Recepcionista de Hotel - Hotel Málaga Nostrum - Málaga

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• ACHM Hotels by Marriott

  

  Room Division Manager | Grand Hotel Las Dunas, Autograph Collection

  20 hours ago

  Málaga

  Hotel Las Dunas, Autograph Collection, hotel boutique 5 estrellas, abre sus puertas y buscamos incorporar un/a Room Division Manager que quiera formar parte de un proyecto ilusionante desde el inicio. Buscamos un perfil con fuerte orientación a la excelencia operativa y a la experiencia del huésped, capaz de liderar equipos y asegurar los más altos estándares de servicio en un entorno de lujo. Responsabilidades • Garantizar el correcto funcionamiento diario de Front Office, Housekeeping y Guest Services., • Asegurar el cumplimiento de los estándares de marca Autograph Collection en todas las áreas y puntos de contacto con el huésped., • Coordinar las operaciones en periodos de alta ocupación, eventos y situaciones especiales., • Supervisar la calidad del servicio durante toda la estancia del cliente., • Analizar encuestas de satisfacción y establecer planes de mejora continua., • Liderar, motivar y desarrollar a los equipos y jefaturas (Front Office Manager, Gobernanta, Guest Relations…)., • Planificar turnos, controlar ausencias y asegurar una correcta cobertura operativa., • Supervisar el control de gastos de Front Office y Housekeeping., • Supervisar recursos de limpieza, lavandería, amenities y suministros., • Participar en la elaboración del presupuesto del área y asegurar el cumplimiento de KPIs clave: coste por habitación, productividad, tiempos de limpieza, etc., • Trabajar de forma transversal con Mantenimiento, Ventas, F&B y Revenue Management., • Colaborar en proyectos y mejoras operativas junto con la Dirección del hotel., • Garantizar el cumplimiento de políticas de salud, seguridad y prevención de riesgos, así como de los estándares de marca., • Supervisar auditorías internas y externas y ejecutar acciones correctivas cuando sea necesario. Requisitos • Experiencia previa en posiciones de liderazgo en Rooms Division / Front Office / Operaciones., • Formación en Hostelería y Turismo., • Perfil organizado, resolutivo y con clara orientación al cliente., • Capacidad de liderazgo y gestión de equipos., • Valorable experiencia en hoteles de lujo o marcas internacionales., • Buen nivel de inglés (otros idiomas serán valorados). Se ofrece • Incorporación a una nueva apertura de un hotel de lujo Autograph Collection, con caracter boutique., • Proyecto sólido con posibilidad de crecimiento y desarrollo profesional., • Trabajar desde el inicio en la definición de procesos y estándares operativos., • Condiciones competitivas acordes a la experiencia aportada., • Excelente ambiente de trabajo y pertenencia a un grupo hotelero internacional., • App Benefits (descuentos empleados), • Descuento en todos los hoteles Marriott Internacional, • Salario competitivo, • Servicio de comedor, • Retribución variable por objetivos, • Seguro de vida

• Astrea Recruitment

  

  Travel Support Agent with German

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• Foundever

  

  Portuguese-Speaking Reservations Agent

  5 days ago

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• Foundever

  

  Customer Service Support – Finnish and English – Málaga / Remote Position

  20 hours ago

  Málaga

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• Hornetsecurity

  

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  3 months ago

  Málaga

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• Foundever

  

  Customer Service Support - Finnish and English - Málaga / Remote Position

  11 days ago

  Málaga

  We are currently looking for a Customer Service Support agents to join our team, supporting Finnish-speaking business clients in an international environment.As a Customer Service Support, you will play a key role in supporting our Finnish-speaking business clients and internal teams, ensuring smoot

• Atico34

  

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