Supervisor/a Room Service - Hosco

About the job En Grand Hotel Central, estamos seleccionando a un Botones dedicado y amable para unirse a nuestro equipo. El Botones desempeñará un papel crucial en la creación de una experiencia excepcional para nuestros huéspedes, brindando un servicio de primera clase y asegurando una llegada y salida sin problemas.Sus principales responsabilidades serán:Recepción y Despedida de Huéspedes: Saludar a los huéspedes con una sonrisa amable y asistirlos con su equipaje a la llegada y salida del hotel. Proporcionar información sobre las instalaciones y servicios del hotel, así como recomendaciones sobre lugares de interés locales.Manejo de Equipaje: Cargar y descargar el equipaje de los huéspedes de manera segura y eficiente, asegurándose de que se maneje con cuidado y se entregue en las habitaciones correspondientes.Coordinación con el Personal de Recepción: Trabajar en colaboración con el personal de recepción para garantizar una comunicación efectiva sobre el estado de las habitaciones y las solicitudes de los huéspedes No hay opciones de alojamiento • Uniforme • Excelente ambiente de trabajo y compañerismo. • Posibilidad de crecimiento en la compañía. Department: Reception About you Experiencia previa en roles similares en la industria hotelera o de hospitalidad. Capacidad para trabajar de forma autónoma Excelentes habilidades de comunicación y servicio al cliente. Competencia verbal inglés Languages required: English and Spanish. French is a plus The company Situado junto al Barrio Gótico y el Born, con vistas inigualables sobre la ciudad y el mar, Grand Hotel Central es un destino en sí mismo. Con un diseño elegante y atemporal, una gastronomía cuidada, y una de las terrazas más reconocidas de Barcelona, representamos el equilibrio perfecto entre lujo discreto y la vibrante energía de la ciudad.

About the job Buscamos un/a Técnico/a de Mantenimiento hotel de 4* ubicado en Marbella ¿De qué serás responsable? · Identificar todos los equipos sujetos a mantenimiento. · Verificar y ejecutar el plan de mantenimiento preventivo y correctivo. · Inspeccionar el estado de las instalaciones, maquinaria y equipos. · Contactar y supervisar los servicios de mantenimiento subcontratados y el desarrollo de las inspecciones reglamentarias. · Ejecución de reparaciones básicas de mantenimiento corriente del edificio en coordinación con las necesidades transmitidas por los demás departamentos del hotel, así como de acuerdo con las necesidades encontradas tras la ejecución de los planes de mantenimiento preventivo. · Mantener informado a Dirección y al responsable de Mantenimiento de Zona sobre el estado de las instalaciones y maquinarias, del comportamiento de proveedores y empresas de mantenimiento subcontratadas ¿Qué buscamos? Conocimientos en fontanería general del edificio, instalaciones eléctricas, instalaciones de Protección Contra Incendios, detección de averías, instalaciones de climatización y producción de Agua Caliente Sanitaria. Conocimientos sobre control y prevención de legionela. (instalaciones con SPA y piscinas) Experiencia previa en mantenimiento de Hoteles o grandes edificaciones. Disponibilidad para trabajar de lunes a domingo. Buscamos a una persona dinámica, con la suficiente autonomía como para gestionar el departamento de mantenimiento de su hotel, con capacidad de aprendizaje y adaptación y orientado al servicio y a la disponibilidad. Department: Maintenance The company Somos una cadena de establecimientos de 4* y 5* con ubicaciones estratégicas en las ciudades más importantes entre las que se encuentran las principales capitales. Actualmente, contamos con más de 200 hoteles que operan bajo nuestras distintas marcas entre las que se encuentran Eurostars Hotels, Aurea Hotels, Exe Hotels, Ikonik Hotels y Crisol Hotels. Recorrer las instalaciones de cualquiera de nuestros hoteles significa descubrir un universo de espacios de cuidado interiorismo y mimada decoración, donde vanguardismo y tradición se funden para dar lugar a establecimientos cálidos y acogedores. En ellos, nuestros huéspedes sienten el confort del propio hogar, sin renunciar a las ventajas y comodidades de las más modernas instalaciones y los equipamientos tecnológicos de última generación.

