RUNNER, AUX COCINA y atención al publico a jornada parcial - LA RAMONA - València

En dependencia del área de Marketing, buscamos incorporar un/a Customer Experience & CRM Manager para liderar la estrategia de fidelización y optimización de la experiencia de cliente en España y Portugal. El puesto tiene como objetivo principal incrementar la recurrencia, la retención y el valor del cliente, utilizando el CRM como herramienta estratégica para el análisis del comportamiento, la identificación de oportunidades y la activación de acciones de impacto real en negocio. Se trata de un rol con fuerte orientación analítica y de negocio, enfocado en la parte baja del embudo de conversión y en la mejora continua de la experiencia de clientes actuales. • Analizar el comportamiento de los clientes a lo largo de su ciclo de vida, con foco en recurrencia y fidelización., • Diseñar, activar y optimizar estrategias de retención basadas en datos., • Transformar la información del CRM en insights accionables para negocio, marketing y operaciones., • Liderar la estrategia de CRM y sus principales palancas de conversión (email marketing, SMS, WhatsApp, recordatorios, etc.)., • Definir, monitorizar y reportar KPIs clave de la parte baja del embudo (retención, frecuencia, abandono, LTV, satisfacción)., • Impulsar la estrategia de captación, análisis y gestión de reseñas en Google como elemento clave de experiencia, reputación y fidelización., • Detectar puntos de fricción en la experiencia del cliente y proponer mejoras basadas en evidencia., • Colaborar de forma transversal con Marketing, Contact Center y Operaciones para asegurar la correcta ejecución de las iniciativas., • Medir el impacto de las acciones implementadas y optimizarlas en función de resultados., • Garantizar la calidad, coherencia y buen uso del dato dentro del CRM., • Experiencia previa trabajando con CRM y datos de cliente, preferiblemente en sectores como salud, retail, telco o seguros., • Conocimiento de métricas de fidelización, retención y valor de cliente., • Capacidad para analizar información y convertirla en decisiones prácticas orientadas a negocio., • Experiencia en entornos colaborativos y con equipos transversales., • Se valorará experiencia en entornos multi-centro, servicios o modelos de negocio con recurrencia., • Perfil analítico, estructurado y orientado a resultados., • Mentalidad práctica y foco en impacto real., • Capacidad crítica y criterio para priorizar., • Comodidad en entornos de cambio y construcción., • Salario competitivo fijo + bonus variable por objetivos., • Flexibilidad horaria y opción de teletrabajo., • Beneficios corporativos IVCE., • Desarrollo profesional continuo en un entorno dinámico, colaborativo y con propósito. ¿Te interesa formar parte de IVC Evidensia? Inscríbete a través de nuestra web. ¡Te esperamos! #J-18808-Ljbffr

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us At Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process. Client Service Manager - Team Leader (EDB) Valencia Full time Permanent As a Client Services Team Lead Manager, you will be at the forefront of shaping an exceptional client experience while leading and developing a talented team of Client Service Managers. Combining strategic leadership with a passion for client success, you will build trusted partnerships with key stakeholders, drive service excellence, and ensure the delivery of outstanding outcomes across a diverse client portfolio. Acting as a key liaison between clients, EDB, and Apex Group, you will champion innovation, streamline processes, and identify opportunities to enhance the client journey. Through inspiring leadership, coaching, and collaboration, you will empower your team to deliver impactful results, strengthen client relationships, and contribute to the successful execution of the bank's growth and transformation agenda. • Maintain strong relationships with clients, ensuring their needs are met and expectations exceeded., • Coordinate onboarding of new clients and ensure smooth transitions., • Analyze client feedback and implement service improvements., • Collaborate with internal departments (e.g. Onboarding, Finance, Depositary, Custody etc.) to resolve client issues., • Monitor team performance and implement strategies for continuous improvement., • Work collaboratively with key stakeholders, internally/externally, to effectively resolve client issues/escalations., • Along with the Head of CSM Luxembourg; Conduct regular team meetings, performance reviews, and training sessions., • Analyse and interpret client data to identify trends, collaborating with other members of the Client Service team and broader Apex Group client facing units., • Prepare and maintain team schedules, workload distribution, and resource planning., • Track and report on key performance indicators (KPIs) and service level agreements (SLAs)., • Ensure timely and accurate documentation of client interactions and service activities., • Oversee the preparation of client reports, presentations, and service reviews., • Maintain compliance with internal policies and external regulations., • Manage administrative tasks such as time tracking, leave approvals, and expense reporting., • Proficient in English business language skills, both written and oral, • 5+ years of experience in client service or account management, with at least 2 years in a leadership role., • Strong interpersonal and communication skills., • Proven ability to manage teams and resolve conflicts., • Proficiency in Microsoft Office Suite, and reporting tools., • Excellent organizational and multitasking abilities., • Hybrid Working Model, • Private health insurance., • 27 working days holiday + Public holidays, • Opportunities for professional development., • Professional Development (CPD) and Study Guidance programs, • Positive and hospitable work environment., • Opportunity to work with a diverse, agile and global team., • Exposure to all aspects of the business and cross-jurisdiction., • A genuinely unique opportunity to be part of an expanding large global business + more #J-18808-Ljbffr

