Segundo/a de Sala - Ma Khin Markets S. L. - València

Jobs like Segundo/a de Sala

• Selección de personal y Subvenciones de empleo en Valencia

  

  Recepcionista. Alojamientos turísticos. Inglés y un segundo idioma

  1 month ago

  Full-time

  València

  Buscamos incorporar a nuestro equipo una persona en posición de Recepcionista de apartamentos turísticos. Será una persona activa, amable y con gran capacidad de resolución de situaciones con los huéspedes. La posición se desarrolla en nuestra oficina con recepción central ubicada en la zona de Ayora (Valencia). ABSTENERSER QUIEN NO TENGA UN MÍNIMO DE 2 AÑOS DE EXPERIENCIA EN PUESTO SIMILAR, EN HOTELES O APARTAMENTOS TURÍSTICOS. Responsabilidades: • Gestión de reservas a través de diferentes plataformas mediante Channel Manager., • Imprescindible experiencia en el manejo de la plataforma de Airbnb y Booking., • Atención completa al huésped durante todo el proceso: responder consultas previas a la reserva y facilitar su cierre, coordinar y asegurar que todo esté preparado para la llegada de los huéspedes, realizar la recepción y el check-in a su llegada, atender las incidencias o necesidades durante su estancia, gestionar la previsión de salidas y verificar con el huesped que todo haya ido correctamente durante la estancia. Requisitos: • Nivel de Inglés avanzado y un segundo idioma pudiendo ser italiano o francés nivel alto tanto hablado como escrito (imprescindible)., • Experiencia de 2 a 3 años en atención al público o en el sector turístico, en un puesto con fuerza en cierre de operaciones de ventas., • Persona organizada, resolutiva, colaborativa y con excelente trato al cliente. Condiciones: • Trabajo en turnos semanales rotativos de mañana y tarde., • 5 días a la semana, con 2 días libres variables.

  Easy apply
• IVC Evidensia España

  

  Customer Experience & CRM Manager

  15 hours ago

  Valencia

  En dependencia del área de Marketing, buscamos incorporar un/a Customer Experience & CRM Manager para liderar la estrategia de fidelización y optimización de la experiencia de cliente en España y Portugal. El puesto tiene como objetivo principal incrementar la recurrencia, la retención y el valor del cliente, utilizando el CRM como herramienta estratégica para el análisis del comportamiento, la identificación de oportunidades y la activación de acciones de impacto real en negocio. Se trata de un rol con fuerte orientación analítica y de negocio, enfocado en la parte baja del embudo de conversión y en la mejora continua de la experiencia de clientes actuales. • Analizar el comportamiento de los clientes a lo largo de su ciclo de vida, con foco en recurrencia y fidelización., • Diseñar, activar y optimizar estrategias de retención basadas en datos., • Transformar la información del CRM en insights accionables para negocio, marketing y operaciones., • Liderar la estrategia de CRM y sus principales palancas de conversión (email marketing, SMS, WhatsApp, recordatorios, etc.)., • Definir, monitorizar y reportar KPIs clave de la parte baja del embudo (retención, frecuencia, abandono, LTV, satisfacción)., • Impulsar la estrategia de captación, análisis y gestión de reseñas en Google como elemento clave de experiencia, reputación y fidelización., • Detectar puntos de fricción en la experiencia del cliente y proponer mejoras basadas en evidencia., • Colaborar de forma transversal con Marketing, Contact Center y Operaciones para asegurar la correcta ejecución de las iniciativas., • Medir el impacto de las acciones implementadas y optimizarlas en función de resultados., • Garantizar la calidad, coherencia y buen uso del dato dentro del CRM., • Experiencia previa trabajando con CRM y datos de cliente, preferiblemente en sectores como salud, retail, telco o seguros., • Conocimiento de métricas de fidelización, retención y valor de cliente., • Capacidad para analizar información y convertirla en decisiones prácticas orientadas a negocio., • Experiencia en entornos colaborativos y con equipos transversales., • Se valorará experiencia en entornos multi-centro, servicios o modelos de negocio con recurrencia., • Perfil analítico, estructurado y orientado a resultados., • Mentalidad práctica y foco en impacto real., • Capacidad crítica y criterio para priorizar., • Comodidad en entornos de cambio y construcción., • Salario competitivo fijo + bonus variable por objetivos., • Flexibilidad horaria y opción de teletrabajo., • Beneficios corporativos IVCE., • Desarrollo profesional continuo en un entorno dinámico, colaborativo y con propósito. ¿Te interesa formar parte de IVC Evidensia? Inscríbete a través de nuestra web. ¡Te esperamos! #J-18808-Ljbffr