About the job Are you passionate about Hospitality world? Do you have a minimum of 3 years or more of experience as a Income Auditor? At Hilton Barcelona, we are looking for a Income Auditor to be part of the Accounting Team. Position purpose: Specifically, the Income Auditor will perform the following tasks to the highest standards: Audit continually the financial processes within the hotel to ensure, internally, that best practice procedures are met; Recommend improvements to processes as required; Audit the hotel financials on a daily basis to ensure all logged financial reports are accurate; Audit the cash takings within the hotel to ensure accuracy and completion. Set up proper controls and procedures to ensure that no revenue is lost. Main duties: Ensure the accuracy of the Daily Revenue Report prepared by Night Audit. Verify and spot check the the daily operations system transactions and supporting documents. Reconcile and monitor housekeeper and rate discrepancies, and Conference and Banqueting Revenue against daily function sheets. Ensure entertainment /employments check are signed and explained by a manager and pass these on to the Assistant Finance Manager for approval. Check the backup of rebates and pass these on for approval Spot check that room rates in the PMS system are as per contract rates. Balance the credit card out-standings, reconciled by Night Audit, with the general ledger accounts. Check if all credit card queries are clarified and if necessary action is taken immediately. Verify that all voided FB guest checks are explained and approved by the supervisor or managerMake sure that all payments and paid outs are handled as per Front Office credit policy. Check that all complimentary and house use rooms have to be approved by the General Manager. Ensure that House accounts and group maters accounts are checked out on a timely basis. Provides punctual support to ensure compliance with local and company requirement, including internal controls, reporting and billing. Reconcile various general ledger accounts at month end. The offer: 30 vacation days. Internal and external development and training opportunities. Staff discounts for overnight stays and gastronomic services worldwide. What are we looking for? Minimum 2-year experience in the hotel industry Experience in finance and accounts receivable preferredSolid knowledge of Microsoft. Must have excellent numerical, analytical and critical reasoning skills. Excellent organisational and planning skills. Accountable and resilient.Ability to work under pressure. Organized. Attention to detail. Capacity to work under tight deadlines. Advance excel knowledge At HILTON BARCELONA we firmly believe in equality as a fundamental principle that drives our success and strengthens our corporate culture. We are committed to creating an inclusive and equitable work environment where every employee has equal access to opportunities for development and growth, regardless of their background, gender, race, sexual orientation, religion, special ability or any other personal characteristic. Your personal and curricular data may be part of our databases to participate in our current and future selection processes and will be kept for a maximum of one year. Your personal data may be communicated to third parties that assist us in the management of applications, such as platform providers, hosting services, as well as in our software and applications that may contain data about you. Department: Finance & Accounting The company Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center. Settle in to a contemporary guest room with city views and amenities for work and relaxation including WiFi, a work desk and 32-inch plasma TV. Choose the Executive Room with a separate working area and exclusive access to the Executive Lounge with complimentary continental breakfast and refreshments, or select a fantastic suite for your comfortable accommodations. Stay connected with WiFi access in all public areas or visit the business center for an array of supportive and useful professional services including printing, faxing, photocopying and express mail. Host events and meetings in Barcelona, taking advantage of the 17 meeting rooms, professional expertise of the events team, and A/V equipment available for hire. Wind down after a busy day with a workout in the 24-hour fully equipped fitness center, or gather with friends and colleagues for a cocktail and tapas at The Vibe Bar and Terrace. Savour Mediterranean cuisine paired with the perfect glass of wine in Mosaic Restaurant. In the summer months enjoy the sunshine on one of two

