1PL Delivery Operations Manager
2 days ago
Madrid
About Us JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience. Our capabilities span the entire supply chain, including warehousing, line-haul transportation, last-mile delivery, bulky goods logistics, cold chain solutions, and cross-border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain. The Mission & Core Scope • The Mission: Launch, scale, and manage JD Logistics’ internal dedicated transport fleet and driver network for large-item deliveries, ensuring maximum fleet utilization, cost efficiency, and brand-standard service delivery., • The Scope: You will take complete strategic and operational ownership of our 1PL fleet operations in Madrid—including driver management, vehicle procurement/leasing lifecycle, route optimization, and full compliance with Spanish Ministry of Transport (Ministerio de Transportes) laws. Crucial Expectations & Performance Targets To provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months: • Fleet Commissioning & Readiness: Successfully secure, license, and deploy our dedicated commercial delivery fleet and driver team in alignment with the strict launch calendar., • Regulatory Compliance & Asset Auditing: Maintain a flawless legal track record with zero infractions related to driver rest cycles, vehicle weight overloads, tachograph data, and vehicle inspection mandates (ITV)., • Fleet Utilization & Cost Metrics: Optimize key efficiency parameters including cost-per-delivery, fleet uptime, fuel consumption, and vehicle cubic capacity utilization across all routes., • Driver Performance & Brand Standards: Establish a rigorous driver training and safety culture, monitoring delivery success rates, damage-free transit, and customer satisfaction scores on the final mile. Position Requirements • Greenfield Launch Expertise: You must have a verified background of successfully launching, expanding, or directly managing a proprietary or dedicated delivery fleet within a high-volume retail, e-commerce, or tier-1 express transport environment., • Deep Transport Legal Competence: Robust knowledge of Spanish road transport legislation (ROTT), driver labor agreements, tachograph compliance, and transport operating licenses (Tarjetas de Transporte)., • Language Proficiency: Professional fluency in English and Spanish is mandatory to navigate local legal frameworks, manage driver operations, and deliver precise strategic reports to global HQ. Knowledge of Mandarin is a highly valued corporate asset., • Operational Flexibility: High adaptability regarding working hours and hands-on operational problem solving during peak delivery windows and fleet ramp-up phases. Diversity & Inclusion At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law. Ready to Build the Future of Logistics? Take the next step in your career and join one of the world's fastest-growing logistics companies. Apply today and help shape the future of intelligent logistics with JD Logistics.
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Calle de Santa Hortensia, Chamartín, 28002, Madrid