• 4Phones

  

  Account Manager

  17 hours ago

  Valencia

  Account Management OfficerApplyremote type: Hybridlocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR-0023866The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole: Account Management Officer Location: ValenciaEmployment Type: Full time Permanent Role summary:As an Account Management Officer and play a key role in supporting client accounts from setup through their full lifecycle. You’ll ensure data accuracy, meet AML/KYC and regulatory requirements, and work closely with clients and internal teams to resolve queries and keep operations running smoothly. This is a great opportunity to build your expertise in client servicing, compliance, and financial operations within a collaborative team environment.Key responsibilities: Management and maintenance of client and account data throughout the lifecycle of a bank account. Adherence to internal business rules and regulatory requirements regarding AML/KYC, CRS & FATCA/QI. Identifying and assessing documentation requirements and addressing deficiencies. Working on account issues & client reporting closely with internal and external stakeholders. Numerical document management. Various signature verifications where applicable. Supporting and mentoring Junior staff where required. Further tasks might be assigned according to the business requirements.Skills Required: Educational level: University degree - Bachelor (or above) in Economics, Finance or Business Administration. Working experience in similar roles. Excellent knowledge of English. Sound knowledge of AML/KYC requirements as well as of various legal and regulatory structures of corporates, funds, and international institutions. Sound knowledge of MS Office applications. High attention to detail with a proactive and analytical mindset. Ability to work independently and as part of a team, managing priorities in a dynamic environment. Strong organizational skills and flexibility.* Excellent communication skills.What you will get in return: Hybrid Working Model Private health insurance. 27 working days holiday + Public holidays Opportunities for professional development. Professional Development (CPD) and Study Guidance programs Positive and hospitable work environment. Opportunity to work with a diverse, agile and global team. Exposure to all aspects of the business and cross-jurisdiction.* A genuinely unique opportunity to be part of an expanding large global business + moreAt Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process.#J-18808-Ljbffr

• Maisa

  

  Technical Account Manager

  17 hours ago

  Valencia

  Location: Spain / Madrid / Hybrid / Remote Language: Spanish Mandatory Team: Client Services Welcome to Maisa – Making AI Accountable! Our agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can’t handle and Gen AI can’t be trusted with. We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to your most complex processes. Powered by a new kind of computing platform, Maisa combines AI-driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale. About The Role Our Technical Account Managers play a crucial client-facing role to drive adoption, expansion, and value realization for enterprise customers implementing our agentic AI platform, contributing significantly to ensuring the success of key enterprise customers. You’ll manage the full lifecycle of customer deployments, from leading discovery processes, through initial technical implementation and on to broad organizational adoption. TAMs provide program/project management for enterprise-wide rollouts, coordinating implementation across multiple departments and stakeholders while ensuring consistent value delivery and transformative results for clients. Whilst this role can be remote, based anywhere in Spain, you can expect 25% travel time on-site with customers and Maisa offices. What You’ll Do Implementation & Delivery Lead enterprise-wide platform rollouts across multiple customer departments, managing parallel implementation streams, comprehensive project plans, milestones, and resource requirements Coordinate customer onboarding activities including technical setup, process discovery and mapping, user training, and knowledge transfer Program Management & Governance Establish and track KPIs and success metrics for each deployment phase, providing regular status updates to internal and customer executive stakeholders Identify and mitigate implementation risks through proactive program management Enablement & Adoption Develop scalable training programs and materials to drive customer self-sufficiency and adoption through change management best practices Build and maintain a use case repository to track implementation progress, measure success, and identify expansion opportunities Stakeholder Management Serve as primary point of contact for technical and operational issues during implementation Facilitate cross-functional collaboration between customer teams and Maisa AI resources, driving stakeholder engagement What You’ll Bring Key Requirements Strong demonstrable experience managing enterprise technology implementations, with proven experience leading customer onboarding, training programs, and change management initiatives at scale Strong program management capabilities including coordinating parallel workstreams, dependencies, and stakeholder management from technical teams to C‑suite Solid technical knowledge across modern cloud infrastructure and software technologies (AWS, Azure, Kubernetes, CI/CD, REST APIs) from either commercial experience or Bachelor’s degree in Computer Science, Information Systems, or related field Demonstrable experience leading discovery processes and process mapping using various frameworks and methodologies Excellent communication and documentation skills with ability to present complex technical ideas and AI automation solutions to both technical and non-technical stakeholders Business proficiency in Spanish and English; additional European languages a plus Ability to travel up to 25% of the time Desired Qualities Hands‑on experience with enterprise automation platforms (Ui Path, Automation Anywhere, Blue Prism, Celonis) and relevant certifications (PMP, PRINCE2, Agile) Background in process optimization, business process management, or digital transformation with track record of successful change management in large organizations Self-starter who thrives in fast‑paced, founder‑led environments with comfort navigating ambiguity and creating structure in undefined scenarios Strong analytical skills for tracking program metrics and demonstrating customer value Willingness to actively use AI tools to enhance productivity and preference for flat organizations with direct impact Why Join Maisa You will be joining one of Europe’s most exciting early-stage AI start‑ups, where you’ll have the opportunity to work with cutting‑edge Agentic Process Automation that’s reshaping how enterprises approach AI deployment. You will get to directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges. Following our recent $25m Seed Round, we’re scaling quickly and realizing significant enterprise traction. This is your opportunity to help solve real AI enterprise challenges, working alongside deep technical and industry experts, where you will be challenged daily and expedite your learning and development. Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. #J-18808-Ljbffr

