Recepcionista de Hotel - Hotel Málaga Nostrum - Málaga

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• ACHM Hotels by Marriott

  

  Room Division Manager | Grand Hotel Las Dunas, Autograph Collection

  hace 20 horas

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  Hotel Las Dunas, Autograph Collection, hotel boutique 5 estrellas, abre sus puertas y buscamos incorporar un/a Room Division Manager que quiera formar parte de un proyecto ilusionante desde el inicio. Buscamos un perfil con fuerte orientación a la excelencia operativa y a la experiencia del huésped, capaz de liderar equipos y asegurar los más altos estándares de servicio en un entorno de lujo. Responsabilidades • Garantizar el correcto funcionamiento diario de Front Office, Housekeeping y Guest Services., • Asegurar el cumplimiento de los estándares de marca Autograph Collection en todas las áreas y puntos de contacto con el huésped., • Coordinar las operaciones en periodos de alta ocupación, eventos y situaciones especiales., • Supervisar la calidad del servicio durante toda la estancia del cliente., • Analizar encuestas de satisfacción y establecer planes de mejora continua., • Liderar, motivar y desarrollar a los equipos y jefaturas (Front Office Manager, Gobernanta, Guest Relations…)., • Planificar turnos, controlar ausencias y asegurar una correcta cobertura operativa., • Supervisar el control de gastos de Front Office y Housekeeping., • Supervisar recursos de limpieza, lavandería, amenities y suministros., • Participar en la elaboración del presupuesto del área y asegurar el cumplimiento de KPIs clave: coste por habitación, productividad, tiempos de limpieza, etc., • Trabajar de forma transversal con Mantenimiento, Ventas, F&B y Revenue Management., • Colaborar en proyectos y mejoras operativas junto con la Dirección del hotel., • Garantizar el cumplimiento de políticas de salud, seguridad y prevención de riesgos, así como de los estándares de marca., • Supervisar auditorías internas y externas y ejecutar acciones correctivas cuando sea necesario. Requisitos • Experiencia previa en posiciones de liderazgo en Rooms Division / Front Office / Operaciones., • Formación en Hostelería y Turismo., • Perfil organizado, resolutivo y con clara orientación al cliente., • Capacidad de liderazgo y gestión de equipos., • Valorable experiencia en hoteles de lujo o marcas internacionales., • Buen nivel de inglés (otros idiomas serán valorados). Se ofrece • Incorporación a una nueva apertura de un hotel de lujo Autograph Collection, con caracter boutique., • Proyecto sólido con posibilidad de crecimiento y desarrollo profesional., • Trabajar desde el inicio en la definición de procesos y estándares operativos., • Condiciones competitivas acordes a la experiencia aportada., • Excelente ambiente de trabajo y pertenencia a un grupo hotelero internacional., • App Benefits (descuentos empleados), • Descuento en todos los hoteles Marriott Internacional, • Salario competitivo, • Servicio de comedor, • Retribución variable por objetivos, • Seguro de vida

• Foundever

  

  Portuguese-Speaking Reservations Agent

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  €1,635 gross/month + 1.500€ in a Sign Bonus| Full-time | Paid Training Included Looking to grow your career in the hospitality industry while using your language skills every day? At Foundever™, we are hiring Portuguese-speaking Customer Service & Reservations Advisors to support a leading international hotel brand. If you are fluent in Portuguese and enjoy helping customers, this is your opportunity to join a dynamic and multicultural team in Málaga. What You’ll Do • Handle inbound reservation calls in Portuguese, • Assist customers with bookings and inquiries, • Deliver outstanding customer service, • Ensure a smooth and positive guest experience What We’re Looking For • Full professional fluency in Portuguese, • Advanced English, • Advanced Spanish, • Customer-oriented mindset, • Strong communication skills, • Previous customer service experience is a plus (not essential) We’re especially interested in candidates comfortable supporting customers from the Portuguese market and familiar with its language and communication style. What We Offer • 39h/week contract, • 5-month temporary contract (with possibility of extension), • Rotating shifts between 10:00–23:00 (Mon–Sun), • 2-month probation period, • Fully paid on-site training Why Foundever™? We invest in your growth and well-being through our “Wellbeing 360°” program: Move Well | Eat Well | Live Well | Do Well Because your career should grow with you. Foundever™ is an equal opportunity employer committed to diversity and inclusion. We foster a respectful, discrimination-free workplace and encourage blind CV applications.

• Foundever

  

  Customer Service Support – Finnish and English – Málaga / Remote Position

  hace 20 horas

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  We are currently looking for a Customer Service Support agents to join our team, supporting Finnish-speaking business clients in an international environment. What You Will Do As a Customer Service Support, you will play a key role in supporting our Finnish-speaking business clients and internal teams, ensuring smooth and professional service delivery. Your responsibilities will include: • Providing day-to-day support to B2B sales and account management teams, • Communicating with Finnish-speaking clients via email, phone, and other channels, • Managing order processing, contract administration, and customer data updates, • Collaborating with cross-functional teams such as Sales, Marketing, and Technical Support, • Ensuring accurate documentation and timely follow-up on client requests What We Are Looking For • Language Skills: High Proficiency of Finnish and C1 level of English, • Location: Availability to attend on-site training in Málaga and to work remotely from mainland Spain or the Balearic Islands, • Skills: Strong organizational, communication, and time management skills, • Profile: Detail-oriented with a customer-focused mindset, • Experience: Previous experience in a telecom or B2B environment is a plus, • Technical Skills: Familiarity with CRM tools (e.g. Salesforce) and MS Office suite is a bonus What We Offer • 100% remote work after completing the training period, • Competitive salary plus benefits package, • 4-week on-site training within contract at our hub in Málaga (29007), • Start date: 4th May, • Fixed shifts between 09:00 and 22:00 (to be assigned after training), • Opportunities for professional growth and development About Us Foundever is a leading global company specializing in customer experience (CX), operating internationally with a strong presence in Spain. We have offices in cities such as Seville, Málaga, Madrid, and Barcelona, providing multilingual services and solutions to clients across various industries. In Spain, we have been recognized as a Great Place to Work, reflecting our commitment to a positive and supportive work environment. At Foundever, we are committed to our employees through: • Employee benefits packages including language classes, special discounts, wellness initiatives, and referral programs, • Continuous growth through structured training and development plans, • Well-being initiatives focused on work-life balance and employee support Foundever™ is an equal opportunity employer committed to diversity and inclusion. We maintain a zero-tolerance policy toward harassment and discrimination and encourage blind CV applications. Create your best moments. Join #FoundeverLife

• Astrea Recruitment

  

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• Enterprise Mobility

  

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  Partner Account Manager Southern Spain

  hace 3 meses

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• Foundever

  

  Customer Service Support - Finnish and English - Málaga / Remote Position

  hace 11 días

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  We are currently looking for a Customer Service Support agents to join our team, supporting Finnish-speaking business clients in an international environment.As a Customer Service Support, you will play a key role in supporting our Finnish-speaking business clients and internal teams, ensuring smoot

• Atico34

  

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  hace 12 horas

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  Te encanta hablar con personas, generar confianza y ofrecer un trato excelente?.En Grupo Atico34, legaltech especializada en servicios de compliance para empresas y administraciones públicas, queremos seguir haciendo crecer nuestro equipo de atención y mejora de la experiencia de cliente (Customer