Join the team where dreams (and furniture) come to life! At JYSK, we believe our team is the secret ingredient in our recipe for success. That’s why here, you won’t just find a job—you’ll find a place to grow, learn, and conquer new challenges every single day. Since Lars Larsen opened our first store in Denmark back in 1979, we haven’t stopped growing. Our values aren’t just a plaque on the wall; we live them every day: • Tradesman, • Colleague, • Corporate Spirit We trust you from day one: we offer freedom with responsibility, and we love celebrating (and rewarding) your commitment. Big things are happening! JYSK has secured a 274,000 m² plot in Almenara (Castellón, España). In 3 years, we’ll be moving our operations there—do you want to join the journey? Can you imagine working for one of the fastest-growing companies in the Peninsula? • We deliver happiness to over 230 stores and thousands of online customers across Spain and Portugal., • Our Distribution Center in Cheste is impressive: 54,000 m² with capacity for 50,000 pallets., • The best part? More than 300 colleagues are already waiting for you!, • Limitless Growth: Real career progression in a leading company. You set the pace!, • Your Time Matters: 40-hour weekly contract, Monday to Friday. Enjoy your weekends!, • Scandinavian Culture: Here, your opinion truly counts. We speak plainly and work better together!, • A Top-Tier Welcome: A structured induction program to make you feel at home from minute one., • International Environment: Work in a multicultural and rock-solid atmosphere., • Work-Life Balance: Because we know you have a life beyond the shelves., • Shopping Time: Enjoy a 15% discount on all our products. Your home will thank you!, • It’s Not All About Work!: Our DC Team Building squad is legendary: races, padel tournaments, BBQs, rafting... This role is part of the Distribution Center Management Team - As our Planning & Support Manager, you and your team play a vital role in ensuring a smooth, cost-efficient, and legally compliant operation. You will lead the strategy and execution within the areas of planning and administration. • Multidisciplinary Leadership: You will head three key departments within the Distribution Center (DC): Planning, Administration, and WMS., • Strategic Planning: Overall responsibility for Inbound and Outbound planning across the DC, working in close collaboration with Transport and Operations., • Operational Support: Leading store support tasks to ensure seamless service across the entire DC network., • IT Excellence: Oversight of 1st level IT support for DC solutions, including the testing and implementation of new systems., • Project Management: Supporting matrix and local organization projects and ensuring successful roll-outs at the local level., • Data & Analytics: Facilitating KPI and reporting implementation in collaboration with our Development and Controlling teams., • Financial Strategy: Facilitating the local DC budgeting process and the yearly Business Plan, ensuring full alignment with global principles., • Living our Values: Leading by example and bringing our JYSK Values to life every day., • Mobility: This role involves approximately 25 travel days a year for meetings and collaboration., • Logistic Expertise: A solid background in Logistics and Supply Chain. A combination of practical experience and relevant education is highly preferred., • Proven Leadership: You are an experienced leader. Having a background in Planning is a significant plus., • Analytical Mindset: You are a data-driven individual who enjoys deep-diving into processes and making decisions based on facts., • Versatility: You thrive in a broad role where you can act as both a leader and a facilitator., • Stakeholder Management: You are excellent at building relationships and feel at home working with many different departments., • Proactive Ownership: You take full responsibility for deadlines and deliveries, always staying one step ahead., • Communication: Professional-level English skills (both written and spoken) are essential for this international environment. We process applications on an ongoing basis and complete the recruitment when we have found the right candidate. JYSK wants to include everyone, no matter the age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and experience. Together, we secure our inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. Because a great mix of minds, talents and unique personalities makes us a stronger team. #J-18808-Ljbffr

Apex Group in Valencia is seeking a flexible, full-time Client Service Manager (EDB) to manage a portfolio of clients, ensure best-in-class service, and build strong relationships with client stakeholders. You will collaborate with EDB and Apex Group teams to optimise the client experience and support the bank’s strategy. The role reports to a team leader in Valencia and offers an attractive salary and benefits package, with hybrid working and opportunities for development. #J-18808-Ljbffr

Location: Valencia, Spain Company: 4Phones Work Model: Office-based / Hybrid 4Phones is a leading European supplier of mobile phone spare parts and accessories. Founded as a family-owned business, 4Phones has grown into a strong international player while maintaining a hands-on, partnership-driven culture. Our mission is simple: to help repair professionals and entrepreneurs succeed by offering high-quality products and reliable service. We are looking for an Account Manager for the Greek market to join our sales team in Valencia. In this role, you will be responsible for managing and growing relationships with B2B customers, acting as their main point of contact and trusted commercial partner. • Manage and develop a portfolio of B2B customers, • Build long-term relationships based on trust, service and commercial value, • Identify new sales opportunities and grow existing accounts, • Act as the main point of contact for customers, • Proactively approach and develop potential new customers, • Follow up on leads, quotations and customer requests, • Work closely with internal teams including sales support, logistics and marketing, • Maintain accurate customer data in CRM systems, • Contribute to achieving sales targets Fluent Greek and English are mandatory for this position. • Relevant experience in Account Management or B2B Sales, • Strong communication and negotiation skills, • Commercial mindset and proactive attitude, • Comfortable working with CRM systems and MS Office, • Experience in mobile phone parts, electronics or accessories is a plus, • Based in Valencia or willing to relocate to Valencia, • Full-time position (40 hours per week), • Position based in Valencia, Spain, • Competitive salary based on experience, • Growth opportunities within an international company, • Supportive and multicultural work environment #J-18808-Ljbffr

Fritz&Muller, empresa internacional de colorantes y pigmentos, busca un Sales Account Manager para Iberia con base en Valencia.

