Commercial Account Executive
hace 15 días
Gijón
In this role you drive top-line revenue by acquiring new customers and expanding within existing accounts in Spain & Portugal. You will align Zendesk solutions with client goals, lead multi-month, value-driven sales cycles, and foster executive sponsorship to secure strategic partnerships. You’ll leverage data and cross-functional collaboration to optimize retention and expansion, contributing to Zendesk’s mission of humane, human-centered customer service. • remote work flexibility, • global offices, • inclusive culture, • equal opportunity employer, • Acquire new customers and penetrate top accounts in Spain & Portugal to grow revenue, • Cross-sell additional Zendesk products to existing clients to maximize account value, • Nurture key relationships for satisfaction, retention, and long-term partnerships, • Use data, intents, and adoption history to improve prospecting and retention strategies, • Create quarterly territory plans to increase market share, • Demonstrate Zendesk product fit with client objectives to drive expansion, • Lead complex, value-centric sales cycles with proofs of concept, • Maintain a robust pipeline and accurate forecast to exceed targets, • Build C-level sponsorship and engage decision-makers, • Collaborate with internal teams to optimize sales strategies and execution, • Close complex deals with a consultative approach and compelling business cases, • Stay current on Zendesk solutions, competition, and industry trends, • BA/BS degree or equivalent experience, • 4+ years in cloud/software B2B or AI sales or solution engineering with a proven target track record, • Consistent history of meeting/exceeding quotas, • Experience navigating multi-month, value-focused sales cycles with proofs of concept, • History of selling to C-level executives, • Strong presentation, negotiation, and closing skills, • Experience creating and leveraging territory and account plans, • Familiarity with Sales tools such as Salesforce, Outreach, Clari, Seismic and Looker, • Ability to travel to customer locations, • Spanish and English language skills (Portuguese a plus), • presentation and negotiation prowess, • cross-functional collaboration, • Clari #J-18808-Ljbffr