollar oportunidades de upselling y cross-selling para aumentar facturación., • Seleccionar y proponer candidatos que encajen con las necesidades de cada empresa., • Actuar como socio estratégico de las compañías, garantizando un servicio de calidad., • Analizar resultados y proponer mejoras para optimizar la gestión de cuentas., • Experiencia en gestión de cuentas, RRHH, selección de personal o headhunting., • Habilidades comerciales, comunicación y negociación., • Orientación clara a resultados (facturación, retención y calidad)., • Capacidad de organización y autonomía en trabajo remoto. ✨ En Profesionaliza te ofrecemos: • 📄 Contrato indefinido desde el inicio., • 💰 Salario fijo + comisiones sin techo., • 🌍 100% remoto y flexibilidad horaria total., • 🚀 Desarrollo profesional real en un sector en plena demanda. En Profesionaliza creemos en la libertad, la meritocracia y los resultados. Lo importante no es dónde trabajes, sino cómo cuidas y haces crecer tus cuentas y candidatos. ¿Listo/a para dar el siguiente paso en tu carrera en RRHH y Ventas B2B?

Oportunidades de desarrollo profesional. Buenas habilidades de comunicación, trato interpersonal y resolución de problemas. Oficinas modernas con espacios de descanso y excelente ambiente laboral.

Oficinas modernas con espacios de descanso y excelente ambiente laboral. Buenas habilidades de comunicación, trato interpersonal y resolución de problemas. Oportunidades de desarrollo profesional.

Buscamos personas para trabajar como teleoperadores/as en Valladolid, brindando atención al cliente.