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. Location: Valencia Employment Type: Full time Permanent EDB - European Depositary Bank Role summary: Do you have experience of managing client relationships, the services they subscribe to, ensuring service excellence, and are you looking for a new opportunity in Valencia? Apex Group is seeking a flexible, full-time Client Service Manager, this role would report to a team leader in Valencia and ultimately to the Head of CSM Luxembourg. The role comes with the opportunity to work in an attractive salary and benefits package. EDB, part of the APEX Group, is currently looking to add further bench strength and support within our Client Service Management team. As a Client Service Manager, you will manage an assigned portfolio of clients and will be responsible for ensuring delivery of best-in-class service, supporting high levels of client satisfaction and building strong working relationships with key contacts within each client’s organisation. As a CSM, you must develop an excellent understanding of the client’s primary business, the products and services they receive from EDB, and collaborate with other EDB and Apex Group stakeholders to support a seamless client experience. You will also contribute to service improvements and support the modernisation of the client experience in line with the bank’s strategy. • Maintain strong relationships with clients, ensuring their needs are met and expectations exceeded., • Coordinate onboarding of new clients and ensure smooth transitions., • Analyse client feedback and contribute to service improvements., • Collaborate with internal departments (e.g. Onboarding, Finance, Depositary, Custody etc.) to resolve client issues., • Support the Client Service team in monitoring client service activity, identifying recurring issues and proposing practical improvements., • Work collaboratively with key stakeholders, internally/externally, to effectively resolve client issues/escalations., • Analyse and interpret client data to identify trends, collaborating with other members of the Client Service team and broader Apex Group client facing units., • Ensure timely and accurate documentation of client interactions and service activities., • Prepare or support the preparation of client reports, presentations and service reviews., • Maintain compliance with internal policies and external regulations., • This list is not exhaustive and the role may evolve over time, depending on changes in clientele and the bank’s goals and aspirations., • Proficient in English business language skills, both written and oral, • 2+ years of experience in client service or account management, • Strong interpersonal and communication skills., • Proficiency in Microsoft Office Suite, and reporting tools., • Excellent organizational and multitasking abilities., • Hybrid Working Model, • Private health insurance., • 27 working days holiday + Public holidays, • Opportunities for professional development., • Professional Development (CPD) and Study Guidance programs, • Positive and hospitable work environment., • Opportunity to work with a diverse, agile and global team., • Exposure to all aspects of the business and cross-jurisdiction., • A genuinely unique opportunity to be part of an expanding large global business + more Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us #J-18808-Ljbffr

Gestor telefónico y ventas (Vasco nativo) -On-site- LL01Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.ResponsabilidadesProporcionar atención al cliente a través de teléfono y correo electrónico, garantizando una experiencia excepcional en el uso de nuestros productosRealizar un diagnóstico inicial de las incidencias reportadas, identificando posibles averías funcionales y determinando la mejor soluciónGestionar las solicitudes de los clientes, manteniéndolos informados en todo momento sobre el estado de sus casos y ofreciendo respuestas ágiles y eficacesCoordinar visitas con el servicio técnico cuando sea necesario, asegurando una resolución eficiente y en tiempo de los problemasContribuir a la mejora continua de la satisfacción del cliente, recopilando feedback y proponiendo mejoras en procesos y servicioTu papel será clave para garantizar una experiencia sin fricciones para nuestros clientes, combinando habilidades de atención, análisis y resolución técnica para mantener altos estándares de calidad y servicio.RequisitosNivel bilingüe de castellano y vasco nativoBuena comunicación verbal y escritaOrientación al cliente, empatía y flexibilidadCapacidad de trabajo en equipo, organización y alta motivaciónHabilidades de negociación y orientación comercialVentajasConocimientos IT a nivel avanzadoBeneficiosContrato de 30h con horario de 12:00 a 18:00Oficina en excelente ubicación en ValenciaSalario: 13,886.01€ brutos + hasta 1,143.05€ brutos en bonus anualBonificación por recomendaciónFormación completa y remunerada sobre la empresa y el proyectoPrograma de desarrollo profesional y cursos especializadosIgualdad de OportunidadesNos comprometemos a ofrecer igualdad de oportunidades laborales y un entorno libre de discriminación y acoso. xqbhyrx Todas nuestras decisiones de contratación se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones personales, sin importar identidad de género, edad, religión, origen étnico, situación familiar o cualquier otra condición protegida por la legislación aplicable.#J-18808-Ljbffr