VENTAS Y ATENCIÓN AL CLIENTE - ALPHA GROUP

The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? #shapeandcreate We have an excellent opportunity for an experienced Account Manager to join our growing international team. As our Global Account Manager, Hospitality, your goal is to develop and execute strategic account plans which aim to grow our business within assigned accounts in Hotels sector and increase our share of wallet in major Hotel projects in Spain and the EMEA region. Utilizing proven selling strategies, our brands, product portfolio, your local/international network in Hotels sector and your market insights, you will be expected to create opportunities within your assigned accounts. While developing long term account relationships with international hotel chains present in Spain and EMEA, you will drive sales at each account to deliver individual targets and focus on cross-selling. Main responsibilities • Focus on assigned accounts in the Hotels sector, building connections with key stakeholders such as investors, franchisees, and project management teams that operate hotel projects across Spain and EMEA., • Lead and own the planning and execution of strategy in collaboration with other company resources., • Be accountable for and measured on sales targets and results across the EMEA strategy., • Utilize product knowledge and insights to differentiate the company and create opportunities within accounts., • Consistently leverage the use of CRM tools to manage performance and communicate effectively with the team., • Develop and nurture strong customer relationships at all levels of the client organization and with relevant stakeholders or decision-makers involved in our major Hotel projects., • Effectively manage and guide account team members on activities and client engagements, collaborating with all regions and teams responsible for the hospitality business., • Develop account and opportunity strategies, including setting aspirations, sales targets, key corporate products, and other activities to grow the company’s share of wallet. The role is based in Madrid and offered on a regular fulltime contract basis. Is this you? • Have a proven track record of delivering growth and driving business opportunities in a B2B, product business relevant to Hotels sector., • At least 5 years of experience acquired in commercial roles (Sales Manager, Business Development Manager, Account Manager and similar), targeting Hotels sector, working with key influencers operating hotel projects in Spain and across EMEA., • Good knowledge of the Hotels sector, both in Spain and international, major players, recent developments and its sector-specific decision-making processes., • Excellent communicator with strong relationship building and nurturing skills: excellent partnership building skills with an ability to communicate and work effectively with a variety of internal and external stakeholders., • A passionate networker and know how to connect with key influencers, ranging from design and procurement teams to investors, or operators, allowing Ideal Standard to become a partner of choice on large hotel projects., • A dynamic self-starter with a winning spirit., • Customer-oriented., • Native Spanish speaker with fluent English skills both written and spoken. Any other European language is a strong asset., • Proficiency in SAP/CRM and the Microsoft Office suite., • Availability to travel, domestic & internationally. Interested? We look forward to hearing from you! All inquiries and applications will be treated with the utmost discretion. NOTE TO RECRUITMENT AGENCIES: We do NOT accept unsolicited headhunter or agency resumes/CVS. Headhunters and recruitment agencies may NOT submit resumes/CVs through LinkedIn (or any other online platform) or directly to HR, managers and staff members of Ideal Standard or Villeroy & Boch. Ideal Standard and Villeroy & Boch are not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.

🚀 ¡Estamos contratando! – Asistente de Ventas Junior (Madrid) Buscamos un/a Especialista en soporte para la expansión de clientes para unirse al equipo de Huawei y apoyar al equipo en la gestión y expansión de clientes dentro de dos sectores estratégicos y en plena transformación Cargadores para vehículos eléctricos (EVC) Soluciones energéticas para centros de datos (DCF) Responsabilidades • Apoyar al equipo local en la gestión de ventas y desarrollo de clientes en EVC y DCF., • Coordinar la comunicación interna con la sede central y equipos regionales en áreas de ventas y cadena de suministro para garantizar una implementación fluida de proyectos., • Participar en visitas a clientes, capacitaciones a canales y presentaciones de soluciones., • Formación en ciencias o ingeniería (valorada)., • Experiencia en gestión de ventas, canales o productos (muy valorada, pero no imprescindible)., • Gran capacidad de aprendizaje y adaptación a nuevos negocios (no se requiere experiencia previa en EVC/DCF)., • Habilidades para trabajar en un entorno multicultural., • Oportunidad de crecer en sectores de alto impacto tecnológico y energético., • Entorno de trabajo internacional y dinámico., • Participación en proyectos innovadores en movilidad eléctrica y centros de datos. 📩 ¡Si estás interesado adjunta tu currículum y nos pondremos en contacto contigo!

🌍 Agente de Atención al Cliente Francófono | Presencial en Oficina en España Conecta países con tu voz. Impulsa negocios con tu servicio. ¿Dominas el francés y el español? ¿Te gustaría crecer en un entorno multicultural e internacional? ¿Quieres trabajar desde España, pero participar en el desarrollo del mercado francés? Si no estás buscando simplemente un trabajo, sino una carrera profesional con sentido, ¡te estamos buscando a ti! 🎯 Responsabilidades • Actuar como primer punto de contacto para clientes franceses, gestionando consultas, postventa, reclamaciones y resolución de incidencias;, • Comunicarte de forma fluida y profesional en francés a través de teléfono, email o chat para ofrecer una experiencia cliente eficiente;, • Coordinar con los equipos locales en España (almacén, logística, ventas) para asegurar soluciones rápidas y precisas;, • Recopilar y analizar feedback de clientes, proponiendo mejoras continuas en los procesos de atención;, • Colaborar en tareas adicionales asignadas por el supervisor: soporte en nuevos sistemas, gestión de urgencias, etc. ✅ Perfil que buscamos • Dominio avanzado de francés (mínimo nivel C1, oral y escrito);, • Buen nivel de español para la comunicación diaria y el trabajo en equipo;, • Se valorará experiencia en atención al cliente, soporte postventa o gestión de operaciones internacionales;, • Capacidad para trabajar bajo presión, buena gestión emocional, enfoque al detalle y al cliente;, • Permiso legal para trabajar en España (residencia, visado de trabajo, estudiante con permiso laboral, etc.);, • Actitud positiva, ganas de aprender y crecer con la empresa.