• Concentrix

  

  Customer Service Representative (German-Speaking) - Remote - Fashion Industry Le02 - €19.623 A Year

  17 hours ago

  Valencia

  Seeking a German-speaking Customer Service Representative for a fashion industry role in Barcelona. Responsibilities include handling customer inquiries via phone and email, resolving issues within SLAs, and maintaining product knowledge.

• Apex Group

  

  Client Service Manager (Manco Services)

  17 hours ago

  Valencia

  Client Service Manager - AIFMApplylocations: Valenciatime type: Full timeposted on: Posted Todayjob requisition id: JR- FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue-chip companies and leaders in their domestic market. We invest in our people, enabling you to develop your skills and build on your experience. If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you.# Job specification- Work proactively on a portfolio of clients to support the daily activities of the funds under management; - Act as main point of contact for the clients for day-to-day activities and resolution of any fund-related queries; - Set-up and leadAIFM service review calls with clients to maintain a strong relationship; - Establish and maintainexcellent relationships with each of the fund delegates including portfolio managers, investment advisors, administrators and depositaries, including participation of service provider quality calls; - Ensure compliance withinternal and external processes; - Maintain the Fund corporate calendar and monitor compliance with deadlines according to Fund corporate calendar and internal procedures; - Update internaldatabase on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information; - Ensue all fundshave up-to-date policies and procedures that reflect on-going regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum.- Prepare the Operating Memorandum and coordinate internal and external review of such document; - Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.E. populate checklists, AML forms, UBO forms, other fund related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information; - Ensure all investor subscription documents incl. side letters are saved on client folder; - Manage investors side letter matrix and resolve any gaps on responsible parties or approaching deadline; - Where FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting Agenda; - Present AIFM report inthe Board Meeting; - Ensure coordination and review of fund financial reports and long form reports; - Preparation of reportsfor Senior Management Committee (Conducting Officers), Board of Directors of the Fund/Management Company; - Prepare cash payment instructions for review and signature by the Client Service Manager; - Upload investorreports and target fund documentation to the investor portal; - Preparation ofpresentation materials for physical client visits; - Calculate and review client fees, create invoices and manage timely payment; - Identify opportunities to enhance the client relationship; - Support with adhoc projects.# Skills Required:- Academic degree, preferably in Finance or Economics; - Experience in the financial sector is of advantage; - Keen to furtherdevelop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions; - Strong commercial awareness, analytical and communications skills; - Good working knowledgein MS Office suite; - Fluent in English withexcellent written and oral communication skills.# What you will get in return- A genuinely unique opportunity to be part of an expanding large global business; - A friendly, co-operative and supportive environment; - Training and development opportunities.As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programs.#J-18808-Ljbffr

• 4Phones

  

  Account Manager - $75,000 - $80,000 A Year

  17 hours ago

  Valencia

  Buscamos un Account Manager para la zona de Levante, con residencia en Valencia, para promocionar y vender dispositivos médicos en hospitales. Se requiere experiencia en ventas y habilidades de negociación.

• Global Customer Service Provider

  

  Valencia: Bilingual Customer Service & Sales (Dutch/English) - €19.623,9 A Year

  17 hours ago

  Valencia

  Seeking a Customer Service Sales Representative in Valencia, handling customer requests and post-sales tasks.