About the job Are you passionate about Hospitality world? Do you have a minimum of 5 years or more of experience as a Sales Manager? At Hilton Barcelona, we are looking for a Corporate Sales Manager to be part of the Sales Team. About us : Opened as the chain´s flagship hotel in Barcelona, in the corporate and financial district. Hilton Barcelona is surrounded by shopping, restaurants, and leisure options. Explore the city at your leisure from this conveniently located hotel at only 10 minutes away from the city centre, and excellently communicated to the Airport (10 minutes) and the High-Speed Train Station (5 minutes). 290 contemporary and fresh Rooms and Suites, with a unique decoration, inspired by famous Catalan architect Antoni Gaudi and outfitted with the finest amenities. Enhance your stay and upgrade to an Executive room or Suite, with preferential access to the Executive Lounge, a wide assortment of services and experiences. Unwind at The Vibe Bar, a unique meeting point for after work where new trends and elegance mixes to become a different and innovative spot. Mosaic Restaurant stands up for its first quality cuisine based in proximity products (Local fresh market products), and by keeping the authentic and traditional Mediterranean recipes. Position purpose: To drive hotel revenue & market share by increasing the penetration on the existing accounts and growing the base of corporate clients by securing new contracts. Develop the market segment by executing strategies agreed with the Director of Sales. Maximise the Corporate Accounts rooms, groups, conference, and events revenue through pro-active specific sales actions. Planning and Organising: Develops and maintains excellent product knowledge (rooms, meeting spaces, and outlets) as well as maintains up to date customer records and keep updated the segment action plans and financial objectives monthly. Coordination of the hotel’s sales activities with the aim to generate optimal room occupancy and high accommodation, C&E and F&B sales and other revenues. Attending all department and hotel meetings as necessary To work with Hotel Management and Directors to communicate changes in the local market conditions and provide effective and timely solutions to minimise any detrimental effects. Develops the Hotel Sales & Marketing Plan for the Corporate segment which accurately interprets the objectives of the business and uses this to communicate with, and to focus the teams and own efforts. Contributes to the development of regional sales and marketing initiatives recommending, implementing, and monitoring appropriate local activity. Pro-active Sales Approach: Identify new business leads by examining local market trends and competition activities, and by examining the hotel PMS and other systems. Conduct yourself as a professional representative of the hotel at various industry tradeshows, conferences, and adhere to the guidelines of the budget and sales & marketing plan. Develops key account plans, detailing objectives, timescales, and sales methods to support the defined accounts strategies. Works with the Hilton International Sales Teams to manage and undertake activity on Key Global Accounts. Ensures permanent observation of the market and competitors monitoring the sales results and keep the DOS informed of any changes. Obtains knowledge of competitor’s products to understand the marketplace and target potential corporate accounts. Target key accounts potential for the company, generate new business, close deals, and increase revenue by sales calls, on-site visits / site inspections, and community networking. Regularly organize enough entertainments with current and potential customers for developing relationship and explore new business opportunity. Contracting Process: Run smoothly and respecting the deadlines the RFP season (Business Cases Submission, discuss Rate Strategy, RFP submissions/negotiation/contracting, and activation of the deals closed). Works with the Hilton International Sales Teams to drive new Global Accounts and increase the share of the existing ones. Make sure the local accounts are recontracted before the end of each year and the rates are activated in the systems. Review quarterly with the existing accounts the production generated vs the targeted volume to put in place corrective actions if needed. Executes and supports the administrative aspects of the contracting process (e.g. contract creations for Local Accounts, code creations if needed). Internal and External Relationships: Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Supports the Director of Sales and Marketing in preparing the department budget of the segment. Accurately identifies the level of influence and decision-making power of contacts in the customer organisation and uses these to secure business. Grow the points of contact in each organization. Develop relationships within the community to strengthen and expand the customer base for sales opportunities. Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Work closely with the Director of Sales and Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels. Administration / Systems: Ensure CRM is constantly up to date with account, contacts, and tasks information. Works with Microsoft Office package (excel, word, power point) Keep up to date the tracking tools to monitor the progress of the accounts managed. General other responsibilities: Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. Generating monthly segment data and reports for analysis and monthly owner report. Contributes ideas to improve the products and services offered. To complete an agreed number of Face-to-Face appointments per week. Attend sales events/ Tradeshows that are relevant and measure ROI. To be actively involved in preparation and participation in all relevant business activities and meetings and ensure actions are followed up. To be actively involved in preparation and participation in all relevant business activities and meetings and ensure actions are followed up. Promoting Hilton Worldwide Values as the foundation of the organisations culture. Be a ‘Brand Ambassador’ of Hilton Worldwide by leading by example. Attend all relevant training and development activities as required. Maintain excellent team spirit by supporting and encouraging all Team members. To balance the above in harmony with the right balance of time and energy spent generating new business. The offer : 30 vacation days Internal and external development and training opportunities Staff discounts for overnight stays and gastronomic services worldwide Parking, laundry & mobile phone ** What are we looking for?** University degree (Business or Hospitality Management is preferred) or equivalent or experience in lieu Good knowledge of the Barcelona corporate business market. Experience in RFP processes and account management. High communication skills in English and Spanish. Several years of experience in a reservation or sales environment in the hospitality industry or similar position. Affinity for computer systems. Must have excellent numerical, analytical and critical reasoning skills. Qualities, Skills & Knowledge: Excellent selling capability. Excellent organisational and planning skills. Accountable and resilient. Ability to work under pressure. Flexibility to respond to a range of different work situations. Excellent relationship builder Collaborative Strong customer focus Strong delivery focus Strong decision-making skills Strong influencing skills Strong in critical thinking Good numerical skills Ability to prioritise the business-critical actions from a range of conflicting needs. Self-motivated. Ability to communicate openly and clearly both verbally and in writing. This is an exceptional opportunity for a Sales Manager to shape and drive the Corporate segment in a fast-growing global Hospitality company. If you possess the required skills and are ready for a challenging and rewarding role, we encourage you to apply. At HILTON BARCELONA we firmly believe in equality as a fundamental principle that drives our success and strengthens our corporate culture. We are committed to creating an inclusive and equitable work environment where every employee has equal access to opportunities for development and growth, regardless of their background, gender, race, sexual orientation, religion, special ability or any other personal characteristic. Your personal and curricular data may be part of our databases to participate in our current and future selection processes and will be kept for a maximum of one year. Your personal data may be communicated to third parties that assist us in the management of applications, such as platform providers, hosting services, as well as in our software and applications that may contain data about you. Department: Sales The company Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center.

About the job JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience - High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR - 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team - Handles employee questions and concerns. - Monitors employees to ensure performance expectations are met. - Provides feedback to employees based on observation of service behaviors. - Assists in supervising daily shift operations. - Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. - Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations - Ensures all employees have proper supplies, equipment and uniforms. - Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. - Ensures compliance with all restaurant policies, standards and procedures. - Monitors alcohol beverage service in compliance with local laws. - Manages to achieve or exceed budgeted goals. - Performs all duties of restaurant employees and related departments as necessary. - Opens and closes restaurant shifts. Providing Exceptional Customer Service - Interacts with guests to obtain feedback on product quality and service levels. - Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. - Encourages employees to provide excellent customer service within guidelines. - Handles guest problems and complaints, seeking assistance from supervisor as necessary. - Strives to improve service performance. - Sets a positive example for guest relations. - Assists in the review of comment cards and guest satisfaction results with employees. - Meets and greets guests. Conducting Human Resource Activities - Supervises on-going training initiatives. - Uses all available on the job training tools for employees. - Communicates performance expectations in accordance with job descriptions for each position. - Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Analyzes information and evaluating results to choose the best solution and solve problems. - Assists servers and hosts on the floor during meal periods and high demand times. - Recognizes good quality products and presentations. - Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

About the job JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience - High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations - Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. - Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. - Adheres to all standards, policies, and procedures. - Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. - Manages group room blocks and meeting space for average to large-sized assigned groups. - Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. - Uses his/her judgment to integrate current trends in event management and event design. - Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). - Participates in customer site inspections and assists with the sales process as necessary. - Performs other duties as assigned to meet business needs. - Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service - Delivers excellent customer service throughout the customer experience and encourages the same from other employees. - Empowers employees to provide excellent customer service. - Sets a positive example for guest relations. - Coordinates and communicates event details both verbally and in writing to the customer and property operations. - Makes presence known to customer at all times during this process. - Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. - Follows up with customer post-event. - Responds to and handles guest problems and complaints. - Uses personal judgment and expertise to enhance the customer experience. - Stays available to solve problems and/or suggest alternatives to previous arrangements. - Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Interacts with guests to obtain feedback on product quality and service levels. - Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams - Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. - Leads formal pre-event and post-event meetings for average to large-sized assigned groups. - Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function - Assists in the sales process and revenue forecasting for customer groups. - Up-sells products and services throughout the event process. - Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities - Reviews comment cards and guest satisfaction results with employees. - Observes service behaviors of employees and provides feedback to individuals and/or managers. - Assists in the development and implementation of corrective action plans. - Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. - Works with the property staff and customers to address operational challenges associated with his/her group. - Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: Secretary / Executive Assistant Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events

About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Restaurant Manager to join the opening team at SLS Barcelona. Under the guidance of the Head of Bars & Restaurants, the Restaurant Manager directs the operations of the Food & Beverage outlets within the hotel. The Restaurant Manager assures the restaurant’s service is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Manage and oversee the entire restaurant operation. Ensure the food & beverage concept of the restaurant is well executed and expectations of guests and the team are accomplished whilst continually looking for areas to improve. Continually update service offerings in line with trends and guest expectations. Manage food & beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. Ensure service and other standards according to SOPs are adhered to. Ensure cash handling procedures are followed and all stock items are managed. Ensure that the food & beverage team is continually trained in product and menu knowledge. Oversee the preparation and presentation of food & beverages to meet set standards. Oversee staff training and carry out on-the-job training where required. Ensures that regular, on-going communication occurs in the restaurant. Contributes to the hiring process, conduct performance appraisals, and make personnel-related decisions. Ensures that food and beverage products are of the highest quality and presented effectively. Supports the Head of Bars & Restaurants in various administrative tasks, including departmental reports and strategic planning. Establishes clear expectations and holds the food and beverage team accountable for exemplifying desired service standards. Facilitates the integration of new hires into the department through orientation programs and tailored training initiatives to enable successful job performance. Qualifications What we are looking for... Degree with emphasis in Hospitality/Restaurants management. +3 years experience in hospitality within hotels/restaurants with high volume of food & beverage operations in a management role. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values. Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: F&B Management The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

En Grupo Dani García buscamos 1 Supervisor/a de Sala con liderazgo, visión y pasión por la excelencia en el servicio ¿Te imaginas formar parte de uno de los grupos gastronómicos más innovadores y en plena expansión internacional? En Grupo Dani García, con restaurantes en ciudades como Marbella, Madrid, Barcelona o Tarifa, seguimos creciendo... y tú puedes crecer con nosotros. ¿Qué buscamos? - Experiencia previa como Supervisor/a de Sala o en puestos de gestión en restauración de alto nivel. - Capacidad para coordinar y motivar al equipo, garantizando un servicio impecable. - Pasión por la gastronomía, el detalle y la atención al cliente. - Habilidades organizativas y de resolución de problemas. - Compromiso, proactividad y actitud positiva. ¿Qué ofrecemos? - Formación continua y desarrollo profesional junto a un equipo con estrella Michelin. - Proyección real de crecimiento dentro del grupo, con oportunidades a nivel nacional e internacional. - Ambiente joven, dinámico y altamente profesional. - Posibilidad de trabajar en diferentes restaurantes del grupo. - Contrato estable, condiciones competitivas y beneficios adicionales. ¿Quiénes somos? El Grupo Dani García es mucho más que un grupo de restaurantes. Es un proyecto gastronómico en constante evolución, liderado por el chef Dani García (3 estrellas Michelin). Apostamos por el talento, la innovación y el compromiso con la calidad. ¿Preparado/a para liderar la sala y garantizar una experiencia única?

Desde Cliente Zero estamos buscando un perfil Senior Operaciones para un proyecto en Santander. Imprescindible: Disponibilidad para residir en Santander o alrededores. Las funciones y misión del puesto serán las siguientes: - Supervisión de operaciones y servicios. - Gestión de procesos - Supervisión de servicios y protocolos - Seguimiento de manuales operativos - Controles analíticos - Control de gastos, ratios, compras, mermas, almacenes - Control de orden - Resolución de incidencias - Control y revisión de APPCC en centros de coste Este puesto de trabajo tendrá su responsabilidad tanto en visitas a los centros de coste asignados como en gestión administrativa. ¿Qué ofrecemos? Este proyecto está abierto a evaluar tanto perfiles con contratación laboral como personas que prefieran hacer una contratación como autónomo/a. Si te interesa el proyecto y quieres conocer más, por favor, inscríbete para que podamos ponernos en contacto contigo y hablemos sobre el mismo asi como despejar todas las dudas. Gracias

IMPORTANTE: Este puesto está exclusivamente relacionado con el área de LIMPIEZA HOTELERA. No es un puesto vinculado a cocina, bar ni restauración. 🏨 ¡ÚNETE A NUESTRO EQUIPO EN UN PRESTIGIOSO HOTEL 5★ DE BARCELONA! Buscamos un/a SUPERVISOR/A con experiencia en el área de LIMPIEZA HOTELERA (no restauración ni bar). 📌 FUNCIONES: *Supervisar y coordinar al equipo de limpieza (camareras de pisos, valets, y personal de áreas comunes). *Controlar la calidad del servicio en zonas comunes y habitaciones. *Atender, junto con el valet, las solicitudes especiales de limpieza de los clientes. *Garantizar el cumplimiento de los estándares del hotel en cuanto a higiene y presentación. *Realizar otras tareas propias del puesto de supervisión en el área de limpieza. 🎯 REQUISITOS: *Graduado en ESO o formación equivalente/superior. *Mínimo 2 años de experiencia como supervisor/a de limpieza en hoteles. *Habilidades destacadas en organización, responsabilidad, iniciativa, planificación y tolerancia al estrés. 🔹 SE OFRECE: *Incorporación inmediata. *Contrato a jornada completa. *Turnos rotativos de lunes a domingo, incluidos festivos según cuadrante. 📢 IMPORTANTE: Este puesto está exclusivamente relacionado con el área de LIMPIEZA HOTELERA. No es un puesto vinculado a cocina, bar ni restauración.

Sandwich Club Barcelona is growing and we’re looking for an experienced Restaurant Manager to lead daily operations across our two vibrant locations in Eixample and Poblenou. This is a hands-on leadership role for someone passionate about hospitality, team development, and delivering outstanding guest experiences. As Restaurant Manager, you’ll oversee all aspects of the day-to-day running of the restaurants — from managing staff and inventory to ensuring service excellence and operational efficiency. You’ll work closely with the leadership team to support business goals while creating a positive, high-performance environment for both staff and guests. Key Responsibilities - Lead and support the front-of-house team, including recruitment, onboarding, training, scheduling, and performance reviews. - Oversee stock management: receive deliveries, monitor inventory levels, and place orders based on business needs and budget. - Ensure compliance with all health, safety, and labor regulations. - Maintain high standards of cleanliness, food quality, and customer service at all times. - Organize and lead monthly team meetings and regular staff check-ins. - Manage restaurant reservations and on-site private events. - Ensure all menus are current, accurate, and aligned with brand standards. - Collaborate with the kitchen team to ensure seamless service and communication. - Monitor and optimize labor costs and other operational expenses. - Ensure all new team members are properly trained and integrated into the team. - Drive staff motivation and engagement through positive leadership and feedback. - Contribute actively to business strategy and improvement initiatives as part of the management team. What We’re Looking For - 2–4 years’ experience in a fast-paced, high-volume restaurant in a management role. - A strong leader with proven experience in team development and operational management. - Fluent in English and Spanish. - Passionate about hospitality with excellent customer service skills. - Detail-oriented, highly organized, and solutions-focused. - Strong interpersonal and communication skills. - Comfortable using tools like Excel, POS systems, and scheduling platforms. - Solid understanding of local health & safety regulations and labor laws.

Descripción del Puesto: Estamos buscando un Supervisor de Servicio Nocturno motivado y experimentado para unirse a nuestro equipo. El candidato ideal será responsable de supervisar las operaciones nocturnas, garantizar la entrega de un servicio de alta calidad y mantener un ambiente de trabajo positivo. Si tienes pasión por la hospitalidad, excelentes habilidades de liderazgo y un ojo agudo para los detalles, te invitamos a postularte. Responsabilidades: Supervisar y coordinar las operaciones de servicio nocturno, incluyendo asignaciones de personal y priorización de tareas. Garantizar el cumplimiento de los estándares de la empresa en cuanto a calidad de servicio, limpieza y seguridad. Capacitar y orientar al personal para mejorar sus habilidades y mantener un alto nivel de satisfacción del cliente. Gestionar consultas, comentarios y preocupaciones de los clientes con profesionalismo y eficiencia. Colaborar con otros departamentos para optimizar la eficiencia operativa general. Mantener los niveles de inventario y ayudar en la solicitud de suministros según sea necesario. Manejar problemas escalados y proporcionar soluciones oportunas. Mantener un ambiente de trabajo positivo y colaborativo. Calificaciones: - Experiencia previa en un rol de supervisión o gerencial dentro de la industria de la hospitalidad. - Excelentes habilidades de comunicación e interpersonales. - Fuertes habilidades organizativas y capacidad para realizar múltiples tareas. - Conocimiento de las operaciones de servicio nocturno y tendencias de la industria. - Capacidad para trabajar en horarios flexibles, incluyendo noches y fines de semana. - Habilidades para resolver problemas y tomar decisiones bajo presión. Sin turno partido - 3 días de descanso a la semana en regla. - Se requiere disponibilidad durante los fines de semana. - Los salarios mencionados son importes Bruto, 1600 al mes. - 4 días a la semana, 8 